Standard Room, 1 King Bed, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Reviews of Granzella's Inn

2 out of 5
Granzella's Inn
391 6th St, Williams, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 675 out of 1000 reviews" "
Rating 8 - Good. 244 out of 1000 reviews" "
Rating 6 - Okay. 50 out of 1000 reviews" "
Rating 4 - Poor. 21 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susie, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff, highly recommended!
Stayed 1 night in May 2024

10/10 Excellent

Tamsyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk was amazing. She helped me with my bags to my room, and was so obliging. The room is well laid out and decorated. It feels plusher than your chain hotel for sure. I love non chain things!
Stayed 1 night in May 2024

10/10 Excellent

Steve

Stayed 1 night in May 2024
Response from GM on 2024/5/21
Good morning, SteveWe greatly appreciate you taking the time to leave a review from your recent stay. Thank you for the 5/5 rating.Our guests ratings and feedback is very important to us.Thank you for being our valued guest and we hope to see you again.Safe travels!

10/10 Excellent

Susie, San Diego

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and comfortable. Area felt very safe. Nice selection of continental breakfast items. Planning on returning soon!
Stayed 1 night in May 2024
Response from GM on 2024/5/17
Good morning, SusieWe greatly appreciate you taking the time to leave a review from your recent stay. 5/5 Wow! Thank you !!We are glad to see that you enjoyed your stay and that you liked the selection of continental breakfast items we offer.Happy you felt safe . Our little town really is.Thank you for being our valued guest and we look forward to seeing you again soon.Safe travels!

10/10 Excellent

Ernest

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
resturant
Stayed 1 night in May 2024
Response from GM on 2024/5/15
Good morning, ErnestWe greatly appreciate you taking the time to leave a review and feel very honored with your5/5.Happy that you enjoyed the restaurant just across the parking lot.Thank you for being our valued guest and we hope to have the pleasure in hosting you again should your travels bring through our area in the future.Safe travels!

10/10 Excellent

Lauretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, polite staff, and restaurant next door was also great👍
Stayed 1 night in May 2024
Response from GM on 2024/5/20
Good morning, LaurettaWe greatly appreciate you taking the time to leave a review from your recent stay. 5/5 Wow! We feel honored.Our team here is truly amazing.The Housekeeping team take great pride in keeping our little Inn sparkling.The Front Desk is very polite, friendly and they make our guests feel welcomed as soon as you walk through the doors.I am glad you enjoyed the good eats just across the parking lot. One of the perks when staying with us.Thank you for being our valued guest and we hope to see you again should your travels bring you to our area in the future.Safe travels!

10/10 Excellent

Lyla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Free EV charging!
Stayed 1 night in Apr 2024
Response from GM on 2024/5/13
Good morning, LilaWe greatly appreciate you taking the time to leave a review from your recent stay. Feel very honored with your 5/5.Happy that you feel this is a great place to stay. and that you were able to take advantage of the free EV charging for our guests.Thank you for being our valued guest and we hope to see you again should your travels bring you through our little town in the future.Safe travels!

10/10 Excellent

Ginger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property
Stayed 1 night in May 2024
Response from GM on 2024/5/13
Hello Ginger,Wow! 5/5. We feel honored. So happy that you "loved" our property.We take great pride in our property and our staff works diligently to make our hotel stand out from the rest.Our front desk team is always friendly and makes our guests feel welcomed as soon as you walk through the doors.Thank you for being our valued guest and we hope to see you again when your travels bring you back through our area.Safe travels!

8/10 Good

Denise

Traveled with family
Friendly staff, little extras, clean room
Stayed 1 night in May 2024
Response from GM on 2024/5/10
Good morning , DenisseWe greatly appreciate you taking the time to leave a review from your recent stay.We are glad you enjoyed your stay Our staff truly is amazing. They. Always are friendly and make our guests feel welcomed as soon as you come through the doors.Glad that you appreciated our clean rooms and the little extras we provide.Thank you for being our valued guest and we hope to see you again

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great Restaurant, Deli and Motel….!
Stayed 1 night in May 2024
Response from GM on 2024/5/8
Hello Craig,I am happy that you enjoyed the "Great" restaurant, deli and our little Inn. We feel very honored with your 5/5.Thank you for being our valued guest and we hope to see you again the next time your travels bring you our way.Safe travels!

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GM on 2024/5/8
Good afternoon, LisaWe greatly appreciate you taking the time to leave a review from your recent stay. Your review is very important to us.Thank you for being our valued guest and we hope to have the privilege in hosting you again should your travels bring you to our area in the future.Safe travels!

10/10 Excellent

Jim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They changed bed sheets daily, resupplied towels etc daily. Clean fresh and comfortable.
Stayed 2 nights in Apr 2024
Response from GM on 2024/5/8
Hello Jim,Thank you very much for taking the time to leave a review with your comments. 5/5 wow!Your review lets us know that we are living up to our reputation of providing a clean comfortable room for a great nights rest.Thank you for being our valued guest and we hope to have the privilege in hosting you again sometime.Safe travels!

10/10 Excellent

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always clean and comfortable. Staff is super friendly.
Stayed 1 night in May 2024
Response from GM on 2024/5/8
Hello Lawrence,We greatly appreciate you taking the time to leave a review and kind words from your recent stay and feel honored with your 5/5.Glad to see we are living up to our reputation of always providing a clean comfortable room for a pleasant stay.Yes, our staff is very friendly and they take great pride in providing excellent customer service and will go above and beyond to ensure our guests have a great stay.Thank you for being our guest and we look forward to your next visit.Safe travels!.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, nice room, personable and helpful staff, and great restaurant right across the parking lot!
Stayed 1 night in Apr 2024
Response from GM on 2024/5/2
Good morning, PatriciaThank you so much for the kind words and for taking the time to leave your feedback from your recent stay. 5/5 Wow! We feel very honoredOur staff prides themselves on providing excellent customer service and makes each one of our guests feel welcomed as soon you walk through our doors.Glad you were able to enjoy the good eats conveniently located just across the way from hotel. They have something to satisfy just about everyone's appetite.Thank you for being our valued guest and we hope to have the pleasure in hosting you again .Safe travels!

10/10 Excellent

Loren

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing at this time
Stayed 3 nights in Apr 2024
Response from GM on 2024/5/2
Good morning, LorenWe greatly appreciate you taking the time to leave a review from you recent stay. Thank you for the 5/5. Our guests feedback is very important to us. It lets us know which areas we excel in and the areas they feel we need improvement.I am glad your stay was pleasant and we hope to have the privilege in hosting you again should your travels bring you through our area in the future.Safe travels!

10/10 Excellent

Gordon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, easy parking. Nice to take a short walk across parking lot to eat at Granzella's Restaurant or have a drink at the sport's bar.
Stayed 1 night in Apr 2024
Response from GM on 2024/4/23
Good morning, GordonThank you for taking the time to leave your feedback from you recent stay and for pointing some of the perks when staying with us.Our staff is always friendly and they make our guests feel welcomed as soon as you come through the doors.Glad you enjoyed the restaurant and sports bar just across the way. The atmosphere at the sports bar is great. Thank you for being our valued guest and we hope to see you again.Safe travels!

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and wonderful staff
Stayed 1 night in Apr 2024
Response from GM on 2024/4/19
Good morning Debra,We greatly appreciate you taking the time to leave a review from your recent stay. Our guests feedback is very important to us.We are glad you enjoyed our property and our wonderful staff.Our Front Desk team never disappoints. Their goal is to ensure each of our guests has a pleasant stay.Thank you for being our valued guest and we hope to again when your travels bring you through our area.Safe travels!

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and clean room.
Stayed 1 night in Apr 2024
Response from GM on 2024/4/16
Hello Ellen,We are happy that you enjoyed your stay.We take great pride in keeping our Inn very clean and up to date.Thank you for taking the time to leave a review. Our guests feedback is very important to us. It lets us know where our guests feel we need improvement and which areas we excel in.We hope to have the pleasure in hosting you again the next time your travels bring you through our area.Safe travels!

10/10 Excellent

Sara

Stayed 1 night in Apr 2024
Response from GM on 2024/5/8
Hello Sara, We appreciate you taking the time to leave a review from your recent stay. We feel very honored with your 5/5.Thank you for being our valued guest and we hope to see you again.

10/10 Excellent

Carol

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Close to anything I want to eat!
Stayed 1 night in Apr 2024
Response from GM on 2024/4/15
Hello Carol,We are glad to hear that you enjoyed your stay.Our little Inn is within walking distance to all of the good eateries in town.Thank you for taking the time to leave a review from you recent stay and for being our valued guest.We hope to see you again.

10/10 Excellent

marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about our stay at Granzellas.
Stayed 1 night in Apr 2024
Response from GM on 2024/4/10
Good morning Marie,We appreciate you taking the time to leave a review from your recent stay at our little Inn and we feel very honored with your 5/5.We are happy that you liked everything about our Inn.We take great pride in our property and our team provides friendly efficient customer service.Thank you for being our valued guest and we hope to see you again.

10/10 Excellent

Cheryl, Sparks

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciated the handicap accessible room
Stayed 1 night in Apr 2024
Response from GM on 2024/4/9
Good morning, CherylI am happy that we were able to provide the ADA room for your recent stay.Thank you for taking the time to leave a review and for the 5/5 rating.We hope to have the pleasure in hosting again the next time your travels bring through our area.Safe travels!

8/10 Good

Fernando

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on 2024/4/2
Good morning Fernando,We greatly appreciate you taking the time to leave a review from your recent stay at our little Inn. Our guests reviews and comments are very important to us.Thank you for being our guest and we hope to see you again.Safe travels!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had a gift shop as well as a deli and a couple of restaurants that were amazing.
Stayed 1 night in Mar 2024
Response from GM on 2024/3/25
Good morning, ChristineWe greatly appreciate you taking the time to leave a review from your recent stay.5/5 Wow!We are glad you enjoyed your stay and that you enjoyed the convenience of shopping and dining just across the way.The gift shop is a fun place to visit they have so many unique gift ideas. I get in to trouble any time I walk in there.Thank you for being our valued guest and we hope to see you again should your travels bring you to our area in the future.

10/10 Excellent

Eveart

Stayed 1 night in Mar 2024
Response from GM on 2024/3/25
Good morning, EveartWe greatly appreciate you taking the time to leave a review from your recent stay. Thank you for the 5/5.Thank you for being our valued guest and we hope to see you again should your travels bring you to our area in the future.

10/10 Excellent

Eileen, Medford

Traveled with partner
Very good travelers’ accommodations; clean, cheap, convenient, comfortable.
Stayed 1 night in Mar 2024
Response from GM on 2024/3/18
Good afternoon Eileen,We greatly appreciate you taking the time to leave a review from your recent stay here at our little Inn. We feel very honored with your review.Thank you for being our valued guest and for pointing out some of the many good reasons to stay with us.We hope to see you again.Safe travels!

6/10 Okay

Nicola

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from GM on 2024/3/11
Good morning Nicola,We greatly appreciate you taking the time to give our little Inn a rating from your recent stay.We value our guests feedback. it lets us know what areas need improvement and which areas we excel in.Thank you for being our valued guest and we hope to see you again.Safe travels!

8/10 Good

carl

Liked: Cleanliness, staff & service, property conditions & facilities
good property
Stayed 1 night in Mar 2024
Response from GM on 2024/3/9
Good morning CarlWe greatly appreciate you taking the time to leave a review from your recent stay.We are glad you enjoyed our property. Thank for being our valued guest and we hope to see you again.Safe travls!

6/10 Okay

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the property served our needs quite well, though one of the first things I experienced was that the wifi signal (at least in the room we occupied) was very weak. In fact, I had to go down to the front desk to connect with the server. Otherwise, I'd say our experience was quite satisfactory given that the facility is located pretty much out in the middle of nowhere.
Stayed 1 night in Feb 2024
Response from GM on 2024/3/5
Good morning Ronald,Thank you for leaving your feedback from your recent stay. Our guests feedback is very important to us.I apologize that the WIFI was weak. This past fall we installed fiber and access points on each end of the hall on each floor.I will be sure to follow up on this to ensure there are now issues with it.We are happy to read aside from the WIFI that you enjoyed your stay at our little Inn. I do not think we are in the middle of nowhere, but we are a big farming community and for some that may seem to be the middle of nowhere.Thank you for being our valued guest and we hope to see you again should your travels bring you through the I-5 in the future.Safe travels!

10/10 Excellent

Patrick, Fillmore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on 2024/3/5
Good morning Patrick,We greatly appreciate you taking the time to leave a review from your recent stay and feel honored with your 5/5.Thank you for being our valued guest and we hope to see you again should your travels bring you through our area in the future.Safe travels!

6/10 Okay

jennifer

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
No elevator. I didn’t see this fact on the website, so we were very surprised when we had to make multiple trips up and down stairs with belongings that we didn’t want to leave in the car. Otherwise clean, quiet and convenient. Having the restaurant right next door was very helpful. Would stay again if we could get a first floor room.
Stayed 1 night in Feb 2024
Response from GM on 2024/2/29
Good morning JenniferWe appreciate you taking the time to leave feedback from your recent stay.I apologize for the lack of an elevator.When you are on the Expedia site and you click Granzella's Inn then click on accessibility it does state that we do not have an elevator.Our staff is always happy to assist our guests with their luggage up/down the stairs. when guests are booking they can make note or email to let us know they require ground floor room. If a reservation is made last minute it can be a little more difficult to accommodate, but our staff will do their absolute best to accommodate their request.We are happy to read aside from lack of an elevator that you enjoyed your stay.Thank you for being our guest and we look forward to seeing you again.Safe travels!

6/10 Okay

David

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from GM on 2024/2/28
Good morning DavidWe greatly appreciate you taking the time to lave a rating from your recent stay.Out guests feedback is very important to us. It lets us know which areas we are lacking and need improvement and which areas we excel in.Thank you for being our valued guest and we hope to see you again should your travels bring you through our area in the future.Safe travels!

6/10 Okay

Richard

Very Convenient... Not as clean as I would have liked...people are nice
Stayed 1 night in Feb 2024
Response from GM on 2024/2/27
Good morning, RichardWe greatly appreciate your feedback from you recent stay. Our guests feedback is very important to us.It lets us know what areas our guests may feel we are lacking and what areas we excel in.Yes, our staff is very friendly and make each guest feel welcomed as soon as you come through the doors.I apologize you felt the room was not clean enough for you and I will be looking into that room to ensure it is up to our standards. We rarely get this kind of comment on our rooms.Thank you for being our valued guest and we hope to see you again the next time your travels bring you to our area.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from GM on 2024/2/22
Hello David,We greatly appreciate you taking the time to leave a review from your recent stay and feel very honored with your 10/10 rating.Thank you for being our valued guest and we hope to see you again should travels bring through area in the future.

8/10 Good

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
The staff at the front desk was especially friendly and helpful. We have stayed before so we know what to expect. The only downside is the number of sweet/unhealthy breakfast items available for the complimentary continental breakfast.
Stayed 1 night in Feb 2024
Response from GM on 2024/2/23
Hello Jill,We greatly appreciate you taking the time to leave a review and your feedback. Our guests feedback is very important to us.I apologize that are continental breakfast did not meet your expectations.We are always changing things up in our breakfast items to satisfy just about everyone's appetite.Always open to suggestions from our guests and will do our best to implement some of those suggestionsOur staff is truly amazing and they are always very pleasant and will go above and beyond to ensure our guests have a great stay.Thank you for being our valued return guest and we look forward to your next stay.Safe travels!

10/10 Excellent

Dan

Business traveler
Please maintain the hot tub. Temperature! If you don’t want to do not advertise a hot tub. Many people seek out hotels for hot tubs.
Stayed 1 night in Feb 2024
Response from GM on 2024/2/15
Good morning, Dan,We greatly appreciate you taking the time to leave a review and your feedback from you recent stay.I apologize that the spa was hot enough for you. If ever our guests feel it is not hot enough please let front desk know and they can make sure it is where the temp should be.Sometimes people turn on the jets and mistakenly hit the emergency switch which causes the spa to shut down. again, sorry that the temp was not hot enough during your stay.Aside from the spa temp I hope your stay was pleasant.Thank you for being our valued guest and we hope to see you again should your travels bring you through our area un the future.

8/10 Good

Amy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We really liked this hotel. Our room had a king size bed and a good size tv. It was very clean. The heater was slightly noisy at first when we turned it on but it’s probably not used to heat the room very often. Also when we turned the fan on in the bathroom it had a weird smell. The hot tub was great and we were told we could stay in it as long as we wanted. The staff was great. We will for sure stay here again.
Stayed 2 nights in Feb 2024
Response from GM on 2024/2/13
Good morning AmyWe greatly appreciate you taking the time to leave a review from your recent stay and thank you for your wonderful rating.We are happy to read you enjoyed your stay and that you some of the amenities we offer.Our guests feedback is always important to us. Let's us know how we are doing and what areas may need to be improved upon.Thank you for letting us know if the issue you had with the bathroom fan. I will be sure to have maintenance check that out.Our staff here is amazing and they consistently provide top notch customer service to ensure each of our guests have a pleasant stay.Thank you for being our valued guest and we look forward to your next stay with us.

6/10 Okay

John

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Our room smelled musky like mildew
Stayed 2 nights in Feb 2024
Response from GM on 2024/2/13
Good morning, JonWe greatly appreciate you taking the time to leave a review and your feedback from your recent stay.Your feedback is very important to us.I apologize that you felt the room smelled musky. Had we known we could have moved you to another room.This is the first I have heard of this issue and I will go check this out immediately.I assure you this is not a normal occurrence in any of our rooms.Again, my apologies for any inconvenience during your stay and hope that when your traveling this way in the future you will choose Granzella's Inn.Thank you for being our valued guest.

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant was conveniently located
Stayed 1 night in Feb 2024
Response from GM on 2024/2/13
Hello Connie,We greatly appreciate you taking the time to leave a review and your feedback from your recent stay and feel very honored with your 5/5 rating.We are happy you enjoyed the restaurant just across the parking lot , one of the many perks when staying with us.Thank you for being our valued guest and we hope to see you again the next time your travels bring you through the I-5.Safe travels!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So So Place
I requested a room in a quiet area of the hotel but that wasn’t the case. Two doors down from the laundry room and the stairwell to the lobby … clothes dryers, talking guests and staff and the loud front desk phone required earplugs. Breakfast was okay, not the best but not the worst I’ve had.
Stayed 1 night in Jan 2024
Response from GM on 2024/2/6
Good morning MichaelWe greatly appreciate your 8 rating and for taking the time to leave a review from your stay.I apologize that your room location was not the best for you.If guest makes mention at check in we will do our best to accommodate request. Also, reservations that come in same day it is a bit more difficult to accommodate guests request when we have limited wiggle room.Sorry our breakfast was just "okay". We do not have a full kitchen so we are limited on options. We try our best to offer a little something to everyone's liking and we try and change it up every now and then.Thank you for being our valued guest and we hope to see you again should your travels bring you to our area in the future.

10/10 Excellent

Susan

Stayed 1 night in Jan 2024
Response from GM on 2024/3/20
Hello Susan, We greatly appreciate you taking the time to leave a review from your recent stay and feel very honored with your 5/5.Thank you for being our guest and we hope to see you again.

10/10 Excellent

Bart, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on 2024/1/29
Good morning, BartWe greatly appreciate you taking the time to leave a review from your recent stay and we feel honored with your 5/5.Thank you for being our valued guest and we hope to see you again should your travels bring you to our area in the future.

8/10 Good

Jacqueline

Stayed 1 night in Jan 2024
Response from GM on 2024/3/20
Good afternoon SusanWe greatly appreciate you taking the time to leave a review from your recent stay.Thank you for being our valued guest and we hope to see you again.Safe travels!

10/10 Excellent

Mele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed stayed here. It was clean and very comfortable, other than the bed. The mattress was hard.
Stayed 1 night in Jan 2024
Response from GM on 2024/1/23
Good morning Mele,We greatly appreciate you taking the time to leave a review and your feedback from your recent stay and we feel very honored with your 10/10.We are happy to read that you enjoyed your stay.We take great pride in our property and it shows in review as yours.I apologize that you felt the bed was too hard for you.Thank you for being our valued guest and we hope to see you again should your travels bring to our area in the future.

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, Great for duck hunters.
Stayed 2 nights in Jan 2024
Response from GM on 2024/1/22
Good morning Wesley,We greatly appreciate you taking the time to leave a review and your feedback from your recent stay and feel very honored with your 5/5.We are happy to read that you enjoyed your stay and felt it was a great place to stay while duck hunting.I think we are a great place for duck hunters as we are close to all of the hunting areas and we have a restaurant just across the parking lot to refuel in between hunts.Thank you for being our valued guest and we hope to see you again next hunting season or the next time your travels bring you to our area.

10/10 Excellent

Steve

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from GM on 2024/1/22
Good morning Steve,We greatly appreciate you taking the time to leave a review from your recent stay and we feel very honored with you 5/5.Thank you for being our valued guest and we hope to see you again should your travels bring you to our area in the future.

6/10 Okay

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our frig didn't work, but the staff let us keep our cold stuff in the hotel frig. Having the restaurant across the parking lot was a bonus.
Stayed 1 night in Jan 2024
Response from GM on 2024/1/19
Hello Jeff,We greatly appreciate you taking the time to a review and your feedback which is very important to us.I apologize for that the frig did not seem to be working during your recent stay. This is the first I heard of this issue and our maintenance is taking a look to be sure it is working properly. Glad to hear the staff was able to keep your goods cold over night.Happy that you enjoyed the added bonus having the restaurant just across the parking lot.Thank you for being our valued guest and we hope to see you again should your travels bring you through our area in the future.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was greeted like an old friend. Receptionist was attentive and kind. Room was great
Stayed 2 nights in Jan 2024
Response from GM on 2024/1/16
Good morning, SusanWe greatly appreciate you taking the time to leave your feedback and feel very honored with your 5/5.Our staff is truly amazing and make our guests feel welcomed as soon as you come through the doors.The staff is very good at remembering our repeat guests and yes, make you feel like an old friend.They are very attentive and will go above and beyond to ensure our guests stay is pleasant.Our Housekeeping team keep our hotel shining and it shows in reviews such as yours.Thank you for being our valued return guest and look forward to your next stay.

8/10 Good

Julia

Stayed 1 night in Jan 2024
Response from GM on 2024/1/29
Good morning, JuliaWe greatly appreciate you taking the time to leave a review from you recent stay.Our guests reviews and feedback is very important to us.Thank you for being our valued guest and we hope to see you again.

8/10 Good

Dayna, Eureka

Stayed 1 night in Jan 2024
Response from GM on 2024/1/8
Good morning, DaynaWe greatly appreciate you taking the time to leave a review from your recent stay.Our guests feedback and ratings is very important to us. Lets us know what areas our guests feel we excel in and what areas may need improvement.Thank you for being our valued guest and we hope to see you again the next time your travels bring you our way.