We did not really enjoy our family overnight stay here. The walls are very thin and not soundproofed. My daughter was so excited to use the pool and we were shocked to feel it was WARM water and the ceiling heaters were blasting hot air into the pool room. It was a hot day out and we were looking forward to a refreshing swim. (Not the case!) We asked the staff about it and they told us they didn’t know what was going on but that ‘someone was working on the pool’. The next morning we went to check the pool again to see if it was cooler - nope! Same thing. Even WARMER water and super HOT room like a sauna! We returned to the desk to inquire again and were told by a low-energetic staff member that “I’ll let them know” as he stared at us knowing he was likely not going to be mentioning it to anyone.
The free breakfast was ‘okay’. Can’t really complain when it’s free.
I have to say, the beds were pretty comfy and the rooms were clean.
We tried all afternoon and evening to get the A/C to work. The thermostat will let you set it as low as 19.5 degrees C, but it never got lower than 22.5, and was usually 23/24. I had overheard another guest asking for a fan earlier to the front desk staff, so I finally called down at 10:30pm because we were so hot and laying on top of the covers. I was told there were no fans left. (That tells you something!! If the hotel has no fans left because they’re all being used by other guests whose A/C units clearly weren’t working either).
Bobby-Jo
於 2024 年 6 月住了 1 晚
6/10 一般般
Kelly
情侶出遊, 商務旅客
2024年6月5日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was nice, flush handle against the wall on toilet should be addressed. Pool was nice but the swimming pool room itself was extremely hot beyond 95°F, The girls were friendly and maintainence man was very friendly, a very nice guy. Soda and vending machines would be nice on every floor. It would be nice to have an area just for us smokers..
Kelly
於 2024 年 6 月住了 1 晚
8/10 不錯哦
Katherine
家庭旅遊
2024年6月2日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The customer service was exceptional. They free breakfast was small, but had enough variety for everyone. The only complaint I have is the AC in our room was loud. Not at all times, just when it started up.
Katherine
於 2024 年 5 月住了 2 晚
8/10 不錯哦
carmen
2024年5月30日
喜歡:整潔度、員工素質和住宿環境和硬體
carmen
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Jonathan W
家庭旅遊
2024年5月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everyone was so friendly and accommodating. The bed & pillows were very comfortable. Breakfast is always fresh and well thought out. Ginny (I found out her name) is the lady that does this and keeps the coffee coming. She is just another reason we keep coming back to this hotel when we visit the area.
Jonathan W
於 2024 年 5 月住了 1 晚
8/10 不錯哦
Jacey
家庭旅遊, 親子旅遊
2024年5月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Pleasant stay. Breakfast was great, beds were comfortable.
Jacey
於 2024 年 5 月住了 2 晚
10/10 有夠讚
annette
團體旅遊
2024年5月27日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
nice hotel with a nice pool and good breakfast
annette
於 2024 年 5 月住了 1 晚
10/10 有夠讚
michelle
2024年5月27日
喜歡:整潔度、員工素質和住宿環境和硬體
michelle
於 2024 年 5 月住了 2 晚
10/10 有夠讚
Myriam,Davie
2024年5月26日
喜歡:整潔度和住宿環境和硬體
We didn't use transportation the peole super nice.the hotel super clean.if i come back that will be my place to stay.