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Reviews of Hotel Villa Fontaine Grand Haneda Airport

4 out of 5
Hotel Villa Fontaine Grand Haneda Airport
2-7-1 Hanedakuko, Oota, Tokyo, Tokyo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1549 out of 2369 reviews" "
Rating 8 - Good. 539 out of 2369 reviews" "
Rating 6 - Okay. 163 out of 2369 reviews" "
Rating 4 - Poor. 75 out of 2369 reviews" "
Rating 2 - Terrible. 43 out of 2369 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lucy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Haneda airport terminal 3, good if you’re arriving late.
Stayed 1 night in May 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Perfect for Airport access
Stayed 1 night in May 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent airport hotel. Spa was excellent!
Stayed 1 night in May 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient being just a short walk from the arrivals area. Rooms are quiet and all kinds of shops and facilities are within easy reach. Most of all, it is the staff who make the hotel what it is; the staff here are typical of the better Japanese hotels in being extremely kind, helpful, and efficient.
Stayed 1 night in May 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had the best hospitality and full spa services at the onsen, which was absolutely the highlight! Reception staff were all super friendly and helpful. Shopping is right next door with lots of food options as well. Taking public transit also convenient as everything is connected indoors. The only complaint I had was with housekeeping staff, who couldn’t communicate well in either Japanese or English and showed up at the door despite us having notified front desk the night before that service wasn’t needed the next day.
Stayed 3 nights in May 2024

6/10 Okay

Nicholas

Traveled with partner
Liked: Cleanliness
Pretty mediocre hotel for the price even though it's attached to Haneda
Stayed 2 nights in May 2024

10/10 Excellent

Sally

Traveled with partner
I like the ease of access when arriving late at night. I loved the onsen and the massage I had left me so relaxed I could barely walk. Awesome!
Stayed 3 nights in May 2024

8/10 Good

Yumiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you need to refresh before a long flight, this is a great hotel to stay at the Haneda airport's international terminal.
Stayed 1 night in May 2024

8/10 Good

Per, SANTA CRUZ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Haneda Airport
Stayed 1 night in May 2024

10/10 Excellent

An H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and transportation options. Appreciate the on site onsen
Stayed 1 night in May 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and they allowed us to leave our luggage after check out. The room was perfect for us with 4 good size beds for an Adult family
Stayed 1 night in Apr 2024

8/10 Good

Masumi

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Mark, Keperra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing onsen at the hotel! Outdoor and indoor bathing with sauna and steam room with a view! You can sit back and enjoy the planes arriving and departing whilst in the onsen. Clean rooms and nice and quiet but loooong hallways as the hotel is massive. A very convenient stopover when traveling from Hokkaido to Okinawa. Definitely recommend this hotel!
Stayed 1 night in Apr 2024

8/10 Good

Wei Min David, Palo Alto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, efficient property, if a bit impersonal. Easy walk (5 minutes) to Haneda Terminal 3. Great rooftop onsen for some relaxation after a long flight. Many dining options just minutes’ walk away. Great for short stay before or after flight. Don’t expect luxury, but definitely satisfied for price paid.
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Helen

Traveled with family
Great hotel & very easy to walk to Terminal 3
Stayed 1 night in Apr 2024

8/10 Good

randy, Santa Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for HND layover.
Stayed 1 night in Apr 2024

10/10 Excellent

Gemma

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. The spa was excellent but it wasn’t free for guests.
Stayed 1 night in Apr 2024

10/10 Excellent

MARIA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, near to everything. Safe and quiet
Stayed 2 nights in Apr 2024

10/10 Excellent

Autthachai, Mountlake Terrace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like public bath on the top of hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Attached to the terminal 3 airport so very easy to get to right after a flight.
Stayed 1 night in Apr 2024

10/10 Excellent

Michiko

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa, massage, dining, easy access to Haneda, everything was very convenient and great!
Stayed 1 night in Apr 2024

8/10 Good

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location
Stayed 6 nights in Mar 2024

6/10 Okay

Heather

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was great and the onsen was incredible. However the room itself was TINY and the window was opaque and small. I would stay here again if it was a bigger room.
Stayed 5 nights in Apr 2024

10/10 Excellent

CHIU-HSIUNG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally relaxing and enjoying the top floor of hot springs bath with great service
Stayed 1 night in Apr 2024

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for the second half of our trip to Japan, and are already talking about coming back. It was soooo convenient being attached to Haneda airport, with access to transportation. The availability and variety of shops and dining was amazing. The hotel was clean and the staff were very helpful. The hotel restaurants were delicious. We ate at the daily breakfast buffet and their premier dining. We also visited several of the dining in the adjacent shopping area. The spa is amazing. I used the Onsen and the stone massage. The onsite Onsen was an amenity that influenced my decision to stay here.I can also verify that they are tattoo friendly. Which is not the case at many other Onsens.I don't have any that could be considered offensive or gang related, which they vaguely refer to in the Onsen policies. We purchased the breakfast package which gave us each 1 voucher per day to the buffet. We purchased the spa package which gave us access to the Onsen and spa dining, massage and other spa procedures are extra (very reasonably priced). It was more expensive than our stay in Okinawa, but definitely worth every penny. My room overlooked the Monorail and the airport. I could literally watch planes take off and land from my window. Other reviews mention hearing the airport noise, but I heard nothing. Not even from adjacent rooms. They have eco friendly cleaning schedules. The water pressure was amazing and the shampoo/conditioner smelled great.
Stayed 3 nights in Apr 2024

10/10 Excellent

Lori, OVERLAND PARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property.
Stayed 1 night in Sep 2023

10/10 Excellent

Michael, Hilo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very convenient hotel with much to offer guests. The attached shopping area located between the hotel and Haneda Terminal 3 is an outstanding feature. I highly recommend this hotel!
Stayed 2 nights in Apr 2024

10/10 Excellent

I-Jin

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Kok Cristal Su

Traveled with group
Liked: Staff & service, property conditions & facilities
Hotel new best for early flight on next day!
Stayed 1 night in Apr 2024

8/10 Good

Joseph, Bainbridge Island

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the airport and onsen. I wish the windows opened, to get fresh air.
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Many restaurants and shops in the area. Great hot spring experience!
Stayed 1 night in Apr 2024

10/10 Excellent

An H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out at automated kiosks. Room size expected in major city hotels. Great amenities and onsen
Stayed 1 night in Apr 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is comforting respite for weary travelers. Located inside the airport yet so relaxing you feel a world away from the hustle and bustle. Staff was gracious and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Daysha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient to have the laundry room available for guests to use. I liked that the washing machine had the detergent installed within the machine. I also liked that the hotel always provided pajamas every day. The rooms are also nice and clean. Loved the rainfall shower head.
Stayed 4 nights in Apr 2024

10/10 Excellent

Yayoi, Kansas Ciry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

George

Liked: Cleanliness, staff & service, property conditions & facilities
The different specific elevators to reach the lobby check in or the restaurant are very confusing.
Stayed 1 night in Apr 2024

10/10 Excellent

Susan, Potomac

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This airport property, located in Terminal 3, was easy to access and was located near shopping and restaurants. It was quiet, on the small side, but worked.
Stayed 1 night in Apr 2024

10/10 Excellent

Aya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kirsty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a hotel! We stayed here for our final 3 nights in Tokyo, we were going to do 1 but decided to stay the 3 because we wanted to feel settled. They let us check in at 11:30am at no extra cost because it was quiet, our room was spacious and really modern and the shopping area and restaurant area had lots to choose from. Getting into Tokyo was so easy and it was so handy when leaving to be able to grab a trolley and go straight to departures! Highly recommend this hotel
Stayed 3 nights in Apr 2024

10/10 Excellent

Cassandre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Khye Wei Angie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room is spacious and clean. it was nice to stay there before our flight in the morning. lots of restaurant around and onsen is good to relax before heads home.
Stayed 1 night in Apr 2024

10/10 Excellent

Joshua

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy for the airport, with shops on the doorstep. Staff were great.
Stayed 1 night in Apr 2024

10/10 Excellent

Viatcheslav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient
Stayed 2 nights in Apr 2024

10/10 Excellent

Vanio

Stayed 1 night in Apr 2024

10/10 Excellent

Laurie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and the amenities are wonderful. I was able to get a massage while I was there. Everything was excellent, including the food.
Stayed 1 night in Apr 2024

10/10 Excellent

Flight

Stayed 1 night in Apr 2024

10/10 Excellent

Arthur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for when flying the next day.
Stayed 1 night in Apr 2024