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Reviews of Hotel Resol Ueno

3 out of 5
Hotel Resol Ueno
7-chome-2-9 Ueno, Tokyo, Tokyo

Reviews

9.2

Wonderful

Rating 10 - Excellent. 244 out of 377 reviews" "
Rating 8 - Good. 107 out of 377 reviews" "
Rating 6 - Okay. 20 out of 377 reviews" "
Rating 4 - Poor. 4 out of 377 reviews" "
Rating 2 - Terrible. 2 out of 377 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from Ueno and Narita. Very friendly staff, easy check in, comfortable room. The area is full of restaurants and things to see.
Stayed 2 nights in May 2024

6/10 Okay

Seungmi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

GAHYUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. Staff was nice. One bad thing is the room wasn't soundproof.
Stayed 2 nights in Mar 2024

10/10 Excellent

Chien-Yuan, Mason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will come back to this hotel after our 7 days trip to Kyoto. Love it specially for the nearby dining street : open 24 hour long.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael, New York

Stayed 1 night in Apr 2024

8/10 Good

Hai Lin

Liked: Cleanliness, staff & service
very nice hotel for traveller
Stayed 2 nights in Mar 2024

10/10 Excellent

jiaju

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location professional staff
Stayed 1 night in Mar 2024

10/10 Excellent

Howard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern. Room amenaties available 24/7. Close to Ueno park and station.
Stayed 3 nights in Mar 2024

6/10 Okay

Sarah

Disliked: Staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Maryanna, Calgary

Traveled with partner
Excellent location which is close to Ueno Station. Friendly staff, so generous for providing face cleaning oil, body lotion, brushes, shower cap, tea bags at the lobby. Very small room, no housekeeping until at 5th stay. They will provide clean towels each day, that’s good. Overall it’s a good stay for 4 nights for the great location with lot of shopping and restaurants. Thank you.
Stayed 4 nights in Mar 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Although the rooms were a bit small, they were clean and the beds were quite comfortable. The staff at the front desk were extremely helpful and accommodating. The proximity to Ueno station and Ueno park, make this a splendid option if you’re looking to stay in the Ueno area. Highly recommend!

10/10 Excellent

Ka Yee Cherry

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room and facility, and very convenient location.
Stayed 1 night in Feb 2024

8/10 Good

Hing Luen

Stayed 1 night in Feb 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good. Just the room is typical Japanese hotel room size
Stayed 1 night in Feb 2024

10/10 Excellent

Lam

Stayed 1 night in Feb 2024

10/10 Excellent

Yuma

Stayed 1 night in Feb 2024

10/10 Excellent

ashlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
booked again
Booked it for one night but ended up booking our last night before we left Tokyo again at this hotel. The rooms are small, but comfortable and modern! Would stay here again.
Stayed 1 night in Jan 2024

10/10 Excellent

Davi

Stayed 1 night in Jan 2024

10/10 Excellent

ashlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Dan

Stayed 1 night in Jan 2024

6/10 Okay

IChin

Stayed 1 night in Dec 2023

10/10 Excellent

Hsuehwei

Stayed 4 nights in Dec 2023

10/10 Excellent

Clayton

Stayed 2 nights in Jan 2024

10/10 Excellent

Fred

Traveled with family
Liked: Amenities

10/10 Excellent

Kin Yat Keith

Stayed 4 nights in Dec 2023

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Keisei and JR lines. Nice clean room. Pajamas were a nice touch.
Stayed 2 nights in Nov 2023

10/10 Excellent

Bo yan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff are all very kind
Stayed 6 nights in Nov 2023

10/10 Excellent

Paul

Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at this hotel. I often stay in the Ueno area whenever I visit Japan as my launching point, and this hotel is my favorite location to stay it for its great value. The location is really conveniently located near Ueno Station for me to hop onto the trains to travel around Tokyo and to other areas of the country. The room is very comfortable, modern, and reasonably sized compared to other hotels in Ueno for the price point, and with larger bathroom in comparison too. Lastly, the staff is very kind and friendly, and I appreciate how helpful they were to my party by speaking English to those who did not know Japanese. I hope to make this hotel my future stay whenever I visit Tokyo again in the future. Strong recommendation.
Stayed 1 night in Nov 2023

6/10 Okay

Haylea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice to be close to the station. The room was extremely hot. Even with the AC turned all the way down it did not cool off. We had to sleep with the window open and the outside noise was very loud. Everything else was great besides how unbearably hot it was.
Stayed 3 nights in Nov 2023

10/10 Excellent

Cindy

Stayed 1 night in Oct 2023

8/10 Good

Sin Yee

Stayed 3 nights in Nov 2023

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Eric

Stayed 1 night in Oct 2023

10/10 Excellent

Lorraine K.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman who assisted us at the front desk was so very helpful, professional, and welcoming. The hotel is right next to Ueno station, so couldn't be more convenient. The room was small. Overall, the hotel was a good, reasonably-priced choice for our quick one-night stay before catching a train the next morning.
Stayed 1 night in Oct 2023

10/10 Excellent

Chen-Chun

Stayed 1 night in Oct 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Ye Him

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and great facility
Easy to find from the Ueno station and convenient to navigate around for food, shopping and access to other areas of Tokyo. With the Skyliner, this is a good spot for travelers to find accommodation.
Stayed 1 night in Sep 2023

10/10 Excellent

Catherine

Stayed 1 night in Oct 2023

10/10 Excellent

Sarah

Stayed 2 nights in Sep 2023

10/10 Excellent

Dajana

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient and pleasant checking process clean room. Convenient location.
Stayed 1 night in Sep 2023

8/10 Good

Yin Yu

Stayed 2 nights in Sep 2023

10/10 Excellent

TENG YI

Stayed 1 night in Sep 2023

10/10 Excellent

Yu-cheng

Stayed 4 nights in Aug 2023

10/10 Excellent

kai erh

Stayed 3 nights in Aug 2023

10/10 Excellent

Ngai Fung

Stayed 4 nights in Aug 2023

10/10 Excellent

Chiapei

Stayed 5 nights in Aug 2023

10/10 Excellent

TSUNG HUA

Stayed 5 nights in Jul 2023

10/10 Excellent

TZUYIN

Stayed 4 nights in Jul 2023