接待櫃台

新宿御苑前 APA 飯店的評分

3 out of 5
新宿御苑前 APA 飯店
2-2-8 Shinjuku, Shinjuku, Tokyo, Tokyo-to

評論

8.4

非常好

10 分,有夠讚;1001 則評論中有 448 則" "
8 分,不錯哦;1001 則評論中有 342 則" "
6 分,一般般;1001 則評論中有 125 則" "
4 分,不太好;1001 則評論中有 52 則" "
2 分,很糟糕;1001 則評論中有 34 則" "

8.8/10

整潔度

8.8/10

員工素質

8.6/10

設施服務

8.4/10

住宿環境和硬體

8.6/10

環保程度

評論

6/10 一般般

Ka Kam

喜歡:整潔度、員工素質和住宿環境和硬體
Very good hot spring
於 2024 年 5 月住了 5 晚
Masumura/Receptionist 於 2024年5月28日回覆
Thank you very much for staying with us at APA HOTEL〈Shinjuku-Gyoemmae〉.We are very pleased to receive compliments from our guests on the hot spring. If you have any opportunity to visit Japan, we certainly look forward to welcoming you back.

10/10 有夠讚

Yi hung

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
地下一樓的樓層沒有對外窗
於 2024 年 5 月住了 4 晚
接待员 大内 於 2024年5月26日回覆
感谢您在众多酒店中选择入住 APA 酒店。正如您所提到的,我们酒店的地下室也有客房,但没有景观。不过,这些客房靠近公共浴室,因此很受客人欢迎。如果您有机会再次入住我们的酒店,请与我们联系,我们接受您的要求,但并不保证一定能满足您的要求。非常感谢您的宝贵意见。

6/10 一般般

YIU FAN

情侶出遊
不喜歡:設施服務
The bathroom is very small and the toilet space is too close to the wall. You should be careful to enter and leave since there is a great step. The two-way faucet is not very convenience to use. Double-bed room has only one seat. No USB charging outlet provided. The condition is just like a small sub-divided room in HK. A better hostel indeed. OK, you can pay more for a better service room.
於 2024 年 5 月住了 7 晚
Saito / Receptionist 於 2024年5月23日回覆
Thank you very much for staying with us at APA HOTEL〈Shinjuku-Gyoemmae〉.We are truly sorry for not being able to satisfy you.About the room size, our hotel is built in the point of view of how eco-friendly it is, so the rooms are compact in size. We are glad if you understand this point.We realized that we have to consider the USB charging outlet, because this is so much useful for all guests.Thank you very much for your valuable feedback, and we truly look forward to welcoming you back in the near future.

8/10 不錯哦

Wai Hong Maverick

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
酒店價格合理,環境寧靜,交通方便。
於 2024 年 5 月住了 6 晚
Saito / Receptionist 於 2024年5月16日回覆
Thank you very much for staying with us at APA HOTEL〈Shinjuku-Gyoemmae〉.We are glad to hear that you were satisfied with our location. Our hotel is located near Shinjuku-Gyoemmae station (subway station) only for one minute walk.Thank you very much for your valuable feedback, and we truly look forward to welcoming you back in the near future.

8/10 不錯哦

WAI MAN

喜歡:整潔度
房間略少,但有提供空氣清新機,房間沒有太多雜味,整體還算可以接受,但前台登記很慢
於 2024 年 4 月住了 1 晚
Yamada/Receptionist 於 2024年5月1日回覆
Thank you very much for your staying at APA HOTEL〈SHINJUKU-GYOEMMAE〉.We apologize for not being able to satisfy you during your staying.We will improve our service better to make you satisfied for your next stay.Thank you very much for your valuable feedback.

10/10 有夠讚

KUI KWAN,Mei Foo Sun Chuen

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The location is very good, very close to the Metro station. Many 7-11 & Family Mart nearby! Will consider to stay here again next time! 👍👍
於 2024 年 4 月住了 4 晚
Yamada/Receptionist 於 2024年4月9日回覆
Thank you for choosing to stay with us at APA HOTEL〈SHINJUKU-GYOEMMAE〉.Our location is quite convenient to access from the nearest station. The closest one is "Shinjuku Gyoemmae Station" (Exit 1), and it's a 1 minute walk. In addition, it is a 9 minute walk from the JR Shinjuku Station (Central East Exit). The accessiblity is very convenient to get around Tokyo for sightseeing, business and so on. We are very confident that we have a great reputation from our valued guests who had stayed with us.We will try to improve our service for our guests. If you have any opportunity to visit Tokyo, we hope to see you at our hotel again.

2/10 很糟糕

WM

不喜歡:員工素質和住宿環境和硬體
The bed collapses, won't change the room. Very uncomfortable
於 2024 年 3 月住了 3 晚
Tamura / Reception 於 2024年3月19日回覆
Thank you very much for choosing APA Hotel Shinjuku-Gyoemmae.We are very sorry for the inconvenience and discomfort you experienced during your stay regarding our hotel facilities.We will strive to improve our services in the future based on your valuable feedback.Thank you very much for your valuable feedback.

10/10 有夠讚

Kwok Wai

喜歡:整潔度、員工素質和住宿環境和硬體
完全合乎標準,位置交通方便,附近很多好吃的,工作人員專業有禮。
於 2024 年 3 月住了 7 晚
接待员 大内 於 2024年3月14日回覆
感谢您从众多酒店中选择入住 APA 酒店。我们很高兴收到您对我们酒店位置和员工服务的赞扬。非常感谢。下次您再来新宿时,我们将非常欢迎您再次光临。我们全体员工期待您的再次光临。非常感谢您的宝贵意见。

8/10 不錯哦

Chi Leung

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚
Tamura / Reception 於 2024年3月11日回覆
Thank you very much for staying with us at APA HOTEL〈SHINJUKU-GYOEMMAE〉and your kind review. If you have any opportunity to visit Japan, we certainly look forward to welcoming you back.

10/10 有夠讚

Kwai Ming

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 4 晚
Tamura / Reception 於 2024年3月11日回覆
Thank you very much for staying with us at APA HOTEL〈SHINJUKU-GYOEMMAE〉and your kind review. If you have any opportunity to visit Japan, we certainly look forward to welcoming you back.

8/10 不錯哦

Ip

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
附近有4間拉麵,夜晚12點後餓唔死。
於 2024 年 3 月住了 3 晚
接待员 大内 於 2024年3月5日回覆
非常感谢您在众多酒店中选择入住 APA 酒店。我们全体员工非常高兴收到您对我们酒店位置的赞美。非常感谢。下次您来新宿时,请再次光临本酒店。我们全体员工期待再次与您相见。非常感谢您的宝贵意见。

10/10 有夠讚

Tik Lun Jeffrey

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The overall experience is good. Staff are very friendly and helpful. He helped me to change the room because of the mattress is too old. Other than that, everything is good.
於 2024 年 2 月住了 4 晚
Receptionist Sato 於 2024年3月4日回覆
Thank you very much for staying at APA Hotel Shinjuku-Gyoemmae. We are very honored to hear your compliments about our staff's service. However, we apologize for the inconvenience caused by the mattress. Although it is difficult to improve it immediately, we will consider it as an improvement plan.Thank you very much for taking the time to write this message.

8/10 不錯哦

Wai Kwong Angus

家庭旅遊
喜歡:整潔度
於 2024 年 2 月住了 2 晚
Saito / Receptionist 於 2024年2月20日回覆
Thank you very much for staying with us at APA HOTEL〈SHINJUKU-GYOEMMAE〉.We truly appreciate your warm review, we were honored to have you at our hotel. We hopefully serve you again in the near future.

6/10 一般般

Kaven

於 2024 年 2 月住了 3 晚
Yufu / Receptionist 於 2024年2月20日回覆
Thank you very much for staying at APA Hotel Shinjuku Gyoenmae. We are very pleased to hear from your post that you were satisfied with your stay at our hotel. We hope you will choose APA Hotel again in the future and we will continue to improve our services. We are looking forward to welcoming you again.

6/10 一般般

Chi Ha May

家庭旅遊
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
性價不比高!
酒店比較舊,房間狹小,放不下兩個行李,床褥不舒服(太軟),空調只是中央調較,不能只有熱風。當天入住時房間不太乾淨,第二晚有所改善!價格不相符。唯獨距離subway 比較近及附近多食店。
於 2024 年 2 月住了 2 晚
Receptionist Yamashita 於 2024年2月20日回覆
Thank you for staying at APA Hotel 〈Shinjuku Gyoemmae〉.The guest rooms at APA Hotel are designed to be compact and comfortable.In addition, we have adopted APA Hotel's original bed mattress called "Cloud fit".Thank you for your understanding.Regarding the cleaning, we apologize for any discomfort you may have experienced upon check-in.We will instruct our cleaning staff again and make every effort to prevent similar incidents in the future.Thank you very much for taking time out of your busy schedule to provide us with your valuable feedback.We look forward to serving you again when the opportunity arises.

6/10 一般般

Yingchuan

於 2024 年 2 月住了 1 晚
Saito / Receptionist 於 2024年2月20日回覆
Thank you very much for staying with us at APA HOTEL〈SHINJUKU-GYOEMMAE〉and your kind review. If you have any opportunity to visit Japan, we certainly look forward to welcoming you back.

8/10 不錯哦

CHIN-YUAN

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
如果有中文的服務人員就更完美
於 2024 年 2 月住了 5 晚
接待员大内 於 2024年2月18日回覆
非常感谢您在众多酒店中选择入住 APA 酒店。我们很高兴收到您对我们酒店位置和周边设施的赞美。非常感谢。下次来新宿时,请再次光临本酒店。我们的全体员工期待着再次见到您。非常感谢您的宝贵意见。

4/10 不太好

Mon

於 2024 年 2 月住了 1 晚
Ouchi / Receptionist 於 2024年2月18日回覆
Thank you very much for staying at APA Hotel〈SHINJUKU-GYOEMMAE〉 among many hotels.We are very sorry to hear that you were not satisfied with our hospitality and all services including facilities and installations.However, we would like to apologize once again for the inconvenience.We will make every effort to further improve our services based on your evaluation.Thank you very much for your continued support of APA Hotel.Thank you very much for your valuable feedback.

8/10 不錯哦

WEI-CHIEN

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Saito / Receptionist 於 2024年2月17日回覆
Thank you very much for staying with us at APA HOTEL〈SHINJUKU-GYOEMMAE〉and your kind review.If you have any opportunity to visit Japan, we certainly look forward to welcoming you back.

8/10 不錯哦

Yuet Chun Winnie

家庭旅遊
喜歡:客房舒適度
於 2024 年 2 月住了 2 晚
Tamura / Reception 於 2024年2月16日回覆
Thank you very much for staying with us at APA HOTEL〈SHINJUKU-GYOEMMAE〉and your kind review. If you have any opportunity to visit Japan, we certainly look forward to welcoming you back.

10/10 有夠讚

Bruno

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
入住多次,一直是在東京住宿的首選之一
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Sau Fan

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Location is so convenient and staffs are very helpful to handle my courier to another hotel
於 2024 年 2 月住了 4 晚
Sato / Receptionist 於 2024年2月5日回覆
Thank you very much for staying at APA Hotel Shinjuku-Gyoemmae.We are glad to hear that you liked our hotel, which is located near the station and in a very convenient location. We are also pleased to hear that our staff was able to meet your needs.Thank you very much for taking the time to write this message.We sincerely look forward to welcoming you again.

6/10 一般般

CHUNG YEH

於 2024 年 1 月住了 1 晚
Ouchi / Receptionist 於 2024年1月31日回覆
Thank you very much for staying at APA Hotel〈SHINJUKU-GYOEMMAE〉 among many hotels.We are very glad to hear that you enjoyed your stay at APA Hotel, and we would like to take this opportunity to express our sincere appreciation for your kind words.We will continue to strive to improve our efforts in the future.Thank you very much for your valuable feedback.

4/10 不太好

chun wai

於 2024 年 1 月住了 4 晚
Yufu / Receptionist 於 2024年1月30日回覆
Thank you for staying at APA Hotel Shinjuku-Gyoemmae.We hope you were satisfied with your stay.If we have caused you any discomfort, we would appreciate it if you could point it out to us.We hope you will choose APA Hotel again next time and we will continue to improve our services.We look forward to welcoming you again.

6/10 一般般

Chi Wing

團體旅遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
住六晚得一枝樽裝水供應,不介意沒人清潔打掃房間可以入住,地理位置方便,便利商店有多間!餐廳多選擇
於 2024 年 1 月住了 2 晚
接待员 大内 於 2024年1月26日回覆
非常感谢您在众多酒店中选择入住 APA 酒店。您对我们酒店好的方面和坏的方面的详细评价让我们 APA 酒店全体员工感到非常自豪。我们希望您下次来新宿时还能入住我们酒店。我们全体员工期待着再次见到您。非常感谢您的宝贵意见。

6/10 一般般

Chi Wing

於 2024 年 1 月住了 4 晚
Masumura/Receptionist 於 2024年3月20日回覆
Thank you very much for staying with us at APA HOTEL〈SHINJUKU-GYOEMMAE〉. We truly appreciate your warm review, we were honored to have you at our hotel. We hopefully serve you again in the near future.

10/10 有夠讚

chak gay c

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚
Yamada/Receptionist 於 2024年1月23日回覆
Thank you very much for staying with us at APA HOTEL〈SHINJUKU-GYOEMMAE〉and your kind review. If you have any opportunity to visit Japan, we certainly look forward to welcoming you back.

6/10 一般般

Cho Hang

整體一般,價錢略貴,性價比不高
於 2024 年 1 月住了 1 晚
Yamada/Receptionist 於 2024年1月23日回覆
非常感謝您入住 APA Hotel〈新宿御苑前”。對於未能讓您滿意,我們深表歉意。希望很快能見到您。

8/10 不錯哦

Kam Por

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
服務員態度親和,盡力協助幫忙所需。
於 2024 年 1 月住了 6 晚
Okuhara / Receptionist 於 2024年1月18日回覆
Thank you very much for choosing APA Hotel Shinjuku Gyoenmae.We are very pleased to hear that you were satisfied with the service provided by our staff. We will continue to make every effort to improve our services to the satisfaction of our many guests. We look forward to welcoming you again.

6/10 一般般

Ching Hsuan

於 2024 年 1 月住了 2 晚
Okuhara / Receptionist 於 2024年1月18日回覆
Thank you very much for choosing APA Hotel Shinjuku Gyoenmae.We will continue to make every effort to improve our services to the satisfaction of our many guests. We look forward to welcoming you again.

10/10 有夠讚

Yee Fung Yvonne

於 2024 年 1 月住了 3 晚
Okuhara / Receptionist 於 2024年1月16日回覆
Thank you very much for choosing APA Hotel Shinjuku Gyoenmae. We are very pleased to hear that you had a pleasant stay with us. We will continue to make every effort to improve our services to the satisfaction of our many guests. We look forward to welcoming you again.

10/10 有夠讚

WAI LUN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚
Takebayashi/Receptionist 於 2024年1月15日回覆
Thank you very much for choosing APA Hotel Shinjuku Gyoenmae.All of us at APA Hotel Shinjuku Gyoenmae are delighted that we were able to meet your expectations during your stay.We look forward to welcoming you back to our hotel.

8/10 不錯哦

HUILIN

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
溫泉大浴場特色
於 2023 年 12 月住了 8 晚
接待员 佐藤 於 2024年1月11日回覆
非常感谢您入住 APA Hotel Shinjuku Gyoenmae。我们很高兴听到您对我们的公共浴室感到满意。我们期待您的再次光临。

8/10 不錯哦

Yun-Chien

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
就一般般的APP飯店XD 地點還不錯 房間偏小但乾淨 服務不錯 英文可溝通
於 2023 年 12 月住了 5 晚
接待员 大内 於 2024年1月10日回覆
非常感谢您在众多酒店中选择入住 APA 酒店。我们很高兴收到您的赞美,也很高兴听到您在我们这里住得很愉快。非常感谢您的赞誉。如果您下次再来新宿,我们将非常高兴。我们全体员工都期待着您的再次光临。非常感谢您的宝贵意见。

8/10 不錯哦

YI-JEN

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
便利性高的旅館!
房間不大但地理位置還算不錯,走15分鐘可到熱鬧的新宿站,逛街吃東西非常方便。
於 2023 年 12 月住了 2 晚
接待员 大内 於 2024年1月10日回覆
非常感谢您在众多酒店中选择入住 APA 酒店。我们全体员工都非常高兴收到您的赞美,并对客房的紧凑性表示理解。非常感谢。下次您再来新宿时,请再次光临本酒店。我们全体员工期待再次与您相见。非常感谢您的宝贵意见。

10/10 有夠讚

Kai Yin

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
If rubbish bag is refill everyday then it will be perfect. Close to train station, has great SPA
於 2023 年 12 月住了 12 晚
Ouchi / Receptionist 於 2024年1月8日回覆
Thank you for choosing to stay at APA Hotel〈SHINJUKU-GYOEMMAE〉 from amongst many hotels.All of us at APA Hotel are very happy to hear that you gave us a perfect score for the large bathrooms and the location of the hotel.Thank you very much.If you need anything else, such as rubbish bags, please let us know each time and we will do our best to prepare them for you.We look forward to welcoming you back to our hotel next time you are in Shinjuku.All of our staff look forward to seeing you again.Thank you very much for your valuable feedback.

10/10 有夠讚

Chun-Jen

於 2023 年 12 月住了 1 晚
Tamura / Reception 於 2024年1月2日回覆
Thank you very much for staying with us at APA HOTEL〈SHINJUKU-GYOEMMAE〉and your kind review. If you have any opportunity to visit Japan, we certainly look forward to welcoming you back.

10/10 有夠讚

Kwai Heung

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
聖誕假期價錢合理、新宿地點熱鬧,酒店方便附近很多商店百貨公司食店,右手邊是地鐵站,步行12分鐘就到JR新宿站,途中很多商店
於 2023 年 12 月住了 2 晚
Yufu / Receptionist 於 2023年12月31日回覆
Thank you for choosing APA Hotel Shinjuku Gyoenmae.We are glad to hear that you were generally satisfied with your stay.As you mentioned, our hotel faces the Shinjuku area and is very accessible.We sincerely look forward to welcoming you again.

10/10 有夠讚

Kwai Heung

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
服務很好,要求同一樓層,他們都安排 , 感謝他們態度熱誠
於 2023 年 12 月住了 2 晚
Okuhara / Receptionist 於 2023年12月26日回覆
Thank you very much for choosing APA Hotel Shinjuku Gyoenmae. We are very happy to hear that you had a pleasant stay with us. We sincerely look forward to welcoming you again.

2/10 很糟糕

Ho Ying

情侶出遊, 團體旅遊, 家庭旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
Rooms are small. I could barely open my luggage properly inside the room. Breakfast is poor. I will not recommend this hotel. Sorry.
於 2023 年 12 月住了 4 晚
Takebayashi/Receptionist 於 2023年12月22日回覆
Thank you for choosing APA Hotel Shinjuku Gyoenmae.Our entire staff is very sorry that we could not meet your expectations during your stay.The guestrooms are compact in size, but are built in consideration of the environment. We appreciate your understanding.We will share your valuable feedback with our entire staff and make every effort to improve the breakfast.Thank you very much for your valuable feedback.The entire staff looks forward to welcoming you back to our hotel.

8/10 不錯哦

Wai Han Louisa

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地點交通非常方便,新御苑前站走1分鐘便到,往新宿伊勢丹百貨5分鐘路程。房間面積略為狹小,但整體衛生程度很不錯。酒店內有大浴場,非常舒適。
於 2023 年 12 月住了 5 晚
Okuhara / Receptionist 於 2023年12月19日回覆
Thank you very much for choosing APA Hotel Shinjuku-Gyoenmae. We are pleased to hear your compliments about our hotel's location and large public bath. You can check the status of the public baths from the TV in your room, so please take advantage of it the next time you have a chance. We look forward to welcoming you again.

10/10 有夠讚

SIO UN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 5 晚
Okuhara / Receptionist 於 2023年12月16日回覆
Thank you very much for choosing APA Hotel Shinjuku-Gyoenmae. We are very happy to hear that you had a pleasant stay with us. We sincerely look forward to welcoming you again.

4/10 不太好

chun kwai

家庭旅遊
不喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 5 晚
Okuhara / Receptionist 於 2023年12月16日回覆
Thank you very much for choosing APA Hotel Shinjuku-Gyoenmae. We will continue to make every effort to improve our services to satisfy our guests. We sincerely look forward to welcoming you again.

10/10 有夠讚

ChenYu

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 4 晚
Okuhara / Receptionist 於 2023年12月16日回覆
Thank you very much for choosing APA Hotel Shinjuku-Gyoenmae. We are very happy to hear that you had a pleasant stay with us. We sincerely look forward to welcoming you again.

6/10 一般般

Chi Cheng

喜歡:員工素質
不喜歡:整潔度
Sato / Receptionist 於 2024年2月5日回覆
Thank you very much for staying at APA Hotel Shinjuku-Gyoemmae.We sincerely look forward to welcoming you again.

8/10 不錯哦

真實旅客

喜歡:員工素質
酒店鄰近鐵路站 轉線非常方便 附近有食肆便利店 還有1個較地道既小超級市場。 酒店房間床太軟枕頭太扁 房間不能打開行李,,需要注意既係房間3天打掃1次 每天會把新既毛巾浴衣掛在門口 如果當天有需要可要求打掃 所以問題不大。另冬天暖氣熱到很難入眠。
於 2023 年 11 月住了 6 晚
Saito / Receptionist 於 2023年12月12日回覆
Thank you very much for staying with us at APA Hotel〈Shinjuku-Gyoemmae〉.We are glad to hear that you were satisfied with our location and the cleaning. As you mentioned, our hotel is located near Shinjuku-Gyoemmae station only for one minute walk, and there are some convenience stores and shops.About the bed, pillow, and air conditioning system, we are truly sorry for not being able to follow your wish. We will make efforts to improve them.Thank you very much for your valuable feedback, and we truly look forward to welcoming you back in the near future.

8/10 不錯哦

MAN WA

喜歡:設施服務和住宿環境和硬體
整體房間算是整潔,床墊是太軟。 床單,蓋不住床墊上污漬,有令人嘔心不安。
Okuhara / Receptionist 於 2023年12月19日回覆
Thank you very much for choosing APA Hotel Shinjuku-Gyoenmae. We are very pleased to hear that you are satisfied with the cleanliness of your room. However, we are very sorry that we could not meet your expectations regarding the softness of the bed. It is difficult to make immediate improvements to the sword that you pointed out, but we will share this information with our staff and make every effort to improve it. We sincerely look forward to welcoming you again.

10/10 有夠讚

Kenny

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
鄰近新宿三丁目站及新宿御苑站, 附近有便利店及拉麵店咖啡店等食肆, 前往新宿購物區步行10分鐘左右, 繁華之餘又可以保持寧靜, 附近就是新宿御苑, 紅葉櫻花季節更是方便, 雖然房間有點少, 但性價比高~
接待员 大内 於 2024年2月13日回覆
感谢您在众多酒店中选择入住 APA 酒店。APA 酒店的客房设计紧凑,既环保又能为客人提供足够的休息空间。我们预先感谢您的理解。我们还想指出的是,在一周中的某些日子,当需求量较大时,价格可能会上涨。但是,我们对给您带来的不便表示诚挚的歉意。非常感谢您的宝贵意见。

8/10 不錯哦

Jason

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Bed is too soft.
於 2023 年 11 月住了 3 晚
Okuhara / Receptionist 於 2023年12月6日回覆
Thank you very much for choosing APA Hotel Shinjuku-Gyoenmae. We are very pleased to hear that you had a pleasant stay with us. We will continue to make every effort to improve our services to satisfy our guests. We look forward to welcoming you again.

8/10 不錯哦

Pik wa

喜歡:員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Okuhara / Receptionist 於 2023年12月6日回覆
Thank you very much for choosing APA Hotel Shinjuku-Gyoenmae. We are very pleased to hear that you had a pleasant stay with us. We will continue to make every effort to improve our services to satisfy our guests. We look forward to welcoming you again.