The overall experience is not so bad. Firstly, it is very strange that there is no doorman to open the cardoor for you as a five-star hotel. Secondly, the room is big, views are fabulous except the facilities in the room are outdated. The TV is not a smart Tv in a five-start hotel! Very small Tv with no Wifi, no projector, and the image is blurred! There is no bluetooth HI-FI in the room.
Thirdly, no one told us at the check in that there is no tooth brush,toothpick, bottle opener ( they have beer in the mini bar but they don't provide bottle opener in the minibar) in the room and we have to call the front desk several times to get what we want.
The services are great because we asked them to come several times but they always have good attitudes.
We also booked the swimming pool and it was very pleasant experince because it is very clean and quiet.
Nice views in CBD; friendly staff; clean hotel; good breakfast
真實旅客
於 2019 年 1 月住了 2 晚
8/10 不錯哦
真實旅客
2018年11月4日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
服务不错,但房卡不行。上楼需要在电梯刷房卡,但是每次都需要刷很久才有反应
真實旅客
於 2018 年 10 月住了 2 晚
2/10 很糟糕
真實旅客
2018年10月16日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Disappointed service and hotel facilities
Not worth for this price! Don’t recommend to live in this hotel only the location is the best but the service is terribly poor service and below standard. I had stayed 5days in this hotel, the hotel service just like 3 star service, the reception very poor attitude no greeting and very unhelpful. For the room not in very good maintenance, chair and toilet broken and TV remote out of order. No room service and don’t expect have refill coffee and Tea inside the room. Not worth for this price!