Lobby sitting area
Check availability

Reviews of Via Hotel Zhongxiao

3.5 out of 5
Via Hotel Zhongxiao
3F, No.1, Lane126, Section 1, Fuxing South Road, Taipei

Reviews

8.6

Excellent

Rating 10 - Excellent. 186 out of 410 reviews" "
Rating 8 - Good. 164 out of 410 reviews" "
Rating 6 - Okay. 50 out of 410 reviews" "
Rating 4 - Poor. 7 out of 410 reviews" "
Rating 2 - Terrible. 3 out of 410 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

sheng wei

No window
Stayed 1 night in Apr 2024

8/10 Good

Li-Kun, Goldsboro

Business traveler
Liked: Cleanliness, staff & service
The hotel is located in 3-5th floor of the building. I had to walk up two flights of internal stairs from the hotel lobby to my room, as there was no elevator service within that section of the hotel.
Stayed 4 nights in Mar 2024

10/10 Excellent

SHI YAO

Liked: Cleanliness, staff & service, property conditions & facilities
The toilet is the best
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbeatable location. My stay comes with free breakfast coupons to four nearby breakfast spots. I tried three spots, all delicious. Hotel is super clean and the building comes with free washer/dryer.
Stayed 10 nights in Nov 2023

8/10 Good

SIN YAN JULIE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel doesn’t have an appealing lobby as it’s located inside a very old building. The outside of the building and the lift lobby look dark and creepy. However, the hotel lobby and its room are very nice and comfy. I especially love the 4 different breakfast options which brought us 4 high quality and unique meals. It’s just 3-min walk away from MRT which is super convenient.
Stayed 4 nights in Oct 2023

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
I stayed a more expensive hotel around the corner, I could not find this because they have listed their address so oddly, but it was a great experience, recently updated, much more comfortable than what the other hotels in this area offer.
Stayed 3 nights in Jul 2023

10/10 Excellent

Jin Guan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are huge with lots of space to put luggage. Decorations feel inviting and relaxing. Relatively near MRT station with good connections to buses. Not in a major touristy area so rather peaceful, area is not crowded.
Stayed 4 nights in Apr 2023

10/10 Excellent

Ching-Yuan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! It's only a 2 min walk from the station (if you take the Exit 1). New amenities within the rooms. They offer in-room slippers, disposable toiletries, bottled water refill station. The bathroom was recently remodeled (new glass door and Toto toilet). Plenty of breakfast options were offered. They also have free laundry dryer (10NTD for detergent)...except, the machine is very weak, so remember to allocate at least 2.5 hours to complete your laundry. The hotel staff were super helpful and friendly. I had a luggage trouble and they were able to help provide me with tools. However, they should announce the change in their concierge hours earlier (rather than sending an email the day before aka - the day foreigners would be flying). I had contacted the hotel months in advance to let them know my flight might be coming in late, and they told me not to worry since front desk would be available 24/7 on weekends. Then, 2 hours before I had to go to the airport, I received an email saying that they are not 24/7. Naturally, I was stressing out because I didn't want to land in Taiwan with nowhere to stay. Good thing I have a habit of constantly checking my emails...otherwise, I might have missed it. I then reached out via email FB messenger to figure out a resolution. Luckily, their staffs are super friendly and responsible, so everything worked out in the end.

8/10 Good

Chun

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was descent
Stayed 1 night in Jan 2022

8/10 Good

Chun

Liked: Staff & service
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020
Response from VIA HOTEL on 2021/1/9
謝謝您的高分評價

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s meeting the expectations, the only thing that was not convenient is lacking of closet or drawers for hanging/putting clothes.
Stayed 10 nights in Jan 2020
Response from VIA HOTEL-ZHONGXIAO(Nelson) on 2020/2/15
Dear guest Thank for your review. We can provide more hangers for you if you need. Your support and affirmation is the greatest driving force of our services.

6/10 Okay

SK, HK

Traveled with family
Liked: Cleanliness, staff & service, amenities
Location is great. Cons, no window in room, dark entrance.
Stayed 2 nights in Jan 2020
Response from VIA HOTEL-ZHONGXIAO(Nelson) on 2020/2/1
Dear guest Thank you for sharing your experience. Formerly this hotel was a movie theater, so most rooms do not have window. Your support and affirmation is the greatest driving force of our services.

8/10 Good

Gladys Nivera

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable comfort
The hotel itself on the third floor is in excellent condition. Service of staff is great. They speak English and are very helpful. Room is cleaned regularly. Water, coffee, and tea are supplied. Bed and pillows are good. However, the entrance at the ground floor (elevator) is not at all appealing. This area needs upkeep and renovation. Also, breakfast is available through coupons for 3 different restaurants which offer at different times. Not the most convenient and best way to offer breakfast.
Stayed 5 nights in Nov 2019
Response from Henry on 2019/11/15
Dear guest Thank you for sharing your staying experience. Your support and affirmation is the greatest driving force of our services. We are looking forward to welcoming you back again, and again in the near future.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice clean room
Stayed 2 nights in Oct 2019
Response from VIA HOTEL-ZHONGXIAO(Nelson) on 2019/10/23
Dear guest Thank you for review. Your support and affirmation is the greatest driving force of our services.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from VIA HOTEL-ZHONGXIAO(Nelson) on 2019/10/16
Dear guest Thank you for review. Your support and affirmation is the greatest driving force of our services.

10/10 Excellent

Charmaine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying here, all good, hope check in time can be earlier than 4pm, 2pm is more acceptable!
Stayed 3 nights in Sep 2019
Response from VIA HOTEL-ZHONGXIAO(Nelson) on 2019/10/1
Dear guest Thank you for sharing your experience We will try our best to clean out the rooms more quickly and let every guest check in earlier But it still needs to look at the situation of the rooms on your check-in day Looking forward to welcoming you again

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from VIA HOTEL-ZHONGXIAO(Nelson) on 2019/9/20
Dear guest Thank you for review. Your support and affirmation is the greatest driving force of our services.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was very nice and clean. Very welcoming and friendly staff. Comfortable beds and location of hotel is walking distance to malls, shops, restaurants, metro station, markets, and bars. Would definitely comeback and recommend to others.
Stayed 5 nights in Sep 2019
Response from VIA HOTEL-ZHONGXIAO(Nelson) on 2019/9/19
Dear guest Thank you for review. Your support and affirmation is the greatest driving force of our services.

10/10 Excellent

Chianing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019
Response from VIA HOTEL-ZHONGXIAO(Nelson) on 2019/8/14
Dear guest Thank you for review. Your support and affirmation is the greatest driving force of our services.

8/10 Good

Len, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a cell-phone available to take out of the room into the city with helpful information and directions/the hotel address in Chinese. The toilet seat was also automated and heated. The best oart was that there were laundry machines and soap available for use for free.
Stayed 3 nights in Jun 2019
Response from VIA HOTEL-ZHONGXIAO(Nelson) on 2019/7/10
Dear guest Thank you for review. Your support and affirmation is the greatest driving force of our services.

10/10 Excellent

SL, Sunnyvale

Traveled with family
Liked: Cleanliness, staff & service
Room was small but good location. Very convenient. They give breakfast vouchers to eat at restaurant down the block.
Stayed 3 nights in Jun 2019
Response from VIA HOTEL-ZHONGXIAO(Nelson) on 2019/7/10
Dear guest Thank you for review. Your support and affirmation is the greatest driving force of our services.

8/10 Good

Chung Sum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2019
Response from VIA HOTEL-ZHONGXIAO(Nelson) on 2019/7/2
Dear guest Thank you for review. Your support and affirmation is the greatest driving force of our services.

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and staffs are friendly and helpful!
Stayed 1 night in May 2019
Response from VIA HOTEL-ZHONGXIAO(Neslon) on 2019/5/29
Dear guest Thank you for review. Your support and affirmation is the greatest driving force of our services.

8/10 Good

Jes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is good for 4 pax with 2 luggages. Staff is very helpful however the building lobby is eerie.
Stayed 3 nights in May 2019
Response from VIA HOTEL-ZHONGXIAO(Nelson) on 2019/5/18
Dear guest Thank for sharing your experience. This building is over 40 years old. Sorry for your bad feeling. Looking forward to welcoming you back again.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location, comfortable rooms!
Great hotel, has everything you need, rooms are not big but if you don't plan to stay in your room all day then its the perfect size. There was no big window in our room but the amount of daylight that comes in through a small window was perfect - again, if you don't plan to stay in the room all day, then this is not an issue. Bed is super comfortable, bathroom is very clean and the shower is amazing. Location is excellent, 5 min walk to the metro station, and the area is very much alive during the day and night. They don't offer breakfast, however, they give you vouchers for every day for two nearby cafes, we just tried the one right next to the hotel - good cafe and croissants, helps you start the day and then you can go and have brunch or a heavy lunch. They have washing machine and dryer for free in case you need to wash any clothes (in my case this helped a lot, I had a week traveling and a lot of laundry to do!). Also the wi-fi works just perfect, no complaints in this department, or in any other department for that matter. In terms of price-quality relation I would give this hotel a perfect 10.
Stayed 3 nights in Apr 2019
Response from VIA HOTEL-ZHONGXIAO(Neslon) on 2019/4/14
Dear guest Thank you for review. Your affirmation is the greatest driving force of our services. Looking forward to welcoming you back again.

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed our stay. Very spacious and clean.
Stayed 13 nights in Mar 2019
Response from VIA HOTEL-ZHONGXIAO(Neslon) on 2019/4/1
Dear guest Thank you for review. Your support and affirmation is the greatest driving force of our services.

8/10 Good

shao fan, Taiwan

Liked: Cleanliness, staff & service, room comfort
Good hotel with bad hotel guests
Good location and very helpful staffs. But once you get noisy neighbors then everything will be a nightmare. People who lives next to our room was noisy and always open their room .. it’s quite annoying.
Stayed 1 night in Feb 2019
Response from VIA HOTEL-ZHONGXIAO(Neslon) on 2019/2/26
Dear guest Thank for sharing your experience. We are sorry about the noise that other guests made. Because we couldn't restrain the behavior of every guest. Looking forward to welcoming you back again.

8/10 Good

sonata0

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located at 3rd floor of building, a bit quiet area at night.
Stayed 3 nights in Feb 2019
Response from VIA HOTEL-ZHONGXIAO(Nelson) on 2019/2/13
Dear guest Thank you for review. Your support and affirmation is the greatest driving force of our services.

8/10 Good

Cheung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are spacious and modern, no windows is a drawback
Stayed 3 nights in Jan 2019
Response from VIA HOTEL-ZHONGXIAO(Nelson) on 2019/2/9
Dear guest Thank you for sharing your experience. Formerly this hotel was a movie theater, so most rooms have no window. We will try our best to make the air pure and fresh. Looking forward to welcoming you back again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staffs! Our room was clean and spacious with daily housekeeping.
Stayed 3 nights in Jan 2019
Response from VIA HOTEL-ZHONGXIAO(Nelson) on 2019/1/16
Dear guest Thank you for review. Your support and affirmation is the greatest driving force of our services.

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 4 nights in Nov 2018
Response from VIA HOTEL-ZHONGXIAO(Nelson) on 2018/12/31
Dear guest Thank you for review. Your support and affirmation is the greatest driving force of our services.

10/10 Excellent

Anna lissa

Its a great value for money. We have everything we need and its in a handy location . Most friendly and helpful receptionist ever [Samiya]. All genuinely friendly and happy to help. I can highly recommend Via Hotel
Stayed 3 nights in Nov 2018
Response from Via Hotel Zhongxiao(S) on 2018/12/2
Dear guest Thank you for sharing your stay experience. Your support and affirmation is the greatest driving force of our services. We are looking forward to welcoming you back again, and again in the near future.

6/10 Okay

Lap Kei

Stayed 4 nights in Oct 2018
Response from VIA HOTEL-Samia on 2018/11/3
Dear guest Thank you for review. Your support and affirmation is the greatest driving force of our services.

6/10 Okay

Verified traveler

Stayed 3 nights in Oct 2018
Response from VIA-HOTEL(C) on 2018/10/31
Dear guest Thank you for review. Your support and affirmation is the greatest driving force of our services.

8/10 Good

Verified traveler

Stayed 3 nights in Oct 2018
Response from VIA-HOTEL(C) on 2018/10/31
Dear guest Thank you for review. Your support and affirmation is the greatest driving force of our services.

8/10 Good

Loreto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Via
Very helpful reception and staff.
Stayed 2 nights in Oct 2018
Response from VIA-HOTEL(C) on 2018/10/31
Thanks for staying with us. We appreciate your feedback! Your support and affirmation is the greatest driving force of our services.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2018
Response from VIA-HOTEL(C) on 2018/10/18
Dear guest Thank you for review. Your support and affirmation is the greatest driving force of our services.

6/10 Okay

JORGE

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Most rooms in this hotel (the building used to be a cinema) have no views, the windows are covered by an advertising exterior panel. The very friendly and accommodating staff makes up for the poor design. The exterior and entrance to the hotel are pretty bad. Would not recommend unless you get a room with a proper window.
Stayed 2 nights in Oct 2018
Response from VIA-HOTEL(C) on 2018/10/26
Dear guest Thank you for sharing your stay experience. Because the Hotel are in a former Movie theater, so most rooms have no windows. We are looking forward to welcoming you back again, and again in the near future.

6/10 Okay

KongTat, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but the room too small for 2 persons.
Very limited space to put the luggage and no window. However the toilet is good with all the facilities. Should get a bigger room with extra fee.
Stayed 4 nights in Sep 2018
Response from VIAHOTEL ZHONGXIAO--MAX on 2018/9/20
HI Very thank you for your opinion feedback. This time you booked standard double room,it is about 16 square meter,our deluxe double room is more bigger than that,it is about 23 square meter. Next time, maybe you can tell us that the room is too small for you,we will do our best to change your room for some fee depend on the room is available on the check in date. Thank you.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay for 4 days
Place was clean and modern looking. The room is a bit tight compare to American standard but the decor and cleanliness makes up for it. Staff are always friendly and ready to help. Location is close to the Zhongxiao Fuxing station. About a 2 min walk. Would stay here again!
Stayed 3 nights in Aug 2018
Response from VIA HOTEL- Zhongxiao (MAX) on 2018/8/29
Hello: Thank you very much for your recognition and support. In the future, the hotel will continue to strive to improve to meet the needs of every traveler and provide you with a comfortable and satisfying stay experience. This is the hotel's goal. We look forward to your next visit. Wish you a wonderful day.

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two thumbs up
Staff is super friendly, rooms were very nice, good value, lots of restaurants, shops and entertainment in this district. Would recommend to friends.
Stayed 3 nights in Jul 2018
Response from VIA HOTEL- Zhongxiao (C) on 2018/8/3
Dear guest Thank you for sharing your stay experience. Your support and affirmation is the greatest driving force of our services. We are looking forward to welcoming you back again.

8/10 Good

celia, hk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient and large enough room to place 3 large luggage
Stayed 4 nights in Jul 2018
Response from VIA HOTEL- Zhongxiao (X) on 2018/7/31
Hello: Thank you very much for your recognition and support. In the future, the hotel will continue to strive to improve to meet the needs of every traveler and provide you with a comfortable and satisfying stay experience. This is the hotel's goal. We look forward to your next visit. We wish you a wonderful day. VIA HOTEL- Zhongxiao (X)

8/10 Good

Elisa, Taipei, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Just OK Hotel in Great Location
Weird hotel. Beat up entrance, strange entry decor. It seemed secure however and the room was nice and clean. It was fine for one night.
Stayed 1 night in Jun 2018
Response from HOTEL- Zhongxiao (C) on 2018/6/10
Dear guest Thank you for sharing your stay experience. Your support and affirmation is the greatest driving force of our services. We are looking forward to welcoming you back again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

8/10 Good

Winnie, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location.
- Nice comfy room, though a bit small - Good location, very near MRT station - Good facility and service - Reasonable range of breakfast selection provided - Clean room
Stayed 6 nights in Apr 2018
Response from MAX on 2018/5/4
Hello: Thank you very much for your recognition and support. In the future, the hotel will continue to strive to improve to meet the needs of every traveler and provide you with a comfortable and satisfying stay experience. This is the hotel's goal. We look forward to your next visit. We wish you a wonderful day. VIA HOTEL- Zhongxiao (X)

10/10 Excellent

Abdessamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
When we arrived to the hotel, we got really scared of the conditions of the building, looks like a haunted house or American horror story, but as they say: Don’t judge the book by its cover. The hotel exactly the same as in the pictures. The receptionists are very friendly and very helpful, the only thing the guy at night shift for our last night, we needed some help by we couldn’t comunicate with him, not a single word of English. The breakfast area is beautifuly done, and it’s used also for conferences and events. The best part you can brew your own coffee, and it’s really good. The connection from the airport to the hotels, the buss is your best option, the train take for ever, and the bus leaves you next to Sogo Shopping mall, and from there to the hotel 3 min walk. If you are tall like us don’t ask for a double bed, but a twin bed, at least the room with twin beds are much bigger then a double bed. The design of the rooms are very nice, and the showers/toilets too. It was a good choice. Very recommended.
Response from MAX on 2018/4/30
Hello: Thank you very much for your recognition and support. In the future, the hotel will continue to strive to improve to meet the needs of every traveler and provide you with a comfortable and satisfying stay experience. This is the hotel's goal. We look forward to your next visit. We wish you a wonderful day. VIA HOTEL- Zhongxiao (X)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel. Very friendly staff. Only gripe is that there is no elevator beyond 3rd floor. But staffs are more than happy to assist with luggages.
Stayed 6 nights in Apr 2018
Response from MAX on 2018/4/23
Hello: Thank you very much for your recognition and support. In the future, the hotel will continue to strive to improve to meet the needs of every traveler and provide you with a comfortable and satisfying stay experience. This is the hotel's goal. We look forward to your next visit. We wish you a wonderful day. VIA HOTEL- Zhongxiao (X)