City view

Reviews of Rido Hotel

3.5 out of 5
Rido Hotel
No.11 Sec.3, Xinyi Rd., Da-an Dist., Taipei

Reviews

9.0

Wonderful

Rating 10 - Excellent. 578 out of 1002 reviews" "
Rating 8 - Good. 330 out of 1002 reviews" "
Rating 6 - Okay. 67 out of 1002 reviews" "
Rating 4 - Poor. 15 out of 1002 reviews" "
Rating 2 - Terrible. 12 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 4 nights in May 2024
Response from Daniel on 2024/5/20
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

KWANG YOUNG, Palisades Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for all the skilled and kind staff, and it's convenient because there is a good connection to public transportation such as subway station.
Stayed 1 night in May 2024
Response from Daniel on 2024/5/20
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Howard

Liked: Cleanliness
Disliked: Staff & service
PROS: The room is quite clean, with the usual amenities. The park view from a high floor room l is excellent. CONS: The hotel lacks flexibility for early check in, they charge half a day for all early check ins before 3PM. The receptionist was not accomodating like other hotels at this level and price range.
Stayed 1 night in May 2024
Response from Daniel on 2024/5/20
Thanks for staying with us - we'll work hard to fix the issue you experienced. Thanks for letting us know. We appreciate your feedback!

10/10 Excellent

Guoqing, McKinney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please keep up the good work, thank you!
Stayed 4 nights in May 2024
Response from Daniel on 2024/5/20
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the building may look a bit old, it is kept in excellent condition. The rooms are also really clean; staff are friendly and always willing to help. There is also a lovely snack pack provided daily with 2 bottles of water - all free of charge. I would probably choose to stay at the same hotel if I will be travelling to Taipei again.
Stayed 6 nights in May 2024
Response from Daniel on 2024/5/15
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Suresh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across from the park and subway . Lots of food and drink options around . I had a unit with a great view
Stayed 2 nights in May 2024
Response from Daniel on 2024/5/15
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Yangchen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff and very nice location.
Stayed 7 nights in May 2024
Response from Daniel on 2024/5/15
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Baomin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The forest park is just cross the street. There are clothes washer and drier which is very convent.
Stayed 1 night in Mar 2024
Response from Daniel on 2024/5/11
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in May 2024
Response from Daniel on 2024/5/8
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service
Stayed 3 nights in Apr 2024
Response from Daniel on 2024/5/6
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

HOCK CHEONG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near to Dean park metro station. Everything is very good, will come back again!
Stayed 1 night in Apr 2024
Response from Daniel on 2024/5/5
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in May 2024
Response from Daniel on 2024/5/22
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Liu

Stayed 2 nights in Apr 2024
Response from Daniel on 2024/5/20
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 7 nights in Apr 2024
Response from Daniel on 2024/4/29
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Samuel, Mount Waverley

Stayed 3 nights in Apr 2024
Response from Daniel on 2024/5/15
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Hung-En, Palisades Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with friendly staff. Will be back again!
Stayed 2 nights in Apr 2024
Response from Daniel on 2024/4/24
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Betty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 7 nights in Apr 2024
Response from Daniel on 2024/4/20
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
1. I like the location of the hotel. It is very centrally located and has a lot of options for MRT lines and buses. 2. The hotel offers simple afternoon coffee and snacks. 3. The staffs are friendly. Front desk staffs are helpful. 4. The only inconvenient is the elevators are small. But there were not that many people at the time we were there.
Stayed 13 nights in Mar 2024
Response from Daniel on 2024/4/20
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Shari

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service are god
Stayed 7 nights in Apr 2024
Response from Daniel on 2024/4/15
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every day plate of fruit and snacks delivered to your room. Down stairs a cafè you help your self to hot drinks and snack. Everywhere is in walkable distance and not a hill i sight. A truly great hotel.
Stayed 1 night in Apr 2024
Response from Daniel on 2024/4/15
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Bee Hong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to mrt station and there is a shopping street nearby and food is convenient to locate.
Stayed 3 nights in Apr 2024
Response from Daniel on 2024/4/13
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Alan Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a free coffee bar downstairs in the afternoon. All drinks and snacks are free. You serve yourself. In your room you are also given a plate with fruit and snacks.
Stayed 6 nights in Apr 2024
Response from Daniel on 2024/4/13
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serene, clean room (except for the day of the earthquake, when the lamps fell and water came out of the toilet) Best shower I've ever experienced They let us leave our bags when we left for a couple days. Very nice, comfortable hotel with courteous staff.
Stayed 2 nights in Apr 2024
Response from Daniel on 2024/4/13
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Chuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transportation is very very convenient-subway and bus close by, walking 3 minutes. Cross street is a forest park, enjoying walking and bicycle sports. Restaurants are nearby.....etc etc. I would highly recommend this hotel.
Stayed 9 nights in Mar 2024
Response from Daniel on 2024/4/10
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, nice staff, very clean
Stayed 7 nights in Mar 2024
Response from Daniel on 2024/4/10
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Neil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Provided collapsible crib for our child on short notice and set it up themselves. Love this place! Been here twice in the past 11 months and will stay here again next visit to Taipei.
Response from Daniel on 2024/4/5
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Walls are a little thin, so possibly reconsider if you're sensitive (but it was always pretty quiet, especially after 10pm). A/C was kind of minimal but did work well enough. The room was clean and comfortable, and the location was excellent - right off the Metro and across from Da'an Forest Park.
Stayed 7 nights in Mar 2024
Response from Daniel on 2024/4/5
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Mar 2024
Response from Daniel on 2024/4/20
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Michael

Stayed 7 nights in Mar 2024
Response from Daniel on 2024/4/20
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

KRISTEN

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good location. There is an annoying red light on the ceiling that is illumined very bright when all the lights are out. I found it hard to sleep. The bathroom didn’t really have a shower but half a shower where the water runs out of shower onto the floor. There is no balcony. The bed was awful the pillows were awful. There was a huge lump in the bed. It hurt my back. I would not stay here again.
Stayed 1 night in Mar 2024
Response from Daniel on 2024/3/30
Thanks for staying with us. We appreciate your feedback! We're sorry you were unhappy - red light on the ceiling is the sign of Emergency Light,we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

wen yau

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
隔音需要加強。
Stayed 3 nights in Mar 2024
Response from Daniel on 2024/3/27
Thanks for staying with us - we'll work hard to fix the issue you experienced. Thanks for letting us know. We appreciate your feedback!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, halls, paintings, & rooms. Friendly staff & the front desk willing and able to call a taxi to take you anywhere within 5min is very nice.
Stayed 4 nights in Mar 2024
Response from Daniel on 2024/3/27
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Youbiao

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 2 nights in Mar 2024
Response from Daniel on 2024/3/27
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Daniel on 2024/3/27
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jerrie

Stayed 3 nights in Mar 2024
Response from Daniel on 2024/4/15
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Irwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View is great overlooking the park if you get the view room. Not many outlets near bed and no switch to turn off ceiling lights. You have to take room key out to have the lights off. The furniture was a little old but okay. Closet is very small for clothes to hang.
Stayed 3 nights in Mar 2024
Response from Daniel on 2024/3/26
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a charming hotel located in a great part of Taipei, with great restaurants and metro stations nearby. Da'an Park is across the street and it is just a lovely spot to start your morning with a cup of coffee. Rido Hotel also has such kind, terrific staff, everyone was helpful and friendly. I recommend the Rido Hotel.
Stayed 5 nights in Mar 2024
Response from Daniel on 2024/3/26
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Christopher, Las Cruces

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Daniel on 2024/4/13
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

kevin

Liked: Staff & service
Stayed 3 nights in Mar 2024
Response from Daniel on 2024/3/24
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tao-Li

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location (next to train and subway station). Lots place to eat.
Stayed 6 nights in Mar 2024
Response from Daniel on 2024/3/23
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Wai Kong

Spacious room, outstanding park view
Stayed 3 nights in Mar 2024
Response from Daniel on 2024/3/18
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Chun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very close to visitor attractions
Stayed 3 nights in Mar 2024
Response from Daniel on 2024/3/6
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Wing Chiu

Liked: Cleanliness, amenities, property conditions & facilities
It’s a nice room and it’s clean. I was feeling unwell though so I sled the front desk if I can have any medicine since it was late night. They couldn’t offer me anything and there’s no alternatives. Geez at least figure out where is the closest open pharmacy… Then my usb charger was broken and again it was late night and I asked if they have a spare. Again the front desk can only answer please go to an electronics store at 10pm. It was freezing outside and I found a supermarket that sold this after a while. If the lobby counter is so useless maybe they should all just work from home and the hotel can cut more cost because I don’t see them bringing any value in person.
Stayed 3 nights in Feb 2024
Response from Daniel on 2024/3/4
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Julia

Stayed 4 nights in Feb 2024
Response from Daniel on 2024/3/23
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to metro and bus stations. Staffs are friendly and the room is decent size. The bath tub is with jet.
Stayed 6 nights in Feb 2024
Response from Daniel on 2024/3/2
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Carrie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff friendly
Stayed 4 nights in Feb 2024
Response from Daniel on 2024/3/2
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Will recommend to friends.
Stayed 4 nights in Feb 2024
Response from Daniel on 2024/3/2
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Derek

Traveled with family
Liked: Cleanliness, staff & service
They installed a jacuzzi style bath tube in the bathroom, that I did not use even once. But then it made the bedroom very small. Uncomfortable!
Stayed 2 nights in Feb 2024
Response from Daniel on 2024/2/28
Thanks for staying with us - we'll work hard to fix the issue you experienced. Thanks for letting us know. We appreciate your feedback!

10/10 Excellent

WENG, Singapore

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super good with affordable price. I will choose this hotel again in next time travel to Taipei.
Stayed 1 night in Feb 2024
Response from Daniel on 2024/2/28
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Yaowen

Liked: Cleanliness, staff & service, property conditions & facilities
No restaurant associated with the Hotel, if adding one microwave oven in each room will make staying much easier...
Stayed 3 nights in Feb 2024
Response from Daniel on 2024/2/28
Thanks for staying with us. We appreciate your feedback!