The staff!!! So thoughtful and helpful. I didn't write down the name of the woman who helped us but she was amazing. I think it was Chih Hsuan (something with 2 names).
I had them call places to make dinner reservations, including a Michelin guide restaurant. They came through and updated me with a little note next to my door when I got back!
Location - right next to the MRT. If you're traveling in Taipei USE the MRT. It's incredible. Coming from the US, I'm used to paying $10-15 to go anywhere. It's easy to use and so convenient when it's right there. The area around is also popping at night so you can go outside, grab some food nearby, etc.
The service - I guess this goes back to the first item, but we had to change rooms in the middle of our stay and they were able to make that experience super smooth. It was also my birthday so they left me this cute little towel tower with a birthday hat. I didn't tell them but they noticed it on my passport
Overall - a really great stay. If you're a foreigner, I recommend staying here because most if not all of the staff there spoke English and it's a really good location to shop, eat, and hang out!