Lobby
Check availability

Reviews of Fairfield by Marriott Taichung

4 out of 5
Fairfield by Marriott Taichung
No.1155, Sec. 2, Huanzhong Rd., Xitun Dist., Taichung

Reviews

8.8

Excellent

Rating 10 - Excellent. 166 out of 279 reviews" "
Rating 8 - Good. 82 out of 279 reviews" "
Rating 6 - Okay. 14 out of 279 reviews" "
Rating 4 - Poor. 10 out of 279 reviews" "
Rating 2 - Terrible. 7 out of 279 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ila, Minneapolis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality is superior, the room is amazing and staff are wonderfully helpful. A great place to stay in Thaichung!
Stayed 4 nights in Mar 2024
Response from Jenny Chen on 2024/3/18
Dear Ila, Thank you for your support. Hope we can have the chance to accommodate you in the future. Thank you.

10/10 Excellent

Jessica

Stayed 1 night in Feb 2024
Response from Jenny Chen on 2024/2/7
敬愛的Jessica您好，感謝您選擇入住台中萬楓酒店。期待日後能有機會再次替您服務。

8/10 Good

Pui Keng

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Dec 2023
Response from Jenny Chen on 2024/1/19
Dear Pui Keng, Thank you for your support. Hope we can have the chance to accommodate you in the future. Thank you.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jenny Chen on 2024/1/19
Dear Guest, Thank you for your support. Hope we can have the chance to accommodate you in the future. Thank you.

10/10 Excellent

Leon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip, pleasant stay
The lobby service is impeccable. I arrived way early from my check in timing, and requested early check-in if possible. They cannot guarantee, but got the room ready within 1.5 hours for me to check in, and also helped move my luggage into the room when I was making my way back to the hotel
Stayed 6 nights in Dec 2023
Response from Jenny Chen on 2024/1/19
Dear Leon, Thank you for your support. Hope we can have the chance to accommodate you in the future. Thank you.

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Jenny Chen on 2024/1/19
敬愛的Veronica您好，感謝您選擇入住台中萬楓酒店。期待日後能有機會再次替您服務。

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Oct 2023
Response from Jenny Chen on 2023/10/25
Dear Benjamin, Thank you for your support. Hope we can have the chance to accommodate you in the future. Thank you.

8/10 Good

Daniel, Portland

Stayed 2 nights in Jul 2023
Response from Jenny Chen on 2023/7/31
愛的Daniel您好，感謝您選擇入台中萬楓酒店。謝謝您的寶貴意見，也期待日後能有機會再次替您服務。

10/10 Excellent

stephen

Stayed 2 nights in Jun 2023
Response from Jenny Chen on 2023/7/7
Dear Guest, Thank you for your support. Hope we can have the chance to accommodate you in the future. Thank you.

10/10 Excellent

HYUN JI

Liked: Cleanliness, staff & service, property conditions & facilities
It has all the essentials and clean and new.
Response from Jenny Chen on 2023/5/16
Dear HYUN JI, Thank you for your support.Hope we can have the chance to accommodate you in the future.Wishing you a wonderful day!Thank you.

10/10 Excellent

David, Wailuku

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Why can't I get a itemized receipt from Expedia?
Stayed 14 nights in Apr 2023
Response from Jenny Chen on 2023/5/16
Dear Guest, Thank you for your support.We've resent the receipt to your email.Should you need any further assistance, please feel free to contact us.Thank you.

10/10 Excellent

Galvin

Stayed 6 nights in Apr 2023
Response from Jenny Chen on 2023/5/9
愛的Galvin您好，感謝您選擇入台中萬楓酒店。謝謝您的寶貴意見，也期待日後能有機會再次替您服務。

10/10 Excellent

Joseph Seng Kee, Subang Jaya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively new and serene hotel. Located at a road junction with easy access to all directions. Despite location at a junction, it is still quiet at night without car polluting noises,
Stayed 2 nights in Apr 2023
Response from Jenny Chen on 2023/5/5
Dear Guest, Thank you for rating our hotel. We looking forward to your return stay in the near future. Thank you very much! Stay healthy!

10/10 Excellent

Winnie

Stayed 1 night in Apr 2023
Response from Jenny Chen on 2023/5/12
愛的Winnie您好，感謝您選擇入台中萬楓酒店。謝謝您的寶貴意見，也期待日後能有機會再次替您服務。

8/10 Good

I-Hua

Stayed 1 night in Jan 2023

8/10 Good

HONG XIN

Stayed 1 night in Dec 2022
Response from Jenny Chen on 2022/12/22
親愛的HONG XIN您好，非常感謝您用心給予評分，期待日後能有機會再次替您服務。

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sue
Very nice, it is always great to stay at your hotel, and would like to be back again.
Stayed 1 night in Sep 2022
Response from Jenny Chen on 2022/9/19
Dear Guest, Thank you for rating our hotel. We looking forward to your return stay in the near future. If anything we can further assist with making your stay comfortable. Please send the request to our hotel before your arrival. Thank you very much! Stay healthy!

8/10 Good

Shih Mei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Aug 2022
Response from Jenny Chen on 2022/8/9
親愛的Shih Mei您好，非常感謝您用心給予評分，期待日後能有機會再次替您服務。

10/10 Excellent

Lloyd

Stayed 1 night in Apr 2022
Response from 台中萬楓酒店團隊 on 2022/5/12
親愛的Lloyd 您好，非常感謝您對於我們的讚賞以及用心評語。您的正面評價是我們團隊努力的動力。期待日後能有機會再次替您服務。

10/10 Excellent

Chunchi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

4/10 Poor

John

Stayed 1 night in Jan 2022

10/10 Excellent

AN NU

Stayed 1 night in Jan 2022

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy place to stay.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent
The location was good. Close to feng Xia night market. Decent breakfast. Room was a bit on the smaller side. Not really good for families.
Stayed 1 night in Jun 2021
Response from Fairfield Management Team on 2021/6/29
Dear Guest, Thank you for rating our hotel. We looking forward to your return stay in the near future. If anything we can further assist with making your stay comfortable. Please send the request to our hotel before your arrival. Thank you very much! Stay healthy!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to the freeway and night market. A convenient place to stay.
Stayed 2 nights in Nov 2020

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
modern, clean, road noise, too busy to cater.
The car park is weird as their are only arrows for driving out. B2 & B3 are indicates for guests but was full. Had to park car and ask reception and then advised to park at B1. Advised that Hotel is very busy and I should attend early, why should that be required, I didn’t and attended at 9am on a Sunday so had to wait in lobby to attend breakfast, there should be an overspill room or the option of breakfast in room, maybe there was but I didn’t ask. If it’s full to capacity it should be able to cope. It’s a nice hotel, new and modern but next to main road which is noisy at night.
Stayed 1 night in Oct 2020

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Room, Great Breakfast!
Amazing room interior, very clean, cozy and modern design. The bed was really comfortable, and quiet, definitely got a good night sleep. Breakfast was delicious, lots of varieties to select from. Would love to stay here again if I come to Taichung next time!
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy stay
Room was comfortable, with nice little sofa area in front of bed. The openess of bathroom, separated by glass door, allows privacy & openness at different times. Great stay, breakfast buffet also good, even witj a full house.
Stayed 1 night in Jul 2020

8/10 Good

Shaki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Modern
The place offer the basic stuff to get you through a 2-3 day stay. Many of the amenities you may be use to in hotels (toothbrushes, combs, brushes, shower caps) are not furnished here. There’s no type of room service (food). If you’re a local there are many establishments in the area to find food, but it can be difficult for a person that doesn’t read or speak Mandarin. But the rooms, depending on your preference are very comfortable. The only downside is that the rooms have balconies BUT they are permanently locked. Great hotel for a short stay. I travel every week because of my profession, I found it hard to get comfortable at this establishment for a whole week. But I won’t say this place is bad, just not my standards.
Stayed 4 nights in Mar 2020

6/10 Okay

Wenyi

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2020

10/10 Excellent

AH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love this hotel
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is neat and clean. Staff service and food is great!
Stayed 2 nights in Oct 2019

8/10 Good

CLAIRE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Famous Night Market within walking distance
Newer hotel on the outskirts of downtown. Local night market is within walking distance.
Stayed 1 night in Oct 2019

10/10 Excellent

Ji Chung

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Benny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Front Office Manager on 2019/7/3
Dear guest, Thank you for taking time to share your feedback to us. We hope to see you soon and welcome you again. Thank you.

10/10 Excellent

YI-YA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店很新穎、整體設計也很時尚簡潔，而且處處可見頗富巧思；服務、早餐、停車都很棒；是值得推薦的住宿；但根據自我住宿經驗，還是給幾點小建議： 1、建議備品準備2-3根牙線。 2、房門內門片屋頂上有類似油漆噴濺的髒污，裝修沒有處理到； 3、建議房內沙發放一顆抱枕，成本不高，但質感會更好； 4、臉盆洩水孔塞子有點卡卡，拔不太上來，不拔又會塞住； 5、洗手乳掛放位置有點怪，感覺有點太偏洗手台外側了。 6、早餐容易塞人，雖然飯店已經有想辦法疏解人龍，但畢竟休假期間，大家起床時間都差不多，也許入住登記時，由櫃台幫忙宣導一下，多少有點幫助。我記得日本飯店會由櫃台幫忙登記預約早餐分流時段，也許可以參考。 整體而言，我還是覺得是很值得推薦的飯店。
Stayed 1 night in Feb 2024
Response from Jenny Chen on 2024/2/19
親愛的YI-YA，感謝您選擇入住台中萬楓酒店。 謝謝您對台中萬楓酒店的支持及您的住宿體驗回饋，我們將會請相關人員進行改進缺失的部分，也期待日後能有機會再次替您服務

10/10 Excellent

Tzu Ching

Stayed 1 night in Feb 2024
Response from Jenny Chen on 2024/2/7
親愛的Tzu Ching，感謝您選擇入住台中萬楓酒店。 謝謝您對台中萬楓酒店的支持及您的住宿體驗回饋，我們將會請相關人員進行改進，也期待日後能有機會再次替您服務

6/10 Okay

Cheng Ho

Business traveler
Liked: Cleanliness, staff & service
房間的設備運轉有點吵
Stayed 2 nights in Jan 2024
Response from Jenny Chen on 2024/1/22
親愛的Cheng Ho，感謝您選擇入住台中萬楓酒店。 謝謝您對台中萬楓酒店的支持及您的住宿體驗回饋，我們將會請相關人員進行改進，也期待日後能有機會再次替您服務

8/10 Good

sufang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jenny Chen on 2024/1/19
敬愛的Sufang您好，感謝您選擇入住台中萬楓酒店。期待日後能有機會再次替您服務。

10/10 Excellent

Chun yang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Jenny Chen on 2024/1/19
敬愛的Chun Yang您好，感謝您選擇入住台中萬楓酒店。期待日後能有機會再次替您服務。

8/10 Good

LI-CHUAN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jenny Chen on 2024/1/19
敬愛的LI-CHUAN您好，感謝您選擇入住台中萬楓酒店。期待日後能有機會再次替您服務。

8/10 Good

Hsinhsi

Stayed 6 nights in Dec 2023
Response from Jenny Chen on 2024/1/19
敬愛的Hsinhsi您好，感謝您選擇入住台中萬楓酒店。期待日後能有機會再次替您服務。

8/10 Good

Wai Ching

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is convenient either to downtown or highspeed train station; wooden floor is clean and hygienic.
Stayed 2 nights in Dec 2023
Response from Jenny Chen on 2024/1/19
Dear Wai Ching, Thank you for your support. Hope we can have the chance to accommodate you in the future. Thank you.

10/10 Excellent

GUEI FANG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jenny Chen on 2024/1/19
敬愛的GUEI FANG您好，感謝您選擇入住台中萬楓酒店。期待日後能有機會再次替您服務。

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Jenny Chen on 2024/1/19
敬愛的貴賓您好，感謝您選擇入住台中萬楓酒店。期待日後能有機會再次替您服務。

10/10 Excellent

Yi-Wen

Stayed 1 night in Dec 2023
Response from Jenny Chen on 2024/1/19
敬愛的Yi-Wen您好，感謝您選擇入住台中萬楓酒店。期待日後能有機會再次替您服務。

10/10 Excellent

WINGCHEUNG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店服務好，自助早餐豐富好食，房間整潔空間闊大，有停車場 方便自駕遊旅客
Stayed 4 nights in Oct 2023
Response from Jenny Chen on 2024/1/19
敬愛的WINGCHEUNG您好，感謝您選擇入住台中萬楓酒店。期待日後能有機會再次替您服務。

6/10 Okay

Charlie

Stayed 1 night in Dec 2023
Response from Jenny Chen on 2024/1/19
敬愛的Charlie您好，感謝您選擇入住台中萬楓酒店。期待日後能有機會再次替您服務。