When I got there and said who I am. They did not respond and start calling. A while later I asked them what is going on. Then they told they were working on my check-in. Another while later, I asked again, and they told me it was over-booked and they were looking for other place - my room was prepaid and booked last year. Then I check with. their home page and look out the other hotel with same chain and asked them my reservation to that hotel. Then they found empty room at there and let us in. What was a situation? I feel they had a room but looking for cheaper alternative.
Changsoo
於 2024 年 5 月住了 2 晚
8/10 不錯哦
christina
家庭旅遊
2024年5月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Did not make it there due to family emergency
christina
於 2024 年 5 月住了 1 晚
8/10 不錯哦
Allison
團體旅遊
2024年5月19日
喜歡:整潔度、員工素質和設施服務
不喜歡:住宿環境和硬體
Property itself is great. When I returned from a day outing we were locked out of our room was not too happy. Took about an hour to get resolved but was glad our dinner was compensated at the bar. Definitely will return when in the area.
Allison
於 2024 年 5 月住了 1 晚
2/10 很糟糕
Marlee
家庭旅遊
2024年5月5日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The first night we went to tell the front desk that the carpet was soaked all in front of the window. Guy came to say that the AC was leaking. The solution was to turn off the AC. It was so hot in the room the next day and night. The bathroom shower and corners of room have black mold. I assume it is the leak issue because after the AC was shut off it was quite moist in the room. I spoke to the desk again. No fixes no apologies etc. Also a very loud hotel since the people partying in the pool area late at night echoes into the rooms.
Marlee
於 2024 年 5 月住了 2 晚
8/10 不錯哦
Joseph
家庭旅遊
2024年4月19日
Hotel was fine. Pool towels were too small.
Joseph
於 2024 年 4 月住了 1 晚
10/10 有夠讚
William
情侶出遊
2024年4月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It's been many years since we've stayed at an HI. We were very pleased with the facility and staff and will consider HI's in the future. The breakfast was a special treat with wonderful staff and food.