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Reviews of Four Points By Sheraton Sydney, Central Park

4 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 418 out of 613 reviews" "
Rating 8 - Good. 144 out of 613 reviews" "
Rating 6 - Okay. 35 out of 613 reviews" "
Rating 4 - Poor. 7 out of 613 reviews" "
Rating 2 - Terrible. 9 out of 613 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great place to stay but not great value for money or 4-star. I booked a king but got (very narrow) twin beds, TV channel options are limited, and no snack items to go with tea/coffee. This would be a very solid 3-star option at a lower price, and I would definitely stay again if rating and price reflected the offering.
Stayed 1 night in May 2024

8/10 Good

Mei Lian, Diamond

Liked: Cleanliness, staff & service
Convenient location with nearby shopping mall and dining options. The drawback was the numerous small flies in the room and corridor. Hope the hotel management can do better to keep the room bug-free
Stayed 4 nights in May 2024

6/10 Okay

Mei Lian, Diamond

Liked: Staff & service
Location is good with shopping mall two blocks away. Staff were friendly and helpful. The problem was small flies in the room and toilet. Seems like an infestation issue, the hotel cleaning staff used insect spray after I highlighted the issue. Unfortunately, the approach did not help as I continued to see the flies in the room through out my stay
Stayed 3 nights in May 2024

8/10 Good

Cecilia

Traveled with family
Liked: Staff & service
They have to clean better the room and the bathroom
Stayed 8 nights in Apr 2024

10/10 Excellent

Suzanne, SUMMER HILL

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great location, close to Central and the CBD. The accessible room is large and well appointed. The accessible bathroom is OK - the shower pressure is quite weak but the temperature is good. It's our go-to hotel when staying in Sydney.
Stayed 3 nights in Apr 2024

10/10 Excellent

Samantha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel to stay in with friendly and helpful staff and very clean and comfortable rooms and beds! There were many great options for meals in the area.
Stayed 2 nights in Apr 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are excellent, the location fantastic..... the bar facilities could improve.
Stayed 1 night in Mar 2024

10/10 Excellent

DEBRA

Traveled with group
Liked: Cleanliness, staff & service, amenities
Please regrout the bathroom around the shower floor as didn't like seeing the black mould. Otherwise, everything else was great.
Stayed 3 nights in Mar 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay, woyld highly recommended. Convenient, yet quite
Stayed 1 night in Mar 2024

10/10 Excellent

Zhenni

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Hong

Stayed 2 nights in Dec 2023

6/10 Okay

Gerard

Stayed 2 nights in Feb 2024

6/10 Okay

Tenielle

Traveled with partner
Liked: Staff & service, property conditions & facilities
It was too expensive for a room I thought the room was basic
Stayed 1 night in Feb 2024

8/10 Good

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well-maintained and cleaned could do with new pillows. Pillows were very ordinary, the staff were very friendly
Stayed 1 night in Feb 2024

10/10 Excellent

natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, central to everything
Stayed 1 night in Feb 2024

8/10 Good

Dean

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024

8/10 Good

Wei

Stayed 4 nights in Jan 2024

10/10 Excellent

David

Traveled with group, Traveled with family
5 day Sydney trip
Great boutique hotel in China town. Close to everything Sydney. Fabulous service, staff both visits have been 10/10
Stayed 1 night in Jan 2024

10/10 Excellent

Khaled I A

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent well maintained property, clean and family friendly with very convenient location. Staff were prompt and professional with their service.
Stayed 1 night in Jan 2024

10/10 Excellent

Alice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, super comfy beds and lovely staff. The only complaint was the water pressure in the shower… more like massive raindrops falling on my head than a lovely shower.
Stayed 1 night in Jan 2024

10/10 Excellent

Ying-Tsung

Stayed 2 nights in Jan 2024

10/10 Excellent

max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price I paid it was great value for money compared to many other lesser hotels. Good in every way except when you have a fridge cutlery and plates should be available in the rooms. I would definitely stay here again at a similar price. Excellent!
Stayed 1 night in Jan 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walkable to amenities and rail stations. Polite and friendly front counter staff. Rooms were clean and neat and room service staff did an awesome job everyday.
Stayed 4 nights in Jan 2024

10/10 Excellent

Kayla

Stayed 1 night in Jan 2024

10/10 Excellent

Benjamin

Stayed 1 night in Jan 2024

10/10 Excellent

LAKSHMANAN

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Breakfast buffet is great with several options for both vegetarians and non- vegetarians. Very friendly staff.
Stayed 3 nights in Jan 2024

10/10 Excellent

Timothy

Traveled with partner
Liked: Amenities, property conditions & facilities
Affordable 4 star hotel in convenient location. Excellent staff.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here have the highest of customer service. Every request is greeted with a thoughtful response and they go out of their way to ensure a fantastic stay. Every night the room is perfect. The sheet amazing. The mattress heavenly. The breakfast amazing. No look but totally peaceful.
Stayed 3 nights in Jan 2024

10/10 Excellent

Suet-Fei

Great location!
Stayed 4 nights in Jan 2024

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service.
Stayed 3 nights in Dec 2023

10/10 Excellent

Andrew

Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Stayed 1 night in Dec 2023

10/10 Excellent

?

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Eric

Stayed 1 night in Dec 2023

10/10 Excellent

Gim Khuan

Stayed 1 night in Dec 2023

10/10 Excellent

Cherish

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing place for a family! Buffet breakfast, convenient location, room was spacious with a sofa bed option, clean, housekeeping daily, and family-friendly. Will be staying here every time I come to Sydney! Only a 10-min walk to the train / tram station. LOVE IT.
Stayed 2 nights in Dec 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

PENG SOON

Liked: Cleanliness, staff & service, property conditions & facilities
Overall stays are good
Stayed 7 nights in Nov 2023

10/10 Excellent

Qin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Lisa

Stayed 1 night in Nov 2023

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2023

8/10 Good

VIVIEN

Liked: Cleanliness, staff & service, property conditions & facilities
Best part of the hotel is service provided by Staff. We were able to get an early check in as room was available, girl at reception "Bintang"- handled the check in process very well, and the Staff at Buffett Breakfast courteous and were a credit to the hotel. Room was clean, good shower, a good gym and lounge chair added to the comfort of the room. A coffee machine in room would have been great. Still a good 15-20mins walk to Central Station, excellent transport hub to get to places of interest. Breakfast was only average with limited choices. Close to Spice Alley if you like hawker style Asian food. Overall, a very pleasant stay in a quiet room
Stayed 3 nights in Nov 2023

10/10 Excellent

danh

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Nov 2023

8/10 Good

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable stay.
Stayed 2 nights in Nov 2023

8/10 Good

Alynn Chor Luang

Stayed 5 nights in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chippendale
Spacious room. Lovely bed couch and bathroom. Great location
Stayed 2 nights in Oct 2023

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean and comfortable room. On the smaller side but not a huge issue for us for 3 nights. Excellent housekeeping. Professional and pleasant reception staff. Easy parking. Gym was great. Good views from room. In a really good location especially for the price, we could walk to circular quay in 30 mins or so. Would stay again for sure!
Stayed 3 nights in Oct 2023

10/10 Excellent

Gavin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to transport options and had all facilities required
Stayed 2 nights in Oct 2023
Response from Four Points Sydney Team on 2023/10/23
Hello Gavin,Thank you for taking the time to comment on your recent stay with Four Points by Sheraton Sydney.We appreciate your feedback, and look forward to sharing this with the entire team.We look forward to welcoming you back to the Hotel when you are next in town.Kind regards,Four Points Sydney Team

10/10 Excellent

Erin

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from Four Points Sydney Team on 2023/10/23
Hello Erin,Thank you for the fabulous feedback score.We look forward to welcoming you back to Four Points by Sheraton Sydney next time you are in town.Kind regards,Four Points Sydney Team