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Reviews of SpringHill Suites by Marriott South Bend Notre Dame Area

2.5 out of 5
SpringHill Suites by Marriott South Bend Notre Dame Area
52721 SR 933, South Bend, IN

Reviews

8.8

Excellent

Rating 10 - Excellent. 127 out of 207 reviews" "
Rating 8 - Good. 45 out of 207 reviews" "
Rating 6 - Okay. 16 out of 207 reviews" "
Rating 4 - Poor. 12 out of 207 reviews" "
Rating 2 - Terrible. 7 out of 207 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay here
Stayed 1 night in May 2024

8/10 Good

Po Ching

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very weak water pressure in shower. Sign of mold in shower. The had cigarette odor.
Stayed 1 night in May 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk, bar and housekeeping staff were phenomenal during my stay. All greeted us with a smile and were friendly. The bar staff was friendly and helpful. I look forward to my stay in October. Thank you!
Stayed 2 nights in May 2024
Response from Brian on 2024/5/14
Thank you

10/10 Excellent

Robin, Crawford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff
Stayed 1 night in Apr 2024
Response from Brian on 2024/5/14
Thank you

10/10 Excellent

Frank, Spokane

Great experience
Stayed 3 nights in Apr 2024
Response from Brian on 2024/5/14
Thank you

4/10 Poor

Emre

Stayed 1 night in Apr 2024
Response from Brian on 2024/5/14
Thank you for the feedback

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional service
Stayed 1 night in Mar 2024
Response from Brian on 2024/5/14
Thank you

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel quite a bit and this place is very clean! The beds were comfortable and the staff were lovely. The breakfast was simple, but had all the basics in the smaller buffet. Rooms were spacious and very clean!
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Pat

Stayed 1 night in Feb 2024
Response from Brian on 2024/5/14
Thank you

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and entrance. Everything I needed was centrally located and easy to access. Nice pool
Stayed 1 night in Feb 2024

10/10 Excellent

Allyson

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Decent area. Wish was closer to restaurants/bars/etc so you could walk. Was not a college FB home game weekend, otherwise probably would have been busier. Still a nice a hotel if you can drive to wherever you need to get to

10/10 Excellent

Cortina

Traveled with family
Liked: Cleanliness
Felt safe. Very nice room.
Stayed 2 nights in Jan 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this hotel. The suite we had was reasonably priced and ample with space for our family of five.
Stayed 1 night in Jan 2024

10/10 Excellent

Sibi, Carrollton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 1 night in Dec 2023

2/10 Terrible

Claude Jackson Jennings, Middleburg

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Jen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to call the front desk on three different issues with the room. They were responsive. But it was as if the room wasn't ready for our arrival.
Stayed 1 night in Jan 2024

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean and amazing service
The hotel is super clean, the staff were AMAZING- truly one of the best hotel experiences we’ve had.
Stayed 2 nights in Dec 2023

10/10 Excellent

Sharla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated
Stayed 1 night in Nov 2023

2/10 Terrible

Brett

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst springhill suites I’ve stayed in
Stayed 1 night in Nov 2023

8/10 Good

Patric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Zhanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Brian on 2023/10/26
Thank you for the feddback

6/10 Okay

Stacey

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Breakfast was until 10am and at 8:15 they had no milk, no water, some warm juice, coffee cups with lids that didn’t fit the cups everywhere and every table was dirty. 1 of the hot plates had a few dried up brown scrambled eggs burnt to the bottom, 1 hot plate full or gross water, not sure what was supposed to be in there? And one hot plate had curled browned dried up ham. There was 3 pieces of what looked like cinnamon bread. I asked the front desk about it and someone came over and looked around and then left. By 9:15 they started putting breakfast away. So basically we got no breakfast and even if we did, it was too dirty to eat anywhere
Stayed 1 night in Oct 2023
Response from Brain on 2023/10/26
Thank you for bring these matters to our attention

10/10 Excellent

Carylla

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Brian on 2023/10/26
Thank you

10/10 Excellent

Sandy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased with room, facility and staff!!
Stayed 1 night in Oct 2023
Response from Brian on 2023/10/26
Thank you

10/10 Excellent

David R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Brian on 2023/10/26
Thank you

10/10 Excellent

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean and staff was super kind!
Stayed 1 night in Oct 2023
Response from Brian on 2023/10/26
Thank you for the feed back

10/10 Excellent

Carlene

Stayed 1 night in Sep 2023
Response from Brain on 2023/10/4
Thank you for the feedback

10/10 Excellent

Peter

Traveled with partner
Liked: Staff & service, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Sep 2023
Response from Brian on 2023/10/4
Thank you

10/10 Excellent

OSVALDO, Greenville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 1 night in Sep 2023
Response from Brian on 2023/10/4
Thank you for the review

8/10 Good

Bethann

Liked: Staff & service, amenities, property conditions & facilities
Enjoyed our stay. Room neat and clean. Thank you.
Stayed 1 night in Sep 2023
Response from Brian on 2023/10/4
Thank you for the feedback

8/10 Good

Jay

Stayed 1 night in Sep 2023
Response from Brian on 2023/10/4
Thank you for the feedback

10/10 Excellent

James

Stayed 1 night in Sep 2023
Response from Brian on 2023/10/4
thank you for the feedback

10/10 Excellent

Tina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Brian on 2023/9/10
Thanks for the great review

10/10 Excellent

Jeff

Stayed 1 night in Sep 2023
Response from Brian on 2023/10/4
Thank you for the review

10/10 Excellent

FRANCESCA, CHICAGO

Stayed 1 night in Sep 2023
Response from Brian on 2023/10/4
Thank you for the feedback

10/10 Excellent

sandy, Rochester

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Spacious bathroom and closet.
Stayed 1 night in Aug 2023
Response from Brian on 2023/9/8
Thankyou for your review

10/10 Excellent

Erin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent with the exception of breakfast there were milks that had gone sour and the juices were all out. Even still the rest of breakfast tasted good and was good.
Stayed 1 night in Aug 2023
Response from Brian on 2023/9/8
thank you for the feedback

10/10 Excellent

David R

Traveled with family
Liked: Amenities
Employees were great, friendly ànd happy. Rooms were spotless. Love the noon checkout time.
Stayed 1 night in Aug 2023
Response from Brian on 2023/9/8
Thank you so much for the review

8/10 Good

kimberly

Stayed 6 nights in Aug 2023
Response from Brian on 2023/10/4
Thank you for the review

8/10 Good

STEPHANIE

Stayed 2 nights in Aug 2023
Response from Brian on 2023/10/4
Thank you for the feedback

2/10 Terrible

Fotiano

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Brian on 2023/9/8
Thank you for the feedback

10/10 Excellent

Jessica, Milwaukee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property, very clean and comfortable rooms
Stayed 1 night in Aug 2023
Response from Brian on 2023/9/8
Thankyou for the feedback

8/10 Good

Sue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was pretty clean, there was trash still in the waste basket in the bathroom & hair on the bath counter!
Stayed 1 night in Aug 2023
Response from Brian on 2023/9/8
Thank you for the review

10/10 Excellent

JACKIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Brian on 2023/9/8
Thank you for the feedback

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel with extra large rooms, you feel it is four stars. Need better care of breakfast:( There was not enough food in last 2h .
Stayed 1 night in Aug 2023
Response from Brian on 2023/9/8
Thank you for the feedback

10/10 Excellent

Angie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great last minute stay!
Hotel was very good. I think there must’ve been of shortage of staff as I had to make multiple trips to the front desk for items missing from the room. No soap at the sink, only one bath towel for a family of four and extra blankets as there was nothing in the linen closet. I should’ve taken inventory before my first trip to the lobby. But the woman at the desk was wonderful and trying to do it all herself. The rooms are very good sized.
Stayed 1 night in Aug 2023
Response from Brian on 2023/9/8
Thank you for the feedback on your stay with us.

10/10 Excellent

Candise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jul 2023
Response from Brian on 2023/9/8
Thank you

6/10 Okay

jay

Liked: Cleanliness
Stayed 2 nights in Jul 2023
Response from Brian on 2023/9/8
Thank you

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and the room is spacious and well appointed.
Stayed 1 night in Aug 2023
Response from Brian on 2023/9/8
Thank you for the review