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聖母院南岸萬豪費爾菲爾德套房飯店的評分

2.5 out of 5
聖母院南岸萬豪費爾菲爾德套房飯店
1220 East Angela Boulevard, South Bend, IN

評論

8.8

有夠讚

10 分，有夠讚；373 則評論中有 206 則" "
8 分，不錯哦；373 則評論中有 106 則" "
6 分，一般般；373 則評論中有 36 則" "
4 分，不太好；373 則評論中有 17 則" "
2 分，很糟糕；373 則評論中有 8 則" "

9.2/10

整潔度

9.0/10

員工素質

8.8/10

設施服務

8.8/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

Mark，Fairmont

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff and across the street from ND
於 2024 年 5 月住了 1 晚
Justin 於 2024年5月19日回覆
Thank you for taking the time to submit our survey. We appreciate you staying with us.

10/10 有夠讚

Julie

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Any deficiencies were nominal but Ryan more likely than compensated. Ryan is a true asset to the establishment.
於 2024 年 5 月住了 2 晚
Justin 於 2024年5月19日回覆
Thank you for taking the time to submit our survey. We appreciate your feedback.

8/10 不錯哦

Jason

喜歡：整潔度、員工素質和設施服務
Great location right across the street from the sports facilities. Restaurants and bars within a block. Only issue was only warm water with not the greatest water pressure in the shower. I would stay there again.
於 2024 年 4 月住了 1 晚
Justin 於 2024年4月11日回覆
Thank you Jason for taking the time to submit our survey. We unfortunately encountered an issue with our boilers during your stay. This of course affected the temp of our water. We apologize for the issue. We thank you for your patience. We hope to see you again when your travels bring you back to Notre Dame.Justin ChristmanOperations ManagerFairfield Notre Dame

10/10 有夠讚

David

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great service and parking. Close to everything we needed.
於 2024 年 3 月住了 4 晚
Justin 於 2024年4月2日回覆
Thank you for taking the time to submit our survey. We look forward to seeing you again David when your travels bring you back to Notre Dame.

8/10 不錯哦

Sergio

家庭旅遊
喜歡：整潔度和住宿環境和硬體
Nice hotel with good areas around. Staff frequently absent from front desk. Almost no staff cleaning during breakfast.
於 2024 年 2 月住了 1 晚
Justin 於 2024年3月7日回覆
Thank you for taking the time to submit our survey. We look forward to seeing you again when your travels bring you back to Notre Dame.

8/10 不錯哦

melvin

於 2024 年 2 月住了 1 晚
Justin 於 2024年2月13日回覆
Thank you for taking the time to submit our survey. We look forward to seeing you again when your travels bring you back to Notre Dame.

10/10 有夠讚

Teresa

喜歡：整潔度、員工素質和住宿環境和硬體
Wonderful location and clean hotel with nice amenities.
於 2024 年 2 月住了 2 晚
Justin 於 2024年2月13日回覆
Thank you for taking the time to submit our survey. We look forward to seeing you again when your travels bring you back to Notre Dame.

2/10 很糟糕

Christopher

於 2024 年 1 月住了 1 晚
Justin 於 2024年3月25日回覆
Thank you for taking the time to submit our survey.We look forward to seeing you again when your travels bring you back to Notre Dame.

10/10 有夠讚

Meghan

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
Justin 於 2024年2月13日回覆
Thank you for taking the time to submit our survey. We look forward to seeing you again when your travels bring you back to Notre Dame.

6/10 一般般

Eileen m.，Willoughby

於 2024 年 1 月住了 1 晚
Justin 於 2024年2月13日回覆
Thank you for taking the time to submit our survey. We look forward to seeing you again when your travels bring you back to Notre Dame.

10/10 有夠讚

Danny

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was very close and convenient to wLk to everything we wanted to do while there.
於 2024 年 1 月住了 2 晚
Justin 於 2024年1月8日回覆
Thank you for taking the time to submit our survey.We hope to see you again when your travels bring you back to Notre Dame.

6/10 一般般

Joseph

於 2024 年 1 月住了 3 晚
Justin 於 2024年1月9日回覆
Thank you for taking the time to submit our survey. We hope to see you again when your travels bring you back to Notre Dame.

8/10 不錯哦

John

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location
Great location for Notre Dame sporting events. We walked accross the street for hockey games and short walk to restaurants. Room was clean and ok beds. Breakfast had a decent selection.
於 2023 年 12 月住了 2 晚
Justin 於 2024年1月8日回覆
Thank you for taking the time to submit our survey.We hope to see you again when your travels bring you back to Notre Dame.

8/10 不錯哦

Elizabeth

於 2023 年 12 月住了 1 晚
Justin 於 2024年1月8日回覆
Thank you for submitting the survey.We hope to see you again when yourtravels bring you back to Notre Dame.

10/10 有夠讚

Jillian

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Justin 於 2023年12月18日回覆
Thank you for taking the time to submit our survey. We hope to see you again when your travels bring you back to Notre Dame.

10/10 有夠讚

Jennifer

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Just across the street from Compton Family Ice Arena
於 2023 年 11 月住了 1 晚
Justin 於 2023年11月30日回覆
Thank you for taking the time to submit our survey.We look forward to seeing you again when your travels bring you back to Notre Dame.

10/10 有夠讚

Hadji

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 4 晚
Justin 於 2023年11月21日回覆
Thank you for taking the time to submit our survey. We hope to see you again when your travels bring you back to Notre Dame.

10/10 有夠讚

David

家庭旅遊
喜歡：住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Justin 於 2023年11月12日回覆
Thank you for taking the time to submit our survey. We hope to see you again when your travels bring you back to Notre Dame.

10/10 有夠讚

raymond

喜歡：整潔度、住宿環境和硬體和客房舒適度
Everything was perfect
於 2023 年 10 月住了 1 晚
Justin 於 2023年10月29日回覆
Thank you Raymond for taking the time to submit our survey. We look forward to seeing you again when your travels bring you back to Notre Dame.

8/10 不錯哦

Dennis

喜歡：員工素質
不喜歡：住宿環境和硬體和客房舒適度
Location, location, location.
Great location near Notre Dame. Easy walk to the campus, restaurants and local shopping. Unfortunately, the walls between rooms could have better sound quality…you go to sleep and wake up to the neighbor’s television. Charging $11 for outdoor surface parking during non-campus events in South Bend is questionable.
於 2023 年 10 月住了 1 晚
Justin 於 2023年10月28日回覆
Thank you Dennis for taking the time to submit our survey. We hope to see you again when your travels bring you back to Notre Dame.

10/10 有夠讚

Iris

於 2023 年 10 月住了 2 晚
Justin 於 2023年11月12日回覆
Thank you for taking the time to submit our survey. We hope to see you again when your travels bring you back to Notre Dame.

6/10 一般般

Michelle

喜歡：客房舒適度
不喜歡：整潔度
於 2023 年 9 月住了 3 晚
Justin 於 2023年10月5日回覆
Thank you for taking the time to submit the survey. We hope to see you again when your travels bring you back to Notre Dame.

10/10 有夠讚

GLEN

於 2023 年 9 月住了 1 晚
Justin 於 2023年10月20日回覆
Thank you for taking the time to submit our survey. We hope to see you again when your travels bring you back to Notre Dame.

2/10 很糟糕

Stephanie

於 2023 年 7 月住了 3 晚
Justin 於 2023年9月26日回覆
Thank you for staying with us.

8/10 不錯哦

John

於 2023 年 8 月住了 4 晚
Justin 於 2023年9月26日回覆
Thank you for staying with us. We hope to see you again when your travels bring you back to Notre Dame.

8/10 不錯哦

laura

於 2023 年 8 月住了 1 晚
Justin 於 2023年9月26日回覆
Thank you for staying with us. We hope to see you again when your travels bring you back to Notre Dame.

8/10 不錯哦

Todd

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚
Justin 於 2023年8月23日回覆
Thank you Todd for taking the time to submit our survey. We look forward to seeing you again when your travels bring you back to Notre Dame.

10/10 有夠讚

Xueying

於 2023 年 8 月住了 2 晚
Justin 於 2023年9月26日回覆
Thank you for staying with us. We hope to see you again when your travels bring you back to Notre Dame.

10/10 有夠讚

Daniel

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Overall a great stay very exceptional and polite staff
於 2023 年 7 月住了 5 晚
Justin 於 2023年8月3日回覆
Thank you Daniel for taking the time to submit our survey.We hope to see you again when your travels bring you back to Notre Dame.

8/10 不錯哦

John

情侶出遊
喜歡：員工素質和設施服務
Your employees saved this review. The first problem was they did not have our cards for the full three days so I had to go down and have that changed. Not a big problem. The second thing was that somebody Peed in the elevator also not something that they did, but the third thing was that they did not change our room for two days. We specifically left so they could clean the room and they didn’t do it also the floors all over very dirty.
於 2023 年 7 月住了 3 晚
Justin 於 2023年7月28日回覆
Thank you John for keeping us informed. You're stay clearly wasn't the way I expect it to go. If you ever end being a Marriott member and decide to give us another chance. My name is Justin. I'll make sure you're rewarded with extra Marriott points as compensation. And also make sure your stay goes the way we both expect! P.S. P in the elevator is a new one for me. After weddings we occasionally get a different kind of nasty.

10/10 有夠讚

Donald

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 1 晚
Justin 於 2023年7月27日回覆
Thank you for taking the time to submit the survey. We hope to see you again when your travels bring you to Notre Dame.

10/10 有夠讚

Suzanne

於 2023 年 7 月住了 1 晚
Justin 於 2023年8月23日回覆
Thank you Suzanne for taking the time to submit our survey. We look forward to seeing you again when your travels bring you back to Notre Dame.

2/10 很糟糕

Mike

於 2023 年 7 月住了 2 晚
Justin 於 2023年7月18日回覆
Thank you for taking the time to submit the survey.

2/10 很糟糕

ZINEB

家庭旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
Hotel too expensive for whsat they offer ghe breakast is bad food all over hallway not cleaned flloor downstairs have mot been mopped for 5 days yhe same stain are still there
於 2023 年 7 月住了 3 晚
Justin 於 2023年7月16日回覆
Thank you for taking the time to submit the survey.

6/10 一般般

Heidi

家庭旅遊
喜歡：住宿環境和硬體
不喜歡：整潔度
Dirty bathroom sets a bad tone for visit. Location was great
於 2023 年 7 月住了 1 晚
Justin 於 2023年7月13日回覆
Thank you for taking the time to submit the survey. We're very displeased to hear that your room was not up to our standards. Your review has been passed along to our housekeeping leadership team for review. We hope you give us another chance when your travels bring you back to Notre Dame.

6/10 一般般

Robert

家庭旅遊
喜歡：員工素質和客房舒適度
不喜歡：整潔度
Nice facility but lousy house keeping.
The carpet was dirty with debris from someones earlier stay . The bath floor was dirty and had not been cleaned, hair on the floor, looked like it was not mopped
於 2023 年 7 月住了 1 晚
Justin 於 2023年7月10日回覆
We appreciate you taking the time to submit the survey. We apologize for the room not being up to our standards. Your review has been passed along to the housekeeping leadership for review. Thank you and we hope to see you again when your travels bring you to Notre Dame.

10/10 有夠讚

Kristina

喜歡：整潔度、員工素質和住宿環境和硬體
Within walking distance of notre dame stadium. Convenient paking. Checkin was easy. The room was clean and quiet.
於 2023 年 7 月住了 1 晚
Justin 於 2023年7月9日回覆
Thank you for taking the time to submit the survey Kristina. We're pleased to hear you enjoyed your stay.We look forward to seeing you again when your travels bring you back to Notre Dame!

8/10 不錯哦

Henry

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
The location was nice and the staff were friendly. I didn't like the fact that their wasn't a microwave in the room.
於 2023 年 6 月住了 2 晚
Justin 於 2023年7月7日回覆
Thank you Henry for taking the time to submit the survey. We hope to see you again when your travels bring you to Notre Dame.

10/10 有夠讚

Denis

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 2 晚
Justin 於 2023年7月7日回覆
Thank you for taking the time Denis to submit the survey. We look forward to seeing you again when your travels bring you to Notre Dame.

10/10 有夠讚

Anna

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
This place is an excellent location to Notre Dame
於 2023 年 6 月住了 1 晚
Justin 於 2023年7月2日回覆
Thank you for taking the time to submit the survey. We look forward to seeing you again when your travels bring you to Notre Dame!

8/10 不錯哦

David

於 2023 年 6 月住了 1 晚
Justin 於 2023年6月26日回覆
Thank you for taking the time to submit the survey. We're happy to see your stay went well and hope to see you again when your travels bring you back to Notre Dame.

10/10 有夠讚

Michael

於 2023 年 6 月住了 4 晚
Justin 於 2023年6月26日回覆
Thank you for taking the time to submit the survey. We are happy to see your stay went well with us and hope to see you again when your travels bring you back to Notre Dame.

6/10 一般般

Cindy

於 2023 年 6 月住了 1 晚
Justin 於 2023年6月19日回覆
Thank you for taking the time to submit the survey. We hope to see you again when your travels bring you back to Notre Dame.

10/10 有夠讚

David

於 2023 年 6 月住了 1 晚
Justin 於 2023年6月16日回覆
Thank you for taking the time to submit the survey. We look forward to seeing you again when your travels bring you to Notre Dame.

8/10 不錯哦

W

於 2023 年 6 月住了 2 晚
Justin 於 2023年6月16日回覆
Thank you for taking the time to submit the survey. We look forward to seeing you again when your travels bring you to Notre Dame.

10/10 有夠讚

Richard

於 2023 年 6 月住了 2 晚
Justin 於 2023年7月2日回覆
Thank you for taking the time to submit the survey. We look forward to seeing you again when your travels bring you back to Notre Dame!

4/10 不太好

Chris

商務旅客
不喜歡：整潔度、員工素質和住宿環境和硬體
The lock on the side door to the hotel was broken so it was constantly unlocked, super unsafe. When I informed the front desk they told me they already knew about it and were going to have it fixed - sure. The shower leaked onto the bathroom floor so the bathroom floor was constantly a wet slipping hazard. And I assume they know about this because there was a drain in the middle of the bathroom floor - as if that’s an adequate fix. The breakfast they provide is abysmal and undercooked. The fixtures were outdated and the property itself was just dirty. Overall very disappointed in this hotel. For the area it is in it should be keeping much higher standards.
於 2023 年 6 月住了 2 晚
Justin 於 2023年6月11日回覆
Thank you for taking the time to fill out a survey.The outdoor lock you are referring to was waiting on a part and was fixed the day after your departure. I apologize for your placement into room 127 which is a ADA accessible roll in shower room. The bathroom is designed exactly as it should be for wheel chair access. I do however prefer it not to be used unless for ADA obviously but also sold out nights. So you certainly have my sincerest apologies on that one. And cleanliness is something I take very seriously so disappointed on that as well. Breakfast we just got back after 3 years of running only a grab and go due to staff shortages. The reviews the past 6 weeks have been predominately positive. But we're all learning on the fly including myself. I came aboard here February of 2020. So I've been present for approximately 10 weeks total of hot prepared choices. So on that one we do ask for your patience along with us being disappointed in your experience.Thank you again for replying!

10/10 有夠讚

Eileen

於 2023 年 5 月住了 4 晚
Justin 於 2023年6月8日回覆
Thank you for taking the time to submit the survey. We look forward to seeing you again when your travels bring you to Notre Dame.

10/10 有夠讚

Scott

於 2023 年 5 月住了 1 晚
Justin 於 2023年6月1日回覆
Good morning Scott. We really appreciate you taking the time to submit the survey. We hope to see you again when your travels bring you to South Bend.

6/10 一般般

William J

喜歡：整潔度
不喜歡：員工素質
於 2023 年 5 月住了 1 晚
Justin 於 2023年6月1日回覆
Good morning William. We appreciate you taking the time to submit the survey. We hope to see you again when your travels bring you to South Bend.