Firstly, this hotel advertises its great views but we were given a dark room on the ground floor that looked into the parking lot. We had to keep the curtains closed to have any privacy. I wouldn't complain but that the hotel was not at all full and no effort was made to change our room location. Also, this property is in dire need of an update. It was clean but needs painting, drywall repair, sink and tub repaired or replaced, etc. The pool and hot tub were under repair and the staff made no apology or acknowledgement of the inconvenience. Some of the front desk staff were impolite, indifferent and disinterested in helping us with anything. When we told them we had coffee but no cups, there was no apology whatsoever.
Overall, a bad experience. We would not go back.