Check in was fast and efficient. Desk clerk was very nice and friendly.
Tina
於 2024 年 5 月住了 1 晚
Sophia CSR 於 2024年5月27日回覆
Hi Tina,Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. Wish you a pleasant stay in the future as well.
10/10 有夠讚
Alfredo
2024年5月20日
Alfredo
於 2024 年 5 月住了 1 晚
Sophia CSR 於 2024年5月25日回覆
Hi Alfredo,Earning a perfect 5-star rating from our valued guests fills us with gratitude and inspires our ongoing commitment to delivering exceptional service. We're thrilled that your stay was enjoyable, and we eagerly look forward to hosting you again during your upcoming journeys.
2/10 很糟糕
Susan
2024年5月16日
不喜歡:整潔度和設施服務
There are permanent residents there I’m sure. It is in an isolated area of car dealerships.
Susan
於 2024 年 5 月住了 1 晚
Sophia CSR 於 2024年5月18日回覆
Hi Susan,Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
8/10 不錯哦
silviana
2024年5月1日
喜歡:整潔度、員工素質和住宿環境和硬體
Lose to the freeway
silviana
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年5月2日回覆
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
10/10 有夠讚
Adriana
2024年4月27日
喜歡:整潔度、員工素質和住宿環境和硬體
Hotel is fine
Adriana
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年4月28日回覆
Hi Adriana,Thank you for taking the time to share your wonderful rating and review. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
10/10 有夠讚
Patricia Galvan or Gabriela
情侶出遊
2024年4月22日
Nice staff and quiet around and the room was clean
Patricia Galvan or Gabriela
於 2024 年 4 月住了 2 晚
Sophia CSR 於 2024年4月22日回覆
Hi Patricia,Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. Wish you a pleasant stay in the future as well.
8/10 不錯哦
Jaime
2024年4月22日
喜歡:整潔度、員工素質和住宿環境和硬體
Jaime
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年4月23日回覆
Hi Jaime,Your business is very important to us and we value your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.
8/10 不錯哦
Darren
2024年4月20日
喜歡:整潔度、員工素質和住宿環境和硬體
Darren
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年4月22日回覆
Hi Darren,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
4/10 不太好
Lucy
寵物同遊, 家庭旅遊
2024年4月17日
不喜歡:整潔度
Smelled of urine
Lucy
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年4月18日回覆
Hi Lucy,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.
8/10 不錯哦
Deisi
2024年4月14日
Deisi
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年5月5日回覆
Hi Deisi,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!
8/10 不錯哦
Mario
2024年4月13日
Mario
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年5月3日回覆
Hi Mario,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
10/10 有夠讚
John
2024年4月13日
喜歡:整潔度、員工素質和住宿環境和硬體
John
於 2024 年 4 月住了 3 晚
Sophia CSR 於 2024年4月14日回覆
Hi John,Greetings! Our team is delighted to have provided you with suitable accommodation for your trip here. We are happy to see this awesome 5-star rating and we hope to welcome you back again before long.
10/10 有夠讚
Robert
2024年4月6日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Easy on and off 101. And plenty of parking.
Robert
於 2024 年 4 月住了 2 晚
Sophia CSR 於 2024年4月6日回覆
Hi Robert,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating and review. Our team continuously strives to exceed your expectations and looks forward to you in the future.
10/10 有夠讚
Jeffery
2024年4月3日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice place would come again if I was in town
Jeffery
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年4月4日回覆
Hi Jeffery,Expecting our previously served guests is our greatest privilege as it helps us to meet your needs accordingly. Thank you for your feedback and looking forward to seeing you soon!
8/10 不錯哦
Joe
2024年3月24日
喜歡:整潔度、員工素質和住宿環境和硬體
Good water pressure, plenty of hot water!
Joe
於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年3月26日回覆
Hi Joe,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 4-star review! We hope to hear more from you on your next visit.
6/10 一般般
Kelly
家庭旅遊
2024年3月18日
喜歡:員工素質和住宿環境和硬體
不喜歡:整潔度和設施服務
Staff was very courteous and helpful. Rooms were small, but the beds were comfortable. Bathroom needed some more cleaning, there was hair all over the place. Road noise was nonstop, but not unexpected
Kelly
於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年3月18日回覆
Hi Kelly,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. And we will surely forward your valuable feedback to our team for improvements. We look forward to sharing another exceptional experience when your adventures bring you back our way.
10/10 有夠讚
Richard
情侶出遊, 商務旅客
2024年3月3日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Came for the Gamma Zeta Alpha Inc Conf at SLO and it a affordable place to stay at for the weekend.
Richard
於 2024 年 3 月住了 2 晚
Sophia CSR 於 2024年3月4日回覆
Hi Richard,We're glad to hear that you found our hotel to be an affordable option for your stay during the Gamma Zeta Alpha Inc Conference at SLO. Thank you for choosing to stay with us, and we hope you had a great weekend. We look forward to welcoming you back in the future!
8/10 不錯哦
Maria
2024年2月11日
喜歡:整潔度、員工素質和住宿環境和硬體
Friendly staff and quite.. be back again.
Maria
於 2024 年 2 月住了 1 晚
Sophia CSR 於 2024年2月11日回覆
Hi Maria,Thrilled to hear that you enjoyed your stay with us and that our friendly staff and peaceful environment made for a pleasant experience. We appreciate your kind words and look forward to welcoming you back again in the future!
8/10 不錯哦
Ronald
2024年1月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Ronald
於 2024 年 1 月住了 4 晚
Sophia CSR 於 2024年1月17日回覆
Hi Ronald,Thank you for awarding us a 4-star rating. We're delighted to learn that you had a positive experience with our service. If there are any particular areas you believe we could refine to earn that fifth star, please feel free to share. We're constantly seeking ways to elevate our services and ensure our guests have the best possible experience. We look forward to the chance to serve you again in the future.
10/10 有夠讚
真實旅客
家庭旅遊
2024年1月15日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
excellent employees, very nice and helpful
真實旅客
於 2024 年 1 月住了 1 晚
Sophia CSR 於 2024年1月16日回覆
Dear Guest,We're thrilled to hear you had an excellent experience with our employees! Thank you for your kind words about their friendliness and helpfulness. We strive to provide top-notch service, and we look forward to serving you again in the future.
8/10 不錯哦
Thomas,Tutzing
商務旅客
2024年1月13日
Thomas
於 2024 年 1 月住了 1 晚
Sophia CSR 於 2024年1月13日回覆
Hi Thomas,It brings us joy to learn about your positive experience with our service. We appreciate your generous 4-star rating. If there are specific areas you think we can enhance to earn that fifth star, we welcome your feedback. Continuously striving to improve, we aim to provide the best possible experience for our guests. We eagerly anticipate the opportunity to serve you again in the future.
8/10 不錯哦
Sonjia
家庭旅遊
2023年12月16日
喜歡:員工素質、設施服務和住宿環境和硬體
Easy access. Maybe not a lot if frills, I just needed a good night rest. Perfect
Sonjia
於 2023 年 12 月住了 1 晚
Sophia CSR 於 2023年12月17日回覆
Hi Sonjia,It is good to hear that our hotel's easy access and focus on providing a good night's rest met your needs perfectly. We appreciate your positive feedback and hope to have the pleasure of welcoming you back for another restful experience in the future.
10/10 有夠讚
Eimear
2023年12月9日
喜歡:整潔度、員工素質和住宿環境和硬體
5 stars for the amazing guy on reception. From the moment he checked us in he was super friendly and so helpful in answering all our questions. There was a man acting sketchy in the car park
Eimear
於 2023 年 11 月住了 1 晚
Sophia CSR 於 2023年12月10日回覆
Hi Eimear,Thank you for the stellar review! We're thrilled to hear that our receptionist provided excellent service and made your stay enjoyable. We appreciate your kind words about his friendliness and helpfulness. Your safety and comfort are our top priorities, and we'll address the situation with the car park promptly. We hope to welcome you back for another fantastic stay in the future!
8/10 不錯哦
Ryan
寵物同遊, 團體旅遊
2023年12月3日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great staff very friendly and inviting.
Ryan
於 2023 年 12 月住了 1 晚
Sophia CSR 於 2023年12月6日回覆
Hi Ryan,Delighted to hear that you had a positive experience with our staff and felt welcomed during your stay. Providing friendly and inviting service is a priority for us, and we appreciate your acknowledgement. We look forward to the opportunity to host you again.
10/10 有夠讚
Daniel
2023年12月2日
Daniel
於 2023 年 11 月住了 1 晚
Sophia CSR 於 2023年12月22日回覆
Hi Daniel,Earning a perfect 5-star rating from our valued guests fills us with gratitude and inspires our ongoing commitment to delivering exceptional service. We're thrilled that your stay was enjoyable, and we eagerly look forward to hosting you again during your upcoming journeys.
10/10 有夠讚
Emmanuel
2023年11月6日
Emmanuel
於 2023 年 11 月住了 2 晚
Sophia CSR 於 2023年11月28日回覆
Hi Emmanuel,It brings us immense joy to learn about your delightful experience. We genuinely value your recent stay and the outstanding 5-star rating you provided. Your satisfaction remains our highest priority, and we are eagerly anticipating the opportunity to welcome you back in the future. Thank you for choosing our hotel; we look forward to your return.
10/10 有夠讚
Michele
2023年11月4日
Michele
於 2023 年 11 月住了 1 晚
Sophia CSR 於 2023年11月26日回覆
Hi Michele,Knowing that you had a wonderful experience brings us great joy. We sincerely appreciate your recent stay and the fantastic 5-star rating you bestowed upon us. Your satisfaction is our utmost priority, and we eagerly look forward to the chance to serve you again in the future. Thank you for selecting our hotel, and we eagerly anticipate your return.
4/10 不太好
Edwin
2023年11月2日
不喜歡:整潔度、員工素質和住宿環境和硬體
Edwin
於 2023 年 10 月住了 1 晚
Sophia CSR 於 2023年11月4日回覆
Hi Edwin,We're eager to understand the challenges you faced during your visit as you've rated us 2. Our goal is to provide a superior experience, and we regret that we fell short in your case. Your candid feedback, whether positive or negative, is invaluable for our improvement. We're looking forward to the opportunity to serve you in the future better.
2/10 很糟糕
真實旅客
商務旅客
2023年10月31日
不喜歡:員工素質和客房舒適度
management is rude, very nosy and felt like I had no privacy, overall pretty petty and shady. also a place where truckers stay and the location made it feel very unsafe for a yong woman to be alone.
真實旅客
於 2023 年 5 月住了 1 晚
Sophia CSR 於 2023年11月2日回覆
Dear Guest,Your feedback is important to us as it gives us an opportunity to improve our service. We take your comments seriously and hope to have the opportunity to deliver the experience you have come to expect in the near future.
6/10 一般般
Scott
家庭旅遊
2023年10月29日
喜歡:員工素質
Room smelled like sewer water- the other one like an ashtray
Scott
於 2023 年 10 月住了 1 晚
Sophia CSR 於 2023年11月2日回覆
Hi Scott,We regret any inconvenience caused. Your feedback is valuable, and we'll address your concerns. We hope to serve you better in the future.
8/10 不錯哦
Patrick
情侶出遊
2023年10月23日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff are very courteous
Patrick
於 2023 年 10 月住了 3 晚
Sophia CSR 於 2023年10月25日回覆
Hi Patrick,Delighted to hear that you found our staff to be very courteous. Providing excellent service is a top priority for us, and we appreciate your kind words. We look forward to welcoming you back!
8/10 不錯哦
richard
2023年10月23日
richard
於 2023 年 10 月住了 2 晚
Sophia CSR 於 2023年10月25日回覆
Hi Richard,Thank you for staying with us. We are glad you had a nice stay and appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.
8/10 不錯哦
silviana
情侶出遊
2023年10月23日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Uncomfortable bed
silviana
於 2023 年 10 月住了 1 晚
Sophia CSR 於 2023年10月23日回覆
Hi Silviana,I regret to hear about the discomfort you experienced with the bed. Your feedback is important to us. I appreciate your overall rating and hope to have the chance to improve your comfort on your next visit.
10/10 有夠讚
Isabel
2023年10月22日
喜歡:整潔度、員工素質和住宿環境和硬體
Isabel
於 2023 年 10 月住了 2 晚
Sophia CSR 於 2023年10月25日回覆
Hi Isabel,Receiving a flawless 5-star rating from our esteemed guests fills us with gratitude and reinforces our dedication to providing outstanding service. We're delighted that your stay was a positive experience, and we are eagerly anticipating the opportunity to welcome you back on your future travels.
10/10 有夠讚
Genie
商務旅客
2023年10月22日
喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:設施服務
convinient low cost
Genie
於 2023 年 10 月住了 4 晚
Sophia CSR 於 2023年10月23日回覆
Hi Genie,We are glad you found our hotel to be convenient and reasonably priced. We appreciate your feedback and look forward to hosting you again.
8/10 不錯哦
Linda
2023年10月21日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Motel 6 is a Bargain mostly.
Unfortunately the motel does not have recycling bins. The dog area was not cleaned by users of the area. I was happy not to pay for pets. My price for 5nights was excellent and I was assured I could add days if needed which I did but at more than three times the price per night I originally paid. All in all it was a pleasant stay.
Linda
於 2023 年 10 月住了 5 晚
Sophia CSR 於 2023年10月21日回覆
Hi Linda,Thank you for your feedback. We regret the inconvenience regarding recycling and the condition of the dog area. We're glad you found the initial price for your stay excellent and you had a pleasant stay. We hope to welcome you back for another pleasant stay in the future.
10/10 有夠讚
Bessie
2023年10月18日
Bessie
於 2023 年 10 月住了 1 晚
Sophia CSR 於 2023年11月7日回覆
Hi Bessie,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.
10/10 有夠讚
Stephanie
家庭旅遊
2023年10月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property management was super helpful! Maria the housekeeping assistant was very helpful. Everyone was super kind, professional & hardworking. Thank you.
Stephanie
於 2023 年 10 月住了 4 晚
Sophia CSR 於 2023年10月18日回覆
Hi Stephanie,I am thrilled to hear about your positive experience! Our team, especially Maria, appreciates your kind words. It's wonderful to know that their efforts made a difference in your stay. We look forward to welcoming you back in the future.
10/10 有夠讚
Maria
情侶出遊
2023年10月16日
喜歡:整潔度、員工素質和住宿環境和硬體
Above average for a Motel 6. Clean room. Enough towels. Check-in was smooth. The desk clerk was friendly and offered our choice of rooms. We asked for extra pillows and he brought them to us. Negatives were no hair dryer and no in-room coffee pot.
Maria
於 2023 年 10 月住了 2 晚
Sophia CSR 於 2023年10月17日回覆
Hi Maria,We greatly appreciate your business, and your feedback holds immense value to us. Sharing your positive experiences and suggestions for improvement enables us to deliver an even better experience for you and all our future guests. We look forward to welcoming you back soon and thank you for choosing us as your destination of choice.
10/10 有夠讚
Genie
商務旅客
2023年10月15日
喜歡:整潔度、員工素質和住宿環境和硬體
a microwave would be convenient
Genie
於 2023 年 10 月住了 4 晚
Sophia CSR 於 2023年10月16日回覆
Hi Genie,Thank you for your fantastic 5/5 rating! We are pleased to know you had a great experience. We will definitely take your suggestion for a microwave into consideration. We appreciate your feedback and look forward to welcoming you back for an even more convenient stay in the future!
6/10 一般般
Dustin
2023年10月14日
喜歡:員工素質和設施服務
不喜歡:整潔度
The staff was great super nice and helpful. Only complaint is the cleanliness of the room. Just minor things but for the price you pay it should be kept up a lot better than it was. I’m not one to bash any establishment but they gotta do better when it comes to cleaning rooms. Not going to go into detail because it would take too long.
Dustin
於 2023 年 10 月住了 2 晚
Sophia CSR 於 2023年10月15日回覆
Hi Dustin,Thank you for sharing your feedback. We're pleased to hear that you found our staff to be friendly and helpful. However, we regret falling short in terms of room cleanliness. Your comments are valuable, and we will take immediate steps to address this issue and ensure a more satisfactory experience for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.
4/10 不太好
Leroy
商務旅客
2023年10月13日
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
Leroy
於 2023 年 9 月住了 28 晚
Sophia CSR 於 2023年10月15日回覆
Hi Leroy,As you have rated us below 5, we are concerned to know about the issues you encountered during your visit. We always strive to make our guests stay superior, and we regret that this was not your case. We welcome all your honest comments, whether it is positive or negative to improve our services. Hope to serve you better in the future.
8/10 不錯哦
Tracey
2023年10月13日
Tracey
於 2023 年 10 月住了 5 晚
Sophia CSR 於 2023年10月15日回覆
Hi Tracey,Your favorable rating is highly appreciated, and we are dedicated to achieving complete guest contentment. Your input and suggestions for your upcoming visits are always encouraged, as they contribute to enhancing our offerings. We eagerly anticipate the chance to assist you once more on your next stay.
4/10 不太好
RC
2023年10月4日
不喜歡:住宿環境和硬體
RC
於 2023 年 7 月住了 1 晚
Sophia CSR 於 2023年10月6日回覆
Dear Guest,I am very disappointed to see this rating and that you found our service to be below your standards. Kindly share your review with us so that we can improve our services for our future guests.
10/10 有夠讚
Anne
2023年10月3日
喜歡:整潔度、員工素質和住宿環境和硬體
Disappointed with tv offerings
Anne
於 2023 年 10 月住了 1 晚
Sophia CSR 於 2023年10月4日回覆
Hi Anne,Guest satisfaction is our number one objective, we really appreciate your wonderful rating of 5 stars. Your feedback is important, and we will certainly take it into consideration as we work to improve our services. We hope to have the opportunity to provide a more satisfying experience in the future.
10/10 有夠讚
Jerry
2023年9月27日
喜歡:整潔度、員工素質和住宿環境和硬體
safe area and the staff was professional.
Jerry
於 2023 年 9 月住了 1 晚
Sophia CSR 於 2023年9月27日回覆
Hi Jerry,We are pleased to hear that you found the area to be safe and that our staff exhibited professionalism during your stay. Ensuring a secure environment and delivering high-quality service are paramount to us. We look forward to hosting you again in the future!