Exterior detail

Reviews of La Calma Poshtel

2 out of 5
La Calma Poshtel
Av. Las Palmas 1051, San Juan, San Juan

Reviews

7.2

Good

Rating 10 - Excellent. 77 out of 188 reviews" "
Rating 8 - Good. 35 out of 188 reviews" "
Rating 6 - Okay. 22 out of 188 reviews" "
Rating 4 - Poor. 16 out of 188 reviews" "
Rating 2 - Terrible. 38 out of 188 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Isabel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad smell no amenities dirty and broken sofa bed really awful bad experience
Stayed 3 nights in May 2024

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was amazing, very cute and clean. The only downside was that there was no parking, but aside of that everything was amazing.
Stayed 1 night in May 2024
Response from Daniela Avila on 2024/5/27
HI Leslie "we're delighted to hear that you found our place amazing, cute, and clean! We strive to provide a comfortable and pleasant experience for all our guests. We apologize for any inconvenience regarding the parking situation. Your feedback is valuable to us, and we'll certainly consider ways to improve in this area. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back again in the future!"

8/10 Good

Joy

Traveled with family
Liked: Cleanliness, property conditions & facilities
It was adequate.
Stayed 1 night in May 2024
Response from Daniela Avila on 2024/5/25
Thank you for your feedback. We appreciate your input and will use it to improve our services. If there's anything specific you feel we could do better, please don't hesitate to let us know. We hope to have the opportunity to exceed your expectations in the future.

2/10 Terrible

Kathleen

Traveled with family
Disliked: Staff & service
Due to property surrounding unacceptably unsafe. We didn't accept the booking. This propertye had no one to convert th HD info to
Stayed 5 nights in May 2024
Response from Daniela A. on 2024/5/24
We're truly sorry to hear about your experience. Safety is our top priority, and we take concerns like these very seriously. We apologize for any inconvenience or discomfort this may have caused. Rest assured, we will investigate this matter promptly and take appropriate steps to address any safety issues surrounding our property. Thank you for bringing this to our attention. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out to us directly. Your well-being is our utmost concern, and we hope to have the opportunity to welcome you under safer circumstances in the future.

10/10 Excellent

Andreas

Liked: Staff & service, amenities, property conditions & facilities
Exactly as advertised. Could be a little cleaner but im being nitty picky. Cleanliness 8/10
Stayed 1 night in May 2024
Response from Daniela A. on 2024/5/24
We're glad to hear that our property lived up to your expectations overall. Your feedback about cleanliness is valuable, and we'll certainly take it into account as we strive to maintain high standards for our guests. If there's anything specific we can improve upon to enhance your experience, please feel free to let us know. We appreciate your input and hope to have the opportunity to welcome you back for an even better stay in the future!

8/10 Good

Luis, PANAMA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Small room and Big restroom.
Stayed 1 night in May 2024
Response from Daniela A. on 2024/5/24
Thank you for your feedback. We're glad to hear that you found our restroom spacious, although we understand that a smaller room size may not have been ideal for you. We appreciate your input and will take it into consideration as we continue to strive for improvements. If there's anything else we can do to enhance your experience or if you have any further feedback, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for a more comfortable stay in the future!

8/10 Good

Alexander, Hawaiian Gardens

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and secure. However, the area around the hotel had some homeless sleeping nearby.
Stayed 4 nights in May 2024
Response from Daniela A. on 2024/5/24
We're pleased to hear that you found our hotel clean and secure. Your comfort and safety are our top priorities. Regarding the presence of homeless individuals in the area, we understand your concern We appreciate your feedback and hope that despite this, you were able to enjoy your stay with us. If you have any further concerns or if there's anything else we can do to assist you, please don't hesitate to reach out.

2/10 Terrible

Radames

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Like nothing no one around to supply with paper toilet or towels no microwave no refrigerator homeless people in front of property will never again what a BAD experience for da first time in PR 😡😡😡
Stayed 5 nights in May 2024
Response from Daniela A. on 2024/5/24
I'm truly sorry to hear about your negative experience. It's deeply concerning that you encountered such challenges during your stay, especially as a first-time visitor to Puerto Rico. We take your feedback very seriously and will investigate the issues you've raised to ensure they are addressed promptly. Providing a safe, comfortable, and welcoming environment for all our guests is our top priority, and we regret that we did not meet this standard during your visit.Please know that your feedback will be used to improve our services and facilities, and we hope to have the opportunity to welcome you back in the future to provide you with the experience you deserve. If there's anything else we can do to assist you or if you have any further feedback, please don't hesitate to reach out to us directly.

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Close to night clubs, which has its ups and downs, but I would definitely stay here again.
Stayed 1 night in Mar 2024
Response from Daniela A. on 2024/5/24
We're thrilled to hear that you found our hotel to be a beautiful place to stay. Being close to nightclubs can indeed have its advantages and disadvantages, but we're glad that overall, you had a positive experience and would consider staying with us again. Thank you for your feedback, and we look forward to welcoming you back on your next visit! If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know.

10/10 Excellent

Angel

Liked: Staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024
Response from Daniela A. on 2024/5/24
Thank you! If you have any questions or need assistance with anything else, feel free to ask.

10/10 Excellent

Messiah

Liked: Cleanliness
Disliked: Property conditions & facilities
The property is suitable for the price. The room was petite but nice. We had a bathroom in our room. It was cute and better then I expected. Neighborhood is a little sketchy. Though we were only there for one night.
Stayed 1 night in May 2024
Response from Daniela A. on 2024/5/24
Thank you for your feedback. We're pleased to hear that you found our property suitable for the price and that you were pleasantly surprised by the room, especially the bathroom. We understand your concerns about the neighborhood, and we apologize for any discomfort this may have caused during your stay. Your safety and comfort are important to us, and we're constantly working to ensure a positive experience for our guests. If you have any further feedback or if there's anything we can do to improve, please don't hesitate to let us know. We appreciate your input and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

4/10 Poor

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Daniela Avila on 2024/5/25
thank you for the review, we hope you have a gret stay.

4/10 Poor

Taylor

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
When we first got there the area looked sketchy and we didn’t get a text with the codes to get into the building and room. We had to call to get in which they did respond right away and was able to get in. However, there was a couple arguing for hours and could hear everything. It was noisy and barely got any sleep.
Stayed 1 night in Apr 2024
Response from Daniela A. on 2024/5/24
I'm sorry to hear about your experience upon arrival and the disturbance caused by the arguing couple. Your comfort and safety are our top priorities, and it's disappointing to hear that you didn't have a peaceful stay. We apologize for any inconvenience or discomfort this may have caused you.Regarding the lack of receiving the entry codes, we apologize for the oversight. We'll review our communication procedures to ensure that guests receive all necessary information promptly.We appreciate your feedback, and please know that we take it seriously. If you decide to stay with us again in the future, please don't hesitate to reach out if there's anything we can do to make your stay more enjoyable. Your satisfaction is important to us.

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
This is my second time staying and I love the room and how clean it is. Unfortunately they don’t have control of the people that trash the streets, but I do recommend that you experience it you self! I love it 😍
Stayed 1 night in Apr 2024
Response from Daniela A. on 2024/5/24
Thank you for choosing to stay with us again, and we're delighted to hear that you love the room and appreciate its cleanliness. We strive to provide a comfortable and pleasant experience for all our guests. While we understand that issues outside of our control, such as street cleanliness, can be frustrating, we're grateful for your understanding and recommendation.Your positive feedback means a lot to us, and we look forward to welcoming you back for another enjoyable stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We're here to ensure you have a memorable and pleasant stay every time!

10/10 Excellent

Reginald Morris

Liked: Cleanliness
Stayed 3 nights in Apr 2024
Response from Daniela Avila on 2024/5/25
thank you for the review, we hope to see you againg, have a gret day.

2/10 Terrible

Cameron

Liked: Staff & service
Disliked: Cleanliness
Noisy and bathroom was dirty, nearly zero shower water pressure. Area was sketchy.
Stayed 1 night in Apr 2024
Response from Daniela A. on 2024/5/24
I'm truly sorry to hear about the issues you encountered during your stay. Noise disturbances, cleanliness concerns, and low water pressure are certainly not the experience we want for our guests. Additionally, it's concerning to hear that you found the area sketchy.Please accept our sincerest apologies for falling short of your expectations. Your comfort and satisfaction are our top priorities, and we take your feedback seriously. We will address these issues with our team to ensure that they are resolved promptly and that similar incidents do not occur in the future.If you would consider giving us another chance, we would appreciate the opportunity to make it right and provide you with the excellent experience you deserve. Please don't hesitate to reach out if you have any further concerns or if there's anything we can do to assist you.

2/10 Terrible

AMERICA, Lake Hiawatha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The homeless person sleeping in front of the main entrance to the building.
Stayed 3 nights in Apr 2024
Response from Daniela A. on 2024/5/24
I'm truly sorry to hear about the discomfort caused by the presence of a homeless person sleeping in front of the main entrance. We understand how concerning and unsettling this situation can be for our guests.We take the safety and security of our guests very seriously, and we will address this issue immediately. Our team will work to ensure that appropriate measures are taken to provide a safe and welcoming environment for all our guests.Please accept our sincerest apologies for any inconvenience this may have caused during your stay. If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out to us directly. Your comfort and satisfaction are our top priorities, and we appreciate your understanding as we address this matter.

10/10 Excellent

Amaro

Ae
Stayed 2 nights in Apr 2024
Response from Daniela Avila on 2024/5/25
thank you for the review, we hope to see you againg, have a gret day.

2/10 Terrible

Ana

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Dyslexic very much
Stayed 3 nights in Apr 2024
Response from Daniela A. on 2024/5/24
I'm sorry for any confusion. If you need assistance with anything specific or if there's anything I can clarify for you, please feel free to let me know. I'm here to help!

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, easy check in and out, locals and much more!
Stayed 6 nights in Apr 2024
Response from Daniela A. on 2024/5/24
It's great to hear that you found our hotel very clean and that the check-in and check-out processes were easy for you. We strive to provide a comfortable and hassle-free experience for all our guests. Additionally, we're glad you enjoyed interacting with the locals and exploring the surrounding area. Thank you for your positive feedback, and we hope to welcome you back again in the future! If you have any further comments or if there's anything else we can do to enhance your experience, please don't hesitate to let us know.

6/10 Okay

essence

Traveled with partner, Traveled with family
Liked: Amenities
Love how clean and put together the room was. Would be better if they have a mini kitchen or mini fridge nd microwave.
Stayed 1 night in Apr 2024
Response from Daniela A. on 2024/5/24
Thank you for your feedback! We're thrilled to hear that you loved the cleanliness and organization of your room. Your comfort is important to us, and we appreciate your suggestion regarding the addition of a mini kitchen or amenities like a mini fridge and microwave. We'll certainly take this into consideration as we continue to improve our accommodations. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back in the future!

10/10 Excellent

Dr.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out were very easy. When ever I needed something there was always someone available to answer my call. I had a very good experience and will probably stay again.
Stayed 4 nights in Apr 2024
Response from Daniela A. on 2024/5/24
We're delighted to hear that your check-in and check-out processes were smooth and that our team was readily available to assist you whenever needed. Providing excellent service and ensuring our guests have a positive experience is always our goal. Thank you for sharing your positive feedback, and we're thrilled to hear that you had a very good experience overall. We look forward to welcoming you back for another enjoyable stay in the future! If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out.

10/10 Excellent

Dacharna

Liked: Cleanliness, property conditions & facilities
Very nice place
Stayed 2 nights in Apr 2024
Response from Daniela A. on 2024/5/24
Thank you! We're glad you enjoyed your stay. If there's anything else you need or if you have any further feedback, feel free to let us know. We're here to help!

2/10 Terrible

dorothy

Stayed 4 nights in Apr 2024
Response from Daniela Avila on 2024/5/25
thank you for the review, we hope you had a great stay, we will like to hear back from you,have a gret day.

8/10 Good

Jose

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy the stay and Plenty to do in the area., very clean
Stayed 1 night in Apr 2024
Response from Daniela A. on 2024/5/24
We're delighted to hear that you enjoyed your stay and found plenty to do in the area! Maintaining a clean environment is important to us, and we're pleased that you found our accommodations to your satisfaction. If you have any other comments or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back in the future!

10/10 Excellent

Kanika

Traveled with partner
I had such a wonderful stay at La calma.very very clean and they communicated well if I needed anything. And a very great area if you enjoy the nightlife; and walking distance to everything we needed! Will definitely stay again.
Stayed 4 nights in Apr 2024
Response from Daniela A. on 2024/5/24
We're thrilled to hear that you had such a wonderful stay at La Calma! Providing a clean and comfortable environment, along with excellent communication and a convenient location, are top priorities for us. We're glad you enjoyed the nearby nightlife and found everything you needed within walking distance. Thank you for your kind words, and we look forward to welcoming you back for another fantastic stay in the future! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.

8/10 Good

Rylie

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
if you have a balcony the outside is really noisy. there is no staff there you have to text but overall comfortable stay.
Stayed 8 nights in Dec 2023
Response from Daniela A. on 2024/5/24
Thank you for your feedback. We're sorry to hear that the noise outside was disruptive, especially if you had a balcony. Your comfort is important to us, and we apologize for any inconvenience this may have caused. We'll take your comments into consideration as we continue to improve our services and facilities. We're glad to hear that overall you had a comfortable stay, and if there's anything else we can do to enhance your experience in the future, please let us know. We appreciate your input and hope to have the opportunity to welcome you back again.

10/10 Excellent

Javier J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Mar 2024
Response from La Calma 🌱 on 2024/4/16
Thank you so much for taking the time to write a review. We truly appreciate your feedback and areglad to hear that you enjoyed your stay with us.We look forward to welcoming you back soon.

6/10 Okay

Dominic

Disliked: Property conditions & facilities
Very dangerous area. Didn’t even make it inside the apartment. Drove around for 10 mins looking for a parking spot that we never did find and saw enough to book a new hotel in a safe area for the night.
Stayed 1 night in Apr 2024
Response from Daniela A. on 2024/5/24
I'm deeply sorry to hear about the unsafe conditions you encountered in the area surrounding our property. Your safety and well-being are of the utmost importance to us, and it's concerning to hear that you felt unsafe even before entering the apartment.Finding a parking spot should not have been a challenge, and I apologize for the inconvenience and frustration this caused. We understand the importance of providing a secure and comfortable environment for our guests, and we regret that we fell short of meeting your expectations in this regard.Your feedback is invaluable, and we will take immediate steps to address any safety concerns and improve the overall experience for our guests. If you have any further concerns or if there's anything else we can do to assist you, please don't hesitate to reach out. We sincerely apologize for the inconvenience and hope to have the opportunity to regain your trust in the future.

2/10 Terrible

Kena

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After explaining to the property management about my health condition, I was still placed on the 4th floor with no handicap accessibly. This property was across the street from 2 high rise buildings that were not well kept. It’s not near those colorful homes and was just an unsafe environment.
Response from Daniela A. on 2024/5/24
I'm truly sorry to hear about your experience and the challenges you faced with accessibility and safety concerns. Your well-being is of utmost importance to us, and it's disheartening to hear that your health condition was not taken into consideration when assigning your room.Additionally, we apologize for any discomfort caused by the surrounding environment. We understand the importance of feeling safe and secure during your stay.Your feedback is invaluable, and we will address these issues with our management team to ensure that appropriate measures are taken to prioritize accessibility and safety for all guests.If you choose to stay with us again in the future, please don't hesitate to communicate your needs and concerns directly to us so that we can accommodate you appropriately. Your comfort and satisfaction are our top priorities, and we appreciate your understanding as we work to improve our services.

2/10 Terrible

alexia griffin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were people doing drugs in the front of the property. I had to go a day without toilet paper, The room had bugs & it was dirty.
Stayed 6 nights in Mar 2024
Response from Daniela A. on 2024/5/24
I'm deeply sorry to hear about the distressing experience you had during your stay. Your safety, comfort, and well-being are our top priorities, and it's completely unacceptable for you to have encountered such issues.Regarding the presence of individuals engaging in illicit activities near the property, we take such matters very seriously and will work closely with local authorities to address and prevent such incidents from occurring in the future.Additionally, it's concerning to hear about the lack of essential amenities like toilet paper and the cleanliness issues you encountered in your room. We apologize for these oversights and will investigate the matter thoroughly to ensure they are promptly addressed.Please accept our sincerest apologies for the inconvenience and discomfort caused during your stay. We truly value your feedback, and we're committed to making the necessary improvements to prevent such issues from happening again.If you're willing to give us another chance, we'd appreciate the opportunity to make it right and provide you with the exceptional experience you deserve. Please don't hesitate to reach out to us if you have any further concerns or if there's anything else we can do to assist you. Your satisfaction is our utmost priority.

10/10 Excellent

damion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from La Calma 🌱 on 2024/4/16
Thank you so much for taking the time to write a review. We truly appreciate your feedback and areglad to hear that you enjoyed your stay with us.We look forward to welcoming you back soon.

2/10 Terrible

Edilberto

Disliked: Cleanliness, property conditions & facilities
Bad location
Stayed 1 night in Mar 2024
Response from Daniela A. on 2024/5/24
We're sorry to hear that you found the location to be unsatisfactory. We understand that the location of a property can greatly impact the overall experience of our guests. Your feedback is important to us, and we appreciate you sharing your thoughts. If there's anything else we can do to assist you or if you have any further feedback, please don't hesitate to let us know. We're here to help and ensure that your stay meets your expectations as much as possible.

10/10 Excellent

Angelica Maria, Enfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To be completely honest this is located right back in the middle of what seems to be the slums, BUT keep in mind it’s surrounded by local bars and restaurants. Such a fun place, all you have to do is walk outside and you’re at the party. The locals are extremely friendly as well. You’ll only see someone cleaning the hallways in the morning but that’s about it.
Stayed 4 nights in Mar 2024
Response from La Calma 🌱 on 2024/3/28
Thank you so much for taking the time to write a review. We truly appreciate your feedback and areglad to hear that you enjoyed your stay with us.We look forward to welcoming you back soon.

2/10 Terrible

Kaleb Mathieu

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There’s only one restroom for 4 rental units. That all I have to say
Stayed 3 nights in Mar 2024
Response from Ricardo on 2024/3/19
Hi Kaleb You reserved a room with a shared bathroom as clearly stated in the room description, title and in your reservation.I would like to know how was this terrible? When we ware always clear with what you reserved and you choose the shared bathroom, room.

8/10 Good

Alakia

Liked: Staff & service, property conditions & facilities
One night stay was great! The room was very cozy and clean. I traveled solo so my stay wasn’t long. I was a little sketchy of the area so be sure to watch your surroundings. Everything else was nice.
Stayed 1 night in Mar 2024
Response from Ricardo on 2024/3/19
Thank you for taking the time to review us, We appreciate your feed back.

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quite clean. The property upkeep was fine. Great location to get a quick and cheap uber to restaurants and beach
Stayed 3 nights in Mar 2024
Response from La Calma 🌱 on 2024/3/28
Thank you so much for taking the time to write a review. We truly appreciate your feedback and areglad to hear that you enjoyed your stay with us.We look forward to welcoming you back soon.

10/10 Excellent

Adithya

Stayed 2 nights in Mar 2024
Response from La Calma 🌱 on 2024/3/28
Thank you so much for taking the time to write a review. We truly appreciate your feedback and areglad to hear that you enjoyed your stay with us.We look forward to welcoming you back soon.

10/10 Excellent

Armando

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from La Calma 🌱 on 2024/3/28
Thank you so much for taking the time to write a review. We truly appreciate your feedback and areglad to hear that you enjoyed your stay with us.We look forward to welcoming you back soon.

8/10 Good

Elias Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2024
Response from La Calma 🌱 on 2024/3/28
Thank you so much for taking the time to write a review. We truly appreciate your feedback and areglad to hear that you enjoyed your stay with us.We look forward to welcoming you back soon.

10/10 Excellent

rolando g, Kealakekua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nice and quiet Monday to Friday Weekend a little noise and very dificult to find parking space on the street…. The room be nicer if it have a small desk to hang the wet towel after use….(sugestión) Also not every morning was fresh coffee….
Stayed 3 nights in Mar 2024

10/10 Excellent

Orlando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Feb 2024
Response from La Calma 🌱 on 2024/3/28
Thank you so much for taking the time to write a review. We truly appreciate your feedback and areglad to hear that you enjoyed your stay with us.We look forward to welcoming you back soon.

10/10 Excellent

Isabel

Traveled with group
Liked: Cleanliness
While the area wasn't the most enticing only a 15/20 minute walk to the downtown area and the beach.
Stayed 1 night in Feb 2024
Response from La Calma 🌱 on 2024/3/28
Thank you so much for taking the time to write a review. We truly appreciate your feedback and areglad to hear that you enjoyed your stay with us.We look forward to welcoming you back soon.

8/10 Good

Joyce, Glencoe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was clean and felt safe and secure. However, there are motorcycles revving their engines until 3 or 4 in the morning and racing up and down the street.
Stayed 1 night in Feb 2024

6/10 Okay

ARELIS

Traveled with family
Liked: Staff & service, property conditions & facilities
Maybe and a frige
Stayed 5 nights in Feb 2024

2/10 Terrible

Keith

Stayed 1 night in Feb 2024

2/10 Terrible

Jona

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

William

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from La Calma 🌱 on 2024/3/28
Thank you so much for taking the time to write a review. We truly appreciate your feedback and areglad to hear that you enjoyed your stay with us.We look forward to welcoming you back soon.

2/10 Terrible

Jonathan

Stayed 5 nights in Feb 2024
Response from La Calma 🌱 on 2024/3/28
Thank you so much for taking the time to write a review. We truly appreciate your feedback and areglad to hear that you enjoyed your stay with us.

10/10 Excellent

Jaileen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I received a txt from owner with the pin of entrance & my room code. It was very easy and understandable what you need to do. The room was a beauty, it was cozy and clean. The bathroom had black darkspots on the ceiling like on the corner idk what it was not sure if mold but other than that it was clean. The aesthetics was a vibe. Now I think the rooms should be less of price because my room neighbors were super loud all night up until 4-5ish and my other neighbor from another room came out and yelled: shut the f**k up is 4am. It was super loud and noisy in there and thats why it should be less cause it sounded like a motel type of noisy. Thats the only thing I would say negative about it and side note you cant smoke in the room which thats perfect but it should be allowed in the first floor not outside, That corner there’s alot of movement and it could be dangerous for tourists.
Stayed 2 nights in Feb 2024
Response from Glenda on 2024/2/25
Thanks for your review, Jaileen!! We regret you had to endure loud neighbors; due to the location of La Calma Poshtel, we are able to assess industry compliant low prices for many clients that otherwise would not be able to enjoy our other locations, none the less, being at affordable costs and close to everything, is quite a challenge as it also suits crowds that are more into nightlife and a self-driven stay. We would be happy to help you sort through our deals at other locations that can definitely suite a quieter crowd, while still being in the center of everything, and even with on-site staff to support your concerns 24/7. Just give us a call, we love helping every guest feel at home. We can help you build your own curated booking calendar over the quitest times of the year for best assurance of comfort at San Juan.