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Reviews of Club Quarters Hotel in San Francisco

4 out of 5
Club Quarters Hotel in San Francisco
424 Clay St, San Francisco, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 923 out of 1592 reviews" "
Rating 8 - Good. 410 out of 1592 reviews" "
Rating 6 - Okay. 136 out of 1592 reviews" "
Rating 4 - Poor. 64 out of 1592 reviews" "
Rating 2 - Terrible. 59 out of 1592 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel staff, clean rooms. Everything was great.
Stayed 3 nights in Apr 2024
Response from BC on 2024/5/14
Hello MariaWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

10/10 Excellent

Tony

Traveled with partner
Liked: Amenities
Everyone at the front desk was Awesome!!!!
Stayed 2 nights in May 2024
Response from BC on 2024/5/14
Hello TonyWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

6/10 Okay

Dale

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Property was not unique. Good restaurant connected. Served beverages, no snacks. Room was extremely cramped and the bathroom was very tiny.
Stayed 2 nights in May 2024
Response from BC on 2024/5/14
Hello DaleWe're sorry to hear about your experience with the room, this will be addressed. We hope everything else about your stay was pleasant. Thank you for your feedback.BrianFront DeskClub Quarters SF

10/10 Excellent

Yu, Monterey Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from BC on 2024/5/14
Hello YuWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

10/10 Excellent

Massimo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff members and easy access to downtown areas
Stayed 1 night in May 2024
Response from BC on 2024/5/12
Hello MassimoWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

10/10 Excellent

DOLORES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free coffee in the lobby. Fridge in the room. Room is small but comfortable. Easy access to most tourist attractions.
Stayed 4 nights in May 2024
Response from BC on 2024/5/12
Hello DoloresWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

4/10 Poor

Alessandro

Business traveler
Liked: Staff & service
Extremely overpriced The room is really small as well as the bathroom and the beds
Stayed 4 nights in May 2024
Response from BC on 2024/5/12
Hello AlessandroWe're sorry to hear about your experience with us. We hope everything else about your stay was pleasant. Thank you for your feedback.BrianFront DeskClub Quarters SF

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet clean.
Stayed 2 nights in May 2024
Response from BC on 2024/5/7
Hello FranciscoWe appreciate your feedback. Thank you for staying with us.BrianFront DeskClub Quarters SF

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from BC on 2024/5/7
Hello DanielWe appreciate your feedback. Thank you for staying with us.BrianFront DeskClub Quarters SF

10/10 Excellent

Dickson

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing experience. Convenient and walkable distance to multiple locations in town. The staff are super helpful and hospitable.
Stayed 1 night in Apr 2024
Response from BC on 2024/5/4
Hello DicksonWe appreciate your feedback, thank you for staying with us.BrianFront DeskClub Quarters SF

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from BC on 2024/5/4
Hello FreddyWe appreciate your feedback, thank you for staying with us.BrianFront DeskClub Quarters SF

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from BC on 2024/5/4
Hello JeanneWe appreciate your feedback, thank you for staying with us.BrianFront DeskClub Quarters SF

2/10 Terrible

Matthew

Stayed 3 nights in Apr 2024
Response from BC on 2024/5/1
Hello MatthewWe're sorry to hear about your experience with us. Please feel free to contact us directly with any questions or concerns. We hope everything else about your stay was pleasant. Thank you for your feedback.BrianFront DeskClub Quarters SF

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from BC on 2024/5/1
Hello RebecaWe appreciate your feedback, thank you for staying with us.BrianFront DeskClub Quarters SF

4/10 Poor

Justine

Traveled with pets, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The bed was broken, slanted to the left and was incredible uncomfortable. Checking in was unpleasant, the front desk clerk was pretty rude about my small French bull dog. Questioning her weight and if she is under 20 lbs then followed me to the elevator to get a better look at her. She’s 17lbs. Being treated like that was very uncomfortable and not necessary. Will stay elsewhere in the future. I don’t like being treated like I am trying to sneak my dog into a hotel who comes with me everywhere… I’ve never had an issue or been treated like that. When she downgraded my room bcuz of my dog, it felt like she purposely put me in the worst run down room on the dog friendly floor.
Stayed 1 night in Apr 2024
Response from BC on 2024/4/30
Hello JustineWe're sorry to hear about your experience with our staff, we understand they are an important part of your stay and will address this to management. We hope everything else about your stay was pleasant. Please feel free to contact us directly with any questions or concerns. We appreciate your feedback.BrianFront DeskClub Quarters SF

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from BC on 2024/4/30
Hello BarbaraWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

8/10 Good

Rachelle

Business traveler
Liked: Cleanliness, staff & service, amenities
For the price, you get what you paid for. But for minor inconveniences like a bathroom bidet or free breakfast included from payment, it may be what you'd want for your hotel stay here. Still a good stay overall.
Stayed 1 night in Apr 2024
Response from BC on 2024/4/28
Hello RachelleWe're sorry to hear about your experience with the bathroom, this will be addressed. We hope everything else about your stay was pleasant. Thank you for your feedback.BrianFront DeskClub Quarters SF

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2024
Response from BC on 2024/4/28
Hello MichaelWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

8/10 Good

christian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2024
Response from BC on 2024/4/28
Hello ChristianWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

8/10 Good

Enrique

Traveled with partner
Liked: Cleanliness, staff & service, amenities
In downtown, so very walkable. Rooms were clean and tidy, but water dispenser was out of order.
Stayed 1 night in Apr 2024
Response from BC on 2024/4/27
Hello EnriqueWe appreciate your feedback, thank you for staying with us.BrianFront DeskClub Quarters SF

8/10 Good

ron, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue is with the Wi-Fi. It was fine for serving the web on a tablet, but not fast enough to properly stream on television
Stayed 1 night in Apr 2024
Response from BC on 2024/4/25
Hello RonWe're sorry to hear about your experience with the wifi, this will be addressed. We hope everything else about your stay was enjoyable. Thank you for your feedback.BrianFront DeskClub Quarters SF

10/10 Excellent

Teegan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ended up being a great spot for us, a quick walk to chinatown & little Italy. we even walked to oracle park though that was a little more of a trek. hotel was very quiet, nice lobby, friendly staff. small room but perfect if you don’t plan on spending a lot of time in there anyways.
Stayed 3 nights in Apr 2024
Response from BC on 2024/4/23
Hello TeeganWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

2/10 Terrible

Joshua

Stayed 1 night in Apr 2024
Response from BC on 2024/5/14
Hello JoshuaWe're sorry to hear about your experience with us. We hope everything else about your stay was pleasant. Thank you for your feedback.BrianFront DeskClub Quarters SF

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Gym
Stayed 1 night in Apr 2024
Response from BC on 2024/4/25
Hello ChristopherWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and safe climate.
Stayed 4 nights in Apr 2024
Response from BC on 2024/4/22
Hello LindaWe appreciate your feedback, thank you for staying with us.BrianFront DeskClub Quarters SF

4/10 Poor

wondim

Disliked: Cleanliness, property conditions & facilities
The suite room is not actually a suite room it is very very tiny and they put pictures and advertise it and a whole different room when in reality it’s a scam
Stayed 2 nights in Apr 2024
Response from BC on 2024/4/22
Hello WondimWe're sorry to hear about your experience with your room. We hope everything else about your stay was up to standards.Thank youBrianFront DeskClub Quarters SF

10/10 Excellent

Albert, VANCOUVER

Liked: Cleanliness, staff & service, property conditions & facilities
Safe secure location
Stayed 1 night in Apr 2024
Response from BC on 2024/4/21
Hello AlbertWe appreciate your feedback, thank you for staying with us.BrianFront DeskClub Quarters SF

10/10 Excellent

Robert

Stayed 1 night in Apr 2024
Response from BC on 2024/5/12
Hello RobertWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

10/10 Excellent

Jackie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from BC on 2024/4/20
Hello JackieWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

10/10 Excellent

Ethan

Stayed 2 nights in Apr 2024
Response from BC on 2024/5/12
Hello EthanWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

10/10 Excellent

Marvin

Stayed 1 night in Apr 2024
Response from BC on 2024/5/12
Hello MarvinWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

10/10 Excellent

Kristen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here. Will be back. Great location, and staff was wonderful.
Stayed 1 night in Apr 2024
Response from BC on 2024/4/20
Hello KristenWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

8/10 Good

Samantha Aislinn, Bronxville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I really liked how modern the hotel was. The areas were always clean and there's water bottle stations for your convenience. I also utilized the gym in the basement which was also cool. It was small but convenient. My only issue was that the chromecast in my room didn't work. The hotel was very accomodating and moved me to a new room, however it still didn't work there either. I also didn't really care for the food in the hotel's restaurant. It was a tad bit too salty but other than that, it's a great hotel. I'd definitely stay again.
Stayed 6 nights in Apr 2024
Response from BC on 2024/4/15
Hello Samantha AislinnWe're sorry to hear about your experience with your tv, this will be addressed. We hope everything else about your stay was pleasant. Thank you for your feedback.BrianFront DeskClub Quarters SF

10/10 Excellent

Clariza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Apr 2024
Response from BC on 2024/4/15
Hello ClarizaWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

6/10 Okay

Charles

Liked: Staff & service
Disliked: Cleanliness, amenities
Fix plumbing
Stayed 2 nights in Apr 2024
Response from BC on 2024/4/15
Hello CharlesWe're sorry to hear about your experience with the plumbing, this will be addressed. We hope everything else about your stay was pleasant. Thank you for your feedback.BrianFront DeskClub Quarters SF

10/10 Excellent

JAYE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too far off the Embarcadero or Market Street. Breakfast place was actually a great surprise. Simple yet delicious breakfast without breaking bank.
Stayed 1 night in Apr 2024
Response from BC on 2024/4/15
Hello JayeWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

10/10 Excellent

Carla, Norwalk

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Apr 2024
Response from BC on 2024/4/14
Hello CarlaWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

8/10 Good

Sijia

Stayed 3 nights in Apr 2024
Response from BC on 2024/5/4
Hello SijiaWe appreciate your feedback, thank you for staying with us.BrianFront DeskClub Quarters SF

2/10 Terrible

Stephanie

Stayed 1 night in Apr 2024
Response from BC on 2024/5/4
Hello StephanieWe're sorry to hear about your experience with us. We hope everything else about your stay was pleasant. Thank you for your feedback.BrianFront DeskClub Quarters SF

8/10 Good

robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Room basic but nice. HVAC noises higher than I would have liked.
Stayed 3 nights in Apr 2024
Response from BC on 2024/4/11
Hello RobertWe're sorry to hear about the noise in your room, this will be addressed. We hope everything else about your stay was pleasant. Thank you for your feedback.BrianFront DeskClub Quarters SF

2/10 Terrible

Maribel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from BC on 2024/4/11
Hello MaribelWe're sorry to hear about your experience with us. Please feel free to contact us directly with any questions or concerns. We hope everything else about your stay was up to standards. Thank you for your feedback.BrianFront DeskClub Quarters SF

10/10 Excellent

Marshal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Have always enjoyed staying here. Really enjoy Liz who has worked here for years. Very nice person.
Stayed 2 nights in Apr 2024
Response from BC on 2024/4/10
Hello MarshalWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

10/10 Excellent

Mohammad Amin

Stayed 4 nights in Apr 2024
Response from BC on 2024/4/30
Hello Mohammad AminWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

10/10 Excellent

AKiet

Stayed 2 nights in Apr 2024
Response from BC on 2024/4/30
Hello AkietWe appreciate your feedback, thank you for staying with us.BrianFront DeskClub Quarters SF

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from BC on 2024/4/7
Hello StevenWe're glad you enjoyed your stay with us and look forward to seeing you again soon.Thank youBrianFront DeskClub Quarters SF

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from BC on 2024/4/8
Hello KariWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF

8/10 Good

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from BC on 2024/4/3
Hello EsmeraldaWe appreciate your feedback, thank you for staying with us.BrianFront DeskClub Quarters SF

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect simple solution for a family with young children that need a guaranteed connected room.
Stayed 2 nights in Mar 2024
Response from BC on 2024/4/2
Hello LindseyWe appreciate your feedback, thank you for staying with us.BrianFront DeskClub Quarters SF

4/10 Poor

Oscar

Business traveler, Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
You have to pay for parking lot and it is to far away!
Stayed 2 nights in Mar 2024
Response from BC on 2024/4/2
Hello OscarWe're sorry to hear about your experience with the parking situation. We hope everything else about your stay was pleasant. Thank you for your feedback.BrianFront DeskClub Quarters SF

10/10 Excellent

Chiu Hong Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from BC on 2024/4/2
Hello Chiu Hong ColinWe're glad you enjoyed your stay with us and look forward to seeing you again.Thank youBrianFront DeskClub Quarters SF