住宿正面

壯麗優雅蓬塔卡納飯店 - 全包式的評分

4.5 out of 5
壯麗優雅蓬塔卡納飯店 - 全包式
Playa Bavaro - Punta Cana, Punta Cana, La Altagracia

評論

8.6

有夠讚

10 分,有夠讚;3282 則評論中有 1964 則" "
8 分,不錯哦;3282 則評論中有 714 則" "
6 分,一般般;3282 則評論中有 317 則" "
4 分,不太好;3282 則評論中有 161 則" "
2 分,很糟糕;3282 則評論中有 126 則" "

9.0/10

整潔度

9.0/10

員工素質

8.8/10

設施服務

8.6/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

otto

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
En la habitación 2417, a menudo escucho el sonido del limpiador de al lado moviendo sillas y camas por la mañana. El sonido es muy fuerte y el piso no está insonorizado, lo que me despierta. Además, el limpiador no lee el Señal de perturbación que pongo en la habitación y entra directamente, es muy ruidosa, nos despierta de nuestros dulces sueños. Los hoteles deben capacitar al personal de limpieza para que sean cuidadosos con las sillas y las camas, no las arrastren violentamente y presten atención a las señales de no molestar colocadas por los huéspedes.
於 2024 年 3 月住了 3 晚
Natacha Pérez 於 2024年4月1日回覆
Dear Otto,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.Our objective is to provide exceptional vacation experiences for all our guests and we are pleased to see that our staff went above and beyond to ensure you had a wonderful and memorable stay with us. We hope to see you many more times for even more splendid vacation experiences.Sincerely,Customer Care, At Majestic Resorts

10/10 有夠讚

Yanfang

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
吃的和玩的都很好。工作人员很热情,唯一就是房间设施比较旧了。一家人度过了愉快的周末
於 2022 年 8 月住了 3 晚
CC 於 2022年8月9日回覆
Dear Yanfang, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We hope to see you many more times for even more excellent vacation experiences. Sincerely, Fátima Calzada Customer Care at Majestic Resorts

10/10 有夠讚

Patricia

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I loved how beautiful it is .
於 2024 年 5 月住了 4 晚
Cynthia Lebron 於 2024年5月28日回覆
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

6/10 一般般

Brendon

情侶出遊, 團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
The food was mediocre. Apart from the Hibachi experience which was just ok, the rest of the food was quite ordinary
於 2024 年 5 月住了 3 晚
Cynthia Lebron 於 2024年5月28日回覆
Dear Valued Guest,Thank you for taking the time to share your feedback regarding your stay with us by taking our survey. We sincerely apologize for the delay in our response as it is really important for us to receive feedback from our clients. Your comments are incredibly valuable to us, as they help us in our continued effort to exceed guests’ expectations and experiences. We really appreciate you taking the time to share your thoughts with us. We have specifically noted your comments regarding your food experience. Please be assured that we take this matter very seriously and is of paramount importance to us as we strive to offer a wide option of restaurants with different variations and high quality for our guest’s satisfaction. We have brought your feedback to the immediate attention of the Food & Beverage Manager and our Executive Chef for improvement. In addition, we will continue with training, developing, and improving the work of our associates to ensure that they are always able to satisfy and even exceed our guests’ expectations. We are delighted that we had the pleasure to be at your service. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Sincerely, Customer Care Majestic Resorts

10/10 有夠讚

Moises A

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excelente hotel y servicios
於 2024 年 5 月住了 3 晚
Cynthia Lebron 於 2024年5月28日回覆
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

8/10 不錯哦

Jesus

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was a long walk to get too !
於 2024 年 3 月住了 7 晚
Natacha Pérez 於 2024年5月28日回覆
Dear. Jesus,Thank you for selecting our hotel for your vacation and for sharing your impression of your stay at our resort. We would like to extend our apologies for any inconvenience you experienced during your stay. Please be assured that it's never our intention to inconvenience our guests by any means, but sometimes shortcomings may arise and we always strive to fix.It is our privilege to have hosted you once again, and we eagerly anticipate the opportunity to welcome you back for yet another vacation.Sincerely,Customer Care, At Majestic Resorts

10/10 有夠讚

Rus C

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Every staff without exception was incredible amazing, the 4 restaurants the management were excellent!!!, room cleaning on time , fridge supply was always covered. We’ll definitely go back! Highly recommended 👌
於 2024 年 5 月住了 8 晚
Natacha Pérez 於 2024年5月28日回覆
Dear. Rus C.Thank you so much for sharing your kind words and thoughts about your holiday. Our objective is to provide exceptional holiday experiences for all our guests, and we are pleased to see that our staff went above and beyond to ensure you had a wonderful and memorable stay with us. We hope to see you many more times for even more splendid holiday experiences.Sincerely,Customer Care, At Majestic Resorts

10/10 有夠讚

Michael

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great resort all around. The staff was very friendly and accommodating. The food was delicious. Plenty of restaurants to choose from. Our favorite restaurant was the steakhouse. The buffet always had great options. Walkable between the lobby and the pools and ocean. Seaweed was not an issue. The water near the resort was clear. Drinks were served well. Big thanks to Richard, our butler, who made sure we were always comfortable. And thank you to the staff that worked hard to make it a great experience.
於 2024 年 5 月住了 6 晚
Natacha Pérez 於 2024年5月28日回覆
Dear. Michael,Thank you sincerely for your compliments on our resort. We're delighted to hear you enjoyed your stay. We are proud of our gorgeous grounds, facilities and services offered throughout the resort and we are always looking to improve and exceed the expectations of our guests.It was our pleasure to have you as our guests and we are truly delighted to know that your stay with us was enjoyable and memorable.Sincerely,Customer Care, At Majestic Resorts

10/10 有夠讚

Juan Carlos Guzman

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Mi segunda vez en Majestic y me encantó la comida y la atención de todos los empleados.
於 2024 年 5 月住了 3 晚
Natacha Pérez 於 2024年5月28日回覆
Estimado Juan Carlos Guzmán,Gracias por tomarse el tiempo para compartir su calificación con respecto a su reciente estadía con nosotros.Estamos muy contentos de ver que ha disfrutado cada minuto de sus vacaciones en la hermosa República Dominicana.Esperamos verle muchas veces más para vivir experiencias vacacionales aún más excelentes.Atentamente,Customer Care at Majestic Resorts

10/10 有夠讚

Charles

喜歡:住宿環境和硬體
The staff was very accommodating and friendly. They made us feel welcome and at rest. Would definitely come back to this resort again.
於 2024 年 5 月住了 3 晚
Natacha Pérez 於 2024年5月27日回覆
Dear.Charles,Thank you so much for your wonderful words and for taking the time to tell the community about your stay.It is certainly our goal to provide exceptional vacation experiences for all of our guests and we are delighted to see that our team members went above and beyond to ensure that you had a wonderful and memorable stay here with us. We hope to welcome you back soon for another memorable vacation we trust you will cherish forever.Sincerely,Customer Care, At Majestic Resorts

10/10 有夠讚

Carmelina María

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excelente servicio!
於 2024 年 5 月住了 2 晚
Natacha Pérez 於 2024年5月27日回覆
Dear. Carmelina María,Thank you so much for sharing your kind words and thoughts about your holiday.Our objective is to provide exceptional vacation experiences for all our guests and we are pleased to see that our staff went above and beyond to ensure you had a wonderful and memorable stay with us. We hope to see you many more times for even more splendid holiday experiences.Sincerely,Customer Care, At Majestic Resorts

10/10 有夠讚

Mary

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very happy and welcoming staffs, multiple food options in several restaurants.
於 2024 年 5 月住了 4 晚
Natacha Pérez 於 2024年5月27日回覆
Dear.Mary,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.Our objective is to provide exceptional vacation experiences for all our guests and we are pleased to see that our staff went above and beyond to ensure you had a wonderful and memorable stay with us. We hope to see you many more times for even more splendid vacation experiences.Sincerely,Customer Care, At Majestic Resorts

10/10 有夠讚

Havan

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I absolutely LOVED IT staff was great food was great beach and resort were GREAT definitely one of the best on the island!
於 2024 年 5 月住了 4 晚
Natacha Pérez 於 2024年5月27日回覆
Dear.Havan,Thank you sincerely for your compliments on our resort. We're delighted to hear you enjoyed your stay. We are proud of our gorgeous grounds, facilities and services offered throughout the resort and we are always looking to improve and exceed the expectations of our guests.It was our pleasure to have you as our guests and we are truly delighted to know that your stay with us was enjoyable and memorable.Sincerely,Customer Care, At Majestic Resorts

8/10 不錯哦

Sailesh

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 4 晚
Natacha Pérez 於 2024年5月27日回覆
Dear. Sailesh,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

8/10 不錯哦

tanyi

喜歡:整潔度、員工素質和住宿環境和硬體
I would recommend this resort to all. Verunclean andnorganized. Staff alwaysbavailable to help. Good foos!
於 2024 年 5 月住了 6 晚
Cynthia Lebron 於 2024年5月26日回覆
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 有夠讚

Paul Edward

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Pools were clean. Bali beds usually available if you get out early enough. Food choices in the buffet were plentiful, and the workers always trying to be helpful.
於 2024 年 5 月住了 5 晚
Cynthia Lebron 於 2024年5月26日回覆
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

6/10 一般般

Monica A

家庭旅遊
喜歡:員工素質
Francesca muy able y pendiente todo el tiempo de nosotros. Ella fue lo mejor del hotel. Los cuartos y el hotel les falta mantenimiento, los baños los pueden remodelar un poco se ve sucio y con el ground de años. La limpieza no es buena los cuartos huelen a húmeda y lo tapan con clorox. El personal es muy querido y atento.
於 2024 年 5 月住了 4 晚
Cynthia Lebron 於 2024年5月26日回覆
Estimado Huésped,Agradecemos enormemente sus comentarios y le pedimos sinceras disculpas por la desagradable experiencia que ha tenido durante su estancia.Tenga la seguridad de que analizaremos minuciosamente cada uno de sus comentarios para aplicar las medidas correctoras necesarias. Su valiosa aportación nos sirve de guía para nuestras continuas mejoras.Esperamos tener la oportunidad de alojarle de nuevo en el futuro, asegurándole una experiencia mucho más agradable y memorable.Un cordial saludo,Atención al Cliente de Majestic Resorts

8/10 不錯哦

Dayami

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All the staff was friendly and attentive , special thanks to Pedro from main buffet during breakfast . The only negative is entertainment at night time
於 2024 年 5 月住了 7 晚
Cynthia Lebron 於 2024年5月26日回覆
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

10/10 有夠讚

Carl

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Fantastic hotel and beach. The service was amazing. Food was great. Special shout out to Jose our butler who was great.
於 2024 年 5 月住了 3 晚
Cynthia Lebron 於 2024年5月26日回覆
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

8/10 不錯哦

Jaime Antonio,dorado

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The service was great! The rooms needs to updated.
於 2024 年 5 月住了 8 晚
Meybi Baez 於 2024年5月25日回覆
We sincerely appreciate your perfect rating and kind words about your stay at Majestic. Thank you so much for sharing your thoughts with us in regard to your stay. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Sincerely, Customer Care at Majestic Resorts

10/10 有夠讚

John

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff and service were all amazing from check in to check out. The whole experience has been amazing! My husband and I will be coming back very soon!
於 2024 年 5 月住了 5 晚
Meybi Baez 於 2024年5月25日回覆
Thank you for your kind review and for recommending Majestic Resorts to future travelers.We are very happy to know that your expectations were exceeded from the moment you set foot in the resort until your departure. It is exceptional to us that your expectations and your experience were truly memorable and are what we strive for, and we are proud to know that we have achieved our goal for you.Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.Sincerely, Customer Care at Majestic Resorts

10/10 有夠讚

Bennie

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I just wish they had more options like veggie burgers or seitan for soul food eating Vegatarians
於 2024 年 5 月住了 4 晚
Meybi Baez 於 2024年5月25日回覆
We sincerely appreciate your perfect rating and kind words about your stay at Majestic. Thank you so much for sharing your thoughts with us in regard to your stay. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Sincerely, Customer Care at Majestic Resorts

10/10 有夠讚

Nick david

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 6 晚
Cynthia Lebron 於 2024年5月26日回覆
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

10/10 有夠讚

Anna

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 4 晚
Cynthia Lebron 於 2024年5月26日回覆
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

8/10 不錯哦

Vitalii

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 10 晚
Cynthia Lebron 於 2024年5月25日回覆
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 有夠讚

Alex Xavier

情侶出遊, 家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent service, all around everyone was very friendly, helpful, accommodating and made our trip very enjoyable.
於 2024 年 5 月住了 5 晚
Cynthia Lebron 於 2024年5月24日回覆
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 有夠讚

Aixa Marie

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property it’s amazing. The staff is the most valuable in the hotel, they make you feel like you’re at home.
於 2024 年 5 月住了 4 晚
Cynthia Lebron 於 2024年5月24日回覆
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

10/10 有夠讚

Jill

喜歡:整潔度和設施服務
Great resort!
於 2024 年 5 月住了 6 晚
Cynthia Lebron 於 2024年5月24日回覆
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

8/10 不錯哦

Jack

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 5 晚
Natacha Pérez 於 2024年5月28日回覆
Dear.Jack,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 有夠讚

Natasha Yuryevna

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
WE had a great time, that's all the matter.
於 2024 年 5 月住了 7 晚
Natacha Pérez 於 2024年5月23日回覆
Dear. Natasha Yuryevna,Firstly, the entire team of Majestic Resorts wants to thank you for sharing your experience with the rest of the community. We are grateful that you and your family enjoyed your vacation at our hotel Majestic Mirage; and that you were able to enjoy all the amenities, shows, restaurants, and areas of our property.Once again, thank you for sharing such a lovely review and we look forward to hosting you again soon for what is sure to be another spectacular holiday.Sincerely,Customer Care, At Majestic Resorts

10/10 有夠讚

Jasmine

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Best family vacation! The resort itself is beautiful, luxurious and the hospitality is five star. The staff kept us informed of the daily activities. I would highly recommend this resort to family and friends.
於 2024 年 5 月住了 1 晚
Natacha Pérez 於 2024年5月23日回覆
Dear.Jasmine,Thank you for selecting our hotel for your vacation and for sharing your impression of your stay at our resort. We are very happy to know that your expectations were exceeded from the moment you set foot in the resort until your departure. It is exceptional to us that your expectations and your experience were truly memorable and are what we strive for, and we are proud to know that we have achieved our goal for you.It is our privilege to have hosted you once again, and we eagerly anticipate the opportunity to welcome you back for yet another memorable vacation.Sincerely,Customer Care, At Majestic Resorts

10/10 有夠讚

Jasmine

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The resort was very welcoming and clean. Every hotel worker was friendly and definitely eager to help and greet everyone that they walked passed. The food and events that the hotel had very amazing. The pools were nice and clean and blue as well as the beach. Room were always nice and clean and cool
於 2024 年 5 月住了 3 晚
Natacha Pérez 於 2024年5月23日回覆
Dear. Jasmine,Firstly, the entire team of Majestic Resorts wants to thank you for sharing your experience with the rest of the community. We are grateful that you and your family enjoyed your vacation at our hotel Majestic Resorts; and that you were able to enjoy all the amenities, shows, restaurants, and areas of our property.Once again, thank you for sharing such a lovely review and we look forward to hosting you again soon for what is sure to be another spectacular holiday.Sincerely,Customer Care, At Majestic Resorts

10/10 有夠讚

Mariela

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Main pool needs re tiling but staff made for any deficy
於 2024 年 5 月住了 4 晚
Jessica Matos 於 2024年5月22日回覆
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 有夠讚

Ahmed

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
One thing we didn't like that the weather was hot at night but they don't have no fans in the lobby to give you a nice breeze its hot at night they needs fans otherwise everything else is beautiful
於 2024 年 5 月住了 9 晚
Jessica Matos 於 2024年5月22日回覆
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 有夠讚

Audel

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 4 晚
Cynthia Lebron 於 2024年5月23日回覆
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 有夠讚

Geraldine

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 5 晚
Natacha Pérez 於 2024年5月23日回覆
Dear Geraldine,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

6/10 一般般

Rebecca

Absolutely NOT a five star hotel. Buffets was disgusting.
於 2024 年 5 月住了 4 晚
Natacha Pérez 於 2024年5月22日回覆
Dear Rebecca,Thank you sincerely for your compliments on our resort. We would like to extend our apologies for any inconvenience you experienced during your stay. Please be assured that it's never our intention to inconvenience our guests by any means, but sometimes shortcomings may arise and we always strive to fix them as soon as possible.It was our pleasure to have you as our guests.Sincerely,Customer Care, At Majestic Resorts

10/10 有夠讚

gjergj

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect place
於 2024 年 5 月住了 6 晚
Cynthia Lebron 於 2024年5月21日回覆
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 有夠讚

Lorena Desiree Diaz

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 3 晚
Natacha Pérez 於 2024年5月22日回覆
Dear Lorena Desiree Diaz,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 有夠讚

Idarmis

情侶出遊
Excelente servicio todos los camareros súper amables hemos quedados muy complacidos con el servicio,la comida y todas las actividades,quiero destacar a los camareros,Darlenis,Frederic,Luddy,Pedro,Kelvin,del restaurant Sea and see,muy buen trato muy eficientes. Del restaurante Asadito maravilloso servicio recibido por Breilin,Ezequiel,Yerlin y Jorge Vamos a continuar visitando Punta Cana el Majestic Elegance por el excelente servicio recibido,Felicitaciones y muchas gracias por habernos hecho sentir tan confortable.Idarmis y José de Miami
於 2024 年 5 月住了 3 晚
Cynthia Lebron 於 2024年5月21日回覆
Estimado Huésped,Muchas gracias por compartir sus amables palabras y pensamientos acerca de sus vacaciones. Será un honor volver a darle la bienvenida muy pronto.Estamos muy contentos de saber que nuestro equipo cuidó tan bien de usted, proporcionando el servicio cálido y amable que se extienden a todos nuestros huéspedes. Gracias por destacar algunas de las muchas cosas maravillosas que juntos crean el único Majestic Way of Life.Estamos muy contentos de saber que disfrutó de su estancia aquí en nuestro maravilloso complejo y que fueron capaces de salir con sonrisas y recuerdos fantásticos. Nos encantaría volver a verle en un futuro próximo.Sinceramente,Atención al Cliente en Majestic Resorts

10/10 有夠讚

Elizabeth

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had a wonderful time relaxing and celebrating our anniversary. Staff was wonderful, fun and friendly. Staff was constantly cleaning however parts of the facilities are showing some ware. This didn’t affect us having a great time however! Definitely will recommend this place to people we know looking for a wonderful overall experience.
於 2024 年 5 月住了 5 晚
Cynthia Lebron 於 2024年5月20日回覆
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

10/10 有夠讚

Omer

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Best place I visited in my entire life 😃
於 2024 年 5 月住了 4 晚
Cynthia Lebron 於 2024年5月20日回覆
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

8/10 不錯哦

Liam

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The pride and care taken in this resort is clear. The grounds are immaculate. Great care is taken by staff and managers to be sure that everything is clean and in working order.
於 2024 年 5 月住了 7 晚
Cynthia Lebron 於 2024年5月20日回覆
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

10/10 有夠讚

Dominic Victor

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was very friendly and helpful. The Japanese and Steak restaurants were great. Would recommend the resort to anyone looking to book a trip.
於 2024 年 5 月住了 3 晚
Cynthia Lebron 於 2024年5月20日回覆
Dear Valued Guest,Your feedback is greatly appreciated, and we sincerely apologize for the unpleasant experience you encountered during your stay.Rest assured that we will thoroughly analyze each of your comments to implement the necessary corrective measures. Your valuable input serves as a guide for our ongoing improvements.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

10/10 有夠讚

Nermina

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice place
於 2024 年 5 月住了 4 晚
Cynthia Lebron 於 2024年5月20日回覆
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

8/10 不錯哦

Chantelle Ann

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 7 晚
Cynthia Lebron 於 2024年5月21日回覆
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

4/10 不太好

Kassandra

喜歡:整潔度和員工素質
不喜歡:設施服務
Had property stolen from inside my room
於 2024 年 5 月住了 3 晚
Cynthia Lebron 於 2024年5月20日回覆
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 有夠讚

Jeannette

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff were UNIQUE!!! Outstanding!!! Todos, muy profesionales y educados en servicio al cliente. En especial Rosemarie, Félix, Indira, todos, todos EXCELENTES.
於 2024 年 5 月住了 2 晚
Cynthia Lebron 於 2024年5月19日回覆
Dear Valued Guest,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts

10/10 有夠讚

Juan

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Servicio excelente
於 2024 年 5 月住了 4 晚
Cynthia Lebron 於 2024年5月19日回覆
Dear Valued Guest,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts

10/10 有夠讚

Suleky

情侶出遊
喜歡:設施服務和住宿環境和硬體
I’m on my honeymoon with my husband and this was our first time here. It was so peaceful, professional staff and so clean! Everyone was so kind and helpful. The pros are that it is really a place to relax. A couple of cons are the beach hagglers don’t take “no” right away as your final answer. just keep saying no until they leave. But there is security on beach and though they are nice they will keep trying to make a sell. The water was perfect to swim in, the food is 4/5. The steak house is there best restaurant on site
於 2024 年 5 月住了 3 晚
Cynthia Lebron 於 2024年5月20日回覆
Dear Valued Guest,Your feedback is greatly appreciated, and we sincerely apologize for the unpleasant experience you encountered during your stay.Rest assured that we will thoroughly analyze each of your comments to implement the necessary corrective measures. Your valuable input serves as a guide for our ongoing improvements.We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life.We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future.Sincerely,Customer Care at Majestic Resorts