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芭東帕拉貢度假村及水療中心 - SHA Extra Plus 認證的評分

5 out of 5
芭東帕拉貢度假村及水療中心 - SHA Extra Plus 認證
280 Prabaramee Rd, Patong, Phuket

評論

7.6

不錯哦

10 分，有夠讚；282 則評論中有 89 則" "
8 分，不錯哦；282 則評論中有 99 則" "
6 分，一般般；282 則評論中有 51 則" "
4 分，不太好；282 則評論中有 16 則" "
2 分，很糟糕；282 則評論中有 27 則" "

8.2/10

整潔度

7.4/10

員工素質

8.4/10

設施服務

7.4/10

住宿環境和硬體

8.4/10

環保程度

評論

8/10 不錯哦

Paul

喜歡：住宿環境和硬體
於 2023 年 7 月住了 2 晚
Piyaporn R. 於 2023年8月2日回覆
Thank you for choosing our hotel for your recent stay in Phuket! We hope you’ll book Patong Paragon Resort & Spa once again! Looking forward to welcoming you again soon.

4/10 不太好

Raymond，Hong Kong

不喜歡：整潔度和住宿環境和硬體
最好就是近海灘！
一到酒店發覺很舊，與相片海報相差太遠，設施落後，一攞對拖鞋就發現蟑螂，希望不要再推介這酒店，免有其他人中伏！
於 2017 年 11 月住了 3 晚

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
服務態度惡劣，全個大堂只有一位員工
失望

10/10 有夠讚

kuong hang

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

tommylo，香港

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
好好既酒店.住泳池房一流
服務人員好有耐心,住泳池房一流,酒店有巴士去中心,基本都好方面,出門口就有按摩店,係食市小左d,布吉當地團都有車接送,酒店都近沙灘,基本活動大家其實都清楚,不過唔怕遠既,去斯米蘭群島啦,勁靚

10/10 有夠讚

王建昇，台北市

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
交通位置很方便
設計漂亮的飯店

10/10 有夠讚

ellychao，hong kong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
地點出入方便，早餐豐富多撰擇，房間很大
酒店對面有便利店、也有幾間餐廳！酒店行去芭東海灘，步行5分鐘，非常近！如要去jungceylon商場，步行25分鐘，有點遠！酒店每日有三班免費接駁車到市中心，時間比較疏！酒店房間超大，分別有浴缸和企缸！泳池很大很棒！早餐撰擇豐富…值得一食！酒店也提供免費電話卡給客人拿取，同在機場拿的是一樣，卡裡是無錢的，要自行到便利店增值才可用！

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
非常恶心的酒店
软件硬件都无比差劲的酒店，如果你想要个舒适的旅行，千万别选这家！！前台人员态度恶劣，房间霉味很重，床铺枕头都脏脏的，空调也是坏的，总之，如果不是临时要找个地方住一晚，是打死也不会选这家的！

8/10 不錯哦

Elaine

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Breakfast was awesome
於 2024 年 5 月住了 1 晚
Tim 於 2024年5月13日回覆
Thank you so much for the awesome review, Elaine. We're so glad to hear that you were satisfied with our breakfast. Our team is committed to delivering high quality service, and your feedback is a great encouragement to us. We've passed your kind words on to the whole team and hope to serve you again soon!

8/10 不錯哦

TAKAKO

情侶出遊
喜歡：整潔度和員工素質
It was nice that the free breakfast was a little different every day. Multigrain bread is very delicious. A chef cooks for over 200 people by himself. There aren't many shops nearby, but if you're going to the beach, it's not too noisy, so it's recommended. The room and bathroom were very spacious and comfortable, but there weren't many electrical outlets and it felt a little bit dated.But it’s very clean, recommended for people who don't require many amenities.
於 2024 年 5 月住了 2 晚
Tim 於 2024年5月12日回覆
Thank you for your kind words, Takako. We're really grateful and appreciate you taking the time to share your experience with us. We've passed your kind words on to the whole team. We would like to address your specific concerns and will strive to make improvements accordingly. Thank you for staying with us and hope to serve you again soon!

10/10 有夠讚

Inderdeep

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location, close to the beach. Walking distance to Bangla rd and many restaurants
於 2024 年 4 月住了 4 晚
Tim 於 2024年5月6日回覆
Thank you so much for the awesome review. We greatly appreciate your support and are thrilled to know that you enjoyed your time at Patong Paragon Resort & Spa. We've passed your kind words on to the whole team and hope to serve you again soon!

10/10 有夠讚

Susanne

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly and helpful staff, lovely pool, and close to everything without being too noisy
於 2024 年 4 月住了 6 晚
Tim 於 2024年5月5日回覆
Thank you so much for taking the time to give us the awesome review, Susanne. Your feedback is extremely valuable to us. We're glad to hear that our team's performance exceeded your expectations. We've passed your feedback on to the whole team and hope to serve you again soon!

8/10 不錯哦

Cassandra

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent facilities and the pool area is amazing for relaxation. The staff are lovely and incredibly helpful. Our buffet breakfast had such a great selection and was a great way to start each day.
於 2024 年 4 月住了 5 晚
Tim 於 2024年4月22日回覆
Thank you so much for the awesome review, Cassandra. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to our guest. We hope to serve you again soon!

4/10 不太好

Anthony

喜歡：員工素質
不喜歡：住宿環境和硬體
booked the executive room so I could conduct meetings & spend time with friends what a mistake that was, I checked out early & moved to another hotel. The room is spacious but very dated, Old TV without the latest connectivity options. The couch & Lounge had stains, hairs & what looked like bodily fluids, So we never really sat on them. Air conditioning was temperamental, shower had fluctuating temperatures. No welcome fruit bowl as advertised for the executive room. You can not sleep during the night as sound proofing is non existent, this room is classed as a City View It is on the side of the road where all day & night you have revving of motor bikes & disco vans with music up loud you can hear everything. I never slept. next day I complained to staff & they did move me to a less expensive room, a junior suite, after some negotiating they did scrap the charge for the food I ordered when I checked out. Second night stayed in the junior suite which also had an issue with noise but slightly less, I was recommended by another guest to go get ear plugs from the local chemist which I did and slept well. The breakfast was by far the worst I have had , juice tastes so artificial, pastries tasted a bit stale & dry like they have been out for a few days. The seats are filthy in the dining room. Checked out a day early & moved to another hotel where sound proofing was soo much better, much cleaner. I lost one day due to no sleep. The member of staff that helped was great.
於 2024 年 3 月住了 3 晚
Tim 於 2024年3月18日回覆
Thank you for your time to share your experience with us, Anthony. Your feedback is extremely valuable to us. I'm truly sorry to read the issue you experienced! We sincerely apologize that our service was not satisfactory for you. We would like to address your specific concerns and will strive to make improvements accordingly. Thank you again for your feedback and look forward to another chance to serve you!

10/10 有夠讚

Johnny

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
.
於 2024 年 3 月住了 9 晚
Tim 於 2024年3月17日回覆
We're really grateful and appreciate you taking the time to share your rating with us. We're glad to hear that you were satisfied with your experience. We look forward to seeing you again soon.

10/10 有夠讚

Robert，Wien

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Schönes Hotel und liebe Angestellte
於 2024 年 2 月住了 12 晚
Tim 於 2024年2月17日回覆
Thank you for your kind words. Your satisfaction is our top priority, and we look forward to serving you again soon.Warm regards,Patong Paragon Team

10/10 有夠讚

Naylah

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This resort was amazing. They were so nice and kind, things were clean. No stains. I definitely will be coming back. Also has a good selection of breakfast items, and a nice selection of room service items. Definitely, get the room that has pool access.
於 2024 年 1 月住了 4 晚
Tim 於 2024年1月19日回覆
Thanks for the awesome review about Patong Paragon Resort & Spa, Naylah. We are so happy to hear that you enjoyed your time at Patong Paragon Resort & Spa. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

8/10 不錯哦

Mardi

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 7 晚
Tim 於 2024年1月12日回覆
“Thanks so much for sharing your experience with us.We hope to see you again soon.”

10/10 有夠讚

KAYO

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
立地も良くビーチからすぐでホテルも清潔で広くてとても素晴らしい
於 2024 年 1 月住了 3 晚
Tim 於 2024年1月11日回覆
Thanks for the awesome review about Patong Paragon Resort & Spa,Kayo. We are so happy to hear that you enjoyed your time at Patong Paragon Resort & Spa.Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 有夠讚

Kristie Leigh

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Yes the bed was hard, we called it a slab, but not once did we wake with a sore back. Will absolutely stay here again
於 2023 年 11 月住了 14 晚
Tim 於 2023年11月29日回覆
Thanks for the awesome review about Patong Paragon Resort & Spa, Kristie. We’re so pleased to hear it’s working just as it should and that you’re enjoying it so much! We’ve passed your kind words on to our Paragon Team. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 有夠讚

Marcus Phillip

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean easy to get too close to the beach
於 2023 年 11 月住了 8 晚
Tim 於 2023年11月22日回覆
Thanks for the awesome review about Patong Paragon Resort & Spa, Marcus Phillip. We are so happy to hear that you enjoyed your time at Patong Paragon Resort & Spa. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

6/10 一般般

SHODA

於 2023 年 11 月住了 5 晚
Tim 於 2023年11月18日回覆
Dear Shoda,Thank you for taking the time to review our property, your comments are very much valued. Your score motivate our team to work hard .Our goal is always to exceed your expectations! We look forward to seeing you on your next trip to Phuket!Sincerely,Management Team,Patong Paragon Resort & Spa

10/10 有夠讚

Wayne，Birmingham

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The Delux Room I was in is very spacious, Shower and bathtub also very spacious and my view from my windows and balcony of the hotels swimming pool absolutely fabulous to wake up to every morning or afternoon. The hotel location is also great being only 2 mins walk to Patong Beach. The staff were very polite and helpful to solve any issues too. I would absolutely recommend this hotel to anyone wishing to visit Phuket! The only issue I would be critical over which is not unique to this hotel but most hotels I've been to around the world, is to invest in better TV program packages, like cable TV or satellite for when we prefer to stay in the room and relax, I know this may be costly but hotels need to realise that the holiday experience includes relaxing in your room. Overall, 5 out of 5 for my Patong Paragon Resort & Spa experience.
於 2023 年 10 月住了 21 晚
Tim 於 2023年11月15日回覆
Dear Wayne,Thank you for taking the time to review our property, your comments are very much valued. We are so happy to hear that you enjoyed your time at Patong Paragon Resort & Spa. Our goal is always to exceed your expectations! Thank you for the comment TV program packages, actually all rooms use Smart TV include: Wi-Fi or Ethernet internet connectivity, Featured streaming services, provides your favorite VDO (video on demand) services such as Netflix, Amazon Prime video, and Youtube Plus, you can get access to music. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We look forward to seeing you on your next trip to Phuket!With much appreciation,Management TeamPatong Paragon Resort & Spa

6/10 一般般

David

喜歡：整潔度和員工素質
於 2023 年 11 月住了 7 晚
Tim 於 2023年11月16日回覆
Thank you for taking the time to post a review of our property. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 有夠讚

Claire

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is one of the best places I've stayed in phuket. They have the most friendly staff and are always there at your every need. Everything is right there. There is only 1 negative thing i can say and that its very hard to cross the street right outside the hotel, as there is a round-about to the right and it gets very busy. 5 stars for sure.
於 2023 年 10 月住了 9 晚
Tim 於 2023年11月9日回覆
Dear Claire,We’re really grateful and appreciate you taking the time to share your experience with us. Especially, the service team is excellent, which keeps us so motivated to continue doing what we’re doing, we’re so happy to hear that you had a great experience. We look forward to servicing you again on the next trip to Phuket with our hospitality service. Management Team,Patong Paragon Resort & Spa

10/10 有夠讚

Natalia

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel, warm staff and good food. Convenient zone. A bit noisy due to the street traffic
於 2023 年 10 月住了 3 晚
Piyaporn R. 於 2023年10月17日回覆
Thank you so much for your kind words. It really means a lot to our staff who are trying very hard to give you the best service possible. Wish you Health & Happiness wherever you are!

2/10 很糟糕

Noriomi，KAWASAKISHI KAWASAKIKU

不喜歡：整潔度、員工素質和住宿環境和硬體
今回プーケットの滞在で宿泊しました。五つ星のホテルということでとても楽しみにしていましたが、スタッフの対応、設備の古さ、サウナが使えない、その他清潔感が全くない、すべての目において五つ星とは絶対呼べないクオリティーだった。もう二度と宿泊しない。
於 2023 年 9 月住了 1 晚
Piyaporn R. 於 2023年9月20日回覆
Thank you for taking the time to share your feedback with us. We are very sorry to hear that you didn’t have a great experience in our hotel. We have addressed this straight away to our staff for immediate action.

10/10 有夠讚

Jettie de

情侶出遊
喜歡：設施服務
Schoon en goede service. Mooi hotel alleen jammer geen stopcontact naast je bed om telefoon op te laden .
於 2023 年 9 月住了 13 晚
Piyaporn R. 於 2023年9月20日回覆
Thank you so much for your kind words. It really means a lot to our staff who are trying very hard to give you the best service possible. Wish you Health & Happiness wherever you are!

10/10 有夠讚

Denean

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This was my first time to Thailand and to Phuket. My only information about this hotel was through reviews and pictures. I was not disappointed!! The hotel looks just like the pics!! I was really impressed with the size of the room. Breakfast was a lovely buffet with lots of variety. The property is righy over ghe rd from the Patong beach! And also walkable to other tourist attractions as well as resturants. I will absoloutely stay here again and recommend to others
於 2023 年 7 月住了 4 晚
Piyaporn R. 於 2023年9月18日回覆
You're most welcome! We are delighted to hear that you had a pleasant stay with us and appreciate your feedback. We look forward to having you back soon!

2/10 很糟糕

Mohammad，Andover

情侶出遊
不喜歡：員工素質、設施服務和住宿環境和硬體
Rude and unprofessional employees , everything old in the hotel , no English chanel , hotel makes me pay for the plastic door key
於 2023 年 9 月住了 1 晚
Piyaporn R. 於 2023年9月8日回覆
Thank you for taking the time to share your feedback with us. We are very sorry to hear that you didn’t have a great experience in our hotel. As per our policy if guest lost the key card we have addtional charge as we inform upon check in.

6/10 一般般

Ashish

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
不喜歡：住宿環境和硬體
於 2023 年 8 月住了 2 晚
Piyaporn R. 於 2023年9月5日回覆
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We look forward to welcoming you back to our hotel in the future.

6/10 一般般

Adam

於 2023 年 7 月住了 1 晚
Piyaporn R. 於 2023年7月25日回覆
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We look forward to welcoming you back to our hotel in the future.

10/10 有夠讚

Leonie

於 2023 年 7 月住了 6 晚
Piyaporn R. 於 2023年7月22日回覆
Thank you so much for your kind words. It really means a lot to our staff who are trying very hard to give you the best service possible. Wish you Health & Happiness wherever you are!

4/10 不太好

Min W

於 2023 年 7 月住了 2 晚
Piyaporn R. 於 2023年7月10日回覆
Thank you for taking the time to share your feedback with us. We are very sorry to hear that you didn’t have a great experience in our hotel.

8/10 不錯哦

Laura

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The rooms were very spacious but it did not have an outlet near the bed which was very inconvenient. I had a swim up room that led to the swim up bar which was nice. The breakfast was always good with many options. The restaurant food (lunch/dinner) was just so-so. The staff was very nice and accomodating. It had many dining options within walking distance and a 24 hour 7-11 across the street which was very convenient. It was also within walking distance of Bangla Rd.
Piyaporn R. 於 2023年7月6日回覆
hank you so much for your kind words. It really means a lot to our staff who are trying very hard to give you the best service possible. Wish you Health & Happiness wherever you are!

10/10 有夠讚

HITOMI

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
プールアクセスルーム最高でした。 海も近く、リゾート気分を満喫！ チェックイン後に、1泊から2泊へ変更させてもらいましたが快く対応してくれた。 チェックインも早く着いたが対応してくれて良かった。 目の前にレストランやコンビニがあり、ランドリーサービスも近くにあるのでとても便利でした！ また来たいです。
於 2023 年 6 月住了 1 晚
Piyaporn R. 於 2023年6月29日回覆
Thank you so much for your kind words. It really means a lot to our staff who are trying very hard to give you the best service possible. Wish you Health & Happiness wherever you are!

2/10 很糟糕

Christian Nicolas

家庭旅遊
不喜歡：員工素質和住宿環境和硬體
No spa, and it says on their website that they have a spa. Poor breakfast Beds are terrible Overall service really bad
於 2023 年 6 月住了 13 晚
Piyaporn R. 於 2023年6月21日回覆
Thank you for taking the time to share your feedback with us. We are very sorry to hear that you didn’t have a great experience in our hotel. We have addressed this straight away to our staff for immediate action.

10/10 有夠讚

Rhyes

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Resort is beautiful. Loved the pool access room, so much space to just chill out in the room overlooking the pool or straight into the pool.
於 2023 年 5 月住了 2 晚
Piyaporn R. 於 2023年6月6日回覆
Thanks for the awesome review, we work hard to meet expectation Please come back and visit us again. All the best!

8/10 不錯哦

Rossana

喜歡：整潔度和員工素質
Overall our stay is very good except that the breakfast coffee is not brewed. So disappointed.
於 2023 年 6 月住了 2 晚
Piyaporn R. 於 2023年6月7日回覆
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We are so glad to hear that you enjoyed your stay and we will take your comment on board and take immediate action. We look forward to welcoming you back to our hotel in the future.

6/10 一般般

Richard

情侶出遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
The room was spacious, but showing its age. Two things really stood out to ruin the stay: The bed was 2 single beds pushed together leaving a gap in the middle with very hard harsh mattresses, and the TV chanel selection was very poor. Coming from Australia there was no choice for movies or sport, which was particularly frustrating at a time when there were several major sporting events taking place. The pool was nice and location was also good.
於 2023 年 5 月住了 5 晚
Piyaporn R. 於 2023年5月21日回覆
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We are so glad to hear that you enjoyed your stay and we will take your comment on board and take immediate action. We look forward to welcoming you back to our hotel in the future.

10/10 有夠讚

Kristy Lee

Piyaporn R. 於 2023年5月29日回覆
Thanks for the awesome review, we work hard to meet expectation Please come back and visit us again. All the best!

8/10 不錯哦

Giuseppe

喜歡：整潔度和設施服務
Location was perfect away from all the hussle but still close to get too. Hotel was great, Beds were very hard, not great on the back. Staff were great, though would be better if they had staff that talk and understand english alot better. i would stay here again.
於 2023 年 4 月住了 9 晚
Piyaporn R. 於 2023年5月6日回覆
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We are so glad to hear that you enjoyed your stay We look forward to welcoming you back to our hotel in the future

10/10 有夠讚

Michael

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very good Hotel, the employees competently and very friendly! Next time in Phuket i join again, devinitive
於 2023 年 4 月住了 6 晚
Piyaporn R. 於 2023年5月4日回覆
Thanks for the awesome review, we work hard to meet expectation Please come back and visit us again. All the best!

10/10 有夠讚

James

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very neat and clean, security 24 hrs
於 2023 年 4 月住了 12 晚
Piyaporn R. 於 2023年4月25日回覆
It's our pleasure! We truly appreciate your kind words and are delighted to hear that you had a great stay with us. We look forward to having you back soon!

6/10 一般般

Britt

於 2023 年 3 月住了 3 晚
Piyaporn R. 於 2023年4月5日回覆
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We look forward to welcoming you back to our hotel in the future

10/10 有夠讚

FREDERIC

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Conforme
Parfait Choisissez chambre accès piscine : génial
於 2023 年 3 月住了 7 晚
Piyaporn R. 於 2023年3月30日回覆
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We are so glad to hear that you enjoyed your stay We look forward to welcoming you back to our hotel in the future

10/10 有夠讚

Gabriel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 6 晚
Piyaporn R. 於 2023年3月29日回覆
Thank you so much for your kind words. It really means a lot to our staff who are trying very hard to give you the best service possible. Wish you Health & Happiness wherever you are!

10/10 有夠讚

Thomas Hou

於 2023 年 3 月住了 14 晚
Piyaporn R. 於 2023年3月26日回覆
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We are so glad to hear that you enjoyed your stay We look forward to welcoming you back to our hotel in the future

6/10 一般般

Annekathrin

情侶出遊, 家庭旅遊
喜歡：住宿環境和硬體
不喜歡：整潔度
Das Frühstück war leider sehr einseitig, nicht viel Auswahl. Unser Zimmer wurde leider nicht richtig gereinigt. Die Steckdosen funktionierten auch nicht alle. Die Betten und Kissen sind voll hart, sowas hartes zum schlafen hatte ich bis jetzt noch nie in einem Hotel. Der Service am Pool könnte viel besser und aufmerksamer sein, da fehlte die Motivation vom Personal die hätten mehr Geld verdienen können, vor allem was mich störte war das dort alte Handtücher anderer Gäste rum gelegen haben ich rede nicht von einen Tag sondern mehrere Tage, wir waren 15 Tage in diesem Hotel. Auch leere Flaschen bzw. Dosen lagen dort von anderen Gästen rum auch diese hätte das Personal einsammeln können um ein sauberes Bild zu erschaffen. Im Großen und Ganzen war das Personal aber sehr nett das Hotel und die Zimmer waren trotzdem schön und wir hatten insgesamt ein wunderschönen Urlaub. Dankeschön
於 2023 年 3 月住了 14 晚
Piyaporn R. 於 2023年3月23日回覆
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We are so glad to hear that you enjoyed your stay and we will take your comment on board and take immediate action. We look forward to welcoming you back to our hotel in the future.

10/10 有夠讚

Kristina

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Schönes Hotel in zentraler Lage! Unweit vom Strand! Großzügig geschnittene Zimmer mit guter Ausstattung! Sehr schöner Pool! Was mir nicht gefallen hat: riesengroßer Pool mit wenig Stellfläche für Liegestühle! Gerade einmal 14 (!) Liegen ohne Sonnenschirme am Pool verfügbar!
於 2023 年 3 月住了 12 晚
Tim 於 2023年3月22日回覆
Dear Kristina,Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback.We appreciate your comments regarding the location, spacious rooms with good facilities, and very nice pool, we’re so happy to hear that you had a great experience. We have taken your feedback about sunshades onboard, and we will strive to make improvements accordingly.We look forward to servicing you on your next trip to Phuket.Kind regards,Pussadee Funngern/Director of Sales