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棕櫚泉溫德姆戴斯飯店的評分

2 out of 5
棕櫚泉溫德姆戴斯飯店
1983 N Palm Canyon Drive, Palm Springs, CA

評論

7.2

不錯哦

10 分，有夠讚；1003 則評論中有 296 則" "
8 分，不錯哦；1003 則評論中有 274 則" "
6 分，一般般；1003 則評論中有 210 則" "
4 分，不太好；1003 則評論中有 124 則" "
2 分，很糟糕；1003 則評論中有 99 則" "

7.4/10

整潔度

8.0/10

員工素質

6.8/10

設施服務

6.6/10

住宿環境和硬體

7.0/10

環保程度

評論

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 1 月住了 1 晚

8/10 不錯哦

Grace

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Close to Aerial tramway, close to restaurants
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Susan，la verne

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Super friendly and helpful staff!
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Cindy

喜歡：整潔度和員工素質
The room and pool area was clean. Hot tub was lovely. The hallways were old and run down.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Juan，Tempe

喜歡：整潔度、員工素質和住宿環境和硬體
Staff was great
於 2024 年 5 月住了 2 晚

8/10 不錯哦

al

商務旅客, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was close to a medical appointment for me
於 2024 年 5 月住了 1 晚

6/10 一般般

Wendy

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Pool was nice. Hotel is run down. Needs some upgrades.
於 2024 年 5 月住了 3 晚

6/10 一般般

Brandon L

喜歡：員工素質
不喜歡：住宿環境和硬體
The property is older and needs a lot of updates. The sliding glass door was broken and didn't lock correctly. The washer worked but the dryer did not. The staff were kind and attentive. The cleaning staff were very thorough and attentive. With some updates this could go from a less than average accommodation to a good quality stay.
於 2024 年 5 月住了 2 晚

8/10 不錯哦

Ann

家庭旅遊
Stay was fine. Pool was nice.
於 2024 年 5 月住了 2 晚

6/10 一般般

Gladys

團體旅遊
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
The pool area although nice, plenty of towels, chairs and shade, the pool itself needs new tiling. The facility is dated carpets in hallways are filthy and torn. My sheets ( I took pictures ) dingy and with holes. The toilet is super low ( feel sorry for tall people. Overall it was in a great location, But they shouldn’t advertise restaurant on premises when it’s closed down. The place is dated and old. It needs a revamp

4/10 不太好

sylvia

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
The shower was terrible in my room. Smell also from shower water. Overhead light did not work at the room entrance. Need to clean the heat/cooling unit filter to eliminate odor.
於 2024 年 5 月住了 2 晚

6/10 一般般

Steven

情侶出遊
喜歡：整潔度、員工素質和設施服務
The staff were nice and seemed to care but the room was outdated. Plusses included the wonderful pool and plentiful hot water. However not worth the price we paid.
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Raymond

情侶出遊
不喜歡：整潔度、員工素質和住宿環境和硬體
The pool and courtyard around was nice. Water pressure in shower was bad, the light in the bathroom was flickering and the fan was super noisy. Room was dusty and outdated as far as furniture and decor,the coffee that goes with the coffee maker was the wrong one for it. Nowhere to put your soap or washer rag or shampoo in the shower. I’m not one to complain but I was hugely disappointed but made the best of it. The only good thing is the location.
於 2024 年 5 月住了 2 晚

4/10 不太好

Jamie

親子旅遊
喜歡：整潔度和員工素質
不喜歡：設施服務和住宿環境和硬體
Rooms looked nothing like what they showed. Old and outdated. Then to top it off the water in the showers goes from super hot to ice cold and then back to super hot to go ice cold again. Will not be stay here again.
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Lily

不喜歡：整潔度、員工素質和住宿環境和硬體
It felt stuffy indide the room, the toilet did not flush i called front desk to let them know but nothing happened and no one came to fix the issue, the air conditioner was not cold
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Jenene

喜歡：員工素質
於 2024 年 5 月住了 3 晚

8/10 不錯哦

Mark

The staff is helpful and the pool area was nice. The hot water was a bit temperamental in the shower. It ran hot too cold but in general, very happy.
於 2024 年 4 月住了 4 晚

10/10 有夠讚

Jessica

商務旅客, 團體旅遊
喜歡：整潔度、員工素質和設施服務
The pool is spectacular!! Staff is very friendly. Rooms are basic but clean & more than adequate. A great bargain & very pleasant stay!
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Liza

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Enjoyable stay
於 2024 年 4 月住了 3 晚

6/10 一般般

James

家庭旅遊
The location was great. The company should either invest to renovate or tear down the hotel. Aged and dated.
於 2024 年 4 月住了 2 晚

2/10 很糟糕

Dominique

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Upon arrival, I had to wait 45 minutes to see a desk receptionist to check in. One top of this, my shower water ran brown, causing me to shower at a nearby planet fitness.
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Letha

於 2024 年 4 月住了 2 晚

6/10 一般般

Shane

喜歡：整潔度、設施服務和住宿環境和硬體
Older rooms with a nice pool area
於 2024 年 3 月住了 5 晚

10/10 有夠讚

Yesay

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Ty
於 2024 年 4 月住了 4 晚

10/10 有夠讚

Briana

團體旅遊
喜歡：設施服務和住宿環境和硬體
Staff was so kind and accommodating. Rooms were very clean!
於 2024 年 4 月住了 4 晚

4/10 不太好

Miguel

團體旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
The room was dated. Was supposed to have a garden view but the view was to a wall. Felt like a jail cell. Lots of noise because it was next to staff storage facilities.
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Ryan

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property was exquisite and the pool wonderful. The bathroom could have had a face lift but overall it was great.
於 2024 年 4 月住了 3 晚

6/10 一般般

Paul

家庭旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
Ac was not performing as needed. 85 outside. Shower drain slow, inches of standing water when showering.
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Malcolm

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Scott

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great service
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Marsha

於 2024 年 4 月住了 1 晚

2/10 很糟糕

Lorena

不喜歡：整潔度和員工素質
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Susan

於 2024 年 4 月住了 2 晚

10/10 有夠讚

Trevor

喜歡：住宿環境和硬體
於 2024 年 4 月住了 1 晚

6/10 一般般

Jimmy

不喜歡：員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

6/10 一般般

Marielle

親子旅遊
喜歡：員工素質和設施服務
This place is a good clean place to stay. Large rooms. Great pool! Everytime we took showers though the steam from the shower would set off the smoke alarm. That was a bit annoying eventually after 10-15mins of beeping it stopped.
於 2024 年 2 月住了 3 晚

10/10 有夠讚

Sarah

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
The staff was great! So accommodating. Made everything nice and easy.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Alan

家庭旅遊
喜歡：整潔度、員工素質和設施服務
The heater in the room it was rattled and loud . It is hard to regulate the hat and cold water in the shawer.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

cecilia

喜歡：住宿環境和硬體
.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Robert

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Older style hotel. A bit dated and in need of some upgrades but it has a big beautiful pool that makes up for any deficiencies. Easy walk into downtown Palm Springs. We will be back
於 2024 年 3 月住了 10 晚

6/10 一般般

Belinda，Placentia

情侶出遊
不喜歡：設施服務
The place it’s a little too old fashioned.
於 2024 年 3 月住了 1 晚
Guest Services 於 2024年3月28日回覆
Thank you for taking the time to provide feedback regarding your recent stay; we value your feedback, and we use your feedback to continuously improve our Guest Experience. Thank you for staying with us, and we hope to see you soon at the Days Inn by Wyndham in Palm Springs, CA.

10/10 有夠讚

Elke

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was wonderful, this is my 2nd year there over spring brake, I will be back next year.
於 2024 年 3 月住了 2 晚
Guest Services 於 2024年3月28日回覆
Thank you for taking the time to provide feedback regarding your recent stay; we value your feedback, and we use your feedback to continuously improve our Guest Experience. Thank you for staying with us, and we hope to see you soon at the Days Inn by Wyndham in Palm Springs, CA.

10/10 有夠讚

Martin，South Gate

喜歡：整潔度、員工素質和住宿環境和硬體
Friendly staff
於 2024 年 3 月住了 1 晚
Guest Services 於 2024年3月28日回覆
Thank you for taking the time to provide feedback regarding your recent stay; we value your feedback, and we use your feedback to continuously improve our Guest Experience. Thank you for staying with us, and we hope to see you soon at the Days Inn by Wyndham in Palm Springs, CA.

4/10 不太好

mary

情侶出遊
不喜歡：整潔度、設施服務和住宿環境和硬體
It's a cool old property but the rooms need to be updated. New carpeting is badly needed. The price was reasonable. Terrible lobby - it could easily be made more presentable by removing the childlike decorations, add some plants, not have 7/11 type refrigerated beverages in view, for example.
於 2024 年 3 月住了 1 晚
Guest Services 於 2024年3月28日回覆
Thank you for taking the time to provide feedback regarding your recent stay; we value your feedback, and we use your feedback to continuously improve our Guest Experience. Thank you for staying with us, and we hope to see you soon at the Days Inn by Wyndham in Palm Springs, CA.

10/10 有夠讚

reyna，Lake Elsinore

於 2024 年 3 月住了 1 晚

6/10 一般般

Joan

喜歡：整潔度和員工素質
於 2024 年 3 月住了 1 晚
Guest Services 於 2024年3月28日回覆
Thank you for taking the time to provide feedback regarding your recent stay; we value your feedback, and we use your feedback to continuously improve our Guest Experience. Thank you for staying with us, and we hope to see you soon at the Days Inn by Wyndham in Palm Springs, CA.

4/10 不太好

Kenneth，Henderson

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
This is the worst Days Inn I have ever seen. a run down, dirty, dark and smelly.
於 2024 年 3 月住了 1 晚
Guest Services 於 2024年3月24日回覆
Hi Kenneth, this is certainly not the experience we want for our Guests. Thank you for your feedback. Guest Services

2/10 很糟糕

James

家庭旅遊
喜歡：整潔度
不喜歡：員工素質、設施服務和住宿環境和硬體
The door keys didn't work. They put us in the older back units, first on the 2nd floor. key didn't work. Went to the office. got a new key, but for a unit on the 1st floor elsewhere. So had to carry luggage down the stairs. Key didn't work. Called the office and after a wait someone came to help. After many attempts, the key worked. The said the door locks are very old and very sensitive and didn't seem to care about the problem. Taking to take 5-10 attempts to get a door open is inexcusable.
於 2024 年 3 月住了 1 晚
Guest Services 於 2024年3月21日回覆
Thank you for taking the time to provide feedback regarding your recent stay; we value your feedback, and we use your feedback to continuously improve our Guest Experience. Thank you for staying with us, and we hope to see you soon at the Days Inn by Wyndham in Palm Springs, CA.

8/10 不錯哦

R Scott

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Guest Services 於 2024年3月22日回覆
Thank you for taking the time to provide feedback regarding your recent stay; we value your feedback, and we use your feedback to continuously improve our Guest Experience. Thank you for staying with us, and we hope to see you soon at the Days Inn by Wyndham in Palm Springs, CA.

2/10 很糟糕

Guillermo

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Dirty, very dirty and smelly. The tub clogged and could not take a shower the night we arrived. The washbasin clogged also. Even the toilet clogged. Las day they did not make the room so when we arrived that night lobby was closed and had no towels to take a shower. They said they would give a discount buy never came.
Erin 於 2024年3月14日回覆
Hi Mr. Maldonado,I am sorry to hear about your recent stay with us and wish I had been there to speak directly to you regarding this issue in hopes of turning the situation around. I assure you this is not our typical behavior. We have reduced your entire stay by 25% in hopes of you giving us another try on your next visit to Palm Springs,where I assure you will have a great stay.Please reach out to me directly if you have any questions, or need anything.