Separate tub and shower, free toiletries, hair dryer, bathrobes
Check availability

Reviews of W Osaka

5 out of 5
W Osaka
4-1-3 Minami Semba, Chuo-ku, Osaka, Osaka

Reviews

8.8

Excellent

Rating 10 - Excellent. 67 out of 98 reviews" "
Rating 8 - Good. 11 out of 98 reviews" "
Rating 6 - Okay. 12 out of 98 reviews" "
Rating 4 - Poor. 3 out of 98 reviews" "
Rating 2 - Terrible. 5 out of 98 reviews" "

9.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Nicole

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The individual that checked me in was unpleasant and didn’t really do a great job of informing me on the property to make my stay a comfortable one. The staff at Oh La La was wonderful every morning during breakfast and very attentive. The supporting staff was also very kind and helpful
Stayed 2 nights in May 2024

10/10 Excellent

Tamir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in May 2024

10/10 Excellent

Denise, Hampton

Traveled with family
There was a great vibe, busy and great music.
Stayed 3 nights in May 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice stay
Stayed 3 nights in May 2024

10/10 Excellent

Jet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

HAN WOOK

Liked: Cleanliness, staff & service, property conditions & facilities
hotel facility is excellent. staff communication is not perfect in English
Stayed 2 nights in Apr 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s expensive - I’ll just come right out and say it. But nice things cost money, and the W Osaka is definitely a nice thing. Chief among my needs when I travel, particularly with family, is a QUIET room. Comfortable beds are icing on the cake. We were on the 24th floor and had an incredible view. It was absolutely silent at night and if I had died in one of the beds I would have been okay with that. I made daily use of the pool and hot tub on the 4th floor (I swam every morning and then relaxed in the glorious hot tub). One suggestion - 0630 is - little late for a pool to open. I would have been there at 0530 if it were open. But 0600 is when it should open. It’s a little silly that they don’t throw in breakfast given what I paid, but even if they had I wouldn’t have eaten there - after all we were in OSAKA. Employees and staff were top notch - they let me check out a little late on my last day to accommodate my 6pm flight back to LA. I should also comment on the location. It is FANTASTIC. I’d initially booked a different, much cheaper hotel until upon further investigation I realized that this other hotel, while quite nice, was on the outskirts of the city. Certainly one thing you’re paying for at the W is its location in the heart of Osaka action. All in all, I will definitely return.
Stayed 4 nights in Mar 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When in Osaka..
I always had a pleasant stay at any W hotel. W Osaka continues that experience. From entering the spectacular decor to every encounter from the team members. A++++ The room is what you would expect. Clean, plenty of ammenties, and worth the price considering where youre staying at. I will definitely visit W Osaka again the next time I'm in Osaka. Thank you for your hospitality and service!
Stayed 1 night in Feb 2024

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Cassandra

Stayed 3 nights in Sep 2023

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel it has nightclub vibes (though its not nosotros) but if you are okay with that, everything is absolutly perfect. Breakfast, bedroom, staff, service. Great stay.
Stayed 4 nights in Jun 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
W for Weak Service
We booked the Fantastic room but they gave us the 8th floor, which floor to ceiling windows faces an office building around 9 meters away and workers can see everything inside our room. This is a very crowded hotel with 27 floors, can't believe we pay the same price as Four Seasons for such poor view on a low floor. The decor was nice and hip but service was the biggest disappointment of all, not the same level as other hotels charging same price 1. Staff seems very young and inexperienced. And many of them show an expression like they hate their job and don't want to deal with any hotel guests. 2. Couple times getting off a taxi at the entrance, there was no hotel staff to greet us and help us with bags 3. Room cleaning: phone cables were left hanging on the floor. We changed bedsheets once and at night we found blood stains on *fresh* sheets 4. Turndown service was always merely a bucket of ice, which always melted by the time we came back after dinner. Breakfast service: 1. chairs and tables were dirty, always one or two food scrap on table or stuck between gaps of leather chairs. 2. Disorganized staff. 3. Walking path is narrow and staff always walks before letting a guest pass. 4.We were led into the breakfast restaurant before a table was cleaned and ready. The staff made us awkwardly wait in the middle of everything while looking for a table for a few minutes. 5.breakfast ends at 10:30, chef took his own bowl out to get food for himself in front of guests
Stayed 5 nights in May 2023

10/10 Excellent

Michael

Stayed 3 nights in May 2023

4/10 Poor

Joaquin

Business traveler
Liked: Amenities, property conditions & facilities
Overpriced. I booked a room with a “fantastic view” advertised… not only did my check in had to wait for an hour but the room view was far from fantastic. Disappointing.
Stayed 1 night in Apr 2023

10/10 Excellent

Selwyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best ever
The team there are amazing. Breakfast was excellent for any diet, room was perfect. My daughter loved the views and setup. Thanks again WOsaka will definitely be staying there when we come back. Love from Australia. Selwyn
Stayed 5 nights in Apr 2023

6/10 Okay

Kayle

Stayed 1 night in Apr 2023

10/10 Excellent

Ming

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our time here and will be back again soon!
Stayed 4 nights in Apr 2023

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Osaka
Amazing hotel in a great location. Friendly and attentive staff, beautiful and clean room with a great view. Breakfast buffet was the absolute best.
Stayed 2 nights in Apr 2023

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, property conditions & facilities
This hotel was absolutely fabulous! We had a corner room with a fantastic view. We ate at their restaurants twice for brunch which was outstanding and once at Oh Lala that was delicious. I can not say enough good things about this hotel. Bravo W Osaka!
Stayed 2 nights in Mar 2023

10/10 Excellent

cordell

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Yeunsu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

HYUNJIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the 5 minute walk to two different subway stations and it's adjacent to the shopping street that stretches all the way to Dotonbori area. Lots of dining options and shopping and the room itself is very trendy and staff were very attentive

10/10 Excellent

Takashi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So hip and modern !

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2021

8/10 Good

Kenji

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
立地がよい。設備が新しく、デザインも洗練されている。 遊び心があるのはいいが、コンドームを備品に置くのはラブホテルっぽくて興ざめか。 その前に化粧水をおいていただきたい。
Stayed 1 night in Oct 2021

6/10 Okay

YUKI

Stayed 1 night in Apr 2024

10/10 Excellent

NIIZUMA

Business traveler
Liked: Amenities
良かったです
Stayed 2 nights in Apr 2024

10/10 Excellent

FERNANDO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2024

8/10 Good

Yusuke

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

PEI-YU

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
飯店有特色，整潔乾淨 生日還有小驚喜
Stayed 5 nights in Mar 2024

10/10 Excellent

Guillermo Villasenor

Súper bien
Stayed 1 night in Mar 2024

10/10 Excellent

MAYUMI

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
御堂筋に面して心斎橋のすぐそば。 何をするにもどこに行くにも便利ですが せっかくここに泊まるなら ホテルを遊び尽くしてください！
Stayed 1 night in Mar 2024

10/10 Excellent

?

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感もあり、ラグジュアリーな雰囲気がとても良かったです。
Stayed 1 night in Mar 2024

10/10 Excellent

EMIKO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とてもオシャレで、心地よい空間でした。 スタッフの方の対応が、素晴らしく！心温まる1日でした。 ラウンジが、素敵でした。 お食事が、快適に頂けました。 デザートが無かったのですが、別のレストランの品物を持って来て下さると嬉しいお心遣いに、感動致しました。 とても美味しかったです。また、泊まりたいです。
Stayed 1 night in Feb 2024

6/10 Okay

Atsushi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

hideki

Stayed 1 night in Dec 2023

10/10 Excellent

Junsang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Because it was a newly built building, it was very clean.
Stayed 2 nights in Dec 2023

8/10 Good

tomohiko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
一度行ってみたかったホテル。 すごく気持ちよく宿泊できました。
Stayed 1 night in Nov 2023

10/10 Excellent

LAU

Stayed 4 nights in Nov 2023

10/10 Excellent

WING FAI

Stayed 2 nights in Oct 2023

10/10 Excellent

Teresa de Jesus

Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

OHTAKI

Stayed 1 night in Nov 2023

10/10 Excellent

Jong Woo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. The pool and gym are great. The room is big with a nice bathtub
Stayed 1 night in Oct 2023

10/10 Excellent

Man Fai

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

yin ling

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Antonios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das W in Osaka
Fantastische Hotel-experience. Durchgestyltes Hotel mit wunderbarem Personal und tollen Frühstück. Bei den Cocktails ist bisschen Luft nach oben.
Stayed 4 nights in Aug 2023