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Reviews of The Singulari Hotel & Skyspa at Universal Studios Japan

4 out of 5
The Singulari Hotel & Skyspa at Universal Studios Japan
6-2-25 Shimaya, Konohana-ku, Osaka

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 1001 reviews" "
Rating 8 - Good. 303 out of 1001 reviews" "
Rating 6 - Okay. 87 out of 1001 reviews" "
Rating 4 - Poor. 29 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kayla

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved this hotel so much I really did. It was the best hotel we had in all of Japan but I can't give it 5 stars as I was attacked by another tourist during breakfast at this hotel so I can't give them full stars even though I really want to. I did nothing wrong and this crazy tourist harassed me two mornings in a row and on the second morning it got physical. The hotel did nothing to protect me. I did not feel safe at this hotel.
Stayed 3 nights in May 2024

10/10 Excellent

Stuti

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Arzu

Traveled with family
Disliked: Amenities
Hotel was ok rooms were tiny. Bed and pillows were uncomfortable. They wouldn't let us pay and have the buffet breakfast. No tea or coffee offered in the room which is disappointing for such a big hotel. Only good thing is location 5 mins from universal studios and right next door to train station.
Stayed 1 night in May 2024

10/10 Excellent

Yuka

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Lovely bath and nice bed
Stayed 2 nights in May 2024

10/10 Excellent

Myca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It' very convenient location lots of food options, toiletries in the hotel restock and in the room everyday. Very near train station.
Stayed 6 nights in Apr 2024

8/10 Good

Chak Sing

Stayed 1 night in Apr 2024

6/10 Okay

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Was close to walk to universal studios.
Stayed 2 nights in Apr 2024

8/10 Good

J

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
close to universal Studios, lots of restaurant.
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, location and staff. Spa was nice, check in and check out was a breeze. Love the heated toilet seat and the super strong pressure of the shower heads.
Stayed 2 nights in Apr 2024

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was not clean. Our bathroom had remnants from previous guests. The room furnishings were worn and threadbare. The heater — when on — created stinky air. The bathroom itself had a tipped floor. And it was made of a material we have never encountered before. Definitely not friendly to bare feet. The hotel did not supply a bathmat and gave us only two bath towels and two hand towels (one of which became our bathmat). The breakfast room was extremely crowded with an amusement-park-like line! The food was merely edible. The worst was the floor. My sneakers stuck and squeaked with every step. We bought 3 breakfasts and ate only one. The Starbucks nearby or even the 7-Eleven are better bets! Overall, it was among the worst hotels I have visited. There are many choices in the area. This one should be a last resort. Pricey for a Motel 6 experience.
Stayed 3 nights in Mar 2024

8/10 Good

Austin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely Japanese style accommodations. Smaller space, the King is actually two twins put together, but very clean with an amazing and helpful staff.
Stayed 3 nights in Mar 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Mi, Chicago

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Short easy walk to Universal Studios and City Walk. Next to the train station. Skyspa has beautiful view with four hot tubs indoor and outdoor. Nice breakfast with western and Japanese food options. A pleasant stay for a family visiting Universal Studios.
Stayed 2 nights in Mar 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms had very little storage. Comfortable but small.
Stayed 3 nights in Mar 2024

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!
Stayed 1 night in Mar 2024

10/10 Excellent

Weimin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa is the best!
Stayed 2 nights in Mar 2024

10/10 Excellent

Jose

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel location, their front door is just a few steps from subway and entrance to Universal Studios City Walk. I don’t know much about Japanese hotels, but I will say a lounge will be awesome.
Stayed 3 nights in Mar 2024

10/10 Excellent

Na

Stayed 1 night in Mar 2024

2/10 Terrible

Ziyi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kyle

Traveled with family
Liked: Staff & service, property conditions & facilities
Great place and very near to universal studios. The beds are low to the ground, so great for kids. The hotel staff were friendly and helpful, giving us directions for the trains and providing advice. I even lost my watch at one point and the front desk helped me find it! I would go back.
Stayed 9 nights in Jan 2024

10/10 Excellent

Genevieve, San Dimas

Stayed 1 night in Jan 2024

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is just outside the station and 2 minute walk to the front gate of universal. The room was a nice size and the price was great.
Stayed 2 nights in Jan 2024

6/10 Okay

Vanessa

Stayed 2 nights in Jan 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

4/10 Poor

Maria

Stayed 2 nights in Dec 2023

10/10 Excellent

Jocelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 1 night in Jan 2024

10/10 Excellent

J

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the Universal Studio. We knew the queue was long so we had breakfast buffet in the hotel. Shopping for souvenirs were all close by. Excellent hotel albeit small room size.
Stayed 2 nights in Dec 2023

10/10 Excellent

Zeylord

Stayed 2 nights in Dec 2023

10/10 Excellent

TIM BO

Stayed 2 nights in Dec 2023

10/10 Excellent

Gerasimos

Stayed 8 nights in Dec 2023

10/10 Excellent

Mayumi

Stayed 1 night in Dec 2023

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to USJ 2023
Amazing Location, just mins walk to USJ. Lots of food and amenities, Size of room very spacious. Excellent service by the front counter, Lots of facilities in the hotel.
Stayed 2 nights in Dec 2023

6/10 Okay

Carmel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient for Universal Studios
Stayed 3 nights in Dec 2023

10/10 Excellent

Syimir

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

6/10 Okay

David

Traveled with group
Disliked: Cleanliness
Very dirty, the rooms felt very low quality the carpet was very very dirty, couches In common areas are disgusting
Stayed 2 nights in Nov 2023

10/10 Excellent

Edgar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel!
Stayed 3 nights in Nov 2023

10/10 Excellent

Lily

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In Universal Walk and next to the train station. Universal Studios just 5 min walk. Lots of dining options including a Lawson and Family Mini mart. Great place to stay if you have kids. Hotel very clean with top floor bath spa (not a western spa). Would stay here again!

10/10 Excellent

Michelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location steps from the train station. Great service and the rooms are clean and comfortable.
Stayed 1 night in Nov 2023

10/10 Excellent

Rebekah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel specifically if you are going to universal!
Stayed 2 nights in Nov 2023

6/10 Okay

Sally

Stayed 3 nights in Nov 2023

2/10 Terrible

Wally

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Maria H.
Stayed 2 nights in Nov 2023

8/10 Good

Majed

Liked: Staff & service
Disliked: Property conditions & facilities
Very good location
Stayed 3 nights in Oct 2023

10/10 Excellent

Fay

Stayed 3 nights in Oct 2023

8/10 Good

Rosanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for USJ. Room was okay but slightly dated and beds were not the comfiest. We were in a corner view room and the noise from the window was loud, luckily we packed earphones. Breakfast is catered to an Asian audience rather than Western with lots of different choices. However, it gets really busy 5 mins after it opens so arrive early!
Stayed 2 nights in Oct 2023

8/10 Good

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Lupita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel blew me away with how nice everything was. The room was spacious and offered silky pajamas that were very comfortable. The amenities and laundry service they have are highly convenient. Finally, I cannot express how thankful I am for the staff member who helped me print out my tickets. Top of the line service! Thank you!
Stayed 2 nights in Oct 2023

8/10 Good

Dennis

Traveled with family and small children
Liked: Staff & service
Shopping and restaurants conveniently located. Staff was very helpful and efficient. Breakfast buffet was very good.
Stayed 3 nights in Oct 2023

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Great location if you're attending USJ for a few days. Large selection for breakfast.
Stayed 3 nights in Oct 2023

6/10 Okay

Tasia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Oct 2023