Where do I even begin. This “Hotel” has no front desk staff, so having our bags sent ahead was a total nightmare since they where undeliverable. Check-in is performed on a tablet that will likely not even be on the correct screen, so navigating it in a foreign language was a total joy. When we tried to address our baggage issue with the staff member via the tablet, we where essentially told we where SOL. There is only one small elevator serving the entire 10 floors, so hopefully you won’t be in a hurry. Getting up to the room and getting the key from the lock box was simple enough. The front door was clear glass, but only our suite was on the top floor. Getting inside, everything seemed ok until you start looking closely. Nothing over 6ft gets cleaned. I am an HVAC technician by trade and was absolutely disgusted with the state of any device that moved air. Every filter in the A/C units were completely clogged with a thick layer of dust, hair and every other nasty thing that floats in the air. I personally had to clean two of the units so that we could try and cool down our suite. The unit in the bathroom was likewise completely clogged up and initially struggled to do its job until I cleaned it as well. The washing machine looks clean until you open the fabric softener tray or go to clean the lint trap bag and everyone’s clothes smelt worse after washing. The walls where dirty. The linens where stained and blankets had hair and debris all over them. The view was nice.