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Reviews of Hotel Nikko Osaka

4 out of 5
Hotel Nikko Osaka
1-3-3 Nishi-shinsaibashi, Chuo-ku, Osaka, Osaka-fu

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2051 out of 2999 reviews" "
Rating 8 - Good. 682 out of 2999 reviews" "
Rating 6 - Okay. 148 out of 2999 reviews" "
Rating 4 - Poor. 60 out of 2999 reviews" "
Rating 2 - Terrible. 58 out of 2999 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Giovanna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Hotel nikko definitely one of our favourite places by far in Osaka. It was close to everything easy access lots to do an exciting environment to be around.
Stayed 3 nights in Mar 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay and with easy access to the subway system. Can't recommend enough!
Stayed 4 nights in May 2024

10/10 Excellent

Pei Yi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely service by the staff at reception and concierge. We took the premium room so all is perfect there with renovated room. Need a bit of walk to namba but else everything is good.
Stayed 2 nights in May 2024

10/10 Excellent

ALDWIN, Grass Valley

Liked: Cleanliness, staff & service, property conditions & facilities
I wish they had a pool.
Stayed 9 nights in May 2024

10/10 Excellent

Ahmad Shafiee

Traveled with family
Liked: Staff & service
Staff very helpful
Stayed 6 nights in May 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2024

10/10 Excellent

Ray

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was top notch- very high class, clean and the staff is on top of all items! I would recommend to stay if your in Osaka- so much food and shopping at your hands, and subway station just downstairs; this is by far the best hotel we stayed at in Japan!
Stayed 5 nights in May 2024

10/10 Excellent

Anna Isobel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed here and had a wonderful experience. The hotel is centrally located, making it convenient for exploring the city. The rooms are clean and of a decent size, providing a comfortable stay. What truly stood out to me was the fantastic staff. They were friendly, helpful, and went above and beyond to ensure I had everything I needed. I highly recommend [Hotel Name] for anyone looking for a pleasant and hassle-free stay in the area.
Stayed 5 nights in May 2024

10/10 Excellent

Gabriela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! It’s in a great location near many shops and restaurants, plus there’s a subway station right under the hotel lobby which was super convenient! The room looks super luxurious and it was really spacious. The staff is also very friendly and helpful. We really enjoyed our stay here and would definitely stay here again!
Stayed 4 nights in May 2024

10/10 Excellent

Hui Zhi

Liked: Cleanliness, staff & service, amenities
Direct access to Shinsaibashi station. Room was clean, toiletries replenished everyday. Good shower head with strong pressure. Great view at the high floor
Stayed 5 nights in May 2024

10/10 Excellent

Todd, Antioch

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Easy access to shopping, dining and metro.
Stayed 3 nights in May 2024

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room upgrade was a brownie point. Wish I had more time to enjoy the room!
Stayed 1 night in May 2024

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel and the location was perfect. Walking distance to a lot of things with a subway station accessible from the hotel itself. Great restaurant options in the hotel and nearby. Staff were very friendly and helpful.
Stayed 6 nights in May 2024

8/10 Good

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d like how it close to everything, train stations, dining restaurant, shopping and just walking area to Dotonbori. Staffs are very helpful from the time arrived until the check out time! Only 1 complaint though:( bathroom smells like pee but other than that everrything was great!
Stayed 3 nights in May 2024

8/10 Good

Zhiwen

Liked: Cleanliness, staff & service, property conditions & facilities
Good service but the bedsheet is not always cleaned properly with stain on it.
Stayed 6 nights in May 2024

8/10 Good

Pornthep, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities
There is extra charge if you have layed check out.
Stayed 4 nights in May 2024

10/10 Excellent

Gilma, Corona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love it, I was there with my kids and they love it too
Stayed 3 nights in May 2024

10/10 Excellent

henry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Feels like as soon as you open the door to go out it’s there I would recommend this hotel to anyone that is going to Osaka.
Stayed 3 nights in May 2024

10/10 Excellent

Deloris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was one of my favorites that I have ever stayed in. The subway station being connected to the hotel was very convenient and easy to use. The hotel is also located within walking distance (right across the street) from hundreds of restaurants and shops including the famous Dotonbori street. Additionally all of the staff were very friendly, helpful, and attended to all of our needs. They also allow you to store your baggage before or after check in or check out so you can go explore the city before you check in or before leaving. Also the staff speak very good English! Overall a great experience!
Stayed 4 nights in May 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to shops and restaurants within walking distance. I loved the view of our room and loved the decor.
Stayed 1 night in May 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Only minor complaint is that with central air, the rooms got very warm. But the staff were very accommodating and provided us a fan for our room
Stayed 3 nights in May 2024

10/10 Excellent

Ka Hei

Stayed 2 nights in Apr 2024

10/10 Excellent

MITCHELL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 3 nights in May 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Tuan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place
Stayed 4 nights in Apr 2024

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always try to stay at this hotel when I’m in Osaka. Great location with a subway stop directly below. Staff is incredibly helpful and the rooms are large and very comfortable.
Stayed 2 nights in Apr 2024

10/10 Excellent

xiaochen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good,！
Stayed 7 nights in Apr 2024

4/10 Poor

kyung ju

Disliked: Cleanliness, property conditions & facilities
Our room smelled like smoke despite the air filter in our room. The shower water temperature rotated in between scalding hot and freezing cold. The room has not been renovated in over 40 years.
Stayed 2 nights in Apr 2024

8/10 Good

Wadeth, Arcata

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Hotel Nikko. The premium room was lovely. The bathroom was spacious and clean. The staff were extremely helpful. Would have liked to have stayed longer.
Stayed 1 night in Apr 2024

8/10 Good

li

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for shoppers, next street to Shinsabashi street and 5 minutes walk to Dontonbori
Stayed 2 nights in Apr 2024

10/10 Excellent

smile

Liked: Cleanliness
Stayed 4 nights in Apr 2024

10/10 Excellent

Paz

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient Location. I highly recommend this hotel. It’s decently priced yet conveniently located. It’s surrounded by shops and restaurants. The train station is directly underneath it, Dotonbori is a couple blocks away. The only thing is they did not let us check in when we arrived at 1p. We were told to come back at 3p. There’s restaurant on site for buffet breakfast with good amount of choices. The room is just enough for 3 ppl, considering most rooms in Japan could only fit 2 ppl. The bathroom looks a bit dated but not too bad and very clean (like everything else in Japan!).
Stayed 3 nights in Apr 2024

10/10 Excellent

Pilar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room, good selection of toiletries, and excellent Japanese breakfast.
Stayed 3 nights in Apr 2024

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location and close to train station.
Stayed 1 night in Apr 2024

8/10 Good

Kate

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our family stayed at the hotel for three days. The location is superb, which is just above all major subway lines. Shopping centers and restaurants are within 2-5 minute walking. We visited universal studio using subways. It was about 30 minutes. The staff were very friendly. Mr. Kenichiro Eto was extremely helpful and helped us book reservations for restaurants and beauty salon. The facility itself needs some upgrade. The room we stayed was a non-smoking room but we smell smoking in the room.
Stayed 3 nights in Apr 2024

10/10 Excellent

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location on top of metro and close enough to shopping district and attractions. Staff were so warm and welcoming. And breakfast was great for westerners. Room was spacious for Japan but didn’t have a smart tv which was surprising. However we were out most of the time so not needed but just surprised for such a tech focussed country. Highly recommend the hotel
Stayed 3 nights in Apr 2024

10/10 Excellent

Arjunaditya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing, close to everything. Walking distance to all shopping and food areas. Service from the staff was excellent and in room amenities were fantastic. Cannot fault it.
Stayed 4 nights in Apr 2024

10/10 Excellent

Sou

Stayed 3 nights in Apr 2024

8/10 Good

RUBENAIDA

Liked: Amenities
It was a very clean hotel. No noise heard from the next door. Will check this place again.
Stayed 2 nights in Apr 2024

8/10 Good

Rashmika

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room needs renovations. Very old and dated looking. The location is great and lobby and check in is nice but once you get off the elevator you see how old it is
Stayed 1 night in Apr 2024

10/10 Excellent

Maaz

Stayed 2 nights in Apr 2024

10/10 Excellent

Shohei

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Cleanness.
Stayed 1 night in Apr 2024

10/10 Excellent

Alexander

Liked: Cleanliness
Stayed 2 nights in Apr 2024

2/10 Terrible

HoLun

Stayed 2 nights in Apr 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a spacious (by Japanese standards), clean, comfortable room that was higher end than I was expecting. It is right in the middle of a higher end shopping district, as well. The train station is accessed through the lower floor, and you can walk to so many amazing things nearby. Loved my stay here.
Stayed 2 nights in Mar 2024

6/10 Okay

Peter, Laguna Niguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Property is a little dated - otherwise everything else is good.
Stayed 1 night in Mar 2024

10/10 Excellent

JENNIFER, indio

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in the heart of a shopping area. I will definitely stay again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Danna

Stayed 4 nights in Apr 2024

10/10 Excellent

Nhivan

Liked: Amenities
I read in one of the reviews that the bathroom smelled like urine. It was too late for me to change hotel. When I got to our room and our kids room; what I read about was untrue. The rooms were super clean and we appreciate being on the 25th floor. Love my stay at the hotel. I would stay there again.
Stayed 3 nights in Apr 2024