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Reviews of Hotel Lantana Osaka

3 out of 5
Hotel Lantana Osaka
1-8-5 Shinkitano, Yodogawa-ku, Osaka, Osaka

Reviews

8.8

Excellent

Rating 10 - Excellent. 75 out of 142 reviews" "
Rating 8 - Good. 52 out of 142 reviews" "
Rating 6 - Okay. 10 out of 142 reviews" "
Rating 4 - Poor. 3 out of 142 reviews" "
Rating 2 - Terrible. 2 out of 142 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the hotel has some "interesting things" but im happy that theres a lot of convenient dining options
Stayed 4 nights in May 2024

6/10 Okay

Aerilyn

Traveled with partner
Liked: Cleanliness
Poor wifi, communication barrier as most of the staff cannot speak english. Maybe it just happened during our stay? Tv channel very limited. Check out timing was too early. Would be great if the check out time is 11am (just like other hotels) Quite inaccessible. Overall, wont stay here again.
Stayed 4 nights in May 2024

10/10 Excellent

Samuel, Warminster

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff only have very basic English. it is locate in “Love” hotel district but I did not know any difference compare to other hotel. I will stay at Hotel Lantana Osaka again
Stayed 7 nights in Mar 2024
Response from ホテルランタナ大阪 on 2024/4/3
Thank you very much for choosing our hotel.We are very sorry for the inconvenience you may have experienced because our night staff does not speak English, although our female staff members on duty during the daytime speak English.However, our non-English speaking staff will do their best to respond to your questions and requests.However, we are sorry to hear that you may have felt inconvenienced because of the unfavorable environment in the surrounding area.However, as you wrote, once you came and spent some time in the area, you may have found it to be a surprisingly normal area with no problems.The hotel is conveniently located just one stop away from Umeda, the center of Osaka, so please stop by again if you are ever in the area. All of us at the hotel look forward to serving you.

10/10 Excellent

Dallas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Always helpful. Room was clean. Surrounding area full of shopping and train station a few minutes away. Family Mart around the corner. We extended our stay. This property is just right and recommended. Ms. Miyuki at front desk is always helpful. She is fluent in both Japanese and English. Cleaning staff very polite and helpful.
Stayed 3 nights in Mar 2024
Response from ホテルランタナ大阪 on 2024/4/3
Thank you very much for choosing our hotel.Thank you for your appreciation of our female staff.We are sorry for any inconvenience caused by our staff's lack of English skills during the night when she is not available, but we do our best to respond to your questions and requests.There are various convenience stores and Don Quijote stores near the hotel, and the nearest station, Hankyu Juso Station, is a 5-minute walk away.There are numerous cafes and restaurants around the station, and it is only one stop away from Umeda, from where you can move freely, making it a very convenient location.We are only one stop away from Umeda, the center of Osaka, making it a convenient place to use, so please stop by again when you are in the area.All of us at the hotel look forward to serving you.

10/10 Excellent

Jonathan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Staff, Close To Nightlife
From the moment I called them on the phone I could tell that the staff was incredibly friendly, and were able to assist me in English, which I appreciated. Hotel was a bit more tucked away than I was expecting, but it was within a short walking distance of tons of restaurants and the famous shopping streets of Juso. Highly recommend to other foreign tourists if you’re in Osaka.
Stayed 9 nights in Apr 2023
Response from Lantana Osaka on 2023/5/13
Thank you very much for choosing our hotel.Although we do not have English-speaking staff on duty every day, we do have English-speaking staff on duty during the daytime, and we hope that you were satisfied with our service this time.As you wrote, it is a 5-minute walk from the nearest station, Hankyu Juso Station.It may be a little confusing at first because you need to turn down the street several times, but there are many cafes and restaurants around the station, as well as a shopping district, so it is a very convenient location.The hotel is only one stop away from Umeda, the center of Osaka, making it a convenient place to stay, so please stop by again if you are ever in the area. All of us at the hotel look forward to serving you.

10/10 Excellent

weijie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Walking distance from Juso station and there are nearby bus stops to alot of places. Family mart, 7-11 and a big donki nearby.. so convenient. The room is spacious and clean and quiet. I really enjoyed my stay.
Stayed 4 nights in Mar 2023
Response from Lantana Osaka on 2023/3/29
Thank you very much for using our hotel this time.As you wrote, it is a 5-minute walk to Hankyu Juso Station, the nearest station, and there are many cafes and restaurants around the station.There are various convenience stores and Don Quijote within a 1-2 minute walk from the hotel, so I think it's a very convenient location.I think that it is suitable for transportation because there are trains and buses nearby.We are conveniently located just one station away from Umeda, the center of Osaka. All the staff of the hotel look forward to welcoming you.

8/10 Good

Eloisa

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Takashi

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Not recommended for family stay.
Room was clean. Virtually no front desk service. Unsafe neighborhood. In middle of love hotels. Not recommended for family stay.
Stayed 4 nights in Nov 2022

10/10 Excellent

REI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & great location.
Stayed 2 nights in Apr 2021

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, staff friendly & place accessible to zhopping, restaurants, public transport, etc.
Stayed 7 nights in Dec 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Lantana, Osaka
Satisfied and would consider booking again next time.
Stayed 7 nights in Sep 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Guest Every Time.
The hotel is very clean and spacious, and the staff are courteous and kind. And the rates are very low and I like the location.
Stayed 1 night in Sep 2020

10/10 Excellent

Loretta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean & good location.
Stayed 8 nights in Sep 2020

10/10 Excellent

Loretta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lantana Hotel, Osaka, Japan
We had a wonderful experience with our stay re: cleanliness, professionalism and courteous conduct of staff, amenities and convenience of location. I highly recommend.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
They made my stay very comfortable. Staff very polite and professional. Hotel very clean.
Stayed 7 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Feb 2020

8/10 Good

Meredith, Osaka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room, exactly like the photos. Comfortable beds. Big bathroom/shower/bath. Nice view.
Stayed 5 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not professional
The hotel is in the middle of love hotel district. Pretty much all the neighboring hotels are love hotels. New clean hotel but really unorganized. I’ve checked in around 5pm, most of the rooms weren’t cleaned yet. There were bunch of guys scrambling to clean them. My room was upgraded due to that was the only room that was clean. Breakfast was a joke, 7:00-9:00. I went at 8:00. They’ve run out of everything even coffee. Check out is at 10:00, most other hotels I’ve stayed are 11:00.
Stayed 2 nights in Oct 2018
Response from Hotel Lantana Osaka on 2018/11/1
We recently stayed at Hotel Lantana Osaka, Thank you very much. I am very sorry to have shown your unfortunate place. We will continue to devote our staff together so that we can comfortably use it. It is a very selfish wish, but I would be pleased if you could consider using the hotel even when you come to Osaka again. Thank you for your valuable opinion during your busy occasion.

8/10 Good

Natascha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a motion detector in the entrance area which also got activated whenever you go to the toilet - also at night :( but overall it was a nice business hotel with lots of space in the Kingsize room and an ebjoyable stay.
Stayed 4 nights in May 2024

10/10 Excellent

Keito

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
グッド
Stayed 1 night in May 2024

8/10 Good

seiji

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
部屋は比較的に広く、バスタブが大きくて良いです。金額も周辺に比べリーズナブルでgood。
Stayed 1 night in May 2024

10/10 Excellent

絵理

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Mao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Hiromi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Yuta

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
スタッフも親切に対応しくれて車の駐車もできお値段も安いのに綺麗で風呂トイレ別なのでとても良かったです。また利用したいです。
Stayed 2 nights in Mar 2024
Response from ホテルランタナ大阪 on 2024/3/30
この度は当ホテルをご利用頂き、誠にありがとうございます。今回ご利用頂いたダブルルームは全室、バス、トイレ、洗面所、が独立した3点セパレートタイプのお部屋となっており、今回の滞在でご満足いくお時間をお過ごし頂けていたのであれば幸いです。駐車場は収容台数が10台と少なくなっているので、事前にご予約頂いたほうが確実ではありますが、今回ご利用頂けたとの事で良かったです。繁忙期や週末金土等はやはり少し高めの価格設定にはなってしまうものの平日であれば比較的リーズナブルなお値段でお部屋のほうを提供出来ていると思います。大阪の中心部である梅田まで一駅という立地の良さもあり、利用には便利な場所だと思いますので、お近くへお出かけの折には、是非またお立ち寄りくださいませ。当ホテル従業員一同、心よりお待ち申し上げております。

8/10 Good

aw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
安くて綺麗で快適に過ごせました
Stayed 1 night in Mar 2024
Response from ホテルランタナ大阪 on 2024/3/30
この度は当ホテルをご利用頂き、誠にありがとうございます。今回ご利用頂いたシングルルームに関してはユニットバス形式のお部屋となっている為、他のセパレートタイプのお部屋に比べると少しバスルーム周りが窮屈だったかもしれませんが、今回の滞在中、ご満足いくお時間をお過ごし頂けていたのであれば幸いです。大阪の中心部である梅田まで一駅という立地の良さもあり、利用には便利な場所だと思いますので、お近くへお出かけの折には、是非またお立ち寄りくださいませ。当ホテル従業員一同、心よりお待ち申し上げております。

10/10 Excellent

???

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

ゆみこ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

???

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
アメニティが充実していました。物を棚があると良かったです。特にベッドの頭元にそういう場所があると良かったです。
Stayed 1 night in Feb 2024
Response from ホテルランタナ大阪 on 2024/2/13
この度は当ホテルをご利用頂き、誠にありがとうございます。アメニティは各種最低限の物をご用意させて頂いておりますが、今回の滞在でご満足頂けていたのであれば幸いです。いわゆるキャビネットだったり、枕元に物を置く為のスペースだったりをご希望する声は数多く頂いておりますので、今後の検討材料とさせて頂きます。大阪の中心部である梅田まで一駅という立地の良さもあり、利用には便利な場所だと思いますので、お近くへお出かけの折には、是非またお立ち寄りくださいませ。当ホテル従業員一同、心よりお待ち申し上げております。

6/10 Okay

Risa

Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

BYEONGJU

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
매일매다 수건 챙겨주기고, 친절하게 인사해주시는 가장 기본적인 부분이 저는 좋았던것 같아요. 일반 숙박업체보다 저렴하게 청결한 곳에서 편히 쉬어 갑니다.
Stayed 4 nights in Feb 2024
Response from Lantana Osaka on 2024/2/10
저희 호텔을 이용해 주셔서 대단히 감사합니다.목욕 타월, 칫솔 등 각종 어메니티에 관해서는 매일 아침 새로운 것을 준비해 드리고 있으니 그 점에 만족하셨다면 다행입니다.한편, 현재 무료 청소일이 월, 금 이틀만인 점 대단히 죄송스럽게 생각합니다.손님이 출입하실 때 말씀드리게 되어 있으며, 이 점도 함께 평가해 주시면 감사하겠습니다.오사카의 중심부인 우메다까지 한 정거장이라는 좋은 위치도 있어 이용하기 편리한 곳이라고 생각하기 때문에, 근처로 외출하실 때 꼭 다시 한 번 들러 주시기 바랍니다.저희 호텔 직원 일동은 진심으로 기다리고 있겠습니다.

10/10 Excellent

YOSHIE

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

ケン

Stayed 1 night in Dec 2023

10/10 Excellent

MANAMI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

マサユキ

Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

??

Stayed 1 night in Dec 2023

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

OKADA

Stayed 1 night in Nov 2023

6/10 Okay

DAIJU

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

のりこ

Liked: Cleanliness, staff & service, property conditions & facilities
2回目利用です。 従業員の方がとても親切です。
Stayed 1 night in Sep 2023
Response from ホテルランタナ大阪 on 2023/9/13
度々当ホテルをご利用頂き、誠にありがとうございます。スタッフの対応のほうを評価して頂きありがとうございます。最寄り駅である阪急十三駅まで徒歩約5分、駅周辺には多数のカフェや飲食店。ホテルの近隣、徒歩13分圏内には各種コンビニやドン・キホーテがあるなど、何かと便利な場所だと思います。大阪の中心部である梅田まで一駅という立地の良さもあり、利用には便利な場所だと思いますので、お近くへお出かけの折には、是非またお立ち寄りくださいませ。当ホテル従業員一同、心よりお待ち申し上げております。

10/10 Excellent

Shizuka

Stayed 1 night in Aug 2023

8/10 Good

Motonori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
十三は電車の利便性も良くかつすぐ商店街もあり駅から遠くない場所にあるので飲食、買い物など困りません。アダルトホテル街の中にあるので多少気になりますが、コンビニやファストフードも側にあるので連泊も良いかと思います
Stayed 2 nights in Aug 2023
Response from ホテルランタナ大阪 on 2023/8/29
この度は当ホテルをご利用頂き、誠にありがとうございます。最寄り駅である阪急十三駅まで徒歩5分、駅周辺にはカフェや飲食店が多数あり、ホテルの近隣には各種コンビニやドン・キホーテがあるなど、何かと便利な場所だと思います。周辺環境が決して芳しいとは言えない場所の為、何かと煩わしく感じる事もあったかと思いますが、場所としては、大阪の中心部である梅田まで一駅という立地の良さもあり、利用には便利な場所だと思いますので、お近くへお出かけの折には、是非またお立ち寄りくださいませ。当ホテル従業員一同、心よりお待ち申し上げております。

8/10 Good

Akihiro

Liked: Staff & service
Disliked: Cleanliness
全体的には問題無かったですが、トイレの清掃に不十分さを感じました。
Stayed 1 night in Jul 2023
Response from ホテルランタナ大阪 on 2023/7/7
この度は当ホテルをご利用頂き、誠にありがとうございます。今回トイレの清掃のほうに問題があったとの事で、大変申し訳ない限りです。清掃後、清掃自体に問題が無いかチェックをする事にもなっているのですが、そちらのほうでも見落としがあったようで、申し訳ない限りです。今後このような事が無いように清掃の方も徹底致しますので、もし今後再びご来館頂ける機会に恵まれましたら、場所としては大阪の中心部である梅田まで一駅という立地の良さもあり、利用には便利な場所だと思いますので、お近くへお出かけの折には、是非またお立ち寄りくださいませ。当ホテル従業員一同、心よりお待ち申し上げております。

10/10 Excellent

リエ

Liked: Cleanliness, staff & service, property conditions & facilities
駅から近くて移動しやすかった。ラブホテルに囲まれていることが気になるが、食べる場所に困らないくらい飲食店やコンビニがあり便利だった。 室内はお風呂、トイレ別できれいで気持ちよく過ごせました!
Stayed 2 nights in Jun 2023
Response from ホテルランタナ大阪 on 2023/7/3
この度は当ホテルをご利用頂き、誠にありがとうございます。当ホテルの設計上、シングルルームと一部のツインルームはユニットバス形式なっているのですが、他のお部屋は全てバス、トイレ、洗面所、が独立した3点セパレートタイプとなっており、その点を評価して頂きありがとうございます。最寄り駅である阪急十三駅まで徒歩5分、駅周辺にはカフェや飲食店が多数あり、ホテル近辺にも各種コンビニやドン・キホーテが御座いますので、何かと便利な場所だったと思います。周辺環境に関しては決して芳しいとは言えない場所の為、何かと煩わしい思いもしたかと思いますので、心苦しい限りです。大阪の中心部である梅田まで一駅という立地の良さもあり、利用には便利な場所だと思いますので、お近くへお出かけの折には、是非またお立ち寄りくださいませ。当ホテル従業員一同、心よりお待ち申し上げております。

10/10 Excellent

Arisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Dorit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023

10/10 Excellent

あやな

Stayed 1 night in Apr 2023

10/10 Excellent

Mami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方、とても親切でした。お部屋もキレイで過ごしやすかったです。
Stayed 6 nights in Mar 2023
Response from ホテルランタナ大阪 on 2023/4/19
この度は当ホテルをご利用頂き、誠にありがとうございます。お部屋やスタッフに関しても評価して頂きありがとうございます。建物自体がまだ2018年オープンの比較的新しい建物なので、まだまだ綺麗な状態を保てていると思います。場所としては、大阪の中心部である梅田まで一駅という立地の良さもあり、利用には便利な場所だと思いますので、お近くへお出かけの折には、是非またお立ち寄りくださいませ。当ホテル従業員一同、心よりお待ち申し上げております。

10/10 Excellent

ユタカ

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
トイレと洗面所が別で良かった。
Stayed 1 night in Mar 2023
Response from ランタナ大阪 on 2023/4/1
この度は当ホテルをご利用頂き、誠にありがとうございます。今回ご利用頂いたエコノミー4人部屋は全室、バス、トイレ、洗面所、が独立した3点セパレートタイプとなっており、その点を評価して頂きありがとうございます。当ホテルの場合、シングルルーム、週末部屋が無い時に利用して頂く事になる一部のツインルーム、これらの部屋以外は全てセパレートタイプとなっておりますので、今後再びご来館頂ける機会に恵まれましたら参考にして頂ければ幸いです。大阪の中心部である梅田まで一駅という立地の良さもあり、 利用には便利な場所だと思いますので、お近くへお出かけの折には、是非またお立ち寄りくださいませ。当ホテル従業員一同、心よりお待ち申し上げております。