First night was ok, Saturday morning we ants In two places in our room. I was told the ants would be taken care off. As soon as I back to our around 7:00 pm and found out nothing was done. I spoke with the front desk people and the general manager and put calls in the Rosen shingle creek and Rosen pointe Orland. The manager and front desk did everything could and they got us a room at the Rosen shingle creek for the rest of our stay and kept the same price we paid. The staff and manager were great in getting our problem resolved.