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Reviews of Victoria Hotel Naha

2.5 out of 5
Victoria Hotel Naha
Wakasa 2-2-12, Naha, Okinawa

Reviews

7.6

Good

Rating 10 - Excellent. 60 out of 268 reviews" "
Rating 8 - Good. 105 out of 268 reviews" "
Rating 6 - Okay. 84 out of 268 reviews" "
Rating 4 - Poor. 14 out of 268 reviews" "
Rating 2 - Terrible. 5 out of 268 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Shen Chin

Liked: Staff & service
Disliked: Room comfort
Convenient location but not senior citizen frenly
While conveniently located, the hotel is a bit old. Also toilets are not senior citizen friendly and dangerous for old folks (need to step up/down when getting in/out). Mattresses are hard and not comfortable.
Stayed 5 nights in Feb 2024

6/10 Okay

Yuto

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Naoyuki

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
the bed is too hard to sleep
Stayed 2 nights in Apr 2023

10/10 Excellent

Alicia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff
The staff were amazing and So helpful with extending our check out, holding our bags and calling us a taxi. Thank you so much for everything
Stayed 3 nights in Apr 2023

4/10 Poor

VIRGINIA

Stayed 4 nights in Mar 2023

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2022

10/10 Excellent

FELIPEFRANCI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Location & Staff
First time in Okinawa, this hotel is very well located, close to major city spots and public transportation; also, the staff is very friendly and tried their best to communicate in English. Loved it!
Stayed 6 nights in Dec 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Affordable but teeny tiny rooms and bathroom (even compared to the other Japanese hotels we stayed in for our 20 day trip). AC only comes on when you put the key in so our room got very hot each time we left and took awhile to cool down (it was August). Location looked better on a map than in person but was only 15 minute walk to most things. Would stay again if significantly less expensive but would look for further options if available, especially closer to the monorail.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2018

10/10 Excellent

Travis, Yokosuka japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. No problems
Stayed 4 nights in Jun 2018

6/10 Okay

vivian, hong kong

Disliked: Property conditions & facilities, room comfort
The room is much smaller than expected, but it's clean.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel is Ok for the price. Rooms are old, need rennovation. Staff is friendly and speaks english. Ok for a short stay but there are better options in the area.
Stayed 2 nights in May 2018

4/10 Poor

Tam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice location, and great people
it was a nice experience overall. I could go almost everywhere by walking. Taxi were not super expensive from the hotel to any directions.
Stayed 10 nights in Jul 2017
Response from Victoria Hotel, Front Desk on 2017/7/27
Thank u very much for your stay. its our great pleasure to serve you.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bare minimum.
Air conditioner didn't work. Refrigerater didn't work. No plastic bag for dirty laundry. No breakfast included. No laptop rental.
Stayed 2 nights in Jun 2017

8/10 Good

Eamon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to tourist areas
Close to Kokusai Street, the port, and the beach. Super convenient location.

10/10 Excellent

Kober

Liked: Cleanliness, staff & service, room comfort
Convenient
Affordable, friendly, clean, neat & close to a monorail station.

6/10 Okay

Chris Pui Sze

Liked: Cleanliness, staff & service
Disliked: Room comfort
Typical small room, bed was super uncomfortable.

8/10 Good

Yu Fang

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務人員親切 隔壁就有便利商店 離波上宮很近 離國際通步行也只需要15～20分 離單軌。公車站也很近 只不過有一段去市區的街道好像是聲色場所 不要太晚出門或是繞路一下比較安全
Stayed 4 nights in May 2024

10/10 Excellent

jp

Liked: Cleanliness
Stayed 3 nights in May 2024

8/10 Good

あい

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
二段ベッドで子どもたちが喜んでました！
Stayed 1 night in Apr 2024

8/10 Good

MAMIKO

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

6/10 Okay

ミドリ

Stayed 3 nights in Mar 2024

10/10 Excellent

TOMOKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

???

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

2/10 Terrible

マオ

Stayed 2 nights in Feb 2024

10/10 Excellent

SHUNICHI, Kumagaya

Traveled with family and small children
Liked: Cleanliness, staff & service
隣にコンビニエンスストアーがあり、周辺には様々なレストラン、飲み屋などがあり非常に便利な立地。 スタッフのほとんどが外国人であるが、丁寧な日本語を話し、不快感などは一切なかった。 特にバングラディシュから来たというフロントマンは、丁寧でした。 Wi-Fiが弱いので動画などを見るには不向き。 駐車場は5台分しか確保してないので、周囲のコインパーキングを利用。 駐車料金は、一番近いところで12時間で550円、150ｍほど離れたところには、24時間700円もある。 観光で沖縄を訪れるなら快適なホテルです。
Stayed 4 nights in Feb 2024

8/10 Good

satoshi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
外国の方のスタッフですが、とても丁寧なサービスです。
Stayed 1 night in Feb 2024

6/10 Okay

MATSUMOTO

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
シャワートイレにして欲しい
Stayed 1 night in Jan 2024

8/10 Good

ちえ

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋はとても綺麗で広いです
Stayed 2 nights in Dec 2023

8/10 Good

Chihiro

Traveled with family and small children
Liked: Amenities
専用駐車場はとても少なく、コインパーキングを利用し宿泊しました。 すぐ近くにはコンビニや居酒屋もあり良かったです！ お部屋はシンプルな作りでしたが、良かったと思います。子連れに嬉しい滑り台やおもちゃが少しあるお部屋にしたので子どもたちは楽しめたようでした！ありがとうございました。
Stayed 1 night in Jan 2024

8/10 Good

Rie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

HATSUMI

Liked: Staff & service
お風呂場のカーテンのカビが掃除されてないのがとっても気になりました。
Stayed 2 nights in Nov 2023

8/10 Good

RYOUSUKE

Stayed 3 nights in Nov 2023

6/10 Okay

masaki

Traveled with family and small children
Liked: Staff & service
専用駐車場がもう少しあればと思いました。
Stayed 3 nights in Nov 2023

8/10 Good

Masaki

Stayed 1 night in Nov 2023

8/10 Good

Jens, hamburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich habe mich im Victoria sehr wohl gefühlt. Das Personal ist freundlich und sehr hilfsbereit. Das Zimmer war sehr sauber. Sogar sehr geräumig. Mit guten Ablagemöglichkeiten. Das Internet funktionierte immer und war recht schnell. Das Hotel liegt beinahe direkt am Fukushūen Garden, nur 3 min zu Fuß, und auch in der fußläufigen Nähe (ca. 15 min) ist die Kokusai dori, die Einkaufsmeile von Naha.
Stayed 6 nights in Nov 2023

10/10 Excellent

HARUHIKO

Liked: Cleanliness
Stayed 1 night in Nov 2023

6/10 Okay

Sei

Business traveler
Liked: Staff & service
スタッフがみんな親切です。コスパ的には良いホテルです。部屋にゴキブリが出てましたが、部屋は汚くないです。一人旅や宿泊費抑えたい人にはいいと思います。
Stayed 2 nights in Oct 2023

10/10 Excellent

RANKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
丁寧な案内ありがとう！
ホテルの場所がわからず、あたふたしてしまったのですが、電話で丁寧に案内していただきました。本当にありがとうございました
Stayed 1 night in Oct 2023

10/10 Excellent

Rena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Rei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Riho

Stayed 3 nights in Sep 2023

6/10 Okay

???

Traveled with family and small children
Disliked: Property conditions & facilities
ファミリールームに宿泊。2段ベッドに子ども達は、大喜び。部屋の広さや立地などには、満足。ベッドがとてもかたかったことが残念でした。
Stayed 1 night in Aug 2023

6/10 Okay

hsiaofan

Traveled with family
Liked: Cleanliness, staff & service
四人房沒有圖片看起來那麼大，其實很小
Stayed 2 nights in Aug 2023

8/10 Good

saki

Traveled with group
Liked: Cleanliness, staff & service, amenities
設備アメニティは少ないですが安さと従業員さんの接客は良かったです。
Stayed 1 night in Aug 2023