Exterior

Reviews of Holiday Inn Express & Suites Oakhurst - Yosemite Park Area, an IHG Hotel

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 435 out of 637 reviews" "
Rating 8 - Good. 122 out of 637 reviews" "
Rating 6 - Okay. 32 out of 637 reviews" "
Rating 4 - Poor. 32 out of 637 reviews" "
Rating 2 - Terrible. 16 out of 637 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Farhad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good, staff were great, room was clean and large and comfortable
Stayed 4 nights in May 2024

10/10 Excellent

Andre

Stayed 1 night in May 2024

10/10 Excellent

THUNGAMANI

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in May 2024
Response from Front Desk on 2024/5/20
Thank you for leaving a review, we appreciate your feedback.

10/10 Excellent

Bedabrata

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice n comfortable
Stayed 1 night in May 2024
Response from Front Desk on 2024/5/20
Thank you for leaving a review, we appreciate your feedback.

8/10 Good

Jana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay for being close to Yosemite. It was reasonably priced. The beds were comfortable but a little soft. The breakfast arrangement was very nice but I wish they had a plant-based unsweetened milk option. I also wish they would avoid single use plastic. It was easy to walk to Denny’s for a quick dinner and we really enjoyed the Oakhurst Grill further away. Parking later at night had to be further away.
Stayed 3 nights in May 2024
Response from Front Desk on 2024/5/18
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well maintained, coffee maker, fridge, microwave, nice shower, free breakfast. This place was great.
Stayed 2 nights in May 2024
Response from Front Desk on 2024/5/18
Thank you for leaving a review we appreciate your feedback.

10/10 Excellent

Evan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My bag was late getting to Fresno and they had to send it up to the motel. Staff was courteous and when the bag did arrive they brought it to my room even though it was midnight. I appreciate them getting it to me.
Stayed 2 nights in Apr 2024
Response from Front Desk on 2024/5/8
Thank you for leaving a review, we appreciate your feedback.

8/10 Good

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Front Desk on 2024/5/8
Thank you for leaving a review, we appreciate your feedback.

10/10 Excellent

Vali

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and clean and the beds were super comfortable. Very friendly staff.
Stayed 2 nights in Apr 2024
Response from Front Desk on 2024/4/29
Thank you for leaving a review, we appreciate your feedback.

8/10 Good

Ivan, Ventura

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing about this hotel is the pork meat they serve is WAY under cooked. My self and other guess wouldn't eat it please cook your meat and more breakfast choices please
Stayed 3 nights in Apr 2024
Response from Front Desk on 2024/4/26
Thank you for leaving a review, we appreciate your feedback!

8/10 Good

Andrew C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great! The only thing that was a bit off was on Saturday night - Sunday Morning there was a few guests having a party until 3AM
Stayed 2 nights in Apr 2024
Response from Front Desk on 2024/4/21
Thank you for leaving a review, we apologize for the inconvenience. Please let front desk know so they can take care of it for you if it ever happens again.

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and Breakfast.
Stayed 2 nights in Apr 2024
Response from Front Desk on 2024/4/21
Thank you for leaving a review, we appreciate your review.

10/10 Excellent

She

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Mar 2024
Response from Front Desk on 2024/4/14
Thank you for leaving a review, we appreciate your feedback.

8/10 Good

Lyla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, but was surprised to be charged for parking.
Stayed 1 night in Feb 2024
Response from Front Desk on 2024/4/9
Thank you for leaving a review, we appreciate your feedback.

4/10 Poor

Melanie

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not serviced even after I requested it. Our trash was not emptied, toiletries not refreshed, ice machine did not work, they up charged items I purchased for my kids and when I complained, they offered $50 credit. Very unfortunate experience.
Stayed 2 nights in Apr 2024
Response from Front Desk on 2024/4/8
Thank you for your review, we appreciate your feedback. We do apologize for the inconveniences you've experienced.

10/10 Excellent

Melody, Costa mesa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, clean and very well kept. Staff was super friendly and helpful with anything we asked or needed. Breakfast is convenient, the only thing is it is not catered to dietary restrictions..no dairy alternatives. Other than that it was a perfect stay!
Stayed 2 nights in Mar 2024
Response from wendy on 2024/3/31
Melody, thank you so much for taking the time to leave a review and giving us valuable feedback. It is difficult to provide food for all dietary restrictions but we do try to provide something for everyone. We will look into a non dairy alternative, I'm sure we can find something to fit our guests needs. I'm happy to see the rest of your stay was enjoyable, please come visit again!

6/10 Okay

soo, pomona

Stayed 1 night in Mar 2024
Response from Wendy on 2024/4/7
Soo,thank you for your review, we appreciate all feedback.

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful View!
Stayed 1 night in Mar 2024
Response from Front Desk on 2024/3/19
Thank you for leaving a review, we appreciate your feedback.

8/10 Good

tiejun

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024
Response from Front Desk on 2024/2/26
Thank you for leaving a review, we appreciate your feedback.

10/10 Excellent

Maria G.

Stayed 1 night in Feb 2024
Response from Front Desk on 2024/3/21
Thank you for leaving a review, we appreciate your feedback.

6/10 Okay

Manuel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Not so great changes!!
I’ve stayed here before with the family and our stays have always been great. On my recent stay of Jan 2024, while the hotel was clean as usual. They’ve made some changes that are overly greedy. Now the price for a stay has gone up a bit, but inflation is what it is I suppose. But they now charge an additional $10 a day for parking. This is silly, due to this being a rural area with a large parking lot, it’s self parking and in January, it was very empty. I’ve seen parking fees at other hotels, but that’s often in urban settings. Also, while they do include breakfast, it is no longer at the Hotel as it was in the past. There are 3 hotels owned by the same company in a row and they make all their guest go to the center hotel, as they explained it, “due to the season”. Which is because there are less guest so why operate 3 kitchens and have to set up and clean 3 dinings areas. The issue I had with this, was that it was very very crowded, due to guest from all 3 hotels being forced into one location. For the sake of saving money on staff to operate and clean 3 areas. Yet your price per stay has gone up and you now charge a $10 parking fee per night on top of that. 🤔
Stayed 1 night in Jan 2024
Response from Front Desk on 2024/2/22
Thank you for leaving a review, we appreciate your feedback.

10/10 Excellent

Sarwar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk on 2024/2/22
Thank you for leaving a review, we appreciate your feedback.

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk on 2024/2/22
Thank you for leaving a review, we appreciate your feedback.

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay for Yosemite trips
Everything was great at this hotel. I would highly recommend it as a choice near the Yosemite gateway. Breakfast great, Rooms clean and comfortable, but most importantly the staff was super helpful and friendly. Love this hotel.
Stayed 1 night in Jan 2024
Response from Front Desk on 2024/2/22
Thank you for leaving a review, we appreciate your feedback.

10/10 Excellent

Jorge, long beach

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Front Desk on 2024/2/22
Thank you for leaving a review, we appreciate your feedback.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Cleaning
The corners of where shower & floor meet in corners really needed better cleaning. Otherwise the bathroom was good.
Stayed 2 nights in Jan 2024
Response from Front Desk on 2024/2/22
Thank you for leaving a review, we appreciate your feedback.

10/10 Excellent

Leilani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was exceptionally clean and staff were respectful and friendly. Location is very convenient for returning or going to/from Yosemite. Would definitely stay here again next trip.
Stayed 1 night in Jan 2024
Response from Front Desk on 2024/2/22
Thank you for leaving a review, we appreciate your feedback.

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Dec 2023
Response from Front Desk on 2024/2/22
Thank you for leaving a review, we appreciate your feedback.

2/10 Terrible

Lidia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Front Desk on 2024/2/22
Thank you for leaving a review, we appreciate your feedback.

8/10 Good

Shuguang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good. But breakfast is not as good as other Holiday Day Inn Express in the nearby area.
Stayed 2 nights in Dec 2023
Response from Front Desk on 2024/2/22
Thank you for leaving a review, we appreciate your feedback.

10/10 Excellent

Jessica

Stayed 1 night in Dec 2023
Response from Front Desk on 2024/2/22
Thank you for leaving a review, we appreciate your feedback.

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

CESAR

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super clean. The staff was very friendly. The breakfast was excellent. Lots of things to choose from the breakfast menu.
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2023

6/10 Okay

Nhien

Response from Front Desk on 2024/2/22
Thank you for leaving a review, we appreciate your feedback.

10/10 Excellent

Supachai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with best breakfast we ever had.
Stayed 1 night in Nov 2023
Response from Front Desk on 2023/11/28
Thank you for leaving a review, we appreciate your feedback.

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great checkin by the host
Stayed 1 night in Nov 2023
Response from Front Desk on 2023/11/27
Thank you for leaving a review, we appreciate your review.

8/10 Good

Farheen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay for my family. The most convenient part was the availability of breakfast which was included in the booking. Thank you for making our stay a memorable one.
Stayed 2 nights in Sep 2023
Response from Front Desk on 2023/11/24
Thank you for leaving a review, we appreciate your feedback.

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be staying here again
Staff was very friendly and hotel was very clean and the price was very affordable. I would definitively stay there again.
Stayed 1 night in Nov 2023
Response from Front Desk on 2023/11/23
Thank you for leaving a review, we appreciate your feedback.

10/10 Excellent

Kelaina

Liked: Cleanliness, staff & service, property conditions & facilities
clean & nice staff
Stayed 1 night in Nov 2023
Response from Front Desk on 2023/11/14
Thank you for leaving a review, we appreciate your feedback.

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go to place to stay when visiting Yosemite National Park. Friendly and helpful staff. Clean and quiet rooms. Free breakfast is a plus.
Stayed 2 nights in Nov 2023
Response from Front Desk on 2023/11/13
Thank you for leaving a review, we appreciate your feedback.

10/10 Excellent

inna

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities
Nice front desk stuff. Melissa was very kin, accommodating and friendly. Thank you
Stayed 1 night in Nov 2023
Response from Front Desk on 2023/11/13
Thank you for leaving a review, we appreciate your feedback!

10/10 Excellent

Sri Chakradhar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very good, and the breakfast was amazing
Stayed 1 night in Nov 2023
Response from Front Desk on 2023/11/8
Thank you for leaving a review, we appreciate your feedback.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Wish the dog walk was a little better but can’t complain. Great clean hotel
Stayed 2 nights in Nov 2023
Response from Front Desk on 2023/11/7
Thank you for leaving a review, we appreciate your review.

8/10 Good

Curtis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good condition property, clean room and friendly staff. Quiet with no outside noise.
Response from Front Desk on 2023/11/7
Thank you for leaving a review, we really appreciate your feedback!

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One star deducted for $10 parking fee - not impressed. One deducted for only decaf coffee in room, and none could be found on request. One star back for assigning the room/floor we requested. Nice modern hotel with well furnished rooms, please rethink the parking fee.
Stayed 1 night in Nov 2023
Response from Front Desk on 2023/11/6
Thank you for leaving a review, we appreciate your feedback.

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was fine, but parking wasn’t included- nothing noted when making reservation. Guy at check-in didn’t seem to want to be there and didn’t care. Disappointing.
Stayed 1 night in Nov 2023
Response from Front Desk on 2023/11/6
Thank you for leaving a review, we appreciate your feedback.

10/10 Excellent

Ching

Stayed 1 night in Oct 2023
Response from Front Desk on 2023/11/20
Thank you for leaving a review, we appreciate your feedback.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Thank you for leaving a review, we appreciate your on 2023/10/30
Thank you for leaving a review, we appreciate your feedback.