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紐堡西點溫德姆速 8 飯店 - 近斯圖爾特機場的評分

2.5 out of 5
紐堡西點溫德姆速 8 飯店 - 近斯圖爾特機場
1287 Route 300, Newburgh, NY

評論

5.6
10 分，有夠讚；1002 則評論中有 154 則" "
8 分，不錯哦；1002 則評論中有 186 則" "
6 分，一般般；1002 則評論中有 195 則" "
4 分，不太好；1002 則評論中有 193 則" "
2 分，很糟糕；1002 則評論中有 274 則" "

5.4/10

整潔度

7.0/10

員工素質

5.4/10

設施服務

5.2/10

住宿環境和硬體

5.4/10

環保程度

評論

6/10 一般般

YING

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
於 2023 年 9 月住了 1 晚
casey 於 2023年10月3日回覆
Thank You for your feedback and we endeavor to be of good service.

6/10 一般般

真實旅客

於 2019 年 10 月住了 1 晚

2/10 很糟糕

Dudar

不喜歡：整潔度、員工素質和住宿環境和硬體
I'm writing a review for the first time I've never seen such a negative hotel in my life. Very dirty room very dirty around the hotel washing machine doesn't work for two months the hotel owner absolutely doesn't care about the worst hotel you can stay with. And I'm also waiting for the sixth day of my deposit.

2/10 很糟糕

Helen O'

情侶出遊, 商務旅客
不喜歡：設施服務
Bedbugs, odor, and sticky floors and table. The smell in the room was awful. Still scratching.
於 2024 年 5 月住了 1 晚

8/10 不錯哦

PB

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Margaret

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Michael Joseph

商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Selected the property in part because it advertised breakfast included. When I checked in, I asked what time breakfast would be in the morning. I was told that it would be between 6-9 am. When I went to reception in the morning, I was told that there was only coffee and tea. When I mentioned that I'd checked on breakfast when checking in, I was informed that breakfast was only included on weekends. The next day, I went for a cup of coffee. There was one air pot marked for coffee, and it was empty. I mentioned that there was no water tumbler in my room, and I was informed that I could take one of the paper cups located by the coffee air pot. The TV in my room wasn't working. The security was very questionable. The entry door to the wing where my room was located displayed a sign indicating that the door was locked 24 hours per day and that guests should use their key card to enter. There was no card reader by the door, and the door was never locked during my three day stay...day or night. I opted to take my most valuable property with me whenever I left the room...I didn't feel that the room was secure. The one positive was that the WiFi worked well throughout my stay.
於 2024 年 5 月住了 3 晚

4/10 不太好

NATALYA

商務旅客
喜歡：員工素質
Not sure if it was listed beforehand but I didn’t see it anywhere- the breakfast is offered only on the weekends. Kinda bummed me out to be honest.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

michael a

喜歡：整潔度、員工素質和住宿環境和硬體
Clean and nice always
於 2024 年 4 月住了 1 晚

6/10 一般般

Bill

喜歡：員工素質
不喜歡：整潔度和設施服務
I stayed for two nights. Housekeeping didn't empty the wastebasket or change the sheets or the towels after the second night. The staff was quite helpful otherwise. FYI, breakfast is only offered on weekends to I can't speak to the quality of that offering. The is a perfectly adequate Denny's next door. A car or regular FHV use is largely indispensable
於 2024 年 4 月住了 2 晚

2/10 很糟糕

Antonio

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Sheets were dirty, lights didn’t work, tv didn’t work and bad service
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Oscar

寵物同遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice staff ! They are very helpful . Nice place for couple nights.
於 2024 年 4 月住了 1 晚

6/10 一般般

Steve

家庭旅遊
不喜歡：住宿環境和硬體
It’s a dump. They have a renovation going on but avoid it for a few months. It may get better, but not likely. The labor market is terrible.
於 2024 年 4 月住了 1 晚

4/10 不太好

venetia

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
於 2024 年 3 月住了 1 晚

4/10 不太好

Martin

團體旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Vieil hôtel qui a besoin de beaucoup d’amour. Nous avions demandé 2 chambres non-fumeur mais une des 2 était fumeur. Insonorisation médiocre, propreté correct mais sans plus.
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Sébastien

家庭旅遊
不喜歡：整潔度和員工素質
Nous avons reserver cette hotel car le déjeuner était inclus pournotre famille de 4 , aucun repas le matin, pas de fruits ni patisserie ou autre , rien du tout , pas de serviette dans la chambre pas de debarbouillette , rien pour se laver , très trop sale, l’odeur de fumée, vraiment désastreux. Je m’attend a un retour de votre part Expedia
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Johan

E muchas cucarachas en el hotel
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Anthony

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚

2/10 很糟糕

Sigifredo

不喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 2 晚
GM 於 2024年2月9日回覆
We apologize for the inconvenience, And hope the rest of your went better!

8/10 不錯哦

Danielle

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
GM 於 2024年2月8日回覆
Thank You For choosing us!

6/10 一般般

Emil

於 2024 年 1 月住了 2 晚
GM 於 2024年2月5日回覆
Thank You for choosing us!

2/10 很糟糕

Corryne

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Bed bugs, Roaches, Filthy, Unclean, Waste of money
After checking in is where the horrible experience began. You can spell the stench of cigarettes and filth when you enter the room. It did not smell clean or pleasant at all. There wasn’t enough towels or wash cloths in the room. And they had stains and spots like they weren’t even cleaned well. My family got bit up by bed bugs in the first room. I have a video and pictures for proof. And when we told the staff, it was as if they already knew about it. And they did!! I also had to ask for another room and a discount. They did not offer it. And I’m still waiting for contact for my refund. Upon entering the second room. You can smell that it was a little cleaner but not by much. There was hair and mold in the bathroom. I don’t think anyone cleans these rooms. There were blood stains and black spots on the sheets. Oh don’t let me forget. Roaches everywhere!!! They said light breakfast. And indeed it was light. Coffee and a small pound cake. Lol. It’s really not funny. I felt like I paid to sleep in a shelter. I wanted a nice get away and instead it was stressful and uncomfortable. I wish I read the reviews before booking. Everyone said the same thing about this hotel. They should differently be shut down. I don’t know why hotels.com or any other app recommendations this hotel. It is unsafe to stay in. And I WILL NEVER STAY THERE AGAIN!!!
於 2024 年 1 月住了 3 晚
GM 於 2024年2月8日回覆
We regret that your experience was not to your liking. The rooms you have mentioned where inspected and there wasn't anything found and our ORKIN team is very good at what they do. It is a complimentary breakfast mainly grabs and go for more we offer discounts with our local partners. after 3 days I am sure we did all, we could to accommodate you.

10/10 有夠讚

Joseph

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
A little sketch but what super 8 isn't. It near some shopping too!
於 2024 年 1 月住了 1 晚
GM 於 2024年2月5日回覆
Thank You for choosing us!

6/10 一般般

Alberto Isaac

於 2023 年 12 月住了 1 晚
GM 於 2024年1月10日回覆
Thank You for choosing Us!

2/10 很糟糕

JOSE

商務旅客
不喜歡：整潔度和住宿環境和硬體
bed bugs
於 2023 年 12 月住了 5 晚
GM 於 2024年1月10日回覆
We apologize for the inconvenience and will not sell the room to the public until our pest control company can inspect it!

8/10 不錯哦

Thomas

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Quiet
於 2023 年 12 月住了 2 晚
GM 於 2024年1月10日回覆
Thank You For Choosing Us!

2/10 很糟糕

Peter

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
We have never seen such a dirty and run down room
於 2024 年 1 月住了 1 晚
GM 於 2024年1月4日回覆
We apologize and are working on the building!

2/10 很糟糕

Marcus

商務旅客
不喜歡：整潔度、設施服務和住宿環境和硬體
On the second night there I seen a roach crawling across the nightstand I thought wow how dirty but I can deal with it then later on that night I felt something crawling on my arm to look down and see a bed bug making his way towards the edge of the mattress where I killed it on top of that the room had a Cheesy smell there were ashes in the tub hair on the sink the toilet paper was half used and not replaced the brown skin guy in the morning is a creep stalked my side chick coming in on the camera then came speed walking down the hallway to see what room she went in and leaving he actually went out to the parking lot and see what car she got in vending machines are broken had to get my room key reactivated three times in 2 days
於 2023 年 12 月住了 4 晚
GM 於 2024年1月3日回覆
We apologize for any inconvenience that we may have caused. I will share this review with my staff. We do remember the incident we have a problem with unwanted guest and inform all of our guest that they check-in at the front desk so perceived stalking does not happen in our efforts to keep our guest safe and at ease (hence the broken vending machine). I am sure you were informed about negative traffic at the desk as a policy, we will note the room with our ORKIN tech and put all bed bug rooms out of service to the public until the next monthly inspection check. We are a one of the longer established building which has it's wear and tear. But our housekeeping staff do work hard to insure that rooms are clean. as I am sure that the next 2 days you were offered service. we would also endeavor that our linen is given back unsoiled if allow us the courtesy of being able to repay the fee to replace them. Thank You again for your 4 day stay with us!!

4/10 不太好

Glory

於 2023 年 12 月住了 2 晚
GM 於 2024年1月10日回覆
Thank You For Choosing Us!

4/10 不太好

Andre

不喜歡：整潔度、住宿環境和硬體和客房舒適度
Tapis sales , mauvaise odeur dans la chambre , ameublement très vieillot… Le lit confortable….
於 2023 年 12 月住了 1 晚
GM 於 2024年1月10日回覆
Thank You For Choosing Us!

6/10 一般般

Thomas

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
... everything was fine except the bed was terrible this time.... and should be replaced
於 2023 年 12 月住了 1 晚
GM 於 2024年1月3日回覆
We appreciate your business and will endeavor to improve our services.

8/10 不錯哦

Kim

於 2023 年 12 月住了 2 晚
GM 於 2024年1月10日回覆
Thank You For Choosing Us!

2/10 很糟糕

Donovan

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Roaches and Dirt
It was horrible! There were actual roaches in the room! The smell of marijuana, sex, and spray were in my room, on my clothing, and throughout the hotel. I requested a refund but was told I couldn’t get one. 4 hours from my destination and all I wanted to do was sleep but couldn’t due to being afraid of getting crawled on by the roaches. Room 102 had wires poking out from behind the bed lying on the box spring for support. The bathroom was disgusting with urine in the shower. The room smelled horrendous! That was Friday. Saturday we rented out 248 which was pretty much the same except the wires and smell. Roaches 6 of them in the bedroom and 1 in the bathroom, there were stains on the mirror in the bathroom, the toilet has not been scrubbed clean in a long time. The bald headed light skinned middle aged man gave me 1 room and it was filthy and the linens were all over the place, I came back down to the desk he gave me another room which the key did not work, then he switched the key I went back upstairs and that key did not work, I went back down and he took me upstairs with 3 rooms which he would check to see if they were cleaned and ready. We settled on my room and yes it did not smell like sex and blood however upon really coming into the room behind the bed was drugs, dirty tissues and children’s toys, and the toilet had poop stains all under the toilet seat, the shower rod was broken, and the head was not mantles correctly which made taking a shower horrible.
於 2023 年 12 月住了 1 晚
GM 於 2024年1月10日回覆
We apologize for this inconvenience and are diligently working to fix the problems you mentioned.

2/10 很糟糕

Fernand

於 2023 年 12 月住了 1 晚
GM 於 2024年1月10日回覆
We hope the rest of your trip was better.

2/10 很糟糕

Donovan

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
GM 於 2024年1月3日回覆
Again We apologize for the inconvenience. We hope the rest of your trip went well.

2/10 很糟糕

Thearon

團體旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
This place needs to be cleaned or leveled! Whatever is easiest!
GM 於 2024年2月8日回覆
We are working on improving our service thank you for your review.

8/10 不錯哦

Fabian

於 2023 年 12 月住了 1 晚
GM 於 2023年12月12日回覆
Thank You for staying with us!Journey Onward

6/10 一般般

Julio

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
GM 於 2023年12月12日回覆
Thank You for choosing us! Safe Travels.

8/10 不錯哦

Thomas

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Quiet
於 2023 年 12 月住了 1 晚
GM 於 2023年12月5日回覆
Than You for choosing us!

10/10 有夠讚

Lillian

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
GM 於 2023年12月5日回覆
Thank You for choosing us!

2/10 很糟糕

Betsy

不喜歡：整潔度、設施服務和住宿環境和硬體
The room smelled musty but the biggest issue was I found bed bugs crawling!
於 2023 年 11 月住了 2 晚
GM 於 2023年12月5日回覆
I apologize for the discomfort we have had ORKIN inspect the room you were in and they have treated it we have the paperwork. for any other guest that reads this with the intention of staying. We aggressively approach this problem as it is a national thing not unique only to our property. again our intention is to make your stay as pleasant and secure as possible.

2/10 很糟糕

yimei

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I CANT BELIEVE WE SAW ROACHES IN THE ROOM NOT ONLY A COUPLE BUT A FEW!! HALF THE LIGHTS DONT WORK AND THE HEATER MAKES IT 90 DEGREE HOT. DOG BARKING ALL NIGHT. I JUST CANT BELIEVE HOW DIRTY AND UNCLEAN. THEY EVEN GAVE US A WRONG KEY TO A ROOM WITH SOMEONE IN IT!! I DO NOT KNOW HOW THIS HOTEL PASS DOH INSPECTION???
於 2023 年 11 月住了 1 晚
GM 於 2023年12月5日回覆
We aplogize for the inconvience we have had the building treated by orkin in fact your stay was right before. Our ORKIN man is the man and does a great job in preventative and Maintenace care. You were in our pet section as we are pet friendly as long as the pet is people friendly. The section you were in is a well-maintained section albeit old as the building is a classic and the housekeeper there takes pride in the area. There is new management here and all of your concerns I assure you will be addressed. Again, we apologize for your inconvenience.

2/10 很糟糕

Edwin

寵物同遊, 親子旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
We had to change our room 3 times! Housekeeping didn’t touch 2 rooms and 1 room smelled horrible. When we finally got a semi-good room only 1 light worked. Never staying here again. The front desk staff were very helpful getting us replacement rooms.
於 2023 年 11 月住了 2 晚
GM 於 2023年11月23日回覆
We are deeply apologetic for the inconvenience that risen out of the room change. We are working hard on the building and it upkeep!

8/10 不錯哦

Thomas

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was quiet
於 2023 年 11 月住了 1 晚
GM 於 2023年11月20日回覆
We are glad your stay was pleasant!

6/10 一般般

Diane

喜歡：整潔度和員工素質
There wasn't any decaf coffee available.
於 2023 年 11 月住了 1 晚
GM 於 2023年11月15日回覆
Many apologies for the inconvenience!

4/10 不太好

Paul

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Room was pretty dated. Hole in the ceiling the size of a softball that appeared to be from water damage. Carpets thoroughly stained throughout the room. Bed was clean, shower was hot with good pressure.
於 2023 年 11 月住了 1 晚
GM 於 2023年11月22日回覆
We are working diligently to renovate the property. we are glad that your stay was not fully unpleasant thank you for choosing us!

8/10 不錯哦

Robert

喜歡：員工素質和住宿環境和硬體
There were locations that were dirty and took bathroom was very old
於 2023 年 11 月住了 2 晚
GM 於 2023年11月20日回覆
We are working on our cleaning standards and making sure there is improvement where we have been!

2/10 很糟糕

William

商務旅客
不喜歡：整潔度、設施服務和住宿環境和硬體
Two cockroaches in the room, hole in the back of the bathroom door, very little water pressure, hard to adjust hot/cold water in shower, dog in the lobby, back entry door could never be locked, so the building was not secure, cigarette smoke and weed smoke smell in back hall, trash bags in the hall outside rooms for two days. It was a place to sleep, but very questionable otherwise.
於 2023 年 11 月住了 4 晚
GM 於 2023年11月12日回覆
I apologize that your stay was not pleasant. We treat for bugs ORKIN. There are times when the whole building decides to shower at the same time having a negative effect on the water pressure. We walk the halls all the time I am surprised to hear that the back door did not open as our maintenance is pretty diligent as is our housekeepers. we also charge 250.00 for any kind of smoking but people will be who they are regardless of the rules we are 100% non-smoking building. I pick the trash up every morning as I walk through I wonder where I missed it for 2 days. I hope that the rest of your trip was more pleasant!

10/10 有夠讚

Cindy

於 2023 年 11 月住了 2 晚
GM 於 2023年11月12日回覆
Thank You for staying with us!

6/10 一般般

Thomas

情侶出遊
喜歡：整潔度
AC/fan didn't work
於 2023 年 11 月住了 1 晚
GM 於 2023年11月12日回覆
I hope the rest of your stay was pleasant!