1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Reviews of Artezen Hotel

4 out of 5
Artezen Hotel
24 John Street, New York, NY

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1131 out of 1400 reviews" "
Rating 8 - Good. 187 out of 1400 reviews" "
Rating 6 - Okay. 43 out of 1400 reviews" "
Rating 4 - Poor. 15 out of 1400 reviews" "
Rating 2 - Terrible. 24 out of 1400 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An elegant and very professional small hotel, with extremely well-appointed rooms, a lovely rooftop bar, and excellent staff that is helpful with everything from luggage to restaurant recommendations. Our petite queen still had a spacious bath and desk area. The rooms were very quiet given the busy FiDi location.
Stayed 2 nights in May 2024

10/10 Excellent

Ben

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing we thought that we could of done with the complementary tray being filled regularly each morning with tea & biscuits.
Stayed 3 nights in May 2024
Response from Bryan Ramirez on 2024/5/13
Hi Ben, Thank you for sharing your feedback. Your business is truly appreciated and we hope to have you back with us again soon! Have an amazing week!

8/10 Good

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Cute boutique hotel in downtown It’s really a 4.5 but just misses luxury
Stayed 1 night in May 2024
Response from Bryan Ramirez on 2024/5/12
Hi Eric, Thank you for sharing your feedback and great score. We hope to see you again soon. Have a great weekend!

10/10 Excellent

Peisong

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean and safe.
Stayed 1 night in May 2024
Response from Giuseppe LoDuca on 2024/5/9
Hi Peisong,Great to hear you had a comfortbale and enjoyable stay! We greatly appreciate your business and sharing your feedback and hope to see you back soon. Have a great weekend!

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful, definitely will be coming back!
Stayed 1 night in May 2024
Response from Giuseppe LoDuca on 2024/5/8
Hi Morgan,We are glad that you enjoyed the stay with us! Your high score and business is much appreciated and we look forward to seeing you back with us soon. Have a great rest of the week!

10/10 Excellent

Bianny, Lake Mary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the amenities and the staff. Perfect for business trips.
Stayed 3 nights in Apr 2024
Response from Bryan Ramirez on 2024/5/7
Hi Bianny, Thank you for sharing your feedback. Your business is truly appreciated and we hope to have you back with us again soon! Have a wonderful week!

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, boutique hotel with very nice rooftop bar and excellent service. Room was very clean and well thought out—everything we needed was readily available,
Stayed 1 night in May 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, staff was great and the hotel was close to the subway
Stayed 3 nights in Mar 2024
Response from Bryan Ramirez on 2024/5/5
Hi Scott ,Thank you for the perfect 5/5 score! Your business is much appreciated and hope to see you back with us soon. Have a wonderful day!

10/10 Excellent

Jessica, Roslindale

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at the Artezen. The staff was very friendly and courteous. The room was immaculate, clean and quiet. The room was full stocked and I had no issues. Thanks for a great stay!
Stayed 2 nights in Apr 2024
Response from Giuseppe LoDuca on 2024/5/2
Hi Jessica,Great to hear you had an amazing stay with us! We are happy you found the room and amenities to your liking and comfort. The staff truly do a great job so we're glad they made the stay warm and accommodating. Your business and positive feedback are truly appreciated and hope to see you back with us soon. Have a great rest of the week!

10/10 Excellent

Asma

Stayed 1 night in Apr 2024
Response from Bryan Ramirez on 2024/5/17
Hi Asma, Thank you for sharing your feedback and great score. We hope to see you again soon. Have an amazing weekend!

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was one of the best “boutique” hotel experience i have had in many years. The staff were super friendly and responsive. This was from the doormen to front desk to housekeeping to the lounge staff. The hotel was clean, the room was perfect for our needs. Modern, comfortable bed, workspace and good bathroom. View and location were outstanding and the rooftop enclosed lounge was a wonderful extra benefit. The only thing missing was a breakfast option but so many other positives I cannot penalize their rating. We will definitely stay here again
Stayed 2 nights in Apr 2024
Response from Bryan Ramirez on 2024/4/27
Hi Kevin, Thank you so much for the great review and score. Your comments are much appreciated and we are thrilled to learn you had such an enjoyable stay with us. We thank you for your business and hope to see you again in the near future. We hope you have an amazing weekend!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bryan Ramirez on 2024/4/27
Hi Robert, Thank you for sharing your feedback and great score. We hope to see you again soon. Have a great weekend!

10/10 Excellent

Chong Kwee, Sherry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff hospitality, nice new & tastefully designed very well maintained boutique hotel, accessible to every where by foot and subway, many food options nearby esp. Joe’s Pizza, only 2 complaints are noisy aircon vent and fridge motor and noise insulation is not good, keeps hearing loud door slamming every night, comfortable nice mattress & pillow thou, replenish of coffee capsules & bottle drinks stopped after the 2nd night which needs a call on 3rd & 4th night to feedback & request for housekeeping top-up, 5th night everything back to normal, overall stay is satisfactory and will recommend to friends. Btw arrangement of hotel airport car is a breeze and reasonable price at US$90 nett which is about the same price of what we paid to a metered taxi from JFK airport with toppings & all surge charge
Stayed 5 nights in Apr 2024
Response from Giuseppe LoDuca on 2024/4/26
Hi Sherry,Thank you for the high score and sharing your feedback on the stay! We are happy to hear you had an enjoyable stay overall. We are glad you found the room, amenities, and location to your liking and comfort. Apologies in regard to an inconvenience with the noise or room service and we'll be sure to pass the feedback along. Great to also hear the concierge was able to accommodate a smooth and comfortable transport to JFK. We truly appreciate your business and taking the time to share your experience with us and hope to see you back soon. Have an awesome weekend!

10/10 Excellent

James, Lachine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Giuseppe LoDuca on 2024/4/28
Hi James,Thank you for the 5/5 score! Your business is much appreciated and hope to see you back with us soon. Have a great rest of your Sunday!

10/10 Excellent

Ebrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest staff of any hotel in NY that I've been to. Room was very clean and utilities and amenities were in good condition. Good price for value.
Stayed 2 nights in Apr 2024
Response from Bryan Ramirez on 2024/4/25
Hi Ebrahim, Thank you so much for the great review and score. Your comments are much appreciated and we are thrilled to learn you had such an enjoyable stay with us. We thank you for your business and hope to see you again soon. Have a fantastic week!

8/10 Good

Natasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and accommodating! The only thing that was missing was a microwave.
Stayed 5 nights in Apr 2024
Response from Bryan Ramirez on 2024/4/25
Hi Natasha, Thank you for sharing your feedback and great score. We hope to see you again soon. Have a wonderful week!

8/10 Good

Tatyanna

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very nice loved the terrace room so worth it parking was very hard. Requested a new blanket and it came with holes and the feathers were coming out but it was very comfy and clean and nice
Stayed 1 night in Apr 2024
Response from Bryan Ramirez on 2024/4/23
Hi Tatyanna, Thank you so much for taking the time to share your feedback. We do sincerely apologize about the blanket and wish you would have told us during your stay so that we could have brought you up a new one right away. Your comments and business are important to us and we hope to have you back with us again soon. Have a wonderful week!

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, clean rooms and helpful staff.
Stayed 2 nights in Apr 2024
Response from Bryan Ramirez on 2024/4/23
Hi Alex, Thank you for sharing your feedback and great score. We hope to see you again soon. Have an amazing week!

10/10 Excellent

Tiffany

Stayed 1 night in Apr 2024
Response from Bryan Ramirez on 2024/5/7
Hi Tiffany, Thank you for the perfect 5/5 score! Your business is much appreciated and hope to see you back with us soon. Have an amazing week!

10/10 Excellent

George

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and helpful, friendly service.
Stayed 3 nights in Apr 2024
Response from Bryan Ramirez on 2024/4/16
Hi George, Thank you so much for the perfect 5/5! Your business is truly appreciated and hope to see you back with us soon. Have a great day!

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Bryan Ramirez on 2024/4/16
Hi David, Thank you for sharing your feedback and great score. We hope to see you again soon. Have an awesome week!

10/10 Excellent

Jan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great staff & room.
Stayed 6 nights in Mar 2024
Response from Daniel Molestina, Assistant Manager on 2024/4/4
Hi Jan,Thanks so much for the great review and score. We are so happy you had an enjoyable stay with us and appreciate your business very much. We hope to have you back with us again in the near future. Have a great rest of your week!

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good affordable hotel in the financial District with excellent connections to the metro. Easy to get to from JFK. Room was not as tiny as we were expecting and was perfectly nice. Peaceful. Staff were friendly and helpful. We knew there was tax to pay but weren't clear that that meant we could help ourselves to coffee and water, so we didn't. Would have liked that to be clearer. Great area to stay in. An enjoyable stay.
Stayed 7 nights in Mar 2024
Response from Giuseppe LoDuca on 2024/4/3
Hi David,Thank you for the high score and sharing the positive feedback! We are thrilled to hear you found the room, location, and staff to your liking and comfort. Apologies if there was a miscommunication in regard to the facility fee and we'll be sure to address the feedback with the staff. Your business is much appreciated and we hope to see you back in FiDi with us in the near future. Have a great rest of the week!

10/10 Excellent

Joshua, Plainville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and professional, attentive staff. Well kept and modern renovated amenities and property. Top notch quality all around.
Stayed 1 night in Mar 2024
Response from Bryan Ramirez on 2024/4/2
Hi Joshua,Thank you for the high score! We greatly appreciate your business and hope to have you back with us soon. Have a great rest of the week!

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in downtown area.
Stayed 6 nights in Mar 2024
Response from Giuseppe LoDuca on 2024/3/28
Hi Sharon,Thank you for the perfect 5/5 and the high praise! We are very glad to hear you enjoyed your stay with us. The entire staff works very hard to ensure every guest has the same experience as yours and it's nice hearing back the positive feedback! We truly appreciate your business and hope to see you back with us the next time you visit FiDi. Have a great weekend!

10/10 Excellent

Grachel Darisse, Ottawa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying in the Financial District and would highly recommend Artezen Hotel! From our first day, they offered to store our luggage as we were early for check in. The staff were extremely attentive and offered many suggestions for our weekend trip. They also collaborated with my friend on a surprise for my birthday - truly going above and beyond! The location was close to subway stops and easily walkable. The lobby and room itself were extremely clean and welcoming. Thank you to the staff for such a great experience!
Stayed 4 nights in Mar 2024
Response from Bryan Ramirez on 2024/3/27
Hi Grachel, Thank you so much for your positive feedback regarding your stay with us. Our staff takes pride in providing helpful and kind service, and it's great to know you found our location excellent. Your satisfaction is important to us, and we hope to welcome you back in the future for another enjoyable stay. Have a great week!

10/10 Excellent

joe

Stayed 2 nights in Mar 2024
Response from Bryan Ramirez on 2024/4/15
Hi Joe,Thank you for sharing your feedback and great score. We hope to see you again soon. Have an awesome day!

2/10 Terrible

Lemuel

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Giuseppe LoDuca on 2024/3/27
Hi Lemuel,We appreciate you taking the time to share your feedback. We can only apologize that you were not 100% satisfied with your stay. Your experience is far from typical as most all our reviews attest to. We did try and reach out to the number we had on file but got no answer. We welcome the opportunity to discuss and address any issues you may have had during your time with us. Please contact us directly and ask to speak with a manager. Thank you and have a great day.

10/10 Excellent

Yanyan

Stayed 6 nights in Mar 2024
Response from Bryan Ramirez on 2024/4/13
Hi Yanyan, Thank you for the high score! Your feedback and business are much appreciated and we hope to see you back with us in the near future. Have an amazing weekend!

10/10 Excellent

Chioneso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional, and very accommodating with everything that I needed. They even warmed up my food for me because I did not have a microwave in my room.
Stayed 1 night in Mar 2024
Response from Bryan Ramirez on 2024/3/24
Hi Chioneso,Thank you for taking the time to share your feedback. Your business is much appreciated and are glad to learn you had such an enjoyable stay with us. We hope to have you back again soon. Have an awesome weekend!

10/10 Excellent

Eran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Bryan Ramirez on 2024/3/22
Hi Eran,Thank you for taking the time to share your feedback. Your business is much appreciated and hope to see you back with us soon. Have a great weekend!

10/10 Excellent

Ronda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful. Carolina and Daniel the concierge were friendly and very helpful. I Like that I wake up to good coffee. Easy to and from the airport. Enjoyed going to the gym. Can do pretty much a full work out.
Stayed 3 nights in Mar 2024
Response from Giuseppe LoDuca on 2024/3/19
Hi Ronda,Thank you for the high score and positive feedback all around! We are very glad to hear the staff provided warm and helpful service. Great to also hear you found the amenities in the room and the gym facility to your liking. We truly appreciate your business and taking the time to share the feedback on your stay. We look forward to seeing you back with us in the near future and hope you have a great week!

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The concierge gave wrong directions twice and generally didn't know where anything that we needed was. The lobby pumps in a heavily perfumed fragrance that gave me a headache. Otherwise, the place was nice, staff nice and bed comfortable. A convenience fee was tacked on at the end of my stay. Not sure if Expedia told me about this or not.
Stayed 2 nights in Mar 2024
Response from Giuseppe LoDuca on 2024/3/19
Hi Jennifer,Thank you for the high score and sharing your feedback. Great to hear you found the room to your liking and comfort. We apologize for any inconvenience in regards to the directions given as it's possible it was a newly hired employee who is still familiarizing themselves with the area. Again we apologize and we'll be sure to look into it. Additionally, when booking via 3rd party, the facility fee is due to the hotel directly and should have been noted to you in the booking confirmation. We greatly appreciate your business and hope to see you back with us in the near future. Have a great rest of the week!

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nice and clean, nothing too special about it but it was in the area I was looking and price was good. The bar on the 20th floor was nice but literally had only one other customer at 11 pm on a Friday. Which was fine, but the minute we walked in the girl who was our waitress informed us they closed at 12pm on the DOT. She really emphasized dot. the whole time she was polite and smiley to our faces but everything she said and did gave off a huge attitude. We could tell she didn't want to be there and our presence and any questions we asked was annoying her. We only ordered a glass of wine each then left because we felt uncomfortable. The other two staff, a girl behind the bar and a guy, were very nice. My main dissaointment is that I booked this hotel based off of the listing saying there was on site parking, which there was not. There is a garage 3 blocks away which isn't far, but when you have luggage it is and it was a huge time suck rather than just dropping off at the front as we had hoped to do. Not sure why they can't offer valet and have the attendant do the bringing of the car to the garage.
Stayed 1 night in Mar 2024
Response from Daniel Molestina, Assistant Manager on 2024/3/20
Hi Sarah,We appreciate you taking the time to share your feedback. Your business is much appreciated, and we are glad to hear you enjoyed most of your stay with us. We can only apologize for the small inconveniences during your stay and would love to address your comments. We recently opened our sky lounge, Hide Rooftop, just a few months ago with great success and is open Mon-Wed 5 PM-11 PM and Thur-Sat 5 PM-12 AM. Our sincere apologies if you felt the waitress did not provide you with exceptional service and will of course investigate this matter to make sure all our staff are equipped with the right tools to provide the best of service. We are an intimate boutique hotel and do not offer on-site parking nor do we advertise this. We apologize if this information was not clearly provided to you. We do work with an outside parking garage that offers our guests a discounted rate for 24-hour parking. The garage is located just 3 short blocks away as you mentioned. We do not have any affiliation with them so do not have the option of valet parking. We do, however, encourage our guests to stop by the front of the hotel first so our concierge can help you with your luggage as well as provide instructions to the garage. We can only apologize once again if you were not completely satisfied with your stay. Your comments and business are important to us, and we hope you will give us another opportunity to win your confidence. Thank you for your business and we hope to have you back again in the near future. Have a wonderful day!

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 1 night in Mar 2024
Response from Giuseppe LoDuca on 2024/3/19
Hi Marco,Thank you for the high score! Great to hear you enjoyed the stay and found the location to your liking. Your business is greatly appreciated and we hope to see you back with us in the near future. Have a great week!

10/10 Excellent

Hamza

AMAZING 11/10
Stayed 2 nights in Mar 2024
Response from Bryan Ramirez on 2024/3/10
Hi Hamza,Thank you for taking the time to share your feedback. Your business is much appreciated and are glad to learn you had such an enjoyable stay with us. We hope to have you back again soon. Have an awesome week!

10/10 Excellent

Macie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Will come back
Stayed 1 night in Mar 2024
Response from Bryan Ramirez on 2024/3/9
Hi Macie,Thank you for taking the time to share your feedback. Your business is much appreciated and hope to see you back with us soon. Have a great day!

10/10 Excellent

Hayoung

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff's kindness made me very happy. It was amazing experience. And I was fully satisfied with a good quality bed .
Stayed 2 nights in Mar 2024
Response from Bryan Ramirez on 2024/3/9
Hi Hayoung,Thank you for taking the time to share your feedback. Your business is much appreciated and are glad to learn you had such an enjoyable stay with us. We hope to have you back again soon. Have an awesome weekend!

10/10 Excellent

Rita

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The electronic panels for requesting housekeeping and privacy, climate control, and bathroom lighting were nice. Room was small but well-laid out, and the walk in shower was great. Could have used a luggage rack for unpacking and packing.
Stayed 2 nights in Mar 2024
Response from Giuseppe LoDuca on 2024/3/6
Hi Rita,Thank you for the high score and sharing your feedback! We are glad to hear you enjoyed the stay and found the room and features to your liking. We do provide luggage racks upon request but will pass on the feedback to senior management as we are always looking for ways to improve. Your business is much appreciated and hope to see you back with us soon. Have a great rest of the week!

10/10 Excellent

Gayathri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Daniel Molestina, Assistant Manager on 2024/3/6
Hi Gayathri,Thank you for taking the time to share your feedback. Your business is much appreciated and are glad to learn you had such an enjoyable stay with us. We hope to have you back again soon. Have an awesome day!

10/10 Excellent

Paige

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great staff, comfy rooms! I will be back!
Stayed 1 night in Mar 2024
Response from Bryan Ramirez on 2024/3/5
Hi Paige,Thank you for taking the time to share your feedback. It's so great to learn you had an enjoyable stay with us and hope to have you back again soon. Have a great week!

10/10 Excellent

Hyosun, Burke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Would come back! Thanks for the great service as well.
Stayed 1 night in Mar 2024
Response from Bryan Ramirez on 2024/3/5
Hi Hyosun,Thank you for taking the time to share your feedback. Your business is much appreciated and hope to see you back with us soon. Have a great week!

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Giuseppe LoDuca on 2024/3/21
Hi Martha,Thank you for the high score! Your feedback and business are much appreciated and we hope to see you back with us in the near future. Enjoy the rest of the week!

10/10 Excellent

Peng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is extraordinary! I highly recommend this hotel!
Stayed 1 night in Feb 2024
Response from Bryan Ramirez on 2024/2/27
Hi Peng,Thank you for taking the time to share your feedback. Your business is much appreciated and hope to see you back with us soon. Have a great week!

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Would stay here again.
Stayed 3 nights in Feb 2024
Response from Bryan Ramirez on 2024/2/26
Hi Elizabeth,Thanks for taking the time to share your feedback. We appreciate your business and hope to see you again. Have a great week!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Daniel Molestina, Assistant Manager on 2024/3/20
Hi Maria,Thank you for sharing your feedback and great score. We are so happy to know you had an enjoyable stay with us and appreciate your business very much. We hope to see you again soon. Have an awesome day!

10/10 Excellent

MELVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Bryan Ramirez on 2024/2/25
Hi Melvin,Thank you so much for the perfect 5/5! Your business is truly appreciated and hope to see you back with us soon. Have a great day!

10/10 Excellent

Clint

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how it looked. It was a bit spacious and convenient. No view, but not relevant for me.
Stayed 1 night in Feb 2024
Response from Bryan Ramirez on 2024/2/23
Hi Clint,Thank you for taking the time to share your feedback. Your business is much appreciated and hope to see you back with us soon. Have a great weekend!

10/10 Excellent

Adedoyin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything, every single member of staff were so kind and helpful, love the smell in the lobby
Stayed 4 nights in Feb 2024
Response from Bryan Ramirez on 2024/2/23
Hi Adedoyin,Thank you for taking the time to share your feedback. It's so great to learn you had an enjoyable stay with us and hope to have you back again soon. Have a great day!

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and nothing is too much trouble. Great wi fi and great beds very comfortable 10/10 all round 👍😁
Stayed 4 nights in Feb 2024
Response from Giuseppe LoDuca on 2024/2/22
Hi Colin,Great to hear you had a wonderful stay with us! We are glad to hear the staff provided warm and accommodating service and made the stay and comfortable one. Your high praise and business are truly appreciated and we hope to have you back with us soon. Have a great weekend!