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蒙特利灣波托拉溫泉飯店的評分

4 out of 5
蒙特利灣波托拉溫泉飯店
Two Portola Plaza, Monterey, CA

評論

8.6

有夠讚

10 分，有夠讚；1954 則評論中有 1145 則" "
8 分，不錯哦；1954 則評論中有 429 則" "
6 分，一般般；1954 則評論中有 218 則" "
4 分，不太好；1954 則評論中有 94 則" "
2 分，很糟糕；1954 則評論中有 68 則" "

9.0/10

整潔度

8.8/10

員工素質

8.4/10

設施服務

8.8/10

住宿環境和硬體

8.8/10

環保程度

評論

6/10 一般般

Jing

於 2023 年 7 月住了 1 晚
Troy 於 2023年7月24日回覆
Thank you for staying with us and providing your feedback.

10/10 有夠讚

Rong

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
於 2023 年 4 月住了 1 晚
Troy 於 2023年4月10日回覆
Thank you for staying with us and providing your feedback.

10/10 有夠讚

TINGTING

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel. Nice service.
Location is good, you could walk to old fishermans wharf and trial in few minutes. Room is very comfortable and the the front desk is very friendly. Will visit again for next trip.
於 2022 年 12 月住了 1 晚
Troy 於 2022年12月30日回覆
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6/10 一般般

HUIYI

家庭旅遊
洗澡水超小 地點很好 房間霉味很重
於 2022 年 5 月住了 1 晚
Troy 於 2022年6月13日回覆
Thank you for staying with us and providing your feedback.

6/10 一般般

Nana

喜歡：員工素質和設施服務
不喜歡：整潔度
於 2022 年 4 月住了 1 晚

2/10 很糟糕

Zeqi

於 2021 年 12 月住了 1 晚

2/10 很糟糕

Tieshen

於 2021 年 12 月住了 1 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
舒適友好的飯店
於 2021 年 5 月住了 2 晚
Troy 於 2021年6月2日回覆
Thank you for staying with us and providing your feedback.

10/10 有夠讚

Fernanda

商務旅客, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We enjoyed our time at this hotel. You can walk everywhere. To the wharf, paths... lovely!
於 2024 年 4 月住了 2 晚
Troy 於 2024年5月23日回覆
Thank you for staying with us and providing your feedback.

8/10 不錯哦

Julian

情侶出遊
喜歡：整潔度、員工素質和設施服務
Notified staff phone in room not working could not contact staff without going out to hall by elevators or going all the way down. They said would get engineer to repair they never did at least it was not fixed we stayed 3 days
於 2024 年 5 月住了 2 晚
Troy 於 2024年5月23日回覆
Thank you for staying with us and providing your feedback.

8/10 不錯哦

Edmund

喜歡：整潔度、員工素質和住宿環境和硬體
Staff were friendly and warm. The room was clean and comfortable. The location was perfect.
於 2024 年 5 月住了 2 晚
Troy 於 2024年5月22日回覆
Thank you for staying with us and providing your feedback.

10/10 有夠讚

Antonio

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Troy 於 2024年5月23日回覆
Thank you for staying with us and providing your feedback.

10/10 有夠讚

Carol

喜歡：整潔度、員工素質和住宿環境和硬體
Rooms really nice. Like ability to control temperature.
於 2024 年 5 月住了 2 晚
Troy 於 2024年5月22日回覆
Thank you for staying with us and providing your feedback.

8/10 不錯哦

Melanie

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 2 晚
Troy 於 2024年5月21日回覆
Thank you for staying with us and providing your feedback.

10/10 有夠讚

Kamilia

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The most wonderful hotel in Monterey! Friendly staff, beautiful hotel and great location.
於 2024 年 5 月住了 1 晚
Troy 於 2024年5月20日回覆
Thank you for staying with us and providing your feedback.

10/10 有夠讚

Ian

喜歡：整潔度、員工素質和住宿環境和硬體
X
於 2024 年 5 月住了 2 晚
Troy 於 2024年5月20日回覆
Thank you for staying with us and providing your feedback.

8/10 不錯哦

Giovanni

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great location but the TV chrome cast feature didn't work
於 2024 年 5 月住了 1 晚
Troy 於 2024年5月21日回覆
Thank you for staying with us and providing your feedback.

10/10 有夠讚

Gerardo

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We enjoyed our stay in this hotel, very nice inside and the food was delicious.
於 2024 年 5 月住了 2 晚
Troy 於 2024年5月20日回覆
Thank you for staying with us and providing your feedback.

10/10 有夠讚

Cory Ryan

商務旅客, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stay all the time. Always great
於 2024 年 5 月住了 2 晚
Troy 於 2024年5月16日回覆
Thank you for staying with us and providing your feedback.

10/10 有夠讚

Markus

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Did not disappoint.
於 2024 年 5 月住了 2 晚
Troy 於 2024年5月14日回覆
Thank you for staying with us and providing your feedback.

8/10 不錯哦

Ashley

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
My preferred choice for a Hotel when staying in Monterey. Conveniently close to the warf lots of different dining choices and just a genuinely comfortable stay! I had the best Mother’s Day weekend here !
於 2024 年 5 月住了 2 晚
Troy 於 2024年5月14日回覆
Thank you for staying with us and providing your feedback.

10/10 有夠讚

Jim

喜歡：整潔度、員工素質和住宿環境和硬體
Always a great place to stay!
於 2024 年 5 月住了 2 晚
Troy 於 2024年5月14日回覆
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10/10 有夠讚

Michelle

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We always love our stay at the Portola.
於 2024 年 5 月住了 2 晚
Troy 於 2024年5月14日回覆
Thank you for staying with us and providing your feedback.

10/10 有夠讚

William

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Troy 於 2024年5月14日回覆
Thank you for staying with us and providing your feedback.

10/10 有夠讚

Devon，Valencia

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We enjoyed our stay (1 night). The room was ckean and well appointed. The staff were polite, welcoming and professional.
於 2024 年 5 月住了 1 晚
Troy 於 2024年5月8日回覆
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10/10 有夠讚

David

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Central to all amenities in Monterey
於 2024 年 5 月住了 2 晚
Troy 於 2024年5月8日回覆
Thank you for staying with us and providing your feedback.

8/10 不錯哦

Victoria

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Parking is not included but overall great stay.
於 2024 年 5 月住了 1 晚
Troy 於 2024年5月7日回覆
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10/10 有夠讚

Grace

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
We stayed here as it was within walking distance to the Discovery Whale Watching tour company. Very clean, room was great and within walking distance to the marina.
於 2024 年 5 月住了 1 晚
Troy 於 2024年5月7日回覆
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10/10 有夠讚

Cherif

喜歡：整潔度、設施服務和住宿環境和硬體
Great location!
於 2024 年 4 月住了 2 晚
Troy 於 2024年5月7日回覆
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8/10 不錯哦

March Angela

喜歡：整潔度和住宿環境和硬體
Nice location.
於 2024 年 5 月住了 1 晚
Troy 於 2024年5月8日回覆
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8/10 不錯哦

Joanna

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was a pretty large room. The outdoor area was a bit weird as it had a small outdoor area that led to nothing. We were there the weekend of a wedding so the self parking was all full and we had to pay a bit extra for valet as that was the only option. It was an ok property, I think it is great for the location, as it’s in the middle of everything.
於 2024 年 3 月住了 1 晚
Troy 於 2024年5月7日回覆
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10/10 有夠讚

Avegale

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Troy 於 2024年5月6日回覆
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10/10 有夠讚

nicole

於 2024 年 4 月住了 2 晚
Troy 於 2024年5月20日回覆
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8/10 不錯哦

Doug

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
All of the staff were very friendly. Jacks restaurant downstairs was excellent, especially the breakfast. 👏 We ate there once for dinner (Kobe beef sliders and Calzone) and three times for breakfast (omelet and Eggs Benedict and French Toast). There was a mixup in the beginning with the rooms (wrong room type and were not available till 5pm). But overall a great experience.
於 2024 年 4 月住了 4 晚
Troy 於 2024年4月26日回覆
Thank you for staying with us and providing your feedback.

4/10 不太好

ricardo

情侶出遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
When I made the reservation they told me my room had a balcony, when I get there I get a room 381 next to the loudest sliding guest door in the building and no balcony couldn’t sleep because of it thanks for ruining my stay. Constant opening and closing a nightmare location.
於 2024 年 4 月住了 1 晚
Troy 於 2024年4月24日回覆
Thank you for staying with us and providing your feedback.

10/10 有夠讚

JAVIER

喜歡：員工素質和住宿環境和硬體
Magnífico hitel
於 2024 年 4 月住了 1 晚
Troy 於 2024年4月24日回覆
Thank you for staying with us and providing your feedback.

10/10 有夠讚

Loren

喜歡：整潔度、員工素質和住宿環境和硬體
Staff was attentive yet allowed space for relaxation. This can be a difficult balance to strike yet they’ve achieved it.
於 2024 年 4 月住了 3 晚
Troy 於 2024年4月24日回覆
Thank you for staying with us and providing your feedback.

10/10 有夠讚

Giovanni

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Easy parking and great Central location around plenty of restaurants
於 2024 年 4 月住了 1 晚
Troy 於 2024年4月23日回覆
Thank you for staying with us and providing your feedback.

6/10 一般般

Danny

喜歡：整潔度、員工素質和住宿環境和硬體
Overall, our stay was good. We did have some issues with our mattress, TV, safe in the room, but outside of that the state was pretty great.
於 2024 年 4 月住了 2 晚
Troy 於 2024年4月24日回覆
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6/10 一般般

G

情侶出遊
喜歡：整潔度和員工素質
Or opinion it was not worth the $400 per night average day and up. It’s a nice facility but older you can hear people walking by and opening and closing their room doors. The rooms were clean the linens were clean. You are really just paying for location the rooms are just average, considering what you have to pay. I would stay here again only if I really had to and there was no other lodging available.
於 2024 年 4 月住了 1 晚
Troy 於 2024年4月23日回覆
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10/10 有夠讚

Kylee，Sacramento

寵物同遊, 團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Front desk staff was very welcoming, pleasant, and helpful. Beautiful and comfortable lobby area with plenty of seating, a reading room with a selection of art and design books, and a computer and printing room my kids loved. The property is so welcoming for dogs and I was happy to see so many well-behaved guest dogs with their owners throughout the hotel. The property is SO much closer to Fisherman’s Wharf than I had realized and surrounded by a wide variety of dining snd shopping options. The beds and pillows are SO comfortable and the room was unexpectedly quiet. It’s one of the quitest nights I’ve had in a hotel room ever. Spacious bathroom, nice lighting options in the room. We did not use the pool but it looked great and we’ll try it out next time we visit.
於 2024 年 4 月住了 1 晚
Troy 於 2024年4月23日回覆
Thank you for staying with us and providing your feedback.

8/10 不錯哦

petia

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Troy 於 2024年4月23日回覆
Thank you for staying with us and providing your feedback.

10/10 有夠讚

Nicole，san jose

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful property. Cute hotel. Clean. Great area.
於 2024 年 4 月住了 1 晚
Troy 於 2024年4月23日回覆
Thank you for staying with us and providing your feedback.

4/10 不太好

Hana

情侶出遊
Our room was next to the maids closet, it was noisy and the hotel was so large you had to hike down multiple hallways. I asked for a ground floor room and got a 4th floor room. The pics of this hotel look way nicer than the reality.
於 2024 年 4 月住了 2 晚
Troy 於 2024年4月23日回覆
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10/10 有夠讚

Elizabeth

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel
於 2024 年 3 月住了 1 晚
Troy 於 2024年4月23日回覆
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10/10 有夠讚

Camille

喜歡：整潔度、員工素質和住宿環境和硬體
An excellent sleep in a very comfy bed, the hotel is well located in the best area of the city. The only black spot is the pool, located right at the exit of Monterey bypass tunnel then no need to pack your swimwear, unless you enjoy chilling with a highway background noise.
於 2024 年 4 月住了 1 晚
Troy 於 2024年4月23日回覆
Thank you for staying with us and providing your feedback.

10/10 有夠讚

Garon

喜歡：整潔度、員工素質和住宿環境和硬體
Great location
於 2024 年 4 月住了 1 晚
Troy 於 2024年4月23日回覆
Thank you for staying with us and providing your feedback.

10/10 有夠讚

sheena

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Our stay was enjoyable as always.
於 2024 年 4 月住了 1 晚
Troy 於 2024年4月23日回覆
Thank you for staying with us and providing your feedback.

10/10 有夠讚

Eric

喜歡：設施服務和住宿環境和硬體
Customer service was very good
於 2024 年 4 月住了 2 晚
Troy 於 2024年4月18日回覆
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10/10 有夠讚

zoya

喜歡：整潔度
於 2024 年 4 月住了 1 晚
Troy 於 2024年4月23日回覆
Thank you for staying with us and providing your feedback.