露台/庭院
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莫瓦萬怡酒店的評分

3 out of 5
莫瓦萬怡酒店
140 NJ-17 South, Mahwah, NJ

評論

8.2

非常好

10 分，有夠讚；1000 則評論中有 500 則" "
8 分，不錯哦；1000 則評論中有 265 則" "
6 分，一般般；1000 則評論中有 122 則" "
4 分，不太好；1000 則評論中有 47 則" "
2 分，很糟糕；1000 則評論中有 66 則" "

8.8/10

整潔度

8.4/10

員工素質

8.0/10

設施服務

8.6/10

住宿環境和硬體

8.4/10

環保程度

評論

8/10 不錯哦

Yan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚
General Manager 於 2023年9月8日回覆
Thank you for taking a moment to share your experience Our team is so glad to hear that you enjoyed We look forward to seeing you again soon.

10/10 有夠讚

j

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Swimming pool is opened. My daughter had fun in there
於 2022 年 10 月住了 2 晚
General Manager 於 2022年11月7日回覆
Thank you for staying with us, we look forward to your next visit

8/10 不錯哦

Chien Kuang

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
於 2022 年 8 月住了 2 晚
General Manager 於 2022年9月6日回覆
Thank you for your feedback. Thank you for staying with us.

10/10 有夠讚

CRYSTAL

喜歡：整潔度和住宿環境和硬體
It was clean and comfy my only complaint was I had loud guests next to me that kept me awake
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Erwin

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Jennifer

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I was very pleased with how clean this property was during my stay. The staff was extremely nice. I would definitely stay there again.
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Francis

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Consistent
於 2024 年 5 月住了 2 晚

6/10 一般般

Donna

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Holly

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Overall our stay was good. The sofa bed was very uncomfortable. Actually ended up sleeping on the sofa for the duration of the stay. The rooms were updated and well kept. The Bistro served good food and it was a bonus to have a bar so the adults can grab a beverage. The lobby area was a great way to hang out with fellow travelers. Had sufficient seating and the fire pit outside was a nice touch.
於 2024 年 4 月住了 3 晚

2/10 很糟糕

Harvey

不喜歡：整潔度、員工素質和住宿環境和硬體
Bedbugs
於 2024 年 4 月住了 4 晚

6/10 一般般

Toshio

情侶出遊, 商務旅客
喜歡：整潔度和住宿環境和硬體
When we made a reservation, it says "Breakfast for 1" but there is no breakfast. I asked them but no clear answer during 4 days stay.
於 2024 年 4 月住了 4 晚

10/10 有夠讚

SORIN

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

6/10 一般般

Jennifer

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Ramakrishnan

喜歡：整潔度、員工素質和住宿環境和硬體
I came here for a one night stay and it was just fine for that purpose
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Tina

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Convenient
於 2024 年 4 月住了 1 晚

10/10 有夠讚

George

家庭旅遊
Staff was excellent very kind an attentive room was very cozy clean and overall experience was great
於 2024 年 4 月住了 1 晚

10/10 有夠讚

SORIN

於 2024 年 4 月住了 1 晚

8/10 不錯哦

Marie-Josee

於 2024 年 3 月住了 1 晚

8/10 不錯哦

Laura

於 2024 年 3 月住了 1 晚

8/10 不錯哦

Josh

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
There should a time posted at the bistro dining area. I also think it should be open longer for breakfast than 10am. Need a thermostat in the fitness center, it was a little warm while working out. The place was very clean staff was nice. Very happy with our stay.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Danixon

喜歡：整潔度、員工素質和住宿環境和硬體
Hotel is a good stay for the price
於 2024 年 3 月住了 1 晚

10/10 有夠讚

ana

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Douglas

喜歡：整潔度、員工素質和住宿環境和硬體
Nice property, convenient to the highway.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Louis

喜歡：整潔度、員工素質和住宿環境和硬體
The property was beautiful... the beds were very uncomfortable.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

RITA

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Steve

於 2024 年 3 月住了 1 晚

8/10 不錯哦

JUN

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚

2/10 很糟糕

Larry

家庭旅遊
不喜歡：員工素質和住宿環境和硬體
Lazaria, the front desk person seemed like she could care less about what I needed. This person should be behind a desk and not in contect with people!! Basically i asked for a cart to carry luggage to my room. She grunted out "at the end of the hall way" I asked which way? her reply was either so I went to the right side and nothing, the I walked to the other side and nothing there either. I want back to ask for help and this time she said down by the elevator so I walked to the right and all the way down the hall to the elevator and NO cart! I went back to the front dest and asked for help... she shrugged her shoulders and was not willing to do anything. I will NEVER stay at this location again!
於 2024 年 3 月住了 1 晚

2/10 很糟糕

christine

於 2024 年 2 月住了 1 晚

10/10 有夠讚

Tatiana

於 2024 年 2 月住了 1 晚

10/10 有夠讚

Regina

喜歡：整潔度、員工素質和住宿環境和硬體
Very clean and lovely lobby area to hang out. Friendly staff at the bistro counter. Staff at check in were a bit unhelpful and unconcerned.
於 2024 年 2 月住了 1 晚

6/10 一般般

Jamir

喜歡：住宿環境和硬體
不喜歡：整潔度和員工素質
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月28日回覆
Thank you for your candid feedback, please let us know what can we do to improve.

4/10 不太好

Denise

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
The room smelled of cigarette although I asked for non smoking. The rug in the room was stained with red dots that looked like blood stains. We didn’t get our room cleaned nor did we get fresh extra towels. I booked a room with “city view” but instead faced the inside of the courtyard. I wouldn’t book here again. It’s nothing like how it was advertised
於 2024 年 2 月住了 2 晚
General Manager 於 2024年2月28日回覆
We are disappointed you did not enjoy your stay with us. This facility is non smoking and we enforce this policy at check in. The red dots were not blood rather hair dye, we are looking to replace soon. We apologize we failed to meet you expectations.

10/10 有夠讚

Donald，Bronx

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Decided to stay over there to have a break from the city life and relax. The place was quiet and well maintained. That was a wonderful time.
於 2024 年 2 月住了 2 晚
General Manager 於 2024年2月28日回覆
We are glad to hear you chose us for your R&R break ! Welcome back anytime the city gets a little too hectic for you.

10/10 有夠讚

Linda

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Love this hotel
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月28日回覆
We love that you love it!!! Please keep coming back to us.

10/10 有夠讚

Stephen

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great place to relax and wine. I’ll definitely come again…
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月28日回覆
Thank you for the kind review! so pleased you enjoyed your stay with us.

10/10 有夠讚

Abraham

於 2024 年 2 月住了 1 晚

2/10 很糟糕

Maria

不喜歡：整潔度、員工素質和客房舒適度
They had to change us to other room because refrigerator not worked. Then they charge me $20.00 for 2 water bottles. When I called them they said they charged 2 beers.
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月28日回覆
We apologize to know you were charged incorrectly, Thank you for bringing it to our attention. We hope the rest of your stay was satisfactory.

10/10 有夠讚

Ann

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful,clean,quiet, great service
Wonderful service by larzarra and Caroline at front desk Clean comfy quiet room Thank you
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月7日回覆
Thank you for the positive feedback! I will share your comments with LaZaria & Caroline, they will surely appreciate it !

8/10 不錯哦

Joshua

於 2024 年 2 月住了 1 晚

10/10 有夠讚

Kasim

Superb place to visit
Our stay was warm and the Representative at the desk whom serviced us was SUPERB !!!! And very Professional to the point that we are looking forward to returning next weekend.
於 2024 年 1 月住了 1 晚
General Manager 於 2024年2月7日回覆
Thank you so much for the positive review. We hope you’ll visit us again soon. We are so excited you enjoyed your visit with us.

4/10 不太好

Rodrigo

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
it was good
No microwave , nor coffee compliment or dryer - not suit for a family
於 2024 年 1 月住了 1 晚
General Manager 於 2024年2月28日回覆
I apologize, if we did not inform you, but microwaves are available upon request. hair dryers are located in the bathroom behind the door, and Courtyard brand hotels does not offer complimentary breakfast. Thank you for your feedback.

2/10 很糟糕

Sugey

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
於 2024 年 1 月住了 1 晚
General Manager 於 2024年2月28日回覆
Looks like we've disappointment you, we will be contacting directly to further discuss your experience.

6/10 一般般

Orlando

於 2023 年 12 月住了 4 晚
General Manager 於 2024年2月28日回覆
We are sorry your experience was less than, we appreciate the candid feedback.

10/10 有夠讚

Mike

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Room was updated. Staff very friendly. Pool was nice and warm. Will come again.
於 2024 年 1 月住了 1 晚
General Manager 於 2024年2月28日回覆
We welcome yo back very soon ! Thank you for staying with us.

8/10 不錯哦

Keven

於 2024 年 1 月住了 1 晚
General Manager 於 2024年2月28日回覆
We appreciate the positive feedback, we welcome you back soon.

10/10 有夠讚

Ali

商務旅客
喜歡：員工素質和住宿環境和硬體
All the staff at this hotel go above and beyond to make you happy, comfortable and help you- including when your Uber Eats driver isn’t comprehending the room number- they’re on it. Love the ability to open the slider for fresh air and the rooms are cozy.
於 2024 年 1 月住了 3 晚
General Manager 於 2024年2月28日回覆
We strive for all of our guests to have a wonderful experience with us. I will share your comments with my team! We hope to see yo back soon.

10/10 有夠讚

Lucie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
So quiet, stayed for one night. I have SUPER high standards when it comes to bed comfort and noise levels. Slept like a rock. Super nice for the price!!! Will be staying here again :)
於 2024 年 1 月住了 1 晚
General Manager 於 2024年2月28日回覆
We are so pleased you've enjoyed your stay with us.

10/10 有夠讚

Andrea

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
General Manager 於 2024年2月28日回覆
Thank you for the awesome review!

6/10 一般般

Ronald

喜歡：整潔度
於 2024 年 1 月住了 1 晚
Cynthia Amaro 於 2024年2月28日回覆
We apologize we failed to meet your expectations. We will use your feedback to make improvements.