We enjoyed staying here on our recent 10-day trip to Madrid. The staff was incredibly accommodative to a change in plans we had - specially Arancha and her team who worked with us and the management to get us a larger room when my daughter decided to join us on the trip.
The hotel is centrally located and close to many tourist worthy places. Highly recommend anyone looking for a first class experience.
Kamesh
於 2024 年 6 月住了 9 晚
10/10 有夠讚
Carrie
2024年6月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was awesome
Carrie
於 2024 年 5 月住了 3 晚
10/10 有夠讚
Sarah
情侶出遊
2024年6月1日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A very friendly, courteous, helpful and professional staff.
Sarah
於 2024 年 5 月住了 3 晚
8/10 不錯哦
Veronica
2024年6月1日
喜歡:員工素質
Su ubicación excelente muy cerca de la gran vía
Veronica
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Raymond
家庭旅遊
2024年6月1日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel and services were great. Great location close to everything. Only thing I would’ve liked was something to put the luggage on top. Breakfast is great. Overall 9/10
Raymond
於 2024 年 5 月住了 3 晚
8/10 不錯哦
Miguel,santiago
團體旅遊
2024年5月31日
喜歡:整潔度、設施服務和住宿環境和硬體
For the price I paid I would expect some services like at least a coffee machine inside the room… Customer service is average not even the courtesy to ask me how was my stay at the end…. my only compliment for the staff is for the cleaning team as they did an amazing job on that.
The AC is basically controlled by the hotel and it doesn’t cool down much the room… you cannot get it below 22 celcius and the ac turns on and off so it doesn’t really cool the room. The room is small however you will expect this in europe. This is a hotel that basically is good just to sleep and shower.
Overall the location is great..