接待櫃台

洛杉磯聖蓋博喜來登飯店的評分

4 out of 5
洛杉磯聖蓋博喜來登飯店
303 E. Valley Blvd, San Gabriel, CA

評論

9.0

太棒了

10 分,有夠讚;1001 則評論中有 694 則" "
8 分,不錯哦;1001 則評論中有 177 則" "
6 分,一般般;1001 則評論中有 53 則" "
4 分,不太好;1001 則評論中有 37 則" "
2 分,很糟糕;1001 則評論中有 40 則" "

9.0/10

整潔度

9.0/10

員工素質

9.0/10

設施服務

9.2/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

dong

喜歡:整潔度、員工素質和住宿環境和硬體
nice
於 2024 年 5 月住了 1 晚
Hotelmgmt 於 2024年5月24日回覆
We are overjoyed to learn your stay was perfect. Thank you for taking the time to let us know. We hope you will be returning to Sheraton Los Angeles San Gabriel soon for another 10/10 experience!

10/10 有夠讚

Cindyhuang

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
HotelMgmt 於 2024年4月18日回覆
There is nothing better than earning five-stars from a valued guest! Thank you and we hope to see you again soon.

10/10 有夠讚

Lin

於 2024 年 4 月住了 2 晚
Hotelmgmt 於 2024年5月7日回覆
There is nothing better than earning five-stars from a valued guest, Lin! Thank you and we hope to see you again soon.

8/10 不錯哦

Sammie

於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月23日回覆
Your positive review means a lot to us! We're looking forward to your next visit and the opportunity to enhance your experience with us even further, Sammie.

8/10 不錯哦

Wei

團體旅遊
喜歡:設施服務
很好
於 2024 年 2 月住了 1 晚
Hotelmgmt 於 2024年2月20日回覆
Wei, we are honored to receive your kind words and appreciate you taking a moment to offer us a review. We hope you will continue to choose Sheraton Los Angeles San Gabriel for your travel needs. We strive to earn a perfect 10 rating, please let us know upon your next visit what we can do to ensure your total satisfaction.

8/10 不錯哦

MO CHING

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 8 晚
Hotelmgmt 於 2024年2月12日回覆
Your star rating is greatly appreciated, and it will be our pleasure to welcome you back!

10/10 有夠讚

lin

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We feel very comfortable living here
於 2024 年 1 月住了 1 晚
Hotelmgmt 於 2024年2月5日回覆
It's wonderful to know that you felt at home during your stay with us, Lin. Thank you for your positive feedback, and we can't wait to host you again at the Sheraton Los Angeles San Gabriel!

10/10 有夠讚

YAORONG,PORTLAND

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 2 晚
Hotelmgmt 於 2024年1月31日回覆
Thank you for the five-star rating, Yaorong! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

8/10 不錯哦

pinchao

於 2024 年 1 月住了 1 晚
HotelMgmt 於 2024年3月21日回覆
We appreciate you choosing to stay with us and we are glad to know that your experience was a pleasant one. Hopefully, a return trip will be a part of your future travel plans!

2/10 很糟糕

Liya

團體旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
The hotel's overall facilities are brand new, and there are many Chinese restaurants nearby. When checking out, I was in a hurry and forgot to take my newly purchased CBP facial cleanser. When I called back, the hotel staff helped search, but twice they told me they didn't see it. I'm pretty sure I left it in the bathroom. It's really unfortunate 😔. In fact, many small hotels nowadays rarely have such incidents. Also, a reminder for everyone: please take care of your personal belongings when checking out to avoid unnecessary troubles.
於 2024 年 1 月住了 2 晚
Hotelmgmt 於 2024年3月24日回覆
Liya, we're glad you found our hotel and its surroundings to your liking! However, we're truly sorry to hear about the inconvenience you experienced after leaving an item behind. Our goal is always to reunite our guests with any lost property, and we're disappointed we couldn't locate it for you. We hope to welcome you back and provide a much smoother experience next time.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
住了很多次,住客素質普遍不高,大聲喧嘩
於 2023 年 12 月住了 7 晚
HotelMgmt 於 2024年1月8日回覆
Thank you for your loyalty and for taking the time to share your concerns. We're sorry to hear that your experiences have been affected by the noise levels from other guests. Providing a peaceful and comfortable stay is important to us, and we take your feedback seriously. We will look into ways to better manage noise levels and ensure a more tranquil environment for all our guests. Your comfort and satisfaction are our top priorities, and we hope to provide you with a more serene experience on your future stays.

10/10 有夠讚

XUEMEI

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
For food lovers, this is a good choice. There are many delicious food around the hotel.
於 2023 年 12 月住了 2 晚
HotelMgmt 於 2024年1月2日回覆
How delightful to know our location served you perfectly and that you enjoyed the delicious dining options. Thank you for sharing your positive experience. We hope to host you again soon here at Sheraton Los Angeles San Gabriel!

10/10 有夠讚

lijuan

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
HotelMgmt 於 2023年12月29日回覆
Thank you for your five-stars. We look forward to your return and hope it's soon!

10/10 有夠讚

Liya

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Many tasty shops around, great location in the bustling Chinatown area. The hotel is very new, with excellent facilities, and it's very quiet.
於 2023 年 11 月住了 1 晚
HotelMgmt 於 2023年12月6日回覆
Thank you for sharing your experience at the Sheraton Los Angeles San Gabriel. We're thrilled to hear that our location was a highlight for you, offering easy access to numerous delightful shops and dining options. It's wonderful to know that the modernity and tranquility of our facilities contributed positively to your stay as well. Your satisfaction and comfort are our top priorities, and we're glad we could provide an environment that met your expectations. We would love to welcome you back for another enjoyable experience soon, Liya!

10/10 有夠讚

Alwyn

於 2023 年 11 月住了 3 晚
Hotelmgmt 於 2023年12月16日回覆
Your five-stars mean the world to us, Alwyn! Thank you and we're excited for the opportunity to host you again.

10/10 有夠讚

Lan

於 2023 年 11 月住了 1 晚
HotelMgmt 於 2023年12月14日回覆
Earning five stars from a cherished guest is the ultimate achievement for us! Thank you, and we can't wait to have you with us again soon, Lan.

10/10 有夠讚

Lan

於 2023 年 11 月住了 1 晚
Hotelmgmt 於 2023年11月28日回覆
Earning five stars from you has made our day! Thank you, Lan, and it will be our pleasure to welcome you back.

10/10 有夠讚

Jianxiu,seattle

喜歡:整潔度、員工素質和住宿環境和硬體
good
於 2023 年 11 月住了 1 晚
HotelMgmt 於 2023年11月14日回覆
We always want our guests to have a perfect hospitality experience so we are pleased to read we did that for you. Thank you for your great review and for choosing Sheraton Los Angeles San Gabriel! Revisit anytime.

10/10 有夠讚

mingfeng,San Francisco

於 2023 年 10 月住了 1 晚
HotelMgmt 於 2023年11月15日回覆
There is nothing better than earning five-stars from a valued guest! Thank you and we hope to see you again soon.

10/10 有夠讚

Zhimin

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All good!
Hotelmgmt 於 2023年10月23日回覆
Thank you for your positive feedback! We're delighted to hear you had a great stay with us at Sheraton Los Angeles San Gabriel. We would love to host you again soon!

10/10 有夠讚

Leming

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
very nice
於 2023 年 10 月住了 4 晚
Hotelmgmt 於 2023年10月10日回覆
Thank you for taking the time to share your feedback, Leming. We hope you will be back in the future for another perfect hospitality experience here at Sheraton Los Angeles San Gabriel.

10/10 有夠讚

Dennis,Las Vegas

喜歡:整潔度、員工素質和住宿環境和硬體
HotelMgmt 於 2023年9月29日回覆
Nothing pleases us more than knowing you had a great stay! Thank you and we hope you'll join us for another five-star experience soon, Dennis!

8/10 不錯哦

luolan

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
Hotelmgmt 於 2023年9月27日回覆
Thank you for taking the time to rate your stay. We are delighted to know you enjoyed your overall experience at our hotel and we eagerly await your next visit.

10/10 有夠讚

Lin

於 2023 年 9 月住了 2 晚
Hotelmgmt 於 2023年9月24日回覆
Thank you for your five-star rating, Lin! We hope to be your preferred property whenever your travels bring you to the area!

10/10 有夠讚

Yunjuan

於 2023 年 8 月住了 1 晚
HotelMgmt 於 2023年9月22日回覆
Thank you and we can’t wait to welcome you back again for another five-star stay!

8/10 不錯哦

Andy

於 2023 年 8 月住了 1 晚
HotelMgmt 於 2023年9月21日回覆
It was wonderful having you here and we can't wait to welcome you back to win you over and earn your five-star praise. Thank you, Andy.

10/10 有夠讚

Guang

喜歡:整潔度、員工素質和住宿環境和硬體
This hotel don’t have breakfast free, it is 20 dollars to high.
Hotelmgmt 於 2023年8月25日回覆
Thank you very much for your perfect score and helpful feedback, Guang. We are sorry if any rates did not suit your preferences. We aim to offer competitive rates within the area and will continue to assess and adjust them accordingly. We hope we will still have the chance to welcome you in the future!

10/10 有夠讚

LI ZHAOLONG

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
like
於 2023 年 8 月住了 1 晚
Hotelmgmt 於 2023年8月23日回覆
Thank you, Li, for taking a moment to share your feedback. We're pleased to know you had a positive experience. We hope to have the pleasure of serving you again in the future here at Sheraton Los Angeles San Gabriel!

10/10 有夠讚

yuliang

於 2023 年 8 月住了 4 晚
Hotelmgmt 於 2023年9月10日回覆
Thank you for your five-stars, Yuliang. We look forward to your return and we hope it's soon!

10/10 有夠讚

jianwei

於 2023 年 8 月住了 2 晚
Hotelmgmt 於 2023年9月10日回覆
There is nothing better than earning five-stars from a valued guest, Jianwei! Thank you and we hope to see you again soon.

10/10 有夠讚

mengxue

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
nice
於 2023 年 8 月住了 1 晚
Hotelmgmt 於 2023年8月21日回覆
Thank you for taking a moment to let us know how we are doing here at Sheraton Los Angeles San Gabriel. Your top score and kind words made us smile. We would love to welcome you back anytime!

10/10 有夠讚

Tsung Pei

於 2023 年 6 月住了 16 晚
HotelMgmt 於 2023年7月18日回覆
We love to hear from our guests and are just thrilled you had a great time. Thank you and come back soon!

10/10 有夠讚

shirley

喜歡:整潔度、員工素質和住宿環境和硬體
Had a very good experience.
於 2023 年 7 月住了 3 晚
Hotelmgmt 於 2023年7月7日回覆
Thank you for your feedback, Shirley. We're delighted to hear that you had a very good experience at Sheraton Los Angeles San Gabriel. Our aim is always to provide an enjoyable and memorable stay for our guests, and we're glad to know we succeeded on this occasion. We look forward to having the opportunity to welcome you back for another pleasant stay in the future.

10/10 有夠讚

Guishuang,Arcadia

喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
於 2023 年 7 月住了 1 晚
HotelMgmt 於 2023年7月7日回覆
It was a pleasure to serve as your home-away-from-home and we thank you for taking a moment to share your perfect score. We hope our hotel will be one you return to should your travels ever bring you back to the area.

8/10 不錯哦

Chien Lun

喜歡:員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 5 晚
Hotelmgmt 於 2023年7月10日回覆
Thank you for the high rating, we’re glad to know your stay was enjoyable. We hope you’ll visit us again in the future, Chien Lun!

10/10 有夠讚

Jack

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Pretty good, many great Chinese restaurants nearby.
Hotelmgmt 於 2023年6月30日回覆
Our convenient location in an area rich in diverse culinary options is one of the aspects that our guests love here at Sheraton Los Angeles San Gabriel, and we're delighted you could experience it for yourself, Jack. Thank you for your great review. We look forward to welcoming you back on your next visit to Los Angeles!

2/10 很糟糕

Julia

團體旅遊
喜歡:整潔度
不喜歡:員工素質
非常不满意
Hotelmgmt 於 2023年6月29日回覆
Thank you for your feedback, Julia. We're sorry to hear that your experience did not meet your expectations. We are committed to providing high-quality service and accommodation to all our guests, and we regret that we fell short during your stay. We would greatly appreciate more detailed feedback, if you're willing to share, so that we can understand better where we went wrong and work to improve those areas. Your satisfaction is very important to us, and we hope for the opportunity to make your next stay more enjoyable.

8/10 不錯哦

Ling

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 6 月住了 3 晚
Hotelmgmt 於 2023年6月20日回覆
Your star rating is greatly appreciated, Ling, and it will be our pleasure to welcome you back.

10/10 有夠讚

Hui Fang

喜歡:整潔度、員工素質和住宿環境和硬體
环境好 位置在中心 服务好 下次还会预定该酒店
於 2023 年 6 月住了 2 晚
Hotelmgmt 於 2023年6月20日回覆
Thank you for your kind feedback, Hui Fang. We're delighted to know that you enjoyed the environment, central location, and our service at the Sheraton Los Angeles San Gabriel. It brings us great joy to know that you're considering us for your next stay. We truly value your support and look forward to welcoming you back soon.

10/10 有夠讚

jianwei

good
於 2023 年 6 月住了 2 晚
Hotelmgmt 於 2023年6月12日回覆
Thank you for taking the time to review your experience with us at Sheraton Los Angeles San Gabriel. We are happy your every need was met and we hope you will choose us whenever you are back in town.

8/10 不錯哦

Chuanxin

於 2023 年 6 月住了 1 晚
HotelMgmt 於 2023年6月28日回覆
Thank you for taking a moment to share your positive score! We hope you plan to join us on your next visit to the area, so we have a chance to further impress.

10/10 有夠讚

jianwei

喜歡:整潔度、員工素質和住宿環境和硬體
good
於 2023 年 5 月住了 2 晚
Hotelmgmt 於 2023年5月30日回覆
It is kind of you to take a moment and share your positive experience, Jianwei. We are glad your stay with us at Sheraton Los Angeles San Gabriel was flawless. Looking forward to our future visits!

8/10 不錯哦

GUANLIN

於 2023 年 5 月住了 8 晚
Hotelmgmt 於 2023年5月16日回覆
Our team is grateful for your high rating, thank you! We hope the next time your travels bring you to the area, you’ll consider our property again.

8/10 不錯哦

YING CHUN

於 2023 年 4 月住了 2 晚
Hotelmgmt 於 2023年4月22日回覆
We appreciate you choosing to stay with us and we are glad to know that your experience was a pleasant one. Hopefully, a return trip will be a part of your future travel plans!

10/10 有夠讚

yuanhong

於 2023 年 4 月住了 5 晚
Hotelmgmt 於 2023年5月8日回覆
It was a pleasure to have you as our guest, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon!

10/10 有夠讚

??

於 2023 年 4 月住了 1 晚
Hotelmgmt 於 2023年5月6日回覆
We greatly appreciate your rating and we can't wait to welcome you back to make many more five-star memories with us!

10/10 有夠讚

XIANHANG

喜歡:員工素質、設施服務和住宿環境和硬體
全部喜欢
於 2023 年 4 月住了 1 晚
Hotelmgmt 於 2023年4月12日回覆
Xian, your review was a joy to read and share with everyone here at Sheraton Los Angeles San Gabriel. We love that your overall experience was flawless and hope you will return soon.

10/10 有夠讚

?

於 2023 年 3 月住了 1 晚
Hotelmgmt 於 2023年4月15日回覆
Thank you for taking a moment to leave us this five-star rating. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!

8/10 不錯哦

seung wai

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 2 月住了 3 晚
Hotelmgmt 於 2023年11月6日回覆
We are delighted we made such a great impression on you! Thank you, please visit again soon.

8/10 不錯哦

Tony

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
硬件设施一流,前台接待一般。
於 2023 年 2 月住了 1 晚
Hotelmgmt 於 2023年2月22日回覆
Tony, we are honored to receive your compliments about our luxurious accommodations here at Sheraton Los Angeles San Gabriel. However, we apologize if our team was amiss with service. We will have this resolved immediately so your next trip exceeds your expectations!