8/10 Good
Janice Marie
Traveled with partner
2024/5/30
Liked: Cleanliness, staff & service
We wanted a hotel with security door & hallway with rooms - when we got there it was motel. The area was old & other motels in the area were lesser - some even shady/questionable? Limited amenities nearby - fast food but nothing recognizable for us from Canada. No family diners or upper middle class restaurant. We were told it is a safe, low crime area but there was questionable evidence of street presence all about the area. Train was nearby and was useful in going to Old Pasadena for a day. Good hospitality from helpful BW staff & citizens in the area that we encountered during the day. All wanted to help.
I have a BW Rewards Card & we stayed 4 nights & many signs said “Stay 2 nights & get 3rd night free. I asked for this & also my points & the BW Staff said they could not do anything since Expedia booked for us. I have had BW Rewards for over 20 years & I got no perks out of this stay.
Janice Marie
Stayed 4 nights in May 2024