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Reviews of St Athans Hotel

2 out of 5
St Athans Hotel
20-24 Tavistock Place, London, England

Reviews

7.8

Good

Rating 10 - Excellent. 276 out of 1003 reviews" "
Rating 8 - Good. 449 out of 1003 reviews" "
Rating 6 - Okay. 180 out of 1003 reviews" "
Rating 4 - Poor. 61 out of 1003 reviews" "
Rating 2 - Terrible. 37 out of 1003 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Dongyan

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Lilli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly staff, room was comfortable would say again
Stayed 3 nights in May 2024

8/10 Good

Alice

Traveled with group
Liked: Staff & service
This place was perfect for a one night stay in London. Our room was very small for three girls, but it got the job done! Bathrooms were pretty clean. House is a little squeaky, so you can hear when people are walking. Would recommend for a short stay!
Stayed 1 night in May 2024

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay here. It was simple, safe, quiet, and the staff were all exceptional. The room was so cute and clean, bed comfortable. Shared bathrooms always clean and I never had to wait. Always had tea and coffee. Felt a bit like staying at my nans house. Will for sure stay here again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Emma, Staten Island

Liked: Cleanliness, staff & service, property conditions & facilities
Very good price for what you got. Location location location is unbeatable. Staffs are very nice and helpful.
Stayed 2 nights in Apr 2024

8/10 Good

Arman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice budget hotel, in a walkable distance to the London main attractions.
Stayed 1 night in Apr 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect
Stayed 27 nights in Feb 2024

8/10 Good

Jean-Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are friendly and helpful. The rooms are clean and the shared bathroom was clean. The website reflects what the place is, reasonable value for money, clean and tidy. I would stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with friendly, accommodating staff.

10/10 Excellent

Timothy, Bushkill

Liked: Cleanliness, staff & service, property conditions & facilities
I normally stay at big hotels, but this place is a little charm. The staff are friendly, and helpful with whatever questions you have. There’s a shared bathroom for each floor, but it’s a good size and it’s very clean. I’d definitely stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Emma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was lovely. Nice & clean.staff were great. If we go back I’ll definitely be booking this hotel again.
Stayed 1 night in Feb 2024

6/10 Okay

Morgan

Liked: Staff & service
Stayed 1 night in Feb 2024

6/10 Okay

jacqueline

Traveled with family
Liked: Cleanliness, staff & service
Clean and staff did their best and were very polite No tea making facilities and very noisy on the stairs at night. Even with London pricing expensive for minimal facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Jehonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to tube and nice location
Stayed 2 nights in Feb 2024

10/10 Excellent

Karen

Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with my stay. Clean and safe.
I spent a long time deciding as I needed something close to the British Library but also near the Piccadilly Line for the Science Museum. I chose this over others, despite being a little more expensive, because of the comparatively positive reviews of cleanliness and safety - as I was travelling on my own with two small children this was a priority. I chose a room with an ensuite bathroom for this reason. The room was very clean, traditionally furnished, and usefully contained towels, soap, shower gel and three glasses. My kids were delighted there was a tv. It felt safe and it was quiet at night. Wi-fi worked well and there were useful tips on what to do in the area - we had a look round the nearby Brunswick Centre as a result. Check-out was straight forward and I was able to leave my back-pack till later. Ir would have been nice to get a kettle for a tea in the morning but I’m assuming that doesn’t fit with the permaculture principles. I would definitely stay there again if I needed that location.
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Charming family-run hotel, walking distance from plenty of London attractions, nice neighborhood. An older building with older facilities, but that's part of its charm!
Stayed 1 night in Jan 2024

10/10 Excellent

Conal

Liked: Cleanliness, staff & service
Friendly staff
Stayed 1 night in Jan 2024

4/10 Poor

Quirina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Elgie

Liked: Cleanliness
Stayed 2 nights in Jan 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Claire

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Decent for an unplanned one night stay
Last minute booking due to cancelled Eurostar and was perfectly comfortable. Really good location and not noisy at all given how central it is. Friendly staff and comfortable family room. Bathroom could have been a bit cleaner and the double bed wasn't a proper double, however
Stayed 1 night in Dec 2023

8/10 Good

Trevor, Deal

Liked: Cleanliness, staff & service, property conditions & facilities
very steep stairs to the rooms on the top floor
Stayed 1 night in Dec 2023

6/10 Okay

Enock

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Laura Christina

Traveled with group
It's okay for a small stay, but I wouldn't recommend it if you're planning to stay for a while. The area is well connected with public transport and there's many breakfast options around, which makes it good for a short city trip. We had a room with shared bathroom and while they have a lot of bathrooms available that were never occupied, it's not very comfortable.
Stayed 3 nights in Dec 2023

8/10 Good

Boaz

Stayed 2 nights in Dec 2023

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Useful locaiton and v comfy bed!
The hotel didn't claim to be a 5 star luxury spa, but is a little outdated, although everywhere was immaculately clean, the welcome was very warm, and the matress was about the best I've slept in - in ANY hotel. Oh, and have a good look aroiund the reception area as you wait - very interesting ornaments! No lift, and lots of stairs, so not accessible above ground floor rooms - check which yours is!
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Really good. Great value
Stayed 1 night in Dec 2023

10/10 Excellent

Donna

Stayed 1 night in Dec 2023

2/10 Terrible

Yao

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not doing honest business. There was a giant spider strolling on the carpet, which made me sleepless all night. This hotel should be banned from Expedia.
Stayed 2 nights in Nov 2023

2/10 Terrible

Yao

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I can give a zero star. To say the least, this hotel is not doing honest business. They claim they have shared bathroom for the room, however the fine print actually means you have to share the bathroom with the whole floor. I booked the hotel 11/17-11/19, then I read the fine print and realized what the shared bath room means. So I requested cancel the booking, and they refused to cancel and refused to refund since I chose non-refundable. I asked Expedia to help but Expedia did not resolve the issue for me either. I did not check in for this booking and lost a few hundred dollars. Do not book this hotel, you have been warned. I will never use expedia again.
Stayed 2 nights in Nov 2023
Response from manager on 2023/11/29
To say we are "not doing honest business" is not a fair comment. We received a message from Expedia asking if the guest could upgrade their room and I sent the following email directly to the guest: "We can upgrade you to a room with a private bathroom for those dates at an extra cost of 35 per night (total 70). Let me know if you would like to take this option. Kind regards,". The guest declined to take this option and did not arrive.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Louise Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we wanted
This was perfect for us. Simple.Clean. Friendly.
Stayed 2 nights in Nov 2023

2/10 Terrible

Yiu

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not worth for money
there is no bathroom inside the room and be shared with other and it does not mention before we make the booking. The price we paid is not worth to have this room.
Stayed 5 nights in Nov 2023

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good area ...
Stayed 2 nights in Nov 2023

10/10 Excellent

Robert

Stayed 1 night in Nov 2023

8/10 Good

Neil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The checkin was efficient and friendly, with good banter from the reception staff, who showed a genuine interest in our journey. The reception was curiously decorated with an assortment of exotic, interns trinkets which I enjoyed but could imagine may divide opinion. We were shown to our room which was small but warm, very clean and comfortable though basic (this was reflected in the price). The bathroom and other shared common areas were clean and easy to access; I never had to wait for a shower or the loo.
Stayed 2 nights in Oct 2023

8/10 Good

Sebastian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time
Great customer service. Top.class. room was clean . Good location.
Stayed 2 nights in Oct 2023

8/10 Good

Dean

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Jemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Paramjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2023

6/10 Okay

Nagayoshi

Liked: Staff & service
Stayed 2 nights in Oct 2023

4/10 Poor

Paul

Stayed 1 night in Oct 2023

6/10 Okay

Erin

Traveled with family
Liked: Cleanliness
The hotel was great for what we needed. No frills.
Stayed 3 nights in Oct 2023