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倫敦港區河濱希爾頓逸林飯店的評分

4 out of 5
倫敦港區河濱希爾頓逸林飯店
265 Rotherhithe Street, London, England

評論

8.2

非常好

10 分，有夠讚；1002 則評論中有 447 則" "
8 分，不錯哦；1002 則評論中有 319 則" "
6 分，一般般；1002 則評論中有 126 則" "
4 分，不太好；1002 則評論中有 61 則" "
2 分，很糟糕；1002 則評論中有 49 則" "

8.4/10

整潔度

8.4/10

員工素質

8.2/10

設施服務

8.0/10

住宿環境和硬體

8.2/10

環保程度

評論

10/10 有夠讚

Fengyuan

於 2023 年 5 月住了 2 晚

6/10 一般般

Wei

喜歡：員工素質
不喜歡：住宿環境和硬體和客房舒適度
很多旅行团、房间很小很旧很潮
Forgot my notebook in the room.The Stuff said can’t found it.So disappointed!一个笔记本落在房间了，酒店人员说没看见，找不到了，很失望。
於 2019 年 10 月住了 3 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
有免費接駁渡輪（自金絲雀碼頭到飯店），C10公車幾乎停在飯店入口處，兩者班次都算密集，雖說到市區遠了點，但是整體而言是很便利的
於 2019 年 8 月住了 6 晚

8/10 不錯哦

真實旅客

喜歡：員工素質、住宿環境和硬體和客房舒適度
環境清静.很適合騎單車或漫步欣賞泰吾士河的景色. 服務員很用心為顧客服務. 雖然過早到酒店, 也盡量安排房間給我. 雖然酒店距離市中心遠－点, 交通也很便利. 除了提供免费渡輪往來金絲雀碼頭外, 在Canada Water Station 可乘搭C10 直達酒店, 巴士司機也很樂意提示你落車呢!
於 2019 年 8 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
下次再來
好地方 雖然離市區有點遠
於 2019 年 4 月住了 2 晚

10/10 有夠讚

Jason

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great views at night by the river and staff very helpful should you need them. The most important part was that it was always very clean would stay here again. The free ferry was also convenient.
於 2024 年 5 月住了 3 晚

6/10 一般般

Saqib

家庭旅遊
喜歡：設施服務
My toilet never flushed properly and the door to the balcony was also a problem
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Johnmall

喜歡：整潔度、員工素質和住宿環境和硬體
Easy acceesss
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Lee，Collingwood Park

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing buffet breakfast! Polite and helpful staff.
於 2024 年 5 月住了 3 晚

6/10 一般般

QUO TZONG

情侶出遊
Our recent stay at the DoubleTree Hotel was overall positive, with a few areas for improvement. We checked in on 11 May, where we were welcomed by a very helpful receptionist, setting a good tone for our visit. However, the end of our stay did not meet the same standard. On our departure day, 13 May, we had to check out at 5 AM and encountered some challenges with the receptionist on duty. He was initially reluctant to help us adjust our pre-arranged cab timing due to a last-minute change in our flight schedule, stating it was impossible without even checking. It wasn’t until a follow-up request that he reluctantly made the necessary call, and even then, he struggled to find the contact number, which was disappointing. Additionally, we were informed at check-in that the cab fare to Gatwick Airport would be between 90-100 pounds, but we ended up paying 225 pounds. This unexpected increase in cost was not communicated beforehand and significantly affected our overall experience. While the hotel itself provided comfort and the initial service was excellent, the inconsistency in service quality and transparency regarding costs at check-out left us with mixed feelings. We hope for improvements in these areas for future guests.
於 2024 年 5 月住了 2 晚

8/10 不錯哦

Christine，Jacksonville

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I like to start a review with the positive.I enjoyed that the premises were renovated warehouses on the river. My room had a great view. It was challenging to get a king room with a walk in shower. The beds were smaller than advertised however they were comfortable. Maybe I am just spoiled with the US counterparts. The front desk team was very helpful for the most part. One young woman, who helped me with my room, really stood out but I did not get her name. The breakfast was the meal I had there daily and that was really nice. Mr. Vasimin Bratu, the restaurant manager. went above and beyond to make me happy with my GF needs and whatever else I needed. The man from Sri Lanka who cooked my eggs daily was especially patient with my various requests! The room was cleaned daily and and the hotel staff quickly responded to things that needed to be fixed like the shower drain. Now to the not so good. What I found especially petty and cheap was that the hotel refused to leave bottled water for their esteemed guests daily in the room even though there was a placard on the table and I quote" Stay Hydrated. Hilton Honors members (which I am) can enjoy complimentary bottles of water".Non members pay 2.50GBP." Even in the Transcorp Hilton Hotel in Abuja, Nigeria where I stayed for 2 weeks kept me supplied with water. I will take this up with corporate because it marred my visit and just should not happen in a hotel this price and caliber.
於 2024 年 4 月住了 16 晚

8/10 不錯哦

Herbert

於 2024 年 4 月住了 2 晚

10/10 有夠讚

Samantha

商務旅客, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved getting the boat across to Canary Wharf
於 2024 年 4 月住了 2 晚

6/10 一般般

Elma

不喜歡：住宿環境和硬體
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Sarah

於 2024 年 4 月住了 2 晚

10/10 有夠讚

Jami

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is a classic England property. The rooms don’t compare to US resorts but we loved our stay. We had a few issues and the staff was gracious to help us. The boat was convenient but at the end of our stay the pier was closed for repairs. Bummer!
於 2024 年 4 月住了 9 晚

10/10 有夠讚

Carlos

於 2024 年 4 月住了 3 晚

4/10 不太好

Caroline

不喜歡：整潔度、員工素質和住宿環境和硬體
This hotel is tired, shabby and in need of some TLC. All which can be overlooked if you've paid a relatively cheap price for a stay. C10 bus to central London is directly outside the hotel which is a bonus. But having no hot water in the morning is unacceptable. I had to have a cold shower! I reported this to hotel reception upon checking out and they looked like they couldn't care less, and there was no offer of any kind of compensation for this. Won't be back! 😂
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Julie

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Transport options
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Carina

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Det ligger lite "off" och det är meckigt att ta sig till byn, inga restauranger, hotellet har enen färja som går till canary warf Frukosten var ok, men ingen nutella 😭
於 2024 年 3 月住了 4 晚

6/10 一般般

Bethan

情侶出遊, 家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
不喜歡：整潔度
The hotel had lovely decor and great sized family rooms but the bathroom needed a good clean and not shower gel ! The water taxi was a great way to get to canary warf ! good stay and my family enjoyed it! be aware of a hold charge the hotel will charge when you check in
於 2024 年 4 月住了 2 晚

10/10 有夠讚

FERNANDO RAMIREZ

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great attention by the Personel at front desk and restaurant!
於 2024 年 3 月住了 3 晚

4/10 不太好

Carlos

家庭旅遊
喜歡：設施服務
不喜歡：整潔度和員工素質
We sent our clothes for laundry and they lost 2 of our pants. every time we went to the reception, they told us that they will let us know,but they did nothing. When we got to the room we had toiletries,but when we ran out they didn’t restock. It is dangerous going into the bathroom because there is a step and many people might not see. What I liked about the hotel was the food and how easy it is to take the Uber boat to get to Westminister.
於 2024 年 3 月住了 8 晚

4/10 不太好

Georgie

於 2024 年 3 月住了 1 晚

6/10 一般般

Daniel

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Das Zimmer war nicht sonderlich modern, einchecken 15 Uhr mit langer Wartezeit verbunden, Zimmerreinigung nicht gründlich, kein Kosmetikspiegel im Bad, Dachgeschoss kalt, Buffet mäßige Auswahl
於 2024 年 3 月住了 5 晚

10/10 有夠讚

Audrey

喜歡：整潔度、員工素質和住宿環境和硬體
The location was beautiful. The ferry access. The hotel had an odd layout, but that was also part of the charm. The restaurant was very good, v the staff was amazing!!! I would definitely stay there again.
於 2024 年 3 月住了 5 晚

8/10 不錯哦

Vincent

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The place was great, especially being on the docks and view was beautiful. Rooms were quite small and the turn arounds reminded me like a puzzle, but over all it’s a great place. I enjoyed the breakfast was terrific.
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Alison

喜歡：員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚

6/10 一般般

Jacqueline

喜歡：整潔度和員工素質
Adequate
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Joanne

喜歡：整潔度、員工素質和住宿環境和硬體
Views
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Lynn

喜歡：整潔度
於 2024 年 2 月住了 2 晚

10/10 有夠讚

peter

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Ferry across to other side of river - canary wharf
於 2024 年 2 月住了 1 晚

6/10 一般般

Charles

喜歡：員工素質、住宿環境和硬體和客房舒適度
It’s was just ok
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Roelant

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 3 晚

10/10 有夠讚

Lucy

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect family stay
Had a fab time staying for our sons birthday celebrations in London. As a family of 5 its alwayd hard to find a room to fit us all in. Famtastic room with balcony and very grateful for my request to make it soecial for sons birthday were actioned. Balloons in the room were a lovely touch. Our boys loved the free ferry ride - mafe it feel very special and s real adventure. Only regret is we didnt stay longer. Thank you
於 2024 年 2 月住了 1 晚

6/10 一般般

JOSE RICARDO

家庭旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體和客房舒適度
Essa poderia ser melhor
Infelizmente não foi a melhor estadia em Londres que já tive, longe disso. Apartamento muito velho com muitos barulhos internos e no corredor. A limpeza,deixou bastante a,desejar e no último dia as tomadas deixaram de funcionar. Para piorar ainda tentaram me cobrar uma diária extra por um suposto visitante em meu quarto, que nunca aconteceu. O café da manhã foi muito bom.
於 2024 年 2 月住了 10 晚

4/10 不太好

Max

喜歡：住宿環境和硬體和客房舒適度
不喜歡：員工素質
於 2024 年 2 月住了 3 晚

10/10 有夠讚

Edwin

喜歡：整潔度、員工素質和住宿環境和硬體
Great service and good breakfast
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Salih

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I loved the luxurious accommodations and impeccable service. i had a fantastic experience and would highly recommend it to others.
於 2024 年 2 月住了 1 晚

8/10 不錯哦

olivia-leigh

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚

2/10 很糟糕

David

於 2024 年 2 月住了 1 晚

10/10 有夠讚

Samantha

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Was a beautiful hotel with a great view of the Thames and a quick ferry ride to lots on the other side. The only drawback was that there wasn’t much for food on that side of the river. Overall, great hotel and the staff were very friendly and attentive! Would definitely stay again :)
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Tina

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel. Easy to cross to Canary Wharf on the ferry and easy access to the tube. We only stayed one night but it was great x
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Jason

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Valentine’s Day
On arrival I was given complementary cookies which I liked very much. However I did have a problem with entering with key card at first but when I went back to reception the issue was solved very quickly. Room was very clean and staff are very nice. The room service did take some time to arrive but hotel was very busy at that time so it was understandable. Overall a really nice expirence for Valentine’s Day
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Sohail

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lovely staff and a big thank you from and the family. Even with a few minor issues they rectified them quickly and promptly.
於 2024 年 2 月住了 2 晚

6/10 一般般

Enoch，South Pasadena

情侶出遊
The dedicated ferry was unique
於 2023 年 12 月住了 4 晚

10/10 有夠讚

Scarlett

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The kids love the boat breakfast was lovely all staff really helpful
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Sara

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great but where are the EV chargers
Very spacious rooms and very helpful and friendly staff. The Uber boat being at the hotel is great for exploring London from the Thames. The breakfast was amazing too. Shame there’s no electric chargers in the car park.
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Alexandros

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
Very old facilities, need to be upgraded/refurbished
於 2024 年 2 月住了 2 晚

8/10 不錯哦

chloe

親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
不喜歡：員工素質
The guy at the front desk who check us in was very rude. We said hello to him twice with no response and he looked at us like we were dirt. Luckily the lovely lady at check out was very polite and sweet. The views and room was amazing and despite the check in my daughter had a lovely birthday.
於 2024 年 1 月住了 1 晚