The room in the fantasy tower is very nice. However, when I arrived the shampoo, conditioner, and body wash were all empty in the shower and had to call to get them refilled. The staff is very helpful and the property and casino is very clean! Sean and Heather at the tequila pool bar are awesome! Super friendly and make great drinks! The Mexican food bar was outstanding! But please offer free chips and salsa for the amount that you are served. To charge for small bowl of chips and a tiny cup of salsa is absurd. You can offer that to your guests for free. However, the ribeye soft tacos were amazing! I would’ve liked to have seen the ghost bar open on Monday and Tuesday night, but it was closed which is unfortunate. They should at least keep the bar open at night for cocktails and the view.
Overall, the Palms is still a great spot to stay, but it just needs a few small changes.