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"The Lakefront Property is a short walk to the ferry that can take you all over the lake! What was really special about this place was the amazing staff that helped us! We had some hiccups with the train coming to Como... several hiccups. Lorella was great about responding and reassuring us that our room would be waiting for us. She had went home but also communicated with her co-workers. When we got there we were celebrated for making it to the hotel. What a warm welcome. Alphen at the front desk was always eager to help us. He got us taxi's, and did his best to answer all our questions with a smile! Bernie helped with our unusual request to measure and weigh my 85 yr old mother's mobility scooter for "easy"jet's requirements. Their restaurant (I'm sorry I didn't get his name) recommended an amazing dinner for 2 that I shared with my cousin and him and another couple employees sang Happy Birthday to my mom and served her a warm chocolate cake that even though we were completely full we couldn't resist trying! Top to bottom this place was wonderful. If I was staying in Como again, I wouldn't stay anywhere else! Thank you all! :)"

"it was wonderful"

"It was one of the nicest places I stayed with everything perfect"

"Look no further the best 5 star property on lake como ( we visited a few)- stunning views, close proximity to local towns, amazing staff. I’m shocked to see any reviews less than 5 star - I consider myself a well travelled guest and this hotel goes above and beyond. "

"The amenities the staff the service is amazing"

"The staff and food was wonderful. Thoroughly enjoyed our room and the view was perfection. The perfect place for our anniversary and our room had plenty of space ohhh did I mention the view. Solid 10!!!"

"Beautiful, charming architecturally and wonderful staff and location. "

"2nd time there, the place is nice as always with the most friendly staff "

"We had a fabulous stay here. Everything was top notch. We came from another hotel on the lake that had a wedding every night that kept us up. The Villa Serbelloni was such a treat. The indoor pool and spa are a wonderful addition. "