No towel, No toilet door. Reception closed at 10pm open 9am. Dirty Bed Linen. Full of stains and smells bad. Improvement needed immediately if the owner is still looking for customer coming thru the door.
Kee
於 2020 年 7 月住了 1 晚
10/10 有夠讚
Kok yong
2019年12月30日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Kok yong
於 2019 年 12 月住了 1 晚
4/10 不太好
真實旅客
情侶出遊, 商務旅客
2019年8月30日
不喜歡:整潔度、員工素質和住宿環境和硬體
No cleaning room
No hot water
真實旅客
於 2019 年 8 月住了 1 晚
4/10 不太好
真實旅客
商務旅客, 團體旅遊
2019年7月19日
不喜歡:整潔度、員工素質和住宿環境和硬體
service very slow and bad
真實旅客
於 2019 年 7 月住了 1 晚
4/10 不太好
kenslshr,Kuala Lumpur, Malaysia
家庭旅遊
2019年3月11日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
Booked a room, but was given different room. Room given was different from what being told in the website. Then staff simply said room has been fully booked/ taken by other guest. This was the 2nd time the same thing happened. When we were not happy, staff said we can change room the day after. They think it's funny changing from one room to another? So they expect us to load and unload our stuff again and again? That's not how you run the business. Very poor management, poor staff.
The staff was rude. Couldnt even speak simple native language, which is unacceptable. Had the gut to say it's not their problem, was told the problem is between me and Expedia. What a joke.
kenslshr
於 2019 年 2 月住了 3 晚
2/10 很糟糕
真實旅客
2018年2月12日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
AVOID THIS HOTEL
house keeping enter the room while you sleeping.
真實旅客
於 2018 年 2 月住了 1 晚
4/10 不太好
真實旅客
2018年2月11日
喜歡:員工素質
不喜歡:住宿環境和硬體和客房舒適度
First of all it was a dissapointment as I had bokked and payment my booking for a queen bedded room. However to my surprise when I arrived at the hotel to check in, i was told that the queen bedded room was fully booked and only 2 single bedded room was avaivable.
The reason given my the hotel staff was that expedia did not close the booking for the queen bedded room despite informing that it was already full.
Aside, the room was very congested and cleanliness was moderate.
In total it was not a pleasant stay and I would like to here from expedia on this double booking claim.
I have made several bookings thru expedia recently and so far this is the only bad experience.
Thank you
真實旅客
於 2018 年 1 月住了 1 晚
6/10 一般般
YIN CHEN
2018年1月19日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
YIN CHEN
於 2018 年 1 月住了 2 晚
4/10 不太好
jimmy B ,kulai
2017年12月23日
不喜歡:員工素質
One of the Towel not clean.
Water at the walkway and door .