2/10 Terrible
Kirstina
Traveled with partner
2024/6/18
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is horrible. There was no water for one full day of our stay. The hotel staff was unapologetic about the situation. We were not offered any compensation, not even free bottles of water to drink. The entire hotel stinks. The elevator smells like melting crayons. The linens smell like they were washed in dirty water. The hallways are musty. The hot tub didn’t have any water in it. The breast bar costs $25 per person but serves the same food you would expect at a free Hilton breakfast. The hotel staff are disheveled and uninterested. The bathroom faucets are so cheap and poorly designed that you can’t wash your hands or face in the sink. They are too close to the edge that the water just runs down the side of the sink. The floors are dirty. The showers are dirty. There are dead end stairways that are marked as exits. Totally unsafe. The fitness center is unusable. There was reliable
WiFi. But you can get that almost anew here. Stay away. Go anywhere else. Hilton should be ashamed to be associated with this place. Disgusting.
Kirstina
Stayed 2 nights in Jun 2024