Hotel.com gave this hotel a 4 star rating , but in my option, it is a 2.5 star hotel. everything inside the guest room are aged. As a four star hotel, the guest room needs an overall remodel. I attached a photo i took as soon as I walked into the room. There was a deflated balloon left on the floor, in front of the sofa. This caused me to wonder how this room was cleaned before my occupancy.