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爾文約翰韋恩機場凱悅嘉寓飯店的評分

3 out of 5
爾文約翰韋恩機場凱悅嘉寓飯店
2320 Main Street, Irvine, CA

評論

9.2

太棒了

10 分，有夠讚；1001 則評論中有 724 則" "
8 分，不錯哦；1001 則評論中有 180 則" "
6 分，一般般；1001 則評論中有 48 則" "
4 分，不太好；1001 則評論中有 26 則" "
2 分，很糟糕；1001 則評論中有 23 則" "

9.4/10

整潔度

9.4/10

員工素質

9.0/10

設施服務

9.4/10

住宿環境和硬體

9.2/10

環保程度

評論

10/10 有夠讚

Yan

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
他们的位置去机场很方便
於 2023 年 5 月住了 5 晚
Alfred R. 於 2023年5月16日回覆
Thank you so much for taking the time to leave a review. We are so glad to hear you enjoyed your stay. We hope to see you again real soon.

10/10 有夠讚

Yue

家庭旅遊
喜歡：整潔度、員工素質和設施服務
Very recommend
Kerry 於 2022年11月28日回覆
Thank you very much for your review and rating. We are glad you enjoyed your visit and we hope to see you again soon.

10/10 有夠讚

Tzuyi

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 8 月住了 9 晚
Kerry 於 2022年8月22日回覆
Thank you for reviewing your stay. We appreciate you choosing our location for your travel accommodations and we hope we can welcome you back again soon.

8/10 不錯哦

Yin Shun

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
room is very clean, the staff is very friendly and helpful
於 2022 年 1 月住了 3 晚
Kerry 於 2022年1月5日回覆
Thank you for reviewing your stay. We hope to welcome you back again soon.

10/10 有夠讚

?

於 2021 年 9 月住了 1 晚

10/10 有夠讚

Mei-Ling

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
客房乾淨 早餐好吃!
於 2019 年 4 月住了 8 晚
Kerry 於 2019年6月6日回覆
We are glad you enjoyed your stay at Hyatt House Irvine/John Wayne Airport and hope you return again soon.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
環境很好，就是wifi很慢
於 2018 年 9 月住了 1 晚

8/10 不錯哦

Ning-Hung

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 9 月住了 1 晚

10/10 有夠讚

Juanita，Henderson

情侶出遊, 寵物同遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Rooms on our floor had a plumbing problem with rooms flooding and guests had to be relocated. They had dehumidifier fans everywhere and one elevator was out of service due to the water situation. This was very inconvenient for us.
於 2024 年 5 月住了 2 晚

4/10 不太好

Borjana

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
不喜歡：員工素質
We always stay at this hotel when in Irvine. Unfortunately, this time around we were greeted by the most unpleasant man at the front desk when we were checking in. He was so rude to the guest arriving right before us, but since we didn’t hear the beginning of their conversation, we were unsure what caused it. Then he greeted us with same unkindness and irritability that we had no idea what was going on. Whenever we travel, we stay at a Hyatt, but we are pretty sure we will never got through this on this specific location. The man at the front desk was obviously troubled by something and I feel for him, but client facing staff should not behave this way. He completely ruined the pleasure of staying and coming back to this hotel.
於 2024 年 5 月住了 2 晚

10/10 有夠讚

denise

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I dont like the extra parking fee when you pay so much for the room with less than a 24 hr stay.
於 2024 年 5 月住了 1 晚
Kerry 於 2024年5月27日回覆
Thank you for your feedback and review. We appreciate you choosing Hyatt House Irvine/John Wayne Airport

10/10 有夠讚

Anila

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The staff is very professional, always smiling, always ready to help, ask if you need help. The cleaning happened very good every time we needed cleaning service.
於 2024 年 5 月住了 11 晚
Kerry 於 2024年5月21日回覆
Thank you for staying with us. We appreciate your feedback and we hope to welcome you back again soon.

8/10 不錯哦

Dan

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Standard hotel stay. Breakfast options and quality need improvement
於 2024 年 5 月住了 1 晚
Kerry 於 2024年5月20日回覆
Thank you for your feedback. We appreciate you choosing Hyatt House Irvine/John Wayne Airport for your travel accommodations.

10/10 有夠讚

Thomas

喜歡：整潔度、員工素質和住宿環境和硬體
Stayed with three basketball teams. Great location! Very clean and quiet.
於 2024 年 5 月住了 2 晚
Hyatt House Irvine 於 2024年5月20日回覆
Hi Thomas,Thank you for the positive feedback and we hope to see you again soon.

8/10 不錯哦

Kunio，Redmond

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Room cleaning was good done by Maria Carmen.
於 2024 年 5 月住了 1 晚
Hyatt House Irvine Team 於 2024年5月16日回覆
Hi Kunio,Thank you for your feedback and acknowledged Maria Carmen. We hope to see you again soon.

10/10 有夠讚

Allyson

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 3 晚
Hyatt House Team 於 2024年5月15日回覆
Hi Allyson,Thank you for the positive review and we hope to see you again soon.

8/10 不錯哦

Takao

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 5 晚
Kerry 於 2024年5月14日回覆
Thank you for choosing Hyatt House Irvine/John Wayne Airport.

10/10 有夠讚

Kevin，Long Island City

於 2024 年 5 月住了 4 晚
Kerry 於 2024年5月14日回覆
We appreciate you choosing Hyatt House Irvine/John Wayne Airport for your travel accommodations. We hope to see you again soon.

10/10 有夠讚

Terri，Nooksack

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Staff held our bags until check in time which was a huge help.
於 2024 年 5 月住了 1 晚
Hyatt House Irvine Team 於 2024年5月9日回覆
Hi Terri,Thank you for the positive review and we hope to see you again soon.

10/10 有夠讚

Sharon Bar Ezer

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Enjoyable!
於 2024 年 5 月住了 2 晚
Hyatt House Irvine Team 於 2024年5月5日回覆
Hi Sharon,Thank you for the positive review and we hope to see you again soon.

10/10 有夠讚

Gina

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
$22.00 a car a night to park….!! Didn’t like this at all!
於 2024 年 5 月住了 1 晚
Kerry 於 2024年5月6日回覆
Thank you for your feedback and review. We are sorry to hear that our overnight parking fee was not satisfactory and do hope that we have a future opportunity to serve you again in the future.

10/10 有夠讚

Rebeca

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Hyatt House Irvine Team 於 2024年5月4日回覆
Hi Rebeca, Thank you for the positive review and we hope to see you again soon.

10/10 有夠讚

Mehran

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 16 晚
Hyatt House Irvine Team 於 2024年5月4日回覆
Hi Mehran, Thank you for the positive review and we hope to see you again soon.

8/10 不錯哦

Kevin

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Convenient location
於 2024 年 4 月住了 1 晚
Alfred R. 於 2024年5月2日回覆
Thank you so much for taking the time to leave a review. We are so happy to hear you enjoyed your stay. Please come and see us again on your next trip to the area.

10/10 有夠讚

Alejandro

於 2024 年 3 月住了 8 晚
Kerry 於 2024年5月21日回覆
Thank you for your review. We appreciate you choosing Hyatt House Irvine/John Wayne Airport.

10/10 有夠讚

ryan

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Hyatt House Irvine Team 於 2024年4月29日回覆
Hi Ryan,Thank you for the positive review and we hope to see you again soon.

10/10 有夠讚

Ribkah

喜歡：整潔度、員工素質和住宿環境和硬體
Lovee everything about this property :) the rooms are so spacious and clean. Will def be back :)
於 2024 年 4 月住了 2 晚
Hyatt House Irvine Team 於 2024年4月29日回覆
Hi Ribkah,Thank you for the positive review and we hope to see you again soon.

6/10 一般般

edward

喜歡：整潔度、員工素質和住宿環境和硬體
Found the beds to be very uncomfortable
於 2024 年 4 月住了 1 晚
Kerry 於 2024年4月26日回覆
Thank you for your feedback on your stay with us and we apologize that you found our beds to be uncomfortable. We do hope to have a future opportunity to improve upon your stay experience.

10/10 有夠讚

Mary

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel for a quiet stay.
於 2024 年 4 月住了 2 晚
Hyatt House Irvine Team 於 2024年4月24日回覆
Hi Mary,Thank you for the positive feedback and we hope to see you again soon.

10/10 有夠讚

Kristin

於 2024 年 4 月住了 1 晚
Hyatt House Irvine Team 於 2024年4月22日回覆
Hi Kristin,Thank you for the positive review and we hope to see you again soon.

10/10 有夠讚

Juan Antonio

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Mucho bueno
於 2024 年 4 月住了 4 晚
Alfred R. 於 2024年4月16日回覆
Muchas gracias por tu revisión. Nos alegra saber que disfrutó de su tiempo con nosotros.

10/10 有夠讚

Mohammad

喜歡：整潔度、員工素質和住宿環境和硬體
Everything was excellent
於 2024 年 4 月住了 5 晚
Hyatt House Irvine Team 於 2024年4月17日回覆
Hi Mohammad,Thank you for the positive review and we hope to see you again soon.

10/10 有夠讚

Anila

喜歡：整潔度、員工素質和住宿環境和硬體
They have a food delivery robot that my kid really likes.
於 2024 年 4 月住了 3 晚
Kerry 於 2024年4月16日回覆
Thank you for providing feedback on your stay. We are glad you enjoyed your stay and that your child likes the test robot. We hope to see you again soon.

8/10 不錯哦

Dakota

情侶出遊
喜歡：員工素質和住宿環境和硬體
Generally enjoyed our experience. Great staff mostly, just the bartender was a little jaded or something. Though, front desk were very friendly and helpful, kitchen staff at breakfast were nice, and the cleaning staff were lovely. Room was nice, bathroom was clean. Only a few minor complaints. There was scum in some of the glasses in the room; the toilet stopped flushing (luckily it was the morning we left); the windows do not open and the air conditioning did not cool sufficiently, so it got a bit stuffy.
於 2024 年 4 月住了 1 晚
Hyatt House Irvine Team 於 2024年4月15日回覆
Hi Dakota,Thank you for your recent with Hyatt House Irvine and provided a positive and detail review. I will share your feedback to my team to seek for improvement. Hope to see you again soon.

10/10 有夠讚

Anastasiia，Bellevue

情侶出遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is my second time coming to this hotel, amazing breakfast and convenient location
於 2024 年 4 月住了 5 晚
Alfred R. 於 2024年4月11日回覆
Thank you so much for the taking the time to leave a review. We are so happy to hear you enjoyed your stay with us. Please come and visit us the next time you are in the area.

10/10 有夠讚

Renee

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I slept so good, I hit the snooze button twice! Scheduled an airport shuttle for the morning. When I came down to check out they said they weren’t going to be able to shuttle me to the airport but they would call an Uber, on them, to take me. Didn’t get a chance to grab breakfast before I left but did take a look and it looked good. I def plan to come back to the area and will def stay here again
於 2024 年 4 月住了 1 晚
Alfred R. 於 2024年4月6日回覆
Thank you so much for taking the time to leave a review. We are so happy to hear you enjoyed your stay with us. Please come and see us gain on your next trip to the area

10/10 有夠讚

Janet

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice and clean room, not much of a view. Nice staff. Didn't like having to pay $22 for parking. Breakfast was fantastic and the highlight of our stay.
於 2024 年 3 月住了 1 晚
Kerry 於 2024年4月1日回覆
Thank you for your review and feedback. We appreciate you choosing Hyatt House Irvine/John Wayne Airport and we hope to have a future opportunity to welcome you back again.

4/10 不太好

Ragini Satish

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
Access from parking was inconvenient Door lock broke and we missed our event early morning, since car keys got locked in the room
於 2024 年 3 月住了 3 晚
Alfred R. 於 2024年3月24日回覆
Thank you for taking the time to leave a review. Our sincerest apologies for the issues you experienced with your door lock during your stay. Unfortunately, despite our best efforts to provide a great experience some situations occur outside of our control. We hope you may give us another opportunity and visit us again on your next trip to the area.

10/10 有夠讚

Parminder

喜歡：整潔度、員工素質和住宿環境和硬體
Very nice area
於 2024 年 3 月住了 2 晚
Hyatt House Irvine Team 於 2024年3月17日回覆
Hi Parminder,Thank you for the positive review and we hope to see you again soon.

10/10 有夠讚

Daniel

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very clean and safe place to stay.
於 2024 年 3 月住了 3 晚
Hyatt House Irvine Team 於 2024年3月17日回覆
Hi Daniel,Thank you for the positive review and we hope to see you again soon.

6/10 一般般

Deanna

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff and service were first rate. The location great. Very clean city and felt safe. The room itself was not very soundproof and we could hear other hotel guests inside and outside of their rooms.
於 2024 年 3 月住了 2 晚
Alfred R. 於 2024年3月14日回覆
Thank you for taking the time to fill out a survey. We hope you may come and see us again on your next visit to the area. Thank you for staying with us.

10/10 有夠讚

Earl

於 2024 年 3 月住了 3 晚
Kerry 於 2024年4月1日回覆
Thank you for choosing Hyatt House Irvine/John Wayne Airport for your travel accommodations. We hope to see you again soon.

10/10 有夠讚

Ragnarok Nicolau da，Lake Forest

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great staff and nice breakfast.
於 2024 年 3 月住了 8 晚
Alfred R. 於 2024年3月9日回覆
Thank you so much for your wonderful review! Please come and see us again on your next trip to the area!

10/10 有夠讚

Mauricio，Newark

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great people. Great service. Convenient location
於 2024 年 3 月住了 3 晚
Hyatt House Irvine Team 於 2024年3月6日回覆
Hi Mauricio,Thank you for the positive feedback and we hope to see you again soon.

10/10 有夠讚

Michael

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and well managed hotel in a great location. Nice amenities and spacious.
於 2024 年 3 月住了 2 晚
Hyatt House Irvine Team 於 2024年3月5日回覆
Hi Michael,Thank you for your positive review and we hope to see you again soon.

8/10 不錯哦

Dennis

商務旅客
喜歡：員工素質和住宿環境和硬體
The only issue was the $22 a day parking which is ridiculous.
於 2024 年 2 月住了 2 晚
Alfred R. 於 2024年3月2日回覆
Thank you so much for taking the time to leave us a review. We are happy to hear you enjoyed your stay with us. Please see us again on your next visit to the area.

10/10 有夠讚

Amber

喜歡：整潔度、員工素質和住宿環境和硬體
Loved it and the ppl
於 2024 年 2 月住了 4 晚
Hyatt House Irvine Team 於 2024年2月22日回覆
Hi Amber,Thank you for the positive feedback and we hope to see you again soon.

10/10 有夠讚

Yandong

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The front desk staff members are extremely friendly and helpful. The room, kitchen and bathroom are clean and convenient to use. Breakfast is fine. I have a very pleasant stay.
於 2024 年 2 月住了 1 晚
Hyatt House Irvine Team 於 2024年2月21日回覆
Hi Yandong,Thank you for your positive review and hope to see you again soon.

10/10 有夠讚

Aisha Musa

親子旅遊
It was an exceptional stay!! Front desk provided a very warm welcome. Hotel was nice, quiet and clean. We really enjoyed our stay.
於 2024 年 2 月住了 3 晚
Hyatt House Irvine Team 於 2024年2月19日回覆
Hi Aisha,Thank you for your positive feedback and we hope to see you again soon.

10/10 有夠讚

Jeffrey

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Hyatt House Irvine Team 於 2024年2月20日回覆
Hi Jeffrey,Thank you for the positive review and we hope to see you again soon.