There is no real staff. The dining room is closed, has been forever. The food is awful. We were served molded green parmesan cheese over an awful dish that was supposed to be a red sauce. Green cheese, and not even a discount or comp at dinner. Disgusting. Our room looked nice, good view, charming, till night and no heat whatsoever. Then the bed broke because the slats supporting the mattress were cut too short. I actually injured my shin. We moved ourselves to another room. After all that, instead of a refund, I was offered an electronic gift card for 50 bucks. This place was expensive, and I paid more for what was supposed to be a better room. Don't eat there, for sure! It's a charming, once magnificent, inn, that hasn't been maintained and is clearly just trying to get by until a new owner steps in. Amazing view of Fourth Lake from the rooms. Too bad it is run so poorly.