Quadruple Room | Desk, blackout drapes, soundproofing, rollaway beds
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Reviews of Apple Tree B&B

3.5 out of 5
Apple Tree B&B
No. 43-1 Guolian 1st Road, Hualien City, Hualien County

Reviews

8.6

Excellent

Rating 10 - Excellent. 76 out of 170 reviews" "
Rating 8 - Good. 73 out of 170 reviews" "
Rating 6 - Okay. 14 out of 170 reviews" "
Rating 4 - Poor. 5 out of 170 reviews" "
Rating 2 - Terrible. 2 out of 170 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. A small hotel rather than a bed and breakfast as the name suggests. There is no elevator so be prepared to bring your luggage up the stairs. Still it is a very nice place to stay.
Stayed 2 nights in Mar 2020
Response from 蘋果姐姐 on 2020/4/24
Thank you, welcome to come to Hualien next time

10/10 Excellent

Thilak

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel at reasonable price, location is just next to train station very convenient, the staff is super friendly and helpful!
Stayed 2 nights in Dec 2019

10/10 Excellent

Fei-Wen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice, comfortable room. It's an old building but room was renovated. Next to train station. Price is fantastic and includes breakfast. Staff was friendly too. Enjoyed my stay there.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was fast. Clean rooms. Just a note that the building has no lifts. So it may be difficult for the elderly.
Stayed 2 nights in Dec 2019

10/10 Excellent

Eka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was a great place to stay. The place is close to the train station.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe and near Hualien train station. Good housekeeping and homely
Stayed 2 nights in Dec 2019

2/10 Terrible

JORGE A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst policy ever. We are tourists and we couldn’t get an early train to the city which means we couldn’t communicate with them that our check in was later than 8 pm. What they did to us, they didn’t allow us to check in and didn’t give us the money back, never happened to me , very unsatisfied with the hotel.
Stayed 1 night in Aug 2019

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean , big room, close to the train station ! 3 minutes walking !
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Apple Tree B&B is an easy walk to the train station and provides great value for your money. The room was clean and the beds were comfortable. Though the breakfast options weren't my favourite, they were included in the price and helped us out when we had to leave for a morning tour. We would stay again.
Stayed 2 nights in Apr 2019

8/10 Good

IRENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and near the station. Worth the price
Stayed 1 night in Jun 2019

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a gem!
Great location as it is near train station. Staff is very friendly and helpful. Helped with carrying luggages up the stairs. They also allow us to keep the luggages overnight. Love the room. Big and clean. We love the breakfast too as we get to order what we want at a small breakfast shop right next to the hotel.
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Well located. Staff was very helpful arranging tours and transportation.
Stayed 4 nights in May 2019

10/10 Excellent

RICKY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient. Very close to main train station
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very near to Hualien Railway Station and Tourist Centre
Stayed 2 nights in Jan 2019

2/10 Terrible

Curtis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very bad service to cancel my reservation.
They cancelled my reservation due to they don't have the counter check in after 8 pm , I did communicate with them about my late arrival twice , bad for them.
Stayed 1 night in Jan 2019
Response from 蘋果姐姐 on 2019/2/9
不好意思，你的入住時間是凌晨24:00多，我們櫃台人員不是24小時服務，民宿網站上已注明我們入住時間是19:00前，我們櫃台最晚服務時間是20:00，感謝你的意見。 Sorry, your check-in time is more than 24:00 in the morning, our counter staff is not 24 hours service, the hotel website has indicated that our check-in time is before 19:00, the latest service time of our counter is 20:00, thank you Views.

8/10 Good

Fok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Clean and newly renovated rooms. Nearest to the railway station.
Stayed 1 night in Jan 2019

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, safe and great value for money!
The B&B is really close to the main train station in Hualien and is very clean and safe. On the night I was there, there was an earthquake of about 5 on the richter scale and upon posting my experience on FB, I received a WhatsApp text from them almost immediately assuring me that things are ok and that they are in the B&B with me should I need any help -- how prompt and comforting! Esp as I have no experience with earthquakes, this gesture really helped. I definitely will stay here again when I return to Hualien next time
Stayed 1 night in Dec 2018

8/10 Good

CJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to station, spacious room
5 mins walk to Hualien Station, which is a bonus as we were leaving for Taipei the next day. We got a room at level 3 and the only way up is by stairs. However, the female staffs helped us with our luggages to our room. The room is very spacious and the bed is big and comfy. The hairdryer is quite poor, especially for ladies with long hair. The room also comes with breakfast voucher (choice of chinese or western food) which you can use it at the shops beside the accommodation.
Stayed 1 night in May 2018

8/10 Good

Doreen, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to train station
Spacious room with queen beds , fit for a couple with kids. No elevator , our room was at 5/f, its tough to carry luggages.
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is just two minutes from the railway station, and the bus to Taroko in within sight, very functional if it is your major itinerary for Hualien. But if you want to go to the town center or night market, it is more than half hour walking or a 150 taiwan yuen taxi trip.
Stayed 2 nights in Mar 2018

10/10 Excellent

Ike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location!
Very close to the train and bus stations. From the train station take the front exit, walk straight, cross the busy street, turn left and a few meters on you'll see a building with apple design. The hotel is on the 2nd floor but the check-in reception is the office on the ground floor. Just go inside and someone will assist you. You'll be asked for your choice of breakfast. Take the 7-Eleven voucher, the Chinese breakfast next to the hotel was a big letdown. The staff couldn't speak a lot of English but they were very friendly, tried their best to understand and were patient in explaining things. The first bus from Hualien to Taroko leaves at 7 am. The next bus leaves at 8:30 am. Wake up early!
Stayed 2 nights in Oct 2017

8/10 Good

Wai Lam Teres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean
Stayed 2 nights in Jul 2017

10/10 Excellent

HO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thumbs up
located conveniently near the Hualien train station. room is spacious for the 3 of us and it is cosy. there is also a nice breakfast outlet beside the hotel. Overall, it is a very good experience!
Stayed 3 nights in Jun 2017

8/10 Good

Hsiang hsiu

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Yiting

Stayed 2 nights in May 2022

8/10 Good

Shu Ling

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2022

8/10 Good

YEN CHUN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間大 床大又舒服 不
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
地點方便，就在火車站前面，還可以順便租車，隔音就真的不太好，半夜還可以聽到別人在唱歌😅
Stayed 2 nights in Dec 2021

10/10 Excellent

Yi Chun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
頂樓房間景觀很好，面對一大片山，很有度假的感覺！樓下客服都很客氣也很幫忙，早餐只有兩種選擇，711餐卷或者是麥當勞餐卷，原本選了麥當勞，但是因為無法步行抵達，後來兩晚都選了隔壁的711兌換卷！民宿位置極優，火車站斜對面，後面有停車位也是一大賣點！缺點是沒有電梯，帶長輩如果住高樓層比較麻煩，房間簡單乾淨，該有的都有，價錢也很優，下回去花蓮還會考慮蘋果樹！
Stayed 2 nights in Aug 2021

10/10 Excellent

Wen Ying

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2021

8/10 Good

YI FANG

Liked: Staff & service
經濟實惠的住宿
房價很便宜，以這個以這個價格來說，整體配備和服務可以了。 如果僅是要簡單過一夜是會個好選擇。 有附設停車場，樓下也有租車公司方便沒有交通工具的人，旁邊就有7-11很便利。 浴室水壓也強，可以舒服淋浴。
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Stayed 1 night in Jun 2021

8/10 Good

CHIA CHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

10/10 Excellent

LI HUA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一、房間很好，唯獨沒電梯，原本安排4樓，詢問低樓層是否還有房間？服務小姐查詢後安排在3樓 二、入住送康乃馨，房間除了茶包、還有糖果很貼心！
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地段方便，員工親切，且樓下即為租車行，要租車也方便。
Stayed 1 night in Apr 2021

10/10 Excellent

Tsung Wei

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的貼心服務
因為火車嚴重誤點，服務人員本想等我抵達後再為我辦理入住，但實在太晚了，還特地協助我準備「自助入住」的辦理資訊，尤其最後還交代那一句「安全入住後讓我知道一下」，真的很暖心。
房間非常乾淨寬敞舒適
Stayed 1 night in Apr 2021

8/10 Good

kar ning

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021

8/10 Good

Hyun sik

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

WU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

MING HSIANG

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Ching-Feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間寬敞乾淨，可能是新裝潢，房間有些許裝修後的味道，建議能夠時常讓房間通風或是使用空氣清淨機。
Stayed 1 night in Jan 2021

8/10 Good

cheng chih

Traveled with group
Liked: Room comfort
Stayed 1 night in Jan 2021

6/10 Okay

CHUN-CHIEH

Traveled with family
Liked: Room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

YU-YUAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
五星級100分！！
蘋果樹民宿超讚！！寬敞、清潔、服務熱忱、交通便利⋯五星級100分！！
Stayed 2 nights in Nov 2020

10/10 Excellent

chih hsiang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Kuan Yi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020