3 座室外游泳池，開放時間為 8:00 至 22:00，提供遮陽小屋 (付費)和泳池遮陽傘
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希爾頓黑德島希爾頓海灘度假村的評分

4 out of 5
希爾頓黑德島希爾頓海灘度假村
23 Ocean Lane, Hilton Head Island, SC

評論

8.8

有夠讚

10 分，有夠讚；1000 則評論中有 606 則" "
8 分，不錯哦；1000 則評論中有 219 則" "
6 分，一般般；1000 則評論中有 102 則" "
4 分，不太好；1000 則評論中有 46 則" "
2 分，很糟糕；1000 則評論中有 27 則" "

9.0/10

整潔度

9.2/10

員工素質

8.8/10

設施服務

8.4/10

住宿環境和硬體

8.6/10

環保程度

評論

6/10 一般般

Lishi

情侶出遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Uncomfortable beds and unclean rooms
於 2021 年 11 月住了 3 晚
Sydney Perry 於 2021年11月16日回覆
Thank you for the review. We will be addressing the issues you experienced.

10/10 有夠讚

Cari

喜歡：整潔度和住宿環境和硬體
於 2024 年 5 月住了 2 晚

8/10 不錯哦

Paul

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Overall we liked the property and our stay. Our room was nicely appointed. We would stay again. Housekeeping was training new staff and there were a few minor hiccups but things were ultimately taken care of. The area is great with lots of restaurants to choose from. The hotel offers a free shuttle service within 3 miles of the property.
於 2024 年 5 月住了 6 晚
lknapp 於 2024年5月26日回覆
Thank you for the review! We hope to see you again soon!

8/10 不錯哦

Anthony

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 3 晚
lknapp 於 2024年5月21日回覆
Thank you for the review! We hope you come again soon!

10/10 有夠讚

Carol

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 4 晚
lknapp 於 2024年5月20日回覆
Thank you for the review! We hope to see you again soon!

10/10 有夠讚

Jessica

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 2 晚
lknapp 於 2024年5月19日回覆
Thank you for the review! We hope to see you again soon!

10/10 有夠讚

Nimita

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The rooms were very nice. I love the ease of staying here with little ones. Drinks and food served right to the pool which makes things easy and fun! Love that the beach is right there too so you can easily. Staying here allows for an enjoyable vacation and experience.
於 2024 年 5 月住了 4 晚
Lindsey Cavanaugh 於 2024年5月16日回覆
Thank you so much for choosing Omni Hilton Head as your home away from home!

10/10 有夠讚

Julius

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I like that the property was a close proximity to the beach. It made getting to the beach. Very easy interview from our room was magnificent. I would definitely be staying again.
於 2024 年 5 月住了 2 晚
Lindsey Cavanaugh 於 2024年5月16日回覆
Thank you so much for letting us know that you had a great time, we will see you next time!

2/10 很糟糕

Dwight，Gulfport

家庭旅遊
喜歡：設施服務
Coffee pot. In room does not work! This is disappointing.
於 2024 年 5 月住了 1 晚
lknapp 於 2024年5月15日回覆
We are so sorry for the issues you experienced. We will be passing your feedback along to our entire management team.

10/10 有夠讚

Carli

情侶出遊
喜歡：設施服務
Love the staff and atmosphere - everything you need
於 2024 年 5 月住了 3 晚
lknapp 於 2024年5月15日回覆
Thank you! Come again soon!

10/10 有夠讚

Ronald

喜歡：住宿環境和硬體
We had a wonderful time! Wish they had nighttime activities!
於 2024 年 5 月住了 5 晚
Lindsey Cavanaugh 於 2024年5月16日回覆
We are so happy to hear you had fun here at Omni Hilton Head!

10/10 有夠讚

Jaclyn

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 3 晚
Lindsey Cavanaugh 於 2024年5月14日回覆
Thank you so much for choosing Omni Hilton Head!

8/10 不錯哦

Kimberley

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚
lknapp 於 2024年5月8日回覆
Thank you for the review. We hope to see you again soon!

10/10 有夠讚

Carie

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We stayed in the south building and it seemed newly renovated. Love the “beach” Colors in the room along with the small kitchenette and the double bathroom sink (with one outside the toilet area). Very clean, staff were attentive, beach was terrific! Location was very good too. My only suggestion - there is a $40/day resort fee. That SHOULD include beach chairs or the use of bikes. While I appreciated the ability to park and the other small perks included in the fee - most of those are standard at other hotels. Wasn’t keen that there were other charges on top of this daily one.
於 2024 年 4 月住了 5 晚
Rachel 於 2024年5月4日回覆
Thank you for the review!

8/10 不錯哦

Paul

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
lknapp 於 2024年4月30日回覆
Thank you for the review! We hope to see you again soon!

10/10 有夠讚

christine

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It is a gorgeous resort with convenient beach access. The adult only , heated pool and hot tub were relaxing and beautiful. We loved the fresh fruit and ice water in the lobby and the room with the kitchenette was perfect. It was comfortable and beautifully decorated. Sitting on the balcony overlooking the pool was lovely. We can’t wait to return.
於 2024 年 4 月住了 3 晚
lknapp 於 2024年4月26日回覆
Thank you for the review! We hope to see you again soon!

10/10 有夠讚

Christopher

喜歡：整潔度
於 2024 年 4 月住了 7 晚
lknapp 於 2024年4月26日回覆
Thank you for the review! We hope to see you again soon!

6/10 一般般

Kaori

喜歡：整潔度
不喜歡：員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
lknapp 於 2024年4月26日回覆
Thank you for the review! We hope to see you again soon!

10/10 有夠讚

Gloria

於 2024 年 4 月住了 4 晚
Lindsey Cavanaugh 於 2024年5月14日回覆
Thank you so much for staying with us!

10/10 有夠讚

Lucyll

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We love the Omni in Hilton Head! The level of service is great, and they have a good assortment of dining options. We love the multiple pools depending on your mood and the buoy bar is a total favorite. Will definitely be coming back!
於 2024 年 4 月住了 4 晚
Lindsey Cavanaugh 於 2024年4月22日回覆
We are thrilled to see you had a great time! We look forward to seeing you next time!

8/10 不錯哦

Joleen

喜歡：整潔度、員工素質和住宿環境和硬體
Close to beach
於 2024 年 4 月住了 5 晚
lknapp 於 2024年4月18日回覆
Thank you for the review! We hope to see you again soon!

10/10 有夠讚

amy，milton

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The decorating and room size is perfect. The beach and pools are very nice. Tons to do. My only complaint is the 40.00 per day resort fee does not include bikes for the beach or beach chairs. Whatever is included is most likely free anyways anywhere else. We will go back.
於 2024 年 4 月住了 3 晚
Rachel 於 2024年4月18日回覆
Thank You for the review!

10/10 有夠讚

Gary

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Beautiful place for a real beach vacation!
於 2024 年 4 月住了 1 晚
Rachel 於 2024年4月18日回覆
Thank You for the review!

10/10 有夠讚

mahshid

喜歡：整潔度、設施服務和住宿環境和硬體
Great resort
於 2024 年 4 月住了 3 晚
Rachel 於 2024年4月18日回覆
Thank You for the review!

8/10 不錯哦

Patricia

情侶出遊
喜歡：整潔度、員工素質和設施服務
不喜歡：住宿環境和硬體
Overall, the experience was good. We did however, have an incident in the parking are. Some garden divider stones that separate the asphalt from the lawn were not secure and as my husband was stepping from one to the other, the rocks gave way and he fell flat on his face. Hurting his knee and cutting it up. Could have been very serious. We did inform and show the staff but three days later it was not roped off and still like that. Very unsafe.
於 2024 年 4 月住了 4 晚
Rachel 於 2024年4月18日回覆
Thank You for the review! I will make sure this feedback is relayed to the proper department manager.

10/10 有夠讚

Jeffrey

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The facilities are outstanding and matched only by the outstanding commitment to excellence from everybody that works at the property. Great job Omni !
於 2024 年 4 月住了 1 晚
Rachel 於 2024年4月14日回覆
Thank you for your review!

6/10 一般般

Hsuan

親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
不喜歡：員工素質
The worst room service. They don’t even care if there is hair in the shower area or to put the pillows back on the sofa. They don’t do room service until 4pm when we are resting in the room.
於 2024 年 4 月住了 3 晚
lknapp 於 2024年4月13日回覆
Thank you for the feedback. We will pass this along to our team!

6/10 一般般

Omer

親子旅遊
不喜歡：設施服務
The property is in need of a major reservation. It was hot and muggy in as our AC did not work, despite the team trying to fix it. The service level has gone done over that years. In addition the fridge smelled bad abs the coffee makes broke.
於 2024 年 4 月住了 3 晚
lknapp 於 2024年4月11日回覆
Thank you for the review. We will ensure your feedback is passed along to our management team.

10/10 有夠讚

Josh

情侶出遊, 商務旅客
喜歡：整潔度和員工素質
Loved the room, it was spacious and nice and clean! Lobby was put together nicely as well, and staff was always nice! Pool on the other hand was dirty and trash was left everywhere. Asking with hot tubs full of sand, with beer and wine glasses sitting everywhere. Parking lot, trash was blowing everywhere from over full trash bins and birds eating the scraps! Nasty is a good word. Did valet parking so we didn’t have to park in trash and look at it all. Really a let down. Considering how nice everything else was! No clean pool towels other time we were down at the pool/ got tub areas!! Had to bring our own room towels. This was a big let down as well. Got all the way down there Ava had to go back to get towels! Should be doing way better than this!! Feel we are owed apologies. But we understand it’s hard to get good help. So I get it, sorta. Just a lot of money for dirty pills and hot tubs and wading through trashy parking lots.
於 2024 年 4 月住了 3 晚
Rachel 於 2024年4月8日回覆
Thank you for the review! We will be sure to pass your feedback along to the corresponding department leaders!

10/10 有夠讚

Mohsen

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great landscaping
於 2024 年 4 月住了 3 晚
Rachel 於 2024年4月8日回覆
Thank you for the review!

10/10 有夠讚

Jeff

喜歡：整潔度、員工素質和住宿環境和硬體
Great staff, property was quiet and newly remodeled.
於 2024 年 3 月住了 5 晚
Rachel 於 2024年4月8日回覆
Thank you for the review!

10/10 有夠讚

Shawn

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Rachel 於 2024年4月8日回覆
Thank you for the review!

10/10 有夠讚

Alison

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Absolutely amazing property. Perfect for families. Staff seemed a little overwhelmed but so kind and helpful. Location was perfect. We highly recommend!
於 2024 年 4 月住了 4 晚
Rachel 於 2024年4月8日回覆
Thank you for the review!

10/10 有夠讚

Youngsil

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 4 晚
Rachel 於 2024年4月8日回覆
Thank you for the review!

10/10 有夠讚

Jennifer

於 2024 年 4 月住了 4 晚
lknapp 於 2024年4月26日回覆
Thank you for the review! We hope to see you again soon!

4/10 不太好

Cameron

家庭旅遊
喜歡：員工素質
They would only issue one room card per room I got to my room and it was open The worst was that they wouldn't take anything other than a room charge for anything at the hotel(bars restaurants shop). Room charges were hand written. They were unable to give me an itemized list the night before my checkout. Very disappointed with the hotel for the price.
於 2024 年 4 月住了 1 晚
David 於 2024年4月9日回覆
Thank you for the review. We will be passing along your feedback to our leadership team.

10/10 有夠讚

Laura

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
Rachel 於 2024年4月8日回覆
Thank you for the review!

10/10 有夠讚

Johnny

家庭旅遊
Isabel at the front desk was fantastic.
於 2024 年 4 月住了 2 晚
Rachel 於 2024年4月8日回覆
Thank you for the review!

6/10 一般般

Greg

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice amenities with heated pools and beach access. Omni could only providen us with one room key for the week, so that was very inconvenient for us to move about the property. On prem food was good.
於 2024 年 3 月住了 4 晚
David 於 2024年4月9日回覆
Thank you for the review. We will be passing along this feedback to our leadership team.

10/10 有夠讚

Patricia Ann

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I just went with my grandson for spring break, we loved it !!!! There were a lot of kids, so he had a lot of fun. The staff is excellent !!! The food not so much, but there are fantastic restaurants on the island.
於 2024 年 3 月住了 9 晚
Rachel 於 2024年4月8日回覆
Thank you for the review!

10/10 有夠讚

Gretchen

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was an amazing stay at OMNI for spring break. A beachy resort with so much to offer- we can’t wait to come back!
於 2024 年 3 月住了 4 晚
Lindsey Cavanaugh 於 2024年4月4日回覆
We're delighted to hear you had a great spring break, we'll see you next time!

8/10 不錯哦

Leonard F

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
we enjoyed our stay at the Omni. The staff was very friendly and helpful. Parking was easy and convenient. Thanks for taking great care of us.
於 2024 年 3 月住了 6 晚
Lindsey Cavanaugh 於 2024年4月4日回覆
We are thrilled to see you enjoyed your stay!

10/10 有夠讚

Diego，Peninsula

喜歡：整潔度、員工素質和住宿環境和硬體
Great for a family vacation, very easy and convenient.
於 2024 年 3 月住了 5 晚
lknapp 於 2024年4月1日回覆
Thank you for the review. Come back and see us again soon!

10/10 有夠讚

William，Hoover

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Family friendly
於 2024 年 3 月住了 4 晚
lknapp 於 2024年4月1日回覆
Thank you for staying with us! Safe travels!

10/10 有夠讚

Rebecca

於 2024 年 3 月住了 4 晚
Rachel 於 2024年4月18日回覆
Thank You for the review!

2/10 很糟糕

Patti

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
ThiN/A
lknapp 於 2024年4月1日回覆
Thank you for the review. We will pass any feedback you have on to our management team.

10/10 有夠讚

Debra

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful 1st rate resort on beautiful Hilton Head Island, SC.Very caring staff. When I came down one morning to ask that housekeeping disinfect the bathroom, because my friend had gotten sick, the mgr immediately ran for a bottle of Gatorade for my friend. So sweet and thoughtful! I was reassured that it was not a problem. When we got back to our very clean room, we found a basket with iced tea, orange juice, snacks and fruit for my friend. It was very much appreciated. My friend is very sick, but still can travel. This was a "trip before things get worse." She was even able to meet with a few relatives. I can not stress enough how your beautiful resort and staff gave us joy. Thank you all.
於 2024 年 2 月住了 3 晚
David 於 2024年3月18日回覆
Thank you for the very kind review!

10/10 有夠讚

Patrick

Very clean! Friendly staff. Thank you again to the gentlemen who took me to convent care!
於 2024 年 3 月住了 4 晚
David 於 2024年3月18日回覆
Thank you for the kind review!

8/10 不錯哦

Edward

喜歡：整潔度、員工素質和住宿環境和硬體
Excellent location. Safe, quiet during Spring Break.
於 2024 年 3 月住了 2 晚
lknapp 於 2024年3月17日回覆
Thank you for the review. We hope to see you again soon!

10/10 有夠讚

Derrick

Access to pools
於 2024 年 3 月住了 2 晚
lknapp 於 2024年3月17日回覆
Thank you for the review. We hope to see you again soon!