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Reviews of Home2 Suites by Hilton Hilton Head

3 out of 5
Home2 Suites by Hilton Hilton Head
836 William Hilton Parkway, Hilton Head Island, SC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 293 out of 451 reviews" "
Rating 8 - Good. 101 out of 451 reviews" "
Rating 6 - Okay. 30 out of 451 reviews" "
Rating 4 - Poor. 16 out of 451 reviews" "
Rating 2 - Terrible. 11 out of 451 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

MACIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and very accommodating. I always felt safe and the hotel was very clean.
Stayed 5 nights in May 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2024

10/10 Excellent

sylvie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Just perfect
Stayed 5 nights in May 2024

10/10 Excellent

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast each morning! Very helpful staff. Convenient location. The only slight issue was that the smell of the cleaners used in the room was extremely strong and lingered our entire stay.
Stayed 3 nights in Apr 2024

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at home 2 suites twice total happy with my stay
Stayed 4 nights in Apr 2024

8/10 Good

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very quiet and comfortable. I liked that they offered you an apple and water every day. Was also great you could get a light breakfast in the morning and head out every day. I didn’t like the roaches we saw in our room. Total 5!
Stayed 6 nights in Apr 2024

8/10 Good

Nathalie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location. The room was comfortable, with good beds and controllable air conditioning. It was easy to find, and easy to park. The only drawback is the quality of the breakfast - coffee is very important to me, and I'm annoyed that there wasn't real half-and-half or cream for coffee in the lobby. The cold offerings for breakfast were fine, with for example fruit and toast on offer, but the packaged breakfast sandwiches were not good so I had to look around to find some protein. I ended up having peanut butter. I do appreciate having Nutella as an option.
Stayed 1 night in Apr 2024

10/10 Excellent

Cleve, Lynchburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Free breakfast,parking, wifi. Just a very nice property.
Stayed 1 night in Apr 2024

10/10 Excellent

Cindy

Liked: Staff & service, property conditions & facilities
Staff were friendly and accommodating
Stayed 3 nights in Apr 2024

10/10 Excellent

jaekea

Liked: Cleanliness, staff & service, property conditions & facilities
I wish there was more parking, but otherwise good place to stay.
Stayed 3 nights in Apr 2024

6/10 Okay

Amy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Parking was hard to find in the evening and the hot water for showers was nonexistent. We had to take lukewarm showers.
Stayed 4 nights in Mar 2024

8/10 Good

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Nice, quiet, convenient location.
Stayed 7 nights in Mar 2024

10/10 Excellent

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking
Stayed 2 nights in Mar 2024

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Valerie

Traveled with partner
Very large room. Convenient to Hilton head.
Stayed 1 night in Mar 2024

10/10 Excellent

Latasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the service was great! In a nice and quiet location! Great for family gathering. Room was clean and cozy.
Stayed 1 night in Feb 2024

2/10 Terrible

Kimberly

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The room upstairs had people stomping in it from 10pm until 1:30am. Dropping hard objects to the point it sounded like a construction site. Called to the front desk 4 times - no one answered. Finally able to fall asleep around 2am - only for the noise to start again at 6am. Told the front desk on check out and nothing was said or offered for the horrendous night.
Stayed 1 night in Mar 2024

6/10 Okay

Irene, St Helena Island

Traveled with group, Traveled with family
Nice property. Staff was accommodating.
Stayed 2 nights in Mar 2024

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I have no complaints about staying here. We will be back.
Stayed 3 nights in Feb 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Comfortable
Stayed 3 nights in Feb 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean accommodation
We needed a place to stay while we checked out the area for a potential move. This hotel is close to the beach, restaurants, shops, bike trails, etc. the area is very safe but busy. The hotel was very clean, large rooms, comfortable beds, plenty of storage space and nice size bathroom. Housekeeping comes every 2 days but brought towels every day. Very friendly staff. There is a free breakfast that is just ok (pre-packaged breakfast sandwiches, waffles, muffins, bagels, oatmeal, cereal, yogurt) but we won’t complain. It’s free! Coffee and tea available all day. Will definitely stay again
Stayed 3 nights in Feb 2024

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, thumper said , say nothing unless it’s good.
Stayed 2 nights in Feb 2024

10/10 Excellent

Paul

Traveled with family
Stayed 1 night in Feb 2024

10/10 Excellent

GARI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The entire staff were wonderful. The rooms were amazing and the bed was better than at home.
Stayed 7 nights in Feb 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Feb 2024

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was super clean, the room was way nicer then I expected.
Stayed 1 night in Jan 2024

6/10 Okay

MARTHA

Liked: Room comfort
Disliked: Property conditions & facilities
What no hot water?
Bad smell on fourth floor and no hot water in shower this morning. It was lukewarm then cool water. Weird for a hotel.
Stayed 5 nights in Feb 2024

8/10 Good

mark

Stayed 1 night in Feb 2024

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The cleanliness and space of the room. I had a problem with the washing machine. The machine did not complete the spin cycle - leaving my clothes wet.
Stayed 5 nights in Feb 2024

10/10 Excellent

Jotham

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Kelly

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Arnesha

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and clean, and the staff was friendly and helpful. I would definitely recommend it to a friend.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back!
This stay was the best! We travel ALOT for our sons travel sports and also for vacation and this has been the best. The employees were all great, all very helpful and personable. So sweet and loving to our golden. The hotel was very clean inside and outside. Has nice outside seating, a swimming pool, grills to cook on, fire pit etc. My husband enjoyed the fitness center and I enjoyed walking the property. Felt very safe. The location was very convenient to the beaches, restaurants, trails, parks, the Lighthouse etc.
Stayed 1 night in Jan 2024

10/10 Excellent

James

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Manager (Joan) and Staff!
Stayed 5 nights in Dec 2023

6/10 Okay

Christine

Liked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

Kenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

2/10 Terrible

Iveth

Stayed 1 night in Dec 2023

8/10 Good

Luis

Liked: Staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Clean, nice kitchen and shower. Front desk really nice
Stayed 4 nights in Dec 2023

10/10 Excellent

Erika

Stayed 1 night in Dec 2023

10/10 Excellent

Yolim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Stayed 1 night in Dec 2023

10/10 Excellent

Eloisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Robert E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
One of the nicest hotels we've ever stayed at and a very reasonable price considering it was a weekend close to Christmas, will definitely be staying at other Home2 Suites!
Stayed 2 nights in Dec 2023

10/10 Excellent

Doina

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Joo Eon, Buford

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Staffs & Clean, Spacious room, Good location
Stayed 2 nights in Dec 2023

10/10 Excellent

Sarvotham, Fort Mill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jessica

Stayed 1 night in Nov 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to friends and golf , and good dining. Only problem was noise from above floor until 11:15. Building should have had be insulation on flooring to start. Breakfast items were a bit weak.
Stayed 3 nights in Nov 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023