6/10 Okay
Ruben, Miami Beach
2024/6/1
A 3 star hotel at best. No HOT WATER!
Room musty, no AC, only ventilation is keeping balcony door open.
Refrigerator was not working. Called twice for repairs
No hot water on our second night. Had to call to find out, was told to go shower in the spa, however, there was no hot water there.
Make-up mirror held together with electric tape.
Staff did not offer help with luggage, parking area is way up an incline behind building.
Really not what you expect from a pricy hotel.
Ruben
Stayed 2 nights in May 2024