6/10 Okay
Andrea
Traveled with family
2024/6/14
Liked: Cleanliness, amenities
We enjoyed our room. It’s a tricky hotel to enter if you have luggage because you have to haul it up some steps. When we checked in we were instructed to go down the stairs and through the lounge to get to our elevator. When we asked if there was an elevator to bring us down so we didn’t have to haul our luggage down a bunch of stairs, we were told no. So it wasn’t a good first Impression.
Our room itself was lovely and they have late night room service which we found very convenient.
The next day someone else was working reception and was instructing a new group how to access the elevators down to the lounge as they were in the same wing as us. So I think it was the person who checked us in that didn’t give us that option even though there were two of us and 5 suitcases. We managed though and after that we did enjoy our stay.
Andrea
Stayed 1 night in Jun 2024